Mercure Le Havre Centre Bassin du Commerce Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,430 reviews

Mercure Le Havre Centre Bassin du Commerce Hotel - Image 1
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Description

Hotel extras

  • In the heart of the UNESCO World Heritage historic center

  • Leisure facilities: fitness ctr, XXL foosball table, billiards, board games

  • Brasserie Maison "Happy Dock" at the hotel, open to everyone

  • A cozy bar with exhibitions and concerts

  • 2,150 sq.ft. (200 m²) of modular rooms for professional and family events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Mercure Le Havre Centre Bassin du Commerce Hotel

Chaussée Georges Pompidou
76600 LE HAVRE
France

GPS:49.490106, 0.116696

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Happy Dock Brasserie Maison

The restaurant "HappyDock" invites you to rediscover the pleasures of simple and gourmet cuisine based on carefully selected local products. Come also and enjoy our terrace on sunny days.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,430 reviews

TripAdvisor Rating  4.0/5  856 reviews

Nice staffs

Customer review rating 4.0/5

Kenny Y. Couples - Confirmed reviews ALL

Staffs are nice, room is simple but cleaned

Dear KENNY Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

All good

Customer review rating 4.5/5

Viktor Couples - Confirmed reviews ALL

Everything was quite good. I was also happy that I could pay with ANCV. When I needed to buy and send a postcard, the reception staff was very helpful. Overall, everyone was professional and we felt welcome at the hotel. The only small downside was the breakfast - some food was refilled infrequently or not at all.

Dear VIKTOR D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Good location

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

We had a Privilege room which was a good size. Downside was the shower, not everyone wants a 'plunge' system and the handheld was pretty useless. Comfortable otherwise. Very good, secure underground parking.

Dear PENELOPE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

well located, needs upgrade

Customer review rating 3.0/5

Paul Couples - Confirmed reviews ALL

3 night stay in their "high end" room . Great bed, spacious room. But very very small closet, not enough towel bars or hooks in the bathroom, squeaky toilet door (disturbing at night). Tired curtains, wall paint and carpet

Dear PAUL B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

Disappointing

Customer review rating 3.0/5

Cristiano S. Business - Confirmed reviews ALL

It should be available at least a bottle of water in the room. It is a non-sense service and reception should alert about it in advance. Mercury hotel is well known for its excellent hotels and this time I had a poor experience. Despite of this, the air conditioner was not working properly once the temperature selection seems to be broken.

Dear CRISTIANO F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

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Other web-users rate our hotel

  • 351 reviews 8.6/10 Location
  • 733 reviews 6.3/10 Room
  • 724 reviews 9.4/10 Service
  • 8 reviews 8.3/10 WiFi
  • 347 reviews 8.2/10 Breakfast
  • 180 reviews 7/10 Cleanliness
  • 40 reviews 9.6/10 Pool
  • 36 reviews 9.4/10 Bar

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