Novotel Madrid City Las Ventas 4 stars

Customer review rating (ALL Rating) 4.6/5 1,053 reviews

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Description

Hotel extras

  • Direct bus to Puerta del Sol and 9 minutes walk to the Metro

  • Family rooms (2 free children up to 16 years old)

  • Free mini-bar in the Executive room when booking at All.com

  • Pool open during the summer. Exceptionally closed June 12 and 25, 2026.

  • Pets welcome, prior reservation required

Our accommodation(s)

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Hotel location

Novotel Madrid City Las Ventas

Albacete 1, Esquina avenida de badajoz
28027 MADRID
Spain

GPS:40.441433, -3.657524

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE INSOLITO

Its exquisite Mediterranean-Oriental fusion cuisine with fresh ingredients is complemented by amazing views from the terrace. Relax with a signature cocktail in the bar area, watching TV matches.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,053 reviews

Customer review rating 4.0/5

Claudia T. Friends - Confirmed reviews ALL

We absolutely loved the Hotel, however, upon arrival, we discovered the pool was closed. Pedro said this should have been detailed on the webpage, but neither the webpage nor my confirmation specified that the pool was going to be closed. Furthermore, a check on both Booking.com and the Hotel's website on the day of our check in showed that the pool was open. That being said, Pedro was really understanding of our situation and was extremely helpful in assisting us with date modification, dinner reservation and itinerary updates. We all work in hospitality and were thoroughly impressed by his service and the way he went above and beyond to make our stay a good one.

Customer review rating 4.0/5

Rinat A. Couples - Confirmed reviews ALL

Only one thing, there are ants on the floor, other thing were really good!

Customer review rating 5.0/5

Husam A. Business - Confirmed reviews ALL

1st I would like to thank Mr. IVÁN for the wonderful welcome us and smooth check in. the smile he present to the people take out the troubles of traveling, make your stay like home. Clean hotel and quiet.

Customer review rating 2.0/5

Kazuyuki I. Business - Confirmed reviews ALL

Although it is advertised as a four-star hotel, the room amenities were at the level of a standard business hotel. There were no items such as body cream, a toothbrush, body towel, or bathrobe provided in the room. There was also no complimentary mineral water, which was disappointing. At Marriott group hotels, for example, complimentary mineral water is usually provided daily. Overall, I would have to say that the cost performance is poor.

Customer review rating 5.0/5

Monika S. Friends - Confirmed reviews ALL

Very friendly Staff. All member privileges respected. Nice new rooms and public area.

Other web-users rate our hotel

  • 671 reviews 7.9/10 Location
  • 891 reviews 7.4/10 Room
  • 1,252 reviews 9.2/10 Service
  • 19 reviews 9.1/10 WiFi
  • 623 reviews 8.8/10 Breakfast
  • 417 reviews 8.2/10 Cleanliness
  • 402 reviews 7.6/10 Food
  • 276 reviews 8.3/10 Amenities

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