Novotel Brussels Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 1,690 reviews

Novotel Brussels Airport - Image 1
Novotel Brussels Airport - Image 2
Novotel Brussels Airport - Image 3
Novotel Brussels Airport - Image 4

Description

Hotel extras

  • 24hours Check-in ,check-out and 24hours reception team available for you and your security

  • Free Shuttle from 6am(4am in summer) until 10.45pm every 30 minutes. Only 5 minutes travel.

  • Spacious and soundproof rooms with separated toilet from bathroom , maximum 4 persons per room

  • Delicious breakfast buffet, bar (with beers , wine and cocktails)and restaurant open every day

  • Meeting rooms up to 140m2 , daylight, parking facilities and fitness center recently renewed

Our accommodation(s)

Hotel location

Novotel Brussels Airport

Da Vincilaan 25, Bedrijvenzone Diegem Vuurberg
1831 DIEGEM
Belgium

GPS:50.8931, 4.4616

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOODSQUARE

You are welcome to have a drink or a meal in our bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,690 reviews

TripAdvisor Rating  3.8/5  1,905 reviews

Customer review rating 1.5/5

Conway J. Business - Confirmed reviews ALL

The heat in my room did not work! Small space heater was in my room that was inadequate to heat the room. Check-in person did NOT say anything about this issue. I arrived at restaurant at 21:20 and was told that only pizza and hamburger were available even though restaurant closed at 22:00.

Dear, Thank you for sharing your feedback regarding your recent stay. I regret to hear that the heating in your room did not meet your expectations and that the dining options were limited during your visit. It is our priority to provide a comfortable experience, and your comments will be taken into consideration for future improvements. We appreciate your insights and hope you will allow us another opportunity to serve you better. Best regards, Novotel Brussels Airport

Will visit again, pls prepare good pizza for common man 😀

TripAdvisor rating 4.0/5

Sajan K TripAdvisor review

Breakfast is all the same every day Today I ordered a pizza for dinner worth eating when hungry, after that the base was horrible for 15 euro, staff was all friendly, since I did not took the buffet!! Too much me for 33 euros since I am alone and don’t eat too much these days, please put 100% when it’s a small meal, thanks

Dear Guest, Thank you for providing us with your feedback. It's wonderful knowing you plan to return and noticed our team's efforts. That said, we acknowledge some meal aspects fell short. Our kitchen team continuously works on quality control while balancing buffet and à la carte offerings. Finally, we're glad your stay overall met expectations and hope you noticed our convenient airport proximity during travels. We would be thrilled to count you among us once again. Kind regards, Your Novotel Brussels Airport Team

Customer review rating 5.0/5

Aaron P. Business - Confirmed reviews ALL

Clean room and friendly staff. The ability to weigh our luggage was a nice plus.

Customer review rating 5.0/5

Antoine C. Business - Confirmed reviews ALL

Confort, service top

Cher, Nous vous remercions sincèrement pour vos commentaires positifs concernant votre séjour. Nous sommes ravis que vous ayez apprécié le confort et le service de notre établissement, ce qui est notre priorité pour tous nos clients. Cordialement, Novotel Brussels Airport

Customer review rating 4.5/5

Teresa D. Business - Confirmed reviews ALL

I was over for a work event and everything was very well organized. Hotel room was extremely clean and food was very good. Excellent staff.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,304 reviews 9.1/10 Location
  • 1,233 reviews 7.3/10 Room
  • 1,386 reviews 8.6/10 Service
  • 12 reviews 9.4/10 WiFi
  • 560 reviews 6.8/10 Value
  • 515 reviews 7.5/10 Cleanliness
  • 477 reviews 5.1/10 Food
  • 424 reviews 7.3/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Brussels