Novotel Guwahati GS Road 5 stars

Customer review rating (ALL Rating) 4.1/5 1,124 reviews

Best price
guarantee
Novotel Guwahati GS Road - Image 1
Novotel Guwahati GS Road - Image 2
Novotel Guwahati GS Road - Image 3
Novotel Guwahati GS Road - Image 4
G S Road, Downtown Dispur, Assam, 781006 GUWAHATI, India

Description

Hotel extras

  • 84 Superior Rooms, 26 Executive Rooms & 8 Suites

  • Multifarious dining options & meeting venues offering varied range of cuisines

  • Eccentric roof-top infinity swimming pool, Spa & 24/7 Fitness Centre

  • Centrally located on the Guwahati-Shillong Road

  • Designated Smoking Rooms

Our accommodation(s)

Hotel location

Novotel Guwahati GS Road

G S Road, Downtown Dispur, Assam
781006 GUWAHATI
India

GPS:26.138921, 91.798386

Telephone
Fax +91 361 710 4445

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,124 reviews

TripAdvisor Rating  4.6/5  1,061 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Joseph L. Couples - Confirmed reviews ALL

This hotel was definitely above my expectations! To start the staff was amazing and very prompt to any request we had. Dhruba & Ankit were fantastic at the front desk. Dhruba was able to accommodate my request for rooms next to each other as well as on a smoking floor. He has a very soft tone to his voice and is very well mannered! Perfect for the front desk! Ankit while still learning was able to really make his presence know by proactively collecting our luggage, greeting us at the door with a smile and being available for anything that was needed. We had the pleasure of enjoying the breakfast! If you have the ability you should join them for breakfast! Talk about a 5 star experience! Everything I ate was delicious and they have a live counter to order anything that you want! We also had the pleasure to dine at the 1800 restaurant and that where we met my favorite staff member of all Khushi. She knew how to make the guests comfortable, have great conversation while never missing the opportunity to ensure that our drinks and plates were always full and remain professional and entirely welcoming. I feel that Khushi really carried the reputation of the hotel and restraunt with her amazing personality unmatched confidence and flawless charm! Novotel you really have a Jem with this employee! Overall this experience was delightful and we will be back!

Dear Joseph L., Thank you for sharing your delightful experience at Novotel Guwahati GS Road. We are thrilled to learn that our team, particularly Dhruba and Ankit, made a significant positive impact during your stay. It is heartening to know that Dhruba's attentive service and Ankit's proactive approach contributed to your comfort. We are equally pleased to hear that you enjoyed our breakfast offerings and had a memorable dining experience at the 1800 restaurant. Khushi’s dedication to guest satisfaction is indeed commendable, and we appreciate your kind words about her exceptional service. Your feedback serves as a great motivation for our team to continue delivering excellent service. We look forward to welcoming you back for another remarkable stay in the future. Best regards, Mr. Vineet MISHRA General Manger Novotel Guwahati, GS Road

Novotel Guwahati GS Road gets generally good ratings overall, particularly for location, service friendliness and breakf

TripAdvisor rating 5.0/5

Udit k TripAdvisor review

Novotel Guwahati GS Road gets generally good ratings overall, particularly for location, service friendliness and breakfast, but you’ll still see mixed experiences around maintenance and consistency in service and hygiene — which means your stay could vary depending on room and timing.

Customer review rating 1.5/5

Parimala K. Friends - Confirmed reviews ALL

AC was on heater mode and was not adjustable! When requested for a fan, air blower was supplied which was making huge noise, because of which could not sleep the whole night

Dear Ms.K., Thank you for taking the time to share your feedback with us. We sincerely regret the discomfort you experienced during your stay. We understand how frustrating it must have been to have the air conditioning system stuck in heater mode and not adjustable. We are especially sorry that, upon requesting a fan, the air blower provided was excessively noisy and disturbed your sleep throughout the night. Please accept our sincere apologies for the inconvenience caused. This is certainly not the level of comfort or service we strive to provide our guests. Your feedback has been shared with our maintenance and service teams so that the issue can be thoroughly reviewed and corrective measures are taken to prevent a recurrence. We truly value your feedback, as it helps us improve our services. We hope you will give us another opportunity to provide you with a much more comfortable and pleasant experience in the future. Warm Regards, Vineet MISHRA General Manager Novotel, Guwahati

Wonderful experience

TripAdvisor rating 5.0/5

Bipin M TripAdvisor review

Had a wonderful experience! The staff shahnaz was very polite. The food was delicious. A perfect place for a peaceful. Thank you Novotel❤️

Customer review rating 4.0/5

Prashant K. Business - Confirmed reviews ALL

Service is excellent and overall experience is very good.

Dear Mr. K., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our service excellent and your overall experience very good. Your feedback motivates our team to continue providing exceptional hospitality. Warm Regards, Vineet MISHRA General Manager Novotel, Guwahati

In partnership with TripAdvisor

Other web-users rate our hotel

  • 389 reviews 9.2/10 Location
  • 981 reviews 8.4/10 Room
  • 2,875 reviews 9.2/10 Service
  • 17 reviews 7.9/10 WiFi
  • 1,095 reviews 9/10 Food
  • 594 reviews 8.6/10 Cleanliness
  • 400 reviews 9.4/10 Vibe
  • 306 reviews 8.8/10 Breakfast

Powered by Trustyou