Mercure Le Havre Centre Bassin du Commerce Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,306 reviews

Mercure Le Havre Centre Bassin du Commerce Hotel - Image 1
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Description

Hotel extras

  • Enjoy our terrace with a view of the Bassin du Commerce

  • Leisure facilities: fitness ctr, XXL foosball table, billiards, board games

  • Brasserie Maison "Happy Dock" at the hotel, open to everyone

  • A cozy bar with exhibitions and concerts

  • 2,150 sq.ft. (200 m²) of modular rooms for professional and family events

Our accommodation(s)

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Hotel location

Mercure Le Havre Centre Bassin du Commerce Hotel

Chaussée Georges Pompidou
76600 LE HAVRE
France

GPS:49.490106, 0.116696

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Happy Dock Brasserie Maison

The restaurant "HappyDock" invites you to rediscover the pleasures of simple and gourmet cuisine based on carefully selected local products. Come also and enjoy our terrace on sunny days.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,306 reviews

TripAdvisor Rating  4.0/5  864 reviews

Well located hotel with friendly and helpful staff

Customer review rating 4.5/5

Theo Business - Confirmed reviews ALL

As above

Dear THEODOROS A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Great hotel, great staff, amazing breakfast

Customer review rating 5.0/5

K. S. Families - Confirmed reviews ALL

I had a great time with my mother at the hotel. We loved the rooms, the lobby was very well designed and the breakfast was PERFECT!

Dear S. K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

A really nice stay

TripAdvisor rating 5.0/5

609kentf Couples - TripAdvisor review

Very friendly staff. Easy check in. Bed was very comfortable angled room was good size. Breakfast was very nice with a good selection. Even better would be some bigger towels as the one were small and thin and some towel rails. Location was great with plenty of restaurants around. Local live music was in the bar which was a great atmosphere

Dear guest, Thanks for your feedback. We are glad to see you enjoyed your stay in Mercure Le Havre. We hope welcoming you for a next stay. Have a lovely day, Best regards, Laëtitia - Accomodation Manager

Well located, nice staff

Customer review rating 3.5/5

Ata Business - Confirmed reviews ALL

well located in the center of Le Havre, not far from Les Docks. Friendly Staff, parking is available but you can just park anywhere around for cheaper. Room was clean but no soap in the dispenser, didn't have much choice for breakfast, no eggs, no pain au chocolat at 8 am...

Dear ATA G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Le Havre Centre Bassin du Commerce. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie ROY Directrice

Room too hot and AC was not functional

Customer review rating 1.0/5

P. L. Business - Confirmed reviews ALL

I notified the reception after the first night, it was too hot in the room and the air conditioning unit did not work and they were going to have maintenance check it but the second night nothing was different. I had to sleep with the window open and there was a lot of noise. Because of this I didn't enjoy my stay.

Dear PIETER L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Le Havre Centre Bassin du Commerce. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie ROY Directrice

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Other web-users rate our hotel

  • 325 reviews 8.7/10 Location
  • 683 reviews 6.6/10 Room
  • 704 reviews 9.3/10 Service
  • 8 reviews 9/10 WiFi
  • 341 reviews 8.2/10 Breakfast
  • 173 reviews 7.2/10 Cleanliness
  • 33 reviews 9.3/10 Pool

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