ibis Lyon Est Beynost A42 Hotel 3 stars

We booked two rooms. One room smelt of cigarettes. My wife used the WC and then told reception. The front desk agreed to change the room but chided my wife for not telling her earlier. She was rude.

Exactly what was required. Comfy bed, and everything worked as expected. Even got a 15% off voucher for the restaurant across the street - perfect!

All good, nothing special but nothing to complain about either. A lot of parking spaces, which was great. Would sleep again there.

Hotel is tired (new one under construction) but rooms and clean and comfortable and staff are friendly

The hotel looked like a portable temporary building, we got a room on the ground floor, the halls had a strong cigarette smell, but that was not the worse thing. The room was cluttered, small and barely functional. From the window you could see an empty wall of the building nearby, 1 metre away, as well as some garbage, probably from previous guests. We could barely sleep for a couple of hours, because the walls were so thin, that we could hear people talking all night in the other rooms. Overall, it was a horrible experience, the most exciting thing was leaving the hotel the next morning. Needless to say that we will certainly not return or recommend this hotel to anyone and now I have a very bad opinion about the entire group, so I wouldn't stay in an ibis hotel again.

Very friendly and accommodating reception, very cosy and clean hotel room, tasty breakfast.

Au top

Bed was comfortable. Shower room was adequate but made the floor wet. Good service at reception. Receptionist had good English and was friendly. Hotel was in convenient location near motorway. Parking was a building site - would have appreciated an apology for this from the hotel. Not much different to an ibis budget room overall.

super service impecable rt personnel tres souriant

Parait

We stayed for a night and the room was exactly as described and clean. The staff was very nice and helpful

It was overall good as expected. My daughter and I were happy to be allocated a room catered to handicapped clients, which has a large bathroom. However, I am not happy that I was not able to pay with my EUR500 bank note and I did not have a bank card with me (it disappeared a few days before I stay). During the check-in, I was told that the hotel only accepts bank notes up to EUR200. The next morning, I was told that the hotel did not have enough change for accepting a bank note of EUR500. Ibis belongs to a large hotel group and it is difficult to understand and to believe that a hotel group this big does not have sufficient change for a EUR500 bank note. At the end, I had to ask my husband to send an email to the hotel authorising the charge to his bank card. I find this unpleasant. EUR500 bank note is a legal note within the European Union, just like any other EURO notes of lower amounts. It is illegal for business to refuse accepting it as a mean of payment. I can understand a local corner shop or bakery shop may not have enough change for a large bank note. I can hardly believe this can be the case for Ibis.

easy access from highway; quick check-in; correct breakfast

Overnight stay on the way to the alps. Clean and comfy although bijou. Handy for local services such as supermarket (with fuel) and also decent restaurant nearby. Just what we needed for a rest-stop before continuing our journey.

Quick overnight stop on the way further south. Room and beds were clean and comfy. Small but we didn't need much more. The Courtepaille restaurant about 200m away was perfect for supper and the E Leclerc just down the road a source of reasonably priced fuel rather than the expensive stuff from the motorway service stations. Also handy for the airport if you needed that and we didn't notice any noise.