Mercure Le Havre Centre Bassin du Commerce Hotel 4 stars

Customer review rating 4.2/5 3,425 reviews

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Mercure Le Havre Centre Bassin du Commerce Hotel
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Happy Dock bar offering food made with fresh local produce

  • Fitness center and relaxation area (with foosball and pool table)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • GolfPaying
  • Beach and water sportsPaying
  • Bike rack facilities
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mercure Le Havre Centre Bassin du Commerce Hotel

Chaussée Georges Pompidou
76600
le havre
france

Tel: +33235195050

Fax: (+33)2/35195099

Check-in from 12h00

Check out up to 12h00

  • By plane

    DEAUVILLE At 28km / 17.4 miles

  • By plane

    LE HAVRE OCTEVILLE At 8km / 4.97 miles

  • By plane

    PARIS ORLY At 200km / 124.28 miles

  • By plane

    ROISSY CDG At 200km / 124.29 miles

  • By plane

    ROUEN BOOS At 85km / 52.82 miles

  • By boat

    P&O PORTSMOUTH FRANCE At 1km / 0.63 miles

  • By helicopter

    LE HAVRE OCTEVILLE At 10km / 6.25 miles

  • By train

    LE HAVRE At 1km / 0.63 miles

GPS :49.490106, 0.116696

Our accommodation(s)

There are 3 types of rooms: the Elegance Room is perfect for 1 or 2 guests, the Junior Suite (517 sq. ft.) is ideal for families and the Privilege Room (517 sq. ft.) for couples or families enjoys a magnificent view of the Bassin du Commerce.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

HappyDock

Type of cuisine: French

The Sur les Quais restaurant and the Sextant bar are open for lunch and dinner and serve gourmet seasonal cuisine. Enjoy our terrace when the weather turns warm.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HappyDock

Non contractual photo

Bar open every day during the week.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 200

  • Maximum capacity: 134 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Mercure Le Havre Centre Bassin du Commerce Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,425 reviews

tripadvisor

TripAdvisor Rating 4.0/5

729 reviews

very average

Customer review rating 4.2/5

D. Business - 14/09/2020 Confirmed reviews ALL

very hot room , poor AC efficiency , sandy / dirty garage floor, bread and croissant at breakfast = 'home made' frozen industrial stuff... in the land of the 'french bread'... One single coffee machine at breakfast... ! you'd better not be in a hurry ...

Dear PHILIPPE D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

Great stay

Customer review rating 4.2/5

Ivelina Business - 03/09/2020 Confirmed reviews ALL

Great location, friendly staff, nice quality of the room, loved the Nuxe products,

Dear IVELINA B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Excellent service

Customer review rating 4.2/5

B. Families - 05/08/2020 Confirmed reviews ALL

Great location, very helpful personnel, clean room, good breakfast ...

Okayish

Customer review rating 4.2/5

Varun Couples - 27/07/2020 Confirmed reviews ALL

The second day i had train at 8pm. I had 1 luggage bag with me which i wanted to keep at hotel till my train after i checkout. I have always done this in every hotel of the world. The receptionist refused to keep them. Nor she helped me out to give any option where i could keep it. I went to a hotel near Gare and luckily they kept it out of goodwill only a d took no charge.

Dear VARUN S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Het COVID -19-protocol voor gezondheidsbescherming dat door ons bedrijf is opgesteld, staat ons niet toe uw bagage te bewaren voor uw eigen gezondheid en die van ons. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

Comfortable stay in a well located hotel

Customer review rating 4.2/5

Frank Business - 17/07/2020 Confirmed reviews ALL

All was good, rules related to COVID19 were well respected and indicated.

Dear FRANK D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Good stay

Customer review rating 4.2/5

Ald Couples - 08/03/2020 Confirmed reviews ALL

Well located, nice welcomed by staff, room quiet and clean, breakfast gourmand.

