ibis Alès Centre-Ville 3 stars

Customer review rating (ALL Rating) 4.6/5 947 reviews

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Description

Hotel extras

  • Secure undercover private car park EUR 6 per 24 hours

  • BeIN Sports package in all rooms

  • Cévennes National Park is on the doorstep

  • Fitness Room

  • Meeting room hire

Our accommodation(s)

Hotel location

ibis Alès Centre-Ville

18, rue Edgar Quinet
30100 ALES
France

GPS:44.123816, 4.082268

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

iBIS ALES

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  947 reviews

TripAdvisor Rating  4.0/5  439 reviews

Very good hotel

Customer review rating 4.5/5

Bart V. D. Couples - Confirmed reviews ALL

Very nice and help full staff, good location, nice clean rooms, good breakfast and parking available

Nice hotel, nice people, nice city, wonderful environment

Customer review rating 4.5/5

Mischa Couples - Confirmed reviews ALL

We use this hotel for nearly 15 years now. The staff was always nice, but the last years they are more than wonderful. Friendly & helpful, you feel very welcome. The restaurant got an upgrade last years; on our first day this year there was live music and a cocktail bar. The breakfast has always been very good, it still is. It is lovely that also our dogs are very welcome. There's only one little negative subject: the parking. We drive a big car, which does not fit in the garage. Therefore we always check upfront if we can reserve a parking place on the deck. This works well, we get a pole to put on our space when we go out. But... other guests tend to take our place, with cars that do fit in the garage. There's no real control over this by the staff. On the other hand: we never had a REAL problem with this parking thing. As said, this is the ONLY negative thing, for the rest it's a wonderful team working hard to make their guests comfortable! Hope to see you all soon again!

Well located clean and staff very pleasant

Customer review rating 4.0/5

Mrs B. S. Couples - Confirmed reviews ALL

We stayed just 2 nights and the room was a good size for a short stay . Clean room and the staff were pleasant . My only critic would be that the daylight does pass through the heavy curtains as there are no shutters . The breakfast buffet is very good … but as an English visitor I need stronger tea .. which is always a problem in French hotels , but apart from that it was sufficient and fresh .

Perfect location, great accessible room and brilliant customer service from the hotel staff

Customer review rating 4.5/5

Florence Solo - Confirmed reviews ALL

Needed to attend a dear friend's BDay and, as a wheelchair user, required an accessible room. I have stayed in Ibis hotels before and have always been very satisfied all around with the service. The buffet breakfast layout was, for once, lowered down and suitable for wheelchair users to help themselves without having to ask for hotel staff to help. Accessible room perfect except for toilet not in an ideal position as facing a wall with probably just around 20 cms (8 inches) of space between edge of toilet seat and wall!! I had to seat sideways!

Not a great stay

Customer review rating 1.5/5

L. D. C. Solo - Confirmed reviews ALL

Not warned about the "Feria" in Alés and the fact that the hotel is 200 meter from the city center where all the festivities were taking place. But worst is that the airco in the room didn't work at all!!! :-( It was 26 degrees in the room... So had to open the window and was then confronted with the loud music till 01:00 hours.

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Other web-users rate our hotel

  • 342 reviews 8.4/10 Location
  • 447 reviews 7.2/10 Room
  • 626 reviews 9.7/10 Service
  • 336 reviews 9.6/10 Breakfast
  • 172 reviews 8.6/10 Food
  • 153 reviews 9/10 Cleanliness
  • 14 reviews 9.4/10 Bar

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