Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères 4 stars

Customer review rating (ALL Rating) 4.5/5 689 reviews

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Avenue Arc de Meyran, 13100 AIX EN PROVENCE, France

Description

Hotel extras

  • TESLA charging stations

  • Outdoor swimming pool

  • Green Key certified hotel

  • Free WIFI and free secure car park

  • 9 modular meeting rooms including 1 space with terrace for private use

Our accommodation(s)

Hotel location

Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Avenue Arc de Meyran
13100 AIX EN PROVENCE
France

GPS:43.51167, 5.456976

Telephone
Fax +33 4 42 26 00 09

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Mozami Aix

Mediterranean cuisine in the spirit of sharing and tasting

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  689 reviews

TripAdvisor Rating  3.5/5  860 reviews

Customer review rating 4.5/5

Patrick S. Business - Confirmed reviews ALL

Ambiance sympa, resto cool

Cher Monsieur S., Nous vous remercions pour votre retour positif. Nous sommes ravis que vous ayez apprécié l'ambiance de notre hôtel ainsi que notre restaurant. Votre satisfaction est notre priorité et nous espérons vous accueillir à nouveau très bientôt. Cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 4.5/5

Sandra C. Business - Confirmed reviews ALL

Venue pour formation tabac.

Madame C., Nous vous remercions pour votre retour positif et sommes ravis que votre séjour ait été agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain passage. Cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 4.0/5

Pascal J. Couples - Confirmed reviews ALL

Personnel à l’ é oute

Monsieur j., Nous vous remercions pour votre commentaire positif concernant notre personnel. Nous nous efforçons de fournir un service attentif et agréable à tous nos clients, et nous sommes ravis que votre expérience ait été à la hauteur de vos attentes. Cordialement, Novotel Aix-en-Provence Pont-de-l'Arc Fenouillères

Customer review rating 4.0/5

Sharon H. Couples - Confirmed reviews ALL

We enjoyed the location being further out and more gardens and space.

Customer review rating 0.5/5

Daniela G. Families - Confirmed reviews ALL

Very bad odor. Very old This is not a 4 star hotel

Dear Madame G., We are truly sorry to hear that your experience did not meet your expectations. Your feedback regarding the odor and the condition of the facilities is very important to us. Please be assured that we are addressing this issue with our housekeeping and maintenance teams to improve immediately. We hope you will give us another chance to provide you with the quality service our guests usually enjoy. Kind regards, Irina Front Office Manager

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Other web-users rate our hotel

  • 217 reviews 8.7/10 Location
  • 401 reviews 7/10 Room
  • 385 reviews 8.7/10 Service
  • 239 reviews 6.6/10 Comfort
  • 160 reviews 8.1/10 Breakfast
  • 130 reviews 7/10 Cleanliness
  • 74 reviews 6.5/10 Value
  • 6 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.