Novotel Le Havre Centre Gare Hotel 4 stars

Very welcoming, great service despite sanitary restrictions, good location, close to station and tramway, easy to move around.

Very friendly staff. Nice rooms and very clean.

No good working internet for me and my neighbours. Reception could not help. The only say its works. (often a problem pop ups not coming up) 4 times we asked for breakfast. 3 times we did not get what we did ask and at the wrong time. Because during covid we need to eat in the hotel we ordered at the restaurant. How is it possible in France quality like this. Always cold (of course if you serve steak on a cold stone cutting board) Price - quality is bad

We booked 2 rooms at the Novotel Le Havre Centre Gare after another hotel in the city closed due to CoVid-19. The staff was welcoming and very helpful throughout our stay. When the restaurant had to close due to lockdown restrictions they called and took a breakfast order and time we wanted it delivered. The staff is energetic and willing to help. In these very difficult times the staff made it as enjoyable as possible. While it's not a "5 Star hotel", for location, comfort and service I'll give them 5 Stars!

Bad service. Hidden prices (i.e. parking). We made a reservation for two people, but by mistake the reservation was made for one person only. We called immediately the hotel to notify them that the reservation is for two people and asked whether this would change the price. The person who answered said in principle no change in price. When we made the check-in, they made us pay for another breakfast saying that the reservation is for one person only. We don't recommend this hotel at all.

Nice rooms, well located, friendly staff, good safety precautions. I only regret that all lights on each balcony remain switch on during hours : it doesn't bring anything (only nice visual looking from outside?) but this is not environmental friendly....

The hotel has been very well renovated. Good safety measures for the COVID-19.

Additional people getting in elevator and ‚reception‘ said nothing. breakfast as a usual buffetused without gloves

Normally there is a welcome voucher for Accor members, but not in Le Havre. Cleanliness of room could be improved. Some Plug sockets defect. Breakfast is not Novotel level. Private parking is good but no reservation is possible.

Property was less luxurious than our expectations. Their was problem with their payment system. They reserved the amount but I hadn’t got any receipt. Till checkout problem were not solved. I need to give call my bank to look for resolution.

Nespresso machine wasn't working, nor were there any of the (paid for) cups, but on the whole very decent, neat and clean, despite the construction work being done. Good location, ok breakfast, haven't tried the restaurant. Would stay again based on this experience.

Staff were very friendly. The restaurant staff was very helpful. Specially Marc the chef was very helpful in helping me organising an anniversary cake for my friend. Was very impress by the service. Big up for Marc

First contact @ reception was polite but you didn't really feel welcome. Parking facilitiy isn't easy ... you first need to go to the hotel before going to the parking.if you want to be granted novotel's fare Hotel is very well located in the city centre. Breakfast is very nice. Room's terrace had a very nice view. Restaurant was nice althought the logic of the menu isn't easy to undersand and read. A pitty that for some dessert you don't have vanilla / chocolate flavor

I choose this hiotel because it was conveniently located. It is near the railway station and in a short walking distance from the town center (about 20 minutes). It was a nice stay, the staff was very kind and check in and ot was quick

There is AC in the room, but the halls were so warm that the room AC had trouble keeping up. We used the pull out bed and there was no room on the floor to open any suitcases. All ice machines in the facility were broken and there was no freezer in the room. The staff was friendly and the location next to the docks wasn't bad. Overall the hotel was just average.