Novotel Le Havre Centre Gare 4 stars

Customer review rating (ALL Rating) 4.5/5 1,199 reviews

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Novotel Le Havre Centre Gare - Image 1
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20 cours La Fayette, Quai Colbert, 76600 LE HAVRE, France

Description

Hotel extras

  • A 2-minute walk from the train station and 5 minutes to the downtown area

  • Bright and spacious rooms

  • Fully air-conditioned hotel with high-speed fiber WIFI

  • New dining concept

  • Fitness space open to our guests

Our accommodation(s)

Hotel location

Novotel Le Havre Centre Gare

20 cours La Fayette, Quai Colbert
76600 LE HAVRE
France

GPS:49.491521, 0.125565

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Le Restaurant

Enjoy simple, tasty and friendly cuisine. Catering available at any time to satisfy your tastes. Enjoy a pleasant moment in the restaurant, at the bar or on our terrace overlooking our Japanese garden.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,199 reviews

TripAdvisor Rating  3.5/5  968 reviews

Confortable rooms, ok breakfast, where is our deposit?

Customer review rating 2.0/5

Robin Families - Confirmed reviews ALL

Check in was unusually casual as no reception so to speak other than a staff member with a phone hot desking around the lobby. Despite arriving with over an hour of the restaurant closing we were told we were too late to dine. With a young family of 5 and little other options, McDonald's saved the day. The breakfast was ok, does not cater to young kids. Would recommend plastic plates/bowls/cups may save a few breakages. Flys on some foods and stale nuts/seeds. Have enjoyed better Novotel experiences in UK. As of 7 days later, our room deposits (€100 euro) has not been returned.

Dear ROBIN M., Thank you for sharing your detailed feedback with us. We’re pleased to hear that you found our rooms comfortable and that the breakfast met your expectations. However, we regret to learn about the issues you faced during your stay. We apologize for the inconvenience regarding the check-in process and the dining experience. Our goal is to ensure a smooth and enjoyable experience for all our guests, and it appears we fell short in your case. We will address your feedback with our team to improve our services. Regarding the room deposit, the €100 is a pre-authorization, which means it is temporarily blocked on your card and not actually debited. This amount is usually released automatically at the end of your stay. If you still see this amount as blocked after one week, please contact your bank, as they may have placed a hold on the transaction. We understand that the check-in process might have been confusing, and we appreciate your patience. We will review our procedures to make sure they are more intuitive and customer-friendly. Thank you again for your feedback. We hope to have the opportunity to better serve you in the future. Sincerely, Lucie EDOUARD -Front Desk Manager

Yes of course well located near station, near shopping complex etc etc… very clean… 👍👍👍

Customer review rating 4.5/5

Tashi Y. Families - Confirmed reviews ALL

Rooms were really clean with water boiler, coffee etc, balcony etc… near gate, near shopping centre etc… staffs were very welcoming… too good!!!! Enjoyed !!!

Dear Tashi Y. K., Thank you for your kind words and for sharing your experience with us. We are delighted that you enjoyed our convenient location near the station and shopping complex, as well as the cleanliness of our rooms and the amenities provided. It’s great to hear that our welcoming staff made your stay even more enjoyable. We hope to have the pleasure of welcoming you back soon for another wonderful experience. Best regards, Lucie EDOUARD - Front Desk Manager

Well located but a problem with the carpark

Customer review rating 3.5/5

Terence J. Business - Confirmed reviews ALL

The noise of the doors closing is overwhelming especially the weekends. Other than that and carpark everything else was ok. All the staff where extremely helpful and pleasant

Dear TERENCE ALAN J., Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our staff extremely helpful and pleasant, and that overall, you had a satisfactory stay. We apologize for the inconvenience caused by the noise of the doors and the issues you experienced with the parking. We understand how these factors can impact your comfort, and we are already looking into ways to improve in these areas. Your comments are valuable to us as they help us enhance the quality of our services. We hope to have the opportunity to welcome you back in the future for a more peaceful and seamless experience. Kind regards, Lucie EDOUARD - Front Office Manager

Great Location, Comfortable Stay

Customer review rating 4.5/5

Amber P. Business - Confirmed reviews ALL

Easy check in and check out, comfortable rooms and excellent service

Dear AMBER P., Thank you for your positive feedback and for choosing Novotel Le Havre Centre Gare. We are delighted that you enjoyed our convenient check-in and check-out process, the comfort of our rooms, and the excellent service provided by our team. We appreciate your suggestions regarding the breakfast buffet and the wait times for the coffee machine. Your feedback is valuable to us, and we will certainly consider these points as we continue to improve our offerings. We look forward to welcoming you back for another comfortable stay in the future. Best regards, Lucie EDOUARD - Front Desk Manager

Ok stay

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Parking was full by the time I reached No drinking water in room when I asked reception, they said to take from bar initially, and then brought to room when requested Expected at least a bottle of water to drink after checking in to room

Dear Mr B., Thank you for taking the time to share your experience at Novotel Le Havre Centre Gare. We are sorry to hear that the parking was full upon your arrival and that the absence of a water bottle in your room was disappointing. We would like to inform you that the water in our rooms, as well as throughout the hotel, is drinkable. In an effort to be more environmentally friendly, we have chosen not to place plastic water bottles in our rooms. However, we offer our guests the option to come to the reception to request a reusable bottle, which can be filled at our water fountains throughout their stay. We understand that this approach may require some adjustment, but it reflects our commitment to reducing our environmental impact. We hope you will appreciate this initiative during your next stay. Thank you again for your feedback, which helps us continuously improve our service. Sincerely, Lucie EDOUARD - Front Desk Manage

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Other web-users rate our hotel

  • 359 reviews 8.1/10 Location
  • 552 reviews 7.7/10 Room
  • 557 reviews 8.6/10 Service
  • 277 reviews 7.4/10 Breakfast
  • 218 reviews 7/10 Cleanliness
  • 9 reviews 9.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.