Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,495 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,495 reviews

TripAdvisor Rating  4.7/5  3,945 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Shivakumaran A. Couples - Confirmed reviews ALL

Stayed at the hotel for 3 nights prior to Christmas. The check in was smooth and efficient even though the hotel room wasn't ready. There was hot cocoa and gluhwein available while waiting. Breakfast buffet at Bridges was the star of the show. This is one of the best breakfast buffets I have ever had the pleasure to partake in. The hot food selection, availability of omelets, pancakes, and waffles as well as the large selection of fresh juices, fruits, and meats really made a difference. There is a reason that Bridges has earned a Michelin star. That was quite evident. The accomodations at the hotel were comfortable. Bed and pillows were clean and comfortable. The AC and TV worked well. The towels were soft and plentiful. Standard luxury hotel amenities. Overall the stay at Grand Sofitel went well. The rooms are quite pricey but worth the spend in my opinion.

Customer review rating 4.0/5

Martin L. Couples - Confirmed reviews ALL

Very friendly and helpful staff in every interaction. Nice building, pool and sauna was nice and peaceful.

Dear Mr L., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. We are delighted to hear that you had a great stay and that you found our team friendly and helpful throughout your visit. It is also wonderful to know that you enjoyed the building and had a peaceful experience in our pool and sauna facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Alissa Lotz Guest Relations Officer

Customer review rating 5.0/5

Ariana W. Families - Confirmed reviews ALL

It’s always a wonderful stay at The Grand. From the doormen to housekeeping, everyone takes such thoughtful care of their guests. Katelin, Carlos, and Mauricio provided impeccable service, and Zsa Zsa made me feel genuinely welcomed, like I was coming home. While I didn’t see Rainybe from housekeeping this time, he has always gone out of his way to add special, personal touches on past stays. Truly, the staff at The Grand is every bit as impressive as the building itself.

Dear Ms W., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. We are delighted to hear that our team made you feel so warmly welcomed and at home. We will be sure to pass along your kind words to Caitlin, Carlos, Mauricio, Zsa Zsa, Brune and Rainybe. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alissa Lotz Guest Relations Officer

Heaven on Earth

TripAdvisor rating 5.0/5

Mariya C TripAdvisor review

I rarely am impressed enough to write reviews, but this hotel has been the most amazing stay of my life. I happened to be alone this winter for my birthday and Christmas, and this was my first visit to Amsterdam. As an Accor Platinum, I got upgraded to a Junior Suite and tears literally filled my eyes when I saw the room and felt the most comfortable bed in existence!! Two windows show gorgeous views on the city and canal side. The staff made me feel at home from the first "Bonjour", and any requests were fulfilled quickly and with care. Location is great, I never needed a taxi or public transportation, very walkable! Also the hotel is incredibly safe with a solid gated entrance and round the clock security (and everyone knows your name by the second day :) I know how lucky I am to have had my first experience in this city in such a magnificent hotel, it will always hold a place in my heart and I wish so much to come back again one day soon.

Dear 362Mariyac, Thank you for sharing such heartfelt words about your stay with us. We are truly honored that Sofitel Legend The Grand Amsterdam could be part of such a meaningful milestone—your birthday, the festive season, and your very first visit to Amsterdam. It is a joy to read how the Junior Suite, the comfort of the bed, and the canal views made such a strong impression, and even more so to know that our team made you feel at home from the very first “Bonjour.” Creating a sense of warmth, safety, and genuine care, especially for guests traveling alone—is something we hold very dear, and your words affirm that beautifully. We are delighted that our central location allowed you to explore the city so easily and that you felt both secure and personally recognized throughout your stay. Knowing that this experience will always hold a special place in your heart is the greatest compliment we could receive. We sincerely hope that this will not be your last stay with us and that we may welcome you back one day soon to create many more memorable moments together. Sincerely, Stefan Melcherts General Manager Sofitel Legend The Grand Amsterdam

Customer review rating 5.0/5

Usman T. Families - Confirmed reviews ALL

Brilliant service and food

Dear Mr T., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alissa Lotz Guest Relations Officer

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Other web-users rate our hotel

  • 802 reviews 9.6/10 Location
  • 968 reviews 8.3/10 Room
  • 1,547 reviews 9.2/10 Service
  • 13 reviews 6.5/10 WiFi
  • 405 reviews 8.1/10 Comfort
  • 360 reviews 7.6/10 Food
  • 354 reviews 8.7/10 Breakfast
  • 338 reviews 8.3/10 Amenities

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