Novotel Le Havre Centre Gare Hotel 4 stars

TripAdvisor rating 3.5/5 844 reviews
Novotel Le Havre Centre Gare
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+ 21 Services
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Room 1

Number of guests
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Hotel extras

  • Choice of national and international channels as well as beIN Sports

  • Large terrace and tree-lined garden

  • Fitness, Sauna, Steam Room and Jacuzzi

  • Just 2 minutes from the train station and 5 minutes from the city center

  • Secure and paid public parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request (Nearby)
  • Golf practice facilities (Nearby)
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Le Havre Centre Gare

20 cours La Fayette
Quai Colbert
76600
le havre
france

Tel: +33235192323

Fax: (+33)2/35192325

Contact email

Check-in from 14h00

Check out up to 12h00

  • Triangles des Gares :   Gares

  • LE HAVRE CENTRE CAR FERRIES :   LE HAVRE CENTRE

  • TRAMWAY :   A OU B GARES

  • By plane

    LE HAVRE OCTEVILLE At 5km / 3.11 miles

  • By boat

    CAR FERRIES At 0.5km / 0.31 miles

  • By train

    LE HAVRE At 0.1km / 0.06 miles

GPS :49.491521, 0.125565

Our accommodations

Discover our spacious, modern rooms. Choose between family rooms and twin rooms. The rooms feature tea and coffee making facilities and all have a bathroom with a separate toilet.

Classic Room - 1 single beds and 1 sofa bed 2 persons

  • Max. number of persons: 4
  • Area: From 22
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room - 1 single beds and 1 sofa bed 1 person

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Upper Room-1 Double Bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic Room - 2 single beds and 1 sofa bed 1 person

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Suite - 1 double bed and 1 sofa bed 2 persons

  • Max. number of persons: 4
  • Area: From 33
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Come and enjoy a pleasant moment in our bar - it's the ideal place for a business meeting, drinks with friends or a light lunch. You can also create your own musical ambience with our tablet equipped with the Deezer music streaming app.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 150

  • Maximum capacity: 135 people

Find out more

Our guest reviews for
Novotel Le Havre Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,818 reviews

tripadvisor

TripAdvisor Rating 3.5/5

844 reviews

Good hotel but not great

Customer review rating 4.2/5

Arvin Business - 22/11/2019 Confirmed reviews ALL

Stayed here for 5 nights. All fairness fairly ok hotel but not the best novotel I stayed in. Choice for vegetarians ( breakfast)is quite limited. Not all staff speaks English. And rooms smell dingy and are quite noisy as they are poorly isolated. I could people talking and shouting as it was coming from your own room.

Dear Arvin, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. Our hotel doesn't have its own car park. We offer two solutions, a small exterior car park and access to the public underground car park called Parc des Gares, located just behind our hotel. It has videosurveilliance. I am very surprised that your room was noisy as we usually have compliments about the isolation as our guests are often surprised not to hear the noise from the road when you have a room with view on the little harbor in front of the hotel. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Christel Bras, General Manager

Service is getting worse every time I visit, this was my last one, not going to stay at this loaction anymore

Customer review rating 4.2/5

Tjeerd P. Business - 07/11/2019 Confirmed reviews ALL

Although partly renovated, elevators are not working and the place looks and feel disorganized and messy. Staff shortage to serve reception and bar area, the little staff available is jumping around in circles without any direction or management oversight. Food during dinner time was absolutely below standard both product quality wise and preparation. Seems the decision was made to maximize profit on short term, leading to loosing loyal guests.

Dear Tjeerd P., Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our team did not decrease. We still are as many as we used to be and even more. I am sorry that the lift was out of order. It was momentary during the check of the technician. You understand that for security reasons, techniciens regularly intervene to check that the elevators are OK. Sometimes one of them may happen to be outof order for two days when we need to order a replacement piece and expect the delivery. Unfortunately this is beyond our control. We are currently renovating our rooms now that the common areas are done. I hope you will give us another chance and that this time we will offer you entire satisfaction. Sincerely, Christel Bras, General Manager

Basic comfort guaranteed

Customer review rating 4.2/5

Anonymous Business - 10/10/2019 Confirmed reviews ALL

Nice hotel but rather cold atmosphere

Dear Sir, The Novotel team thanks you for taking the time to give us your impressions further to your stay in our hotel. We are surprised that you felt the atmosphere was cold, because our hotel has been recently renovated and now, the lobby is warmer and we also removed the barriere of the reception desk to to personnalize your arrival. I hope we will welcome you again. Sincerely, Christel Bras, General Manager

Disorganized and distressed.