Dear ALEXANDRE A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Good stay

Customer review rating 4.2/5

Anonymous Business - 04/03/2020 Confirmed reviews ALL

Nice people, good service

Dear JOHAN T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

center of town, friendly & helpfull staff

Customer review rating 4.2/5

Jjn Business - 16/02/2020 Confirmed reviews ALL

hotel stay as it should be

Dear JAN JORIS N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Good stay

Customer review rating 4.2/5

Paul B. Business - 14/02/2020 Confirmed reviews ALL

Hotel was clean and tidy.

Dear PAUL B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice
Customer review rating 4.2/5

Becky Business - 13/02/2020 Confirmed reviews ALL

Room and food were really nice, staff were great upon arrival

Dear Rebecca P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Friendly stay

Customer review rating 4.2/5

Basile Business - 10/02/2020 Confirmed reviews ALL

It was very pleasant and staff were very friendly.

Dear BASILE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

My home in Le Havre

Customer review rating 4.2/5

Kaoru M. Business - 06/02/2020 Confirmed reviews ALL

The staff always The staff always greets me. They always responds quickly to my requests. Their smile gives me energy.

Dear KAORU M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

nice journey

Customer review rating 4.2/5

P. Business - 06/02/2020 Confirmed reviews ALL

nice welcome, room quiet and excellent breakfast

Dear PIERRE MR P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Great surpising experience

Customer review rating 4.2/5

Mario Business - 27/01/2020 Confirmed reviews ALL

easy to check in and out - the employees were so great and we received a very warm welcome ! The room was great and very clean -we enjoyed our stay ! We will come back

Dear MARIO M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Mediocre

Customer review rating 4.2/5

P. Business - 24/01/2020 Confirmed reviews ALL

Reception process and welcome is awful, logistics is a mess. No desk no hands enough for cars, luggage , handbag, keys,...you standing directly n the loud bar area.

Dear TJEERD P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Valérie ROY Directrice

Good though bit unusual

TripAdvisor rating 4.0/5

JMMfromSurrey 22/01/2020 TripAdvisor review

Not entirely sure as to whom the hotel is meant to appeal. I imagine for families it would be great. Listing points good and not so good: Parking. Just three spaces, not secure just off the road edge. When we arrived the in road parking was full so could be a problem. By early evening there were however lots of spaces. Welcome. Very friendly, check-in quick and fuss free. As we were a couple an additional drink added to my freebie. This was very welcome and unusual. Room. Clean and more than adequate size. Bathroom. Some orange mould on the grouting between the shower tiles. Dinner. Limited menu but food much better than anticipated. My wife's desert poached pear in ginger was excellent. Bar. Wine served in generous good quality glasses. Restaurant glassware adequate but notably not as good quality. All staff helpful and friendly. Would stay again.

Good afternoon, Thank you for your feedback after your stay in our hotel. We inform you that we have underground car park for 11 euros per night. We have taken note of your comments regarding the bathroom and glassware from the restaurant. We hope welcoming you for a next stay in Le Havre. Best regards, Laëtitia Salaün - Front Office Manager

My favourite hotel in Le Havre zone

Customer review rating 4.2/5

Silvia Business - 20/01/2020 Confirmed reviews ALL

I stay here everytime on business trip in Normandy. The only thing the hotel misses is a swimming pool :) the rest is perfect for my needs.

Dear SILVIA S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Good hotel with known quality and friendly services

Customer review rating 4.2/5

Frank Business - 12/01/2020 Confirmed reviews ALL

Always nice to be welcomed as a known guest

Dear FRANK D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Very good

Customer review rating 4.2/5

Dominique V. Solo - 30/12/2019 Confirmed reviews ALL

I enjoied staying at the Mercure Le Havre. The hotel is well located not far away from the city center and the railwaay station. The personal is very professional as friendly (The Receptionists, Mr Christophe, the bar-Food & Beverage Manager and all his collegues, the housekeeping) The room was as I expected

Dear DOMINIQUE V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice
Customer review rating 4.2/5

A. T. Business - 20/12/2019 Confirmed reviews ALL

More than Excellent service for myself.

Dear T. A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

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