ibis Provins 3 stars

Customer review rating (ALL Rating) 4.0/5 89 reviews

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77, Avenue du Général de Gaulle, 77160 PROVINS, France

Description

Hotel extras

  • Free enclosed car park

  • Breakfast available from 4am on request

  • Medieval city 10 minutes away on foot

  • 37.3 miles (60 km) from Marne-la-Vallée and Troyes

  • Bar with terrace

Our accommodation(s)

Hotel location

ibis Provins

77, Avenue du Général de Gaulle
77160 PROVINS
France

GPS:48.557488, 3.281769

Telephone
Fax +33 1 60 67 86 67

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE RESTAURANT

RESTAURANT OPEN MONDAY TO WEDNESDAY FROM 7PM. TO 8:30PM. Possibility to order a meal tray: inquire by calling the hotel reception

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  89 reviews

TripAdvisor Rating  3.5/5  547 reviews

Peaceful, lovely staff, sunny outdoor seating

Customer review rating 4.5/5

Martine V. Couples - Confirmed reviews ALL

Stayed for 2 nights for a wedding at the start of July. As others have mentioned it has an older feel than other Ibis, but everything was fine. We asked for 2 rooms, one for a person with limited mobility and we got the first room by reception and one a bit further down. Being close to reception and lounge I was worried about the noise so we gave them the room further away (away from carpark and lobby too), apart from people talking at reception or outside our room (short conversations and not at late hours) we didn't hear anything and slept very well, the beds are very comfortable, I was fine with the pillow but my partner would've preferred another one (no extra pillows or blanket in the wardrobe) but he slept just fine. Room was smaller than in an Ibis Style but size was big enough. Wardrobe was the right size for 2 of us for 2 days and we had no problem hanging our wedding outfits (there was no iron in the room and not sure if any available at reception we didn't ask as we didn't need one). The room was warm. Shower was roomy, bodywash/shampoo and handwash were provided (no complimentary toiletries packet). Breakfast served from 6 to 10am, selection of breads, ham, charcuterie, cheese, mini pastries, Madeleines!!!, fruits, yogurts, jams and cereals. 2 coffee machines (the one at the back of the room makes cafe mocha). Staff were very friendly, helpful and polite. One lad spoke English a bit and another not so much but he tried when my partner needed help ( they had a bit of a laugh), the lady at the breakfast was very kind and even waited for a couple who was a bit late at breakfast and she made sure they had food served. Provins medieval town is about 10 min walk away, go out of the hotel, cross over the road, go towards the carpark and keep walking you will pass public toilet and tourist information, the town is behind that. We left our car at the hotel the time for a short visit, it was no problem. If we ever are in the area again, we will stay at the hotel again, clean, big enough room for two, peaceful, quiet, sunny outdoor seating, lovely staff. They might need new English brochures at reception as they were dated 2019 but was fine using it for the town map.

not good.

Customer review rating 1.5/5

Etienne Business - Confirmed reviews ALL

Room 4 is separated with a room by a door. Very noisy. The user was on the phone late in the evening, I couldn't sleep. Not acceptable for more than 100 e per night. This can be accepted in bad hotels for 60 e per night max. Not a good standard. This is insane. I am furious.

Monsieur T., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Provins. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses : Cordialement

Ok for the location and the price

Customer review rating 3.5/5

Dragos D. Business - Confirmed reviews ALL

The toilet brush was missing, the shower was leaking and the welcome drink was not offered, i had to ask for it. Other than that, quiet place, warm room (cold outside) clean and good breakfast. The ladie(s) at the front desk could practice some more smiling.

Tiny and cozy

TripAdvisor rating 4.0/5

MartinG527 Families - TripAdvisor review

Great option for 1 night on the road. Great breakfast and comfortable beds. But really small room, maximum 2 nights or it gets really tight, especially with kids and even worst if it rains! Nice village to wonder around and eat really nice

Conveniently placed,simple hotel.Take your ear plugs though!

TripAdvisor rating 3.0/5

S6un1shine Friends getaway - TripAdvisor review

We stayed as a group for 3 nights at this rudimentary hotel.My main negative criticism related to the flimsy construction and cursory sound proofing.Staying on the ground floor, we were really bothered by guests above walking about,opening and shutting doors. The bed was comfortable enough,but sleep alluded me the first night as I endured the elephant herd trampling endlessly! Another complaint would be the lack of possibility to regulate the heating.It was somewhat chilly.A minor point was a lack of English language television. On the positive side the breakfast was surprisingly good,especially the coffee. Also the staff,albeit only French speaking, were quite friendly and helpful.The biggest plus is that the hotel is "safely" placed in its own grounds and a very easy stroll into the very attractive and interesting old town.

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Other web-users rate our hotel

  • 71 reviews 8.3/10 Location
  • 185 reviews 4.4/10 Room
  • 114 reviews 6.7/10 Service
  • 8 reviews 9.6/10 WiFi
  • 78 reviews 8.5/10 Breakfast
  • 62 reviews 5.7/10 Cleanliness
  • 41 reviews 3.9/10 Food
  • 36 reviews 2.5/10 Amenities

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