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Novotel Le Havre Centre Gare Hotel 4 stars

Customer review rating 4.2/5 5,604 reviews

ALLSAFE approved hotel

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Novotel Le Havre Centre Gare
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+ 13 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Communal spas and renovated rooms

  • Large terrace and tree-lined garden

  • Just 2 minutes from the train station and 5 minutes from the city center

  • Secure and paid public parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request (nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request (nearby)
  • Golf practice facilities (nearby)
Business services
  • 11 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Le Havre Centre Gare

20 cours La Fayette
Quai Colbert
76600 le havre
france

Tel: +33235192323

Fax: (+33)2/35192325

Check-in from 15h00

Check out up to 12h00

  • Triangles des Gares :  Gares

  • LE HAVRE CENTRE CAR FERRIES :  LE HAVRE CENTRE

  • TRAMWAY :  A OU B GARES

  • By plane

    LE HAVRE OCTEVILLE At 5km / 3.11 miles

  • By boat

    CAR FERRIES At 0.5km / 0.31 miles

  • By train

    LE HAVRE At 0.1km / 0.06 miles

GPS :49.491521, 0.125565

Our accommodation(s)

Discover our spacious, modern rooms. Choose between family rooms and twin rooms. The rooms feature tea and coffee making facilities and all have a bathroom with a separate toilet.

Our restaurants and bars

NOVOTEL CAFE

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Non contractual photo

BAR

Come and enjoy a pleasant moment in our bar - it's the ideal place for a business meeting, drinks with friends or a light lunch. You can also create your own musical ambience with our tablet equipped with the Deezer music streaming app.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 162 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Le Havre Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,604 reviews

tripadvisor

TripAdvisor Rating 3.5/5

907 reviews

Overall, a good experience

Customer review rating 4.0/5

Gk Families - 24/07/2021 Confirmed reviews ALL

There were a few oddities: my room was never cleaned after the first night, and the automatic checkout did not automatically bill my credit card, so that the card had to be manually charged when I was leaving. Otherwise, the hotel was a very nice and convenient place to stay. The staff were very friendly and helpful,

Dear GK, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Opening up

Customer review rating 4.0/5

Peter Business - 03/06/2021 Confirmed reviews ALL

Nice to have the restaurant, albeit with limited service, being open again and not have to eat in the room anymore (although the latter is still possible).

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. We offer a free bottle of water when you check-in. It is in the minibar of your room. Then if you want to have any drink, you have to ask for it at the Bar. If you want the mini bar refilled every day, you need to ook an Executive room or a Suite.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Good stay

Customer review rating 3.0/5

Lino Business - 29/05/2021 Confirmed reviews ALL

It was OK, apart of the wrong toom T arrival.

Dear Lino, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that you got the wrong room but the team found an immediate solution. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christel Bras, General Manager

Well Located

Customer review rating 4.0/5

Guillaume T. Business - 26/05/2021 Confirmed reviews ALL

Perfect location for the purpose of this business trip. Very good service from hotel desk and room service in this special period. Overall good Novotel, providing all necessary elements. The hotel is currently being refreshed, new painting and revamped rooms are being completed. For easy access to main circulation axes, and public transports as well, that's a good location and a good hotel providing all services.

Dear Guillaume T., We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager
Customer review rating 1.5/5

Himkar T. Families - 22/05/2021 Confirmed reviews ALL

No vantilation. No lock in bathroom. No cleaning.

Dear Himkar t., Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christel Bras, General Manager

Business trip

Customer review rating 5.0/5

Philippe L. Business - 07/05/2021 Confirmed reviews ALL

3 nights stay at the Novotel Le Havre centre. Very confortable room and well renovated.

Dear Philippe L., We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. We are glad that you enjoyed our newly renovatedx rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager
Customer review rating 4.5/5

Anonymous Business - 05/05/2021 Confirmed reviews ALL

Parfait, personnel charment

Cher client, Nous vous remercions pour vos commentaires suite à votre séjour au Novotel Le Havre Centre Gare. Nous vous remercions pour votre fidélité envers notre établissement. A très bientôt. Cordialement, Christel Bras, Directrice

Great stay

Customer review rating 5.0/5

Anonymous Business - 18/04/2021 Confirmed reviews ALL

Everyone very welcoming and supportive. The kitchen needs a little more creativity for breakfast and dinner especially hit people staying there for more than 3-4 days or so. Great hospitality overall!

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement and your remarks will enable us to improve our quality of service. We will change the menu of the resta&urant more often and the breakfast will also change this week. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

r.a.s

Customer review rating 4.0/5

Thierry B. Business - 13/04/2021 Confirmed reviews ALL

r.a.s

Cher THIERRY B., Nous vous remercions pour votre évaluation suite à votre séjour au Novotel Le Havre Centre Gare. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous revoir bientôt. Cordialement, Christel Bras, Directrice

Well located

Customer review rating 5.0/5

Pierre G. Business - 10/04/2021 Confirmed reviews ALL

Confortable despite some works at my level

Dear Pierre G., We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our renovations will soon be finished and within a couple months, all our rooms will have been renovated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Good location, cosy room

Customer review rating 4.5/5

Andrey Families - 08/03/2021 Confirmed reviews ALL

We were glad to stay at Novotel - everything was great: location, room.