Customer review rating 4.2/5

Joseph C. Friends - 05/10/2019 Confirmed reviews ALL

Upon check in, elevator not working and had to carry suitcase to second floor room. That evening tried calling desk because the room was so warm. Phone not working. Went to front desk and was told someone would be up as soon as possible. Forty five minutes later as I was preparing to go back downstairs someone from the front desk came to the room. I was told air conditioning system was shut off for the season, I requested a fan and was told there were none. The phone was tested and found to be out of order. I asked to be transferred to another room but was told none were available. The next morning when we went to breakfast (we paid extra to have this included) we found there was nothing available short of some jams, bananas and cheese because there were approximately 30-40 French policeman having breakfast. As quickly as any food was put out it was gone. I have great respect and admiration for the police so I was very happy to forgoe breakfast. At the very least I would like to be reimbursed for breakfast.

Dear JOSEPH C., Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. When you came, the weather was not so good and some guests complained because they were cold, this is why we cut the air-conditioning that was replaced by heating. In our hotel, we can't have both, it's either one of the two. I am sorry about your phone in the room that was out of order. The group of policemen you saw arrived last minute, due to the big fire in a factory in Rouen. We will proceed to the refund of your breakfasts. Can you please come back to us and give us your credit card details so that we can refund you? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christel Bras, General Manager

OK

Customer review rating 4.2/5

Anonymous Couples - 28/09/2019 Confirmed reviews ALL

OK but facilities were tired and cleanliness was not great. Would not stay with you again.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our hotel has been recently renovated and I am sorry that you did not like the facilities in our hotel. Can you be more specific as to which facilities you mean so that we understand what happened? We will also soon make rooms rénovations so I hope that you will give us another chance and that you will be fully satisfied next time you stay with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christel Bras, General Manager

uneventful

Customer review rating 4.2/5

Peter Business - 20/09/2019 Confirmed reviews ALL

Nothing special, nothing to draw me back. Ribs were half cold in restaurant

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Very nice, but lot of things to improve

Customer review rating 4.2/5

Traveller Solo - 20/09/2019 Confirmed reviews ALL

I am used to stay at this hotel many times. This time in particular I was quite disappointed with breakfast. Long queue to the coffee machine, scrambled eggs were not there, there also were no glasses available. As soon as you have bit too many people at the same time at breakfast the whole organization is ruined. Also why to pick up a fork somewhere instead having it on a table? That is just another walk, which might be good, unless you are in a hurry. And for the business hotel like that people are in a hurry in the morning. Out of two coffee machines one can always be broken, and I would not wait for 3-4 people in the front.

Dear Traveller, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your remarks with the breakfast team and we will take the necessary measures to remedy to the situation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christel Bras, General Manager

Nice

Customer review rating 4.2/5

Famurewa O. Business - 14/09/2019 Confirmed reviews ALL

I had a pleasant and enjoyable stay at the hotel. The staff were very friendly, courteous, and always eager to help. Clean room and environment.

Dear Famurewa O., We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

We had a very brief but positive experience

Customer review rating 4.2/5

Howard M. Couples - 11/09/2019 Confirmed reviews ALL

Your staff was friendly and attentive to our questions and requests

Dear Howard M., Thank you for the great review of our hotel. It is always a pleasure to receive positive feedback and your satisfaction is our best reward! Looking forward to welcoming you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

Mr

Customer review rating 4.2/5

Malcolm J. Couples - 09/09/2019 Confirmed reviews ALL

Very confortable

Dear Malcolm J., Thank you for taking the time to give us a review further to your stay in our hotel. I am glad that you appreciated your stay and your satisfaction is our best reward! I hope we will welcome you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

beef up your hotel guest room and logistics experience

Customer review rating 4.2/5

Albrecht Business - 06/09/2019 Confirmed reviews ALL

at booking stage: could not get it in the correct name (after several reminders from my secretary) at reception stage: the "modern" way of check in is simply taking too much time and itteration steps, never understand why a counter had to disappear; if you have now a large group in front of you and you better come back at a later stage because checkin will take forever. room: curtains with scars, seats with spots, keeping a room in a decent shape is important upon check out: invoice not in the right address which was asked upon check in, also check out process takes long if you need a physical invoice to carry with you You get a 6 because I am a member, but I cannot recommend Novotel Le Havre at the moment to others

Dear Albrecht, Thank you for taking the time to share your feedback. Our hotel has been recently renovated. We wanted to welcome our guests in a different way, and thus our receptionists now welcome you thanks to their Smartphones. It enables to have faster check-in and check-out procédures. I am sorry that it was not the case when you came. We are aware that some of our rooms are getting old, and this is why, now that the common areas have been renovated, we will start our rooms renovation. It will start at the end of the year and within the three years to come, all our rooms and bathrooms will have been renovated. We hope to welcome you back to our hotel very soon! Sincerely, Christel Bras, General Manager

Could be better

TripAdvisor rating 3.5/5

meudon2002 Family - 03/09/2019 TripAdvisor review

Normally there is a welcome voucher for Accor members, but not in Le Havre. Cleanliness of room could be improved. Some Plug sockets defect. Breakfast is not Novotel level. Private parking is good but no reservation is possible.

