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Novotel Le Havre Centre Gare Hotel 4 stars

Customer review rating 4.2/5 5,433 reviews

ALLSAFE approved hotel

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Novotel Le Havre Centre Gare
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+ 21 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Communal spas and renovated rooms

  • Large terrace and tree-lined garden

  • Just 2 minutes from the train station and 5 minutes from the city center

  • Secure and paid public parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request (nearby)
  • Golf practice facilities (nearby)
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Le Havre Centre Gare

20 cours La Fayette
Quai Colbert
76600 le havre
france

Tel: +33235192323

Fax: (+33)2/35192325

Check-in from 14h00

Check out up to 12h00

  • Triangles des Gares :  Gares

  • LE HAVRE CENTRE CAR FERRIES :  LE HAVRE CENTRE

  • TRAMWAY :  A OU B GARES

  • By plane

    LE HAVRE OCTEVILLE At 5km / 3.11 miles

  • By boat

    CAR FERRIES At 0.5km / 0.31 miles

  • By train

    LE HAVRE At 0.1km / 0.06 miles

GPS :49.491521, 0.125565

Our accommodation(s)

Discover our spacious, modern rooms. Choose between family rooms and twin rooms. The rooms feature tea and coffee making facilities and all have a bathroom with a separate toilet.

Classic Room - 1 single beds and 1 sofa bed 2 persons

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room - 1 single beds and 1 sofa bed 1 person

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Upper Room-1 Double Bed

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room - 2 single beds and 1 sofa bed 1 person

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft

Executive Room - 1 double bed and 1 sofa bed 2 people

  • Max. number of persons: 4
  • Area: From 22 / 237 sq ft
Rooms

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Come and enjoy a pleasant moment in our bar - it's the ideal place for a business meeting, drinks with friends or a light lunch. You can also create your own musical ambience with our tablet equipped with the Deezer music streaming app.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 162

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Le Havre Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,433 reviews

tripadvisor

TripAdvisor Rating 3.5/5

901 reviews

Great stay

Customer review rating 5.0/5

Anonymous Business - 18/04/2021 Confirmed reviews ALL

Everyone very welcoming and supportive. The kitchen needs a little more creativity for breakfast and dinner especially hit people staying there for more than 3-4 days or so. Great hospitality overall!

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement and your remarks will enable us to improve our quality of service. We will change the menu of the resta&urant more often and the breakfast will also change this week. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

r.a.s

Customer review rating 4.0/5

Thierry B. Business - 13/04/2021 Confirmed reviews ALL

r.a.s

Cher THIERRY B., Nous vous remercions pour votre évaluation suite à votre séjour au Novotel Le Havre Centre Gare. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous revoir bientôt. Cordialement, Christel Bras, Directrice

Well located

Customer review rating 5.0/5

Pierre G. Business - 10/04/2021 Confirmed reviews ALL

Confortable despite some works at my level

Dear Pierre G., We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our renovations will soon be finished and within a couple months, all our rooms will have been renovated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Good location, cosy room

Customer review rating 4.5/5

Andrey Families - 08/03/2021 Confirmed reviews ALL

We were glad to stay at Novotel - everything was great: location, room.

Dear Andrey, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Well located,

Customer review rating 4.0/5

Henk Business - 01/03/2021 Confirmed reviews ALL

Good service and quality

Dear HENK V., We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Great stay

Customer review rating 4.5/5

Paola Families - 01/03/2021 Confirmed reviews ALL

Very welcoming, great service despite sanitary restrictions, good location, close to station and tramway, easy to move around.

Dear Paola, Thank you for taking the time to give us a review further to your stay in our hotel. I am glad that you appreciated your stay and your satisfaction is our best reward! I hope we will welcome you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

Well located. Very clean

Customer review rating 5.0/5

Stephanie M. D. Families - 26/12/2020 Confirmed reviews ALL

Very friendly staff. Nice rooms and very clean.