Dear Andrey, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Well located,

Customer review rating 4.0/5

Henk Business - 01/03/2021 Confirmed reviews ALL

Good service and quality

Dear HENK V., We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Great stay

Customer review rating 4.5/5

Paola Families - 01/03/2021 Confirmed reviews ALL

Very welcoming, great service despite sanitary restrictions, good location, close to station and tramway, easy to move around.

Dear Paola, Thank you for taking the time to give us a review further to your stay in our hotel. I am glad that you appreciated your stay and your satisfaction is our best reward! I hope we will welcome you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

Well located. Very clean

Customer review rating 5.0/5

Stephanie M. D. Families - 26/12/2020 Confirmed reviews ALL

Very friendly staff. Nice rooms and very clean.

Dear Stephanie Mc d., Thank you for the great review of our hotel. It is always a pleasure to receive positive feedback and your satisfaction is our best reward! Looking forward to welcoming you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

The worst novotel

Customer review rating 1.5/5

Tra Business - 20/11/2020 Confirmed reviews ALL

No good working internet for me and my neighbours. Reception could not help. The only say its works. (often a problem pop ups not coming up) 4 times we asked for breakfast. 3 times we did not get what we did ask and at the wrong time. Because during covid we need to eat in the hotel we ordered at the restaurant. How is it possible in France quality like this. Always cold (of course if you serve steak on a cold stone cutting board) Price - quality is bad

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have internet fiber, and it really improved the connection. Unfortunately, like it happens at home, sometimes, there is an issue and we have to contact the maintenance and it may take 48 hours for them to fix the issue. The reception can't fix internet. They called the company immediately and then we depend on their delay for intervention. Regarding breakfast, there was a confusion as both your rooms were booked on the same name, so the order of your colleague was brought to your room and vise-versa. I am very sorry about that. I am sorry for your disappintment as we do our best to offert he best quality of stay to all our guests. Sincerely, Christel Bras, General Manager

Great location, great staff.

Customer review rating 5.0/5

Rs Business - 06/11/2020 Confirmed reviews ALL

We booked 2 rooms at the Novotel Le Havre Centre Gare after another hotel in the city closed due to CoVid-19. The staff was welcoming and very helpful throughout our stay. When the restaurant had to close due to lockdown restrictions they called and took a breakfast order and time we wanted it delivered. The staff is energetic and willing to help. In these very difficult times the staff made it as enjoyable as possible. While it's not a "5 Star hotel", for location, comfort and service I'll give them 5 Stars!

Dear RS, We very much appreciate your comments regarding your stay at the Novotel Le Havre Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for your understanding regarding the restrictions due to the COVID situation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christel Bras, General Manager

Bad hotel service

TripAdvisor rating 1.0/5

Abdelghani E Family - 29/10/2020 TripAdvisor review

Bad service. Hidden prices (i.e. parking). We made a reservation for two people, but by mistake the reservation was made for one person only. We called immediately the hotel to notify them that the reservation is for two people and asked whether this would change the price. The person who answered said in principle no change in price. When we made the check-in, they made us pay for another breakfast saying that the reservation is for one person only. We don't recommend this hotel at all.

Dear Abdelghani E, Thank you for taking the time to write avout your experience in our hotel. It is indicated on our website as well as our partners' that the hotel doesn't have its own car park but we offer two solutions at €6.00 per night : the outside car park or tickets to acess the underground car park located behind the hotel, the "Parc des Gares". Regarding the breakfast when you add one person to the room, there is always a supplement for an adult (for children under 16 years-old, it is free). Whatever the rate, if there is one more person, of course the additional breakfast will be charged if you take it. I hope you will visit us again. Kind regards, Christel Bras, General Manager

Could be better

TripAdvisor rating 3.0/5

meudon2002 Family - 03/09/2019 TripAdvisor review

Normally there is a welcome voucher for Accor members, but not in Le Havre. Cleanliness of room could be improved. Some Plug sockets defect. Breakfast is not Novotel level. Private parking is good but no reservation is possible.

Dear meudon2002, Thank you for taking the time to give us a review further to your stay in our hotel. Our hotel doesn't have its own car park but we provide tickets to access a public underground car park called Parc des Graes. This is why it is not possible to book it. Our buffet Breakfast respects the standards of Novotel. We even added fresh and local products. Guests whoi have the loyalty card benefit from the welcome drink if the reservation was made through Accor (not if you book through agencies). I hope we will welcome you again soon at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

Not all pleasant

TripAdvisor rating 2.0/5

ankurhanda Family - 11/08/2019 TripAdvisor review

Property was less luxurious than our expectations. Their was problem with their payment system. They reserved the amount but I hadn’t got any receipt. Till checkout problem were not solved. I need to give call my bank to look for resolution.

Dear ankurhanda, Thank you for taking the time to tell us about your experience at the Novotel Le Havre Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Can you explain more the situation? Do you speak about payment or pre autorisation during your check in? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Christel Bras

Decent stay

TripAdvisor rating 4.0/5

547guest Business - 24/09/2018 TripAdvisor review

Nespresso machine wasn't working, nor were there any of the (paid for) cups, but on the whole very decent, neat and clean, despite the construction work being done. Good location, ok breakfast, haven't tried the restaurant. Would stay again based on this experience.

Dear 547guest, Thank you for the great review of our hotel. I am sorry that your Nespresso machine was not working. Do not hesitate to inform us while you're at the hotel so that we can intervene immediately. Looking forward to welcoming you again at the Novotel Le Havre Centre Gare. Sincerely, Christel Bras, General Manager

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