Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.3/5 2,358 reviews

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Description

Hotel extras

  • Prime Location

  • 8 Miles from Philadelphia International Airport

  • Nestled between NYC and Washington DC. 2 Hours away from each city.

  • Located in the heart of Rittenhouse Square Philadelphia's premier dining, entertainment and

  • 4 Green Key award for our commitment to sustainability through strong policies & practices

Our accommodation(s)

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,358 reviews

TripAdvisor Rating  4.4/5  4,708 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Julian W. Couples - Confirmed reviews ALL

Wonderful 3-nt stay for visiting Rousseau at the Barnes and Surrealism at Art Museum. Festive holiday atmosphere. Great fun in spacious corner Magnifique rm

Bonjour Julian W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the vibrant atmosphere and your spacious room while exploring the cultural treasures nearby. We look forward to welcoming you back for another delightful experience. Pierre Jotterand General Manager

Customer review rating 2.5/5

Michele G. Business - Confirmed reviews ALL

I came back to my room on Thursday, my last night of stay, and found a pair of kids sunglasses on my nightstand. This was very unsettling to me. I was insured after reviewing cameras that only cleaning person was in there. I understand things happen and i have always been pleased with your hotel.

Customer review rating 5.0/5

Mary B. T. Friends - Confirmed reviews ALL

While visiting Philly for the holiday season, I met two girlfriends at Sofitel. The location is perfect to see all the sights in Center City, the service is unmatched (especially in Philly), it is easy to drive to, and I would definitely recommend having the breakfast included in your stay. It is the best breakfast I've had at a hotel.

only average

TripAdvisor rating 3.0/5

sueclark3 Families - TripAdvisor review

Entry to the hotel is marvelous - - beautiful bar scene and welcoming front desk. Our first room had a horrible seating arrangement - - small bar height chairs and a very small round table - - no lounge chair or anything like that. IT appeared something (a comfy lounge chair?) had been moved from the room because there was lots of space available for more comfortable seating. WE paid extra to be moved to a suite. NO Netflix available. - only purchased movies. THe hotel is old - - old bathtubs, small showers. Im trying to like it because of the location but Im going to try another spot the next time I am in the city.

Customer review rating 4.0/5

Paulin K. Business - Confirmed reviews ALL

Room was ready earlier than expected, which was great since i needed to drop my bag and head to the office after flying in that morning. Room was clean, comfortable and well appointed - especially appreciated the "instant hot" water from the faucets and shower. Biggest complaint was the COMPLETELY stuffed mini-fridge crammed full of for-purchase items - literally not an inch of space for any personal items - my own bottle of drinks, a leftover slice of pizza, a candy bar, NOTHING! We need our own personal cold storage - it's just basic hotel-stay stuff. Also, it came to light during my stay (after the cleaning staff left a leaking bottle of the "Blue Carton" water on my tv console and I inquired about it at the desk) that the said Blue Cartons were complimentary and i would not be charged. NOWHERE in the room is there any signage that these bottles are there for my free consumption - would have been VERY nice to know 2 days earlier when i checked in. Overall, a nice place and I'd stay again - but a couple of small changes could make it even THAT much better! thanks

Bonjour Mr. K., Thank you for your thoughtful feedback regarding your recent stay at Sofitel Philadelphia at Rittenhouse Square. We are delighted to hear that you enjoyed the cozy atmosphere and found your room to be clean and comfortable. Your comments about the early room availability and the amenities provided are greatly appreciated. I understand your concerns regarding the mini-fridge being fully stocked with items for purchase, as well as the lack of clear signage regarding the complimentary Blue Carton water. We strive to create a balance between convenience for our guests and the offerings available in our rooms. Your observations will be taken into account as we continuously seek to enhance our guest experience. We are pleased to know that you would consider staying with us again, and we look forward to welcoming you back in the future. Warm regards, Pierre Jotterand General Manager

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Other web-users rate our hotel

  • 891 reviews 9.2/10 Location
  • 1,615 reviews 7.4/10 Room
  • 1,659 reviews 8/10 Service
  • 13 reviews 4.1/10 WiFi
  • 585 reviews 6.2/10 Cleanliness
  • 547 reviews 7.7/10 Vibe
  • 347 reviews 5.3/10 Value
  • 261 reviews 6.6/10 Breakfast

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