Dear Stephanie Mc d., Thank you for the great review of our hotel. It is always a pleasure to receive positive feedback and your satisfaction is our best reward! Looking forward to welcoming you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

The worst novotel

Customer review rating 1.5/5

Tra Business - 20/11/2020 Confirmed reviews ALL

No good working internet for me and my neighbours. Reception could not help. The only say its works. (often a problem pop ups not coming up) 4 times we asked for breakfast. 3 times we did not get what we did ask and at the wrong time. Because during covid we need to eat in the hotel we ordered at the restaurant. How is it possible in France quality like this. Always cold (of course if you serve steak on a cold stone cutting board) Price - quality is bad

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have internet fiber, and it really improved the connection. Unfortunately, like it happens at home, sometimes, there is an issue and we have to contact the maintenance and it may take 48 hours for them to fix the issue. The reception can't fix internet. They called the company immediately and then we depend on their delay for intervention. Regarding breakfast, there was a confusion as both your rooms were booked on the same name, so the order of your colleague was brought to your room and vise-versa. I am very sorry about that. I am sorry for your disappintment as we do our best to offert he best quality of stay to all our guests. Sincerely, Christel Bras, General Manager

Great location, great staff.

Customer review rating 5.0/5

Rs Business - 06/11/2020 Confirmed reviews ALL

We booked 2 rooms at the Novotel Le Havre Centre Gare after another hotel in the city closed due to CoVid-19. The staff was welcoming and very helpful throughout our stay. When the restaurant had to close due to lockdown restrictions they called and took a breakfast order and time we wanted it delivered. The staff is energetic and willing to help. In these very difficult times the staff made it as enjoyable as possible. While it's not a "5 Star hotel", for location, comfort and service I'll give them 5 Stars!

Dear RS, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for your understanding regarding the restrictions due to the COVID situation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Bad hotel service

TripAdvisor rating 1.0/5

Abdelghani E Family - 29/10/2020 TripAdvisor review

Bad service. Hidden prices (i.e. parking). We made a reservation for two people, but by mistake the reservation was made for one person only. We called immediately the hotel to notify them that the reservation is for two people and asked whether this would change the price. The person who answered said in principle no change in price. When we made the check-in, they made us pay for another breakfast saying that the reservation is for one person only. We don't recommend this hotel at all.

Dear Abdelghani E, Thank you for taking the time to write avout your experience in our hotel. It is indicated on our website as well as our partners' that the hotel doesn't have its own car park but we offer two solutions at €6.00 per night : the outside car park or tickets to acess the underground car park located behind the hotel, the "Parc des Gares". Regarding the breakfast when you add one person to the room, there is always a supplement for an adult (for children under 16 years-old, it is free). Whatever the rate, if there is one more person, of course the additional breakfast will be charged if you take it. I hope you will visit us again. Kind regards, Christel Bras, General Manager

Good stay

Customer review rating 4.0/5

Greglem Business - 14/10/2020 Confirmed reviews ALL

Nice rooms, well located, friendly staff, good safety precautions. I only regret that all lights on each balcony remain switch on during hours : it doesn't bring anything (only nice visual looking from outside?) but this is not environmental friendly....

Dear Greglem, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the lights on the balcony, we have to keep them on at certain times because some guests use their balcony. Then they are off during the night and on again early in the morning until around 8 AM and then the whole day they are off until 5 or 6 PM when it is dark. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Very good stay

Customer review rating 5.0/5

Philippe L. Business - 02/10/2020 Confirmed reviews ALL

The hotel has been very well renovated. Good safety measures for the COVID-19.

Dear Philippe L., We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

insufficient Covid measures

Customer review rating 3.0/5

Peter Business - 26/09/2020 Confirmed reviews ALL

Additional people getting in elevator and ‚reception‘ said nothing. breakfast as a usual buffetused without gloves

Dear Peter, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All our team makes sure that peiople wear their masks. For breakfast, gloves are not compulsory. Indeed, we provide gel at the beginning of the buffet and each guest has his own pliers to take food on the buffet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christel Bras, General Manager

Could be better

TripAdvisor rating 3.0/5

meudon2002 Family - 03/09/2019 TripAdvisor review

Normally there is a welcome voucher for Accor members, but not in Le Havre. Cleanliness of room could be improved. Some Plug sockets defect. Breakfast is not Novotel level. Private parking is good but no reservation is possible.