Dear meudon2002, Thank you for taking the time to give us a review further to your stay in our hotel. Our hotel doesn't have its own car park but we provide tickets to access a public underground car park called Parc des Graes. This is why it is not possible to book it. Our buffet Breakfast respects the standards of Novotel. We even added fresh and local products. Guests whoi have the loyalty card benefit from the welcome drink if the reservation was made through Accor (not if you book through agencies). I hope we will welcome you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

experience

Customer review rating 4.2/5

Anonymous Solo - 02/09/2019 Confirmed reviews ALL

I was overall satisfied

Dear Sylvie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christel Bras, General Manager
Customer review rating 4.2/5

Carine Business - 30/08/2019 Confirmed reviews ALL

airco not functioning well nor the little refrigerator. for the rest it was OK

Dear Carine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We are sorry about the air conditioning that was not working well when you stayed. We were waiting for the delivery of a piece to fix it. Regarding the minifridge in the room it is not as cold as a normal fridge, it just keeps the drinks cool. We hope to see you again very soon. Sincerely, Christel Bras, General Manager

Good

Customer review rating 4.2/5

Justin Couples - 27/08/2019 Confirmed reviews ALL

Confortable in general. The executive room was quite nice, well isolated, and the bed very confortable.

Dear Justin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christel Bras, General Manager

Good location but too many small errors

Customer review rating 4.2/5

Billy N. Business - 24/08/2019 Confirmed reviews ALL

Honestly I believe you need to spend less time on recruiting the young and self-consciously funky and rather focus on process improvements and getting multi-skilled staff. There were annoying and massive bottlenecks at check in; too many Novotel people wandering around but not empowered to help. The rooms have wallowy cheap foam mattresses and too many hard pillows, only one bath towel and no way to dry it in time for the next shower. And the breakfast buffet is not thought through at all - cold plates, cutlery in 3 different locations, awkward layout of foods, sloppy scrambled eggs and limp bacon in a pool of water, queues at the 2 small coffee machines. It's one of those hotels which says "We're in a great location so we don't have to worry about anything else". I managed to squeeze in a quick and unsatisfactory breakfast between hordes of Italian and Chinese tourists decanted off buses and then checked out, not intending to return. Especially when I note that all the many months of inconvenient improvements in the lobby have only gestated a meaningless, anonymous and unused "business area" with uncomfortable bar stools and blonde wood desks. That tells me that the thinking is being done by someone with a man bun and not with hotel experience.

Dear Billy N., Thank you for taking the time to share your feedback. I am very surprised about your remarks regarding our bedding. We have the last Novotel Live N Dream bedding and we usally have very good feedback about it. You have four sets of towels in the room : two in the bathroom (one above the bath, one under the sink) and two more on the last drawer of the TV furniture. If you need information during your stay, do not hesitate to call the reception. We hope to welcome you back to our hotel very soon! Sincerely, Christel Bras, General Manager

Good Hotel

Customer review rating 4.2/5

Anonymous Business - 16/08/2019 Confirmed reviews ALL

Wholly Good. Reception is very simple and give me uniqe experience.

Dear Sir, Thank you for your review of our hotel. The Novotel Le Havre Centre Gare Team is happy that you enjoyed your stay and hopes to welcome you again soon. Kind regards, Christel Bras, General Manager
Customer review rating 4.2/5

Anonymous Solo - 14/08/2019 Confirmed reviews ALL

Staff is very professional and supportive. Room was perfect.

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Not happy

Customer review rating 4.2/5

Kevin Families - 13/08/2019 Confirmed reviews ALL

Booked a room with double and 2 single beds, after queueing to check in was given a room with 2 doubles. After queueing again was told nothing could be done as the hotel was full. 1 hour later a different room was magically found.

Dear Kevin, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed, us hotel was full during the last weekend. When you have tell your demand to the reception, first, we dont' have avaibility. After, we had a cancellation and we give you a second room quickly. Sincerely, General Manager Christel Bras

Accommodating people of Novotel Le Havre

Customer review rating 4.2/5

Doug C. Business - 12/08/2019 Confirmed reviews ALL

All the hotel employees were real people - welcoming and accommodating to ensure a pleasant stay.

Dear Doug C., We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager
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