Mercure Tokyu Stay Osaka Namba 4 stars

Customer review rating (ALL Rating) 4.2/5 26 reviews

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2 2 4 Nishishinsaibashi, Chuo ku, 5420086 Osaka, Japan

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Mercure Tokyu Stay Osaka Namba

Hotel for travellers looking for local and authentic experiences

Located a 5-minute walk from either Namba or Shinsaibashi Station on the Osaka Metro Midosuji Line, Mercure Tokyu Stay Osaka Namba is situated very close to the main streets Midosuji Boulevard and Dotonbori which are among the most popular spots in Osaka. Located in a sophisticated, luxurious urban space, the lobby is filled with greenery and sunlight. The interior design of the guestrooms is calming, simple, and smart with impressive cutting-edge furniture that invokes a sense of fun.

Hotel extras

The hotel is ideally positioned within a 4-minute walk from Namba station and a 5-minute walk.
Living Rooms have kitchenettes, laundry equipment, and other functions for long-stay guests.
All guestrooms are equipped with 50-inch TVs, rain showers and high speed Wifi.
The Duplex Suite and Premium Twin Rooms offer panoramic views of the cityscape of Osaka Namba
All rooms are designated as non-smoking.

Our accommodation(s)

Room

Standard Room with 1 Queen Bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Standard Room with 2 Single Beds

4 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Superior Twin With Washing Machine

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Superior Queen With Washing Machine

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Deluxe Twin With Washing Machine

6 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Deluxe Corner Twin With Washing Machine

4 pers. max
31 m² / 333 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Privilege Twin With Washing Machine

4 pers. max
26 m² / 279 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Privilege Queen With Washing Machine

3 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Privilege Family Room With Washing Machine

7 pers. max
41 m² / 441 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Premium Twin With View and Washing Machine

4 pers. max
37 m² / 398 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Accessible Room with 2 Single Beds

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Suite

Duplex Suite with View and Washing Machine

4 pers. max
54 m² / 581 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Hotel location

Mercure Tokyu Stay Osaka Namba

2 2 4 Nishishinsaibashi, Chuo ku
5420086 Osaka
Japan

GPS:34.67062, 135.49964

+81 6-6214-0109

+81 6-6214-1090

SHINOSAKA Station

Railway station

Access: 8 km / 4.97 mi 25 min drive

SHINSAIBASHI Station

Railway station

Access: 5 min walk

NAMBA Station

Railway station

Access: 4 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
100% Non Smoking Property

CENTRE M

The breakfast buffet changes daily and features over 40 different items made with local produce including a vibrant and healthy power salad and freshly baked pastries crafted in the open kitchen.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 26 reviews

Very comfortable stay.

Ava Families - 8/1/2026 Confirmed reviews ALL

Comfortable stay

Pam Couples - 4/18/2026 Confirmed reviews ALL

We loved our room. It had a washer /