Dear meudon2002, Thank you for taking the time to give us a review further to your stay in our hotel. Our hotel doesn't have its own car park but we provide tickets to access a public underground car park called Parc des Graes. This is why it is not possible to book it. Our buffet Breakfast respects the standards of Novotel. We even added fresh and local products. Guests whoi have the loyalty card benefit from the welcome drink if the reservation was made through Accor (not if you book through agencies). I hope we will welcome you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

Not all pleasant

TripAdvisor rating 2.0/5

ankurhanda Family - 11/08/2019 TripAdvisor review

Property was less luxurious than our expectations. Their was problem with their payment system. They reserved the amount but I hadn’t got any receipt. Till checkout problem were not solved. I need to give call my bank to look for resolution.

Dear ankurhanda, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Can you explain more the situation? Do you speak about payment or pre autorisation during your check in? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Christel Bras

Decent stay

TripAdvisor rating 4.0/5

547guest Business - 24/09/2018 TripAdvisor review

Nespresso machine wasn't working, nor were there any of the (paid for) cups, but on the whole very decent, neat and clean, despite the construction work being done. Good location, ok breakfast, haven't tried the restaurant. Would stay again based on this experience.

Dear 547guest, Thank you for the great review of our hotel. I am sorry that your Nespresso machine was not working. Do not hesitate to inform us while you're at the hotel so that we can intervene immediately. Looking forward to welcoming you again at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

Friendly staff

TripAdvisor rating 5.0/5

oliviaagboton Friends getaway - 01/06/2018 TripAdvisor review

Staff were very friendly. The restaurant staff was very helpful. Specially Marc the chef was very helpful in helping me organising an anniversary cake for my friend. Was very impress by the service. Big up for Marc

Dear oliviaagboton, Thank you for the great review of our hotel. I am glad that you enjoyed your stay in our hotel and that you were satisfied by the birthday cake. We always try to provide you the best quality of service. I hope we will welcome you again soon. Sincerely, Christel Bras, General Manager

Between Deauville and Etretat

TripAdvisor rating 4.0/5

Frederic_Nivelles Family - 16/05/2018 TripAdvisor review

First contact @ reception was polite but you didn't really feel welcome. Parking facilitiy isn't easy ... you first need to go to the hotel before going to the parking.if you want to be granted novotel's fare Hotel is very well located in the city centre. Breakfast is very nice. Room's terrace had a very nice view. Restaurant was nice althought the logic of the menu isn't easy to undersand and read. A pitty that for some dessert you don't have vanilla / chocolate flavor

Dear Frederic_Nivelles, Thank you for taking the time to share with your your impressions further to your stay in our hotel. Our hotel doesn't have its own car park. We have an agreement with the underground car park called Parc des Gares. We give you tickets to go in and out during your stay for a special price of €6.00 per night. The restaurant menu recently changed. It is common to all Novotel hotels appart from the part with our Chef's specialties. You also have our daily menu available. I take good notes of your remarks regarding desserts. I hope that we will welcome you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

Wonderful stay in Le Havre

TripAdvisor rating 4.0/5

AnaFernando Business - 03/12/2017 TripAdvisor review

I choose this hiotel because it was conveniently located. It is near the railway station and in a short walking distance from the town center (about 20 minutes). It was a nice stay, the staff was very kind and check in and ot was quick

Dear AnaFernando, Thank you very much for your great review of our hotel. It is always a pleasure to receive positive feedback. I hope we will welcome you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

Just ok

TripAdvisor rating 3.0/5

hln116 Family - 04/09/2017 TripAdvisor review

There is AC in the room, but the halls were so warm that the room AC had trouble keeping up. We used the pull out bed and there was no room on the floor to open any suitcases. All ice machines in the facility were broken and there was no freezer in the room. The staff was friendly and the location next to the docks wasn't bad. Overall the hotel was just average.

Dear Hln116, Thank you for taking the time to share with us your impressions further to your stay in our hotel. I am surprised that the air-conditioning did not work in your room. Can you let us know which room it was so that we can check? Do not hesitate to inform us during your stay when you encounter such a problem so that we can offer you the best solution and give you another room if the air conditioning is out of order in the one we gave you. I am sorry you did not have enough space in the room once the sofa bed was open. If you need more space, we have Suite with the parental room separated from the living room. I hope you will discover them during a future stay. I hope we will welcome you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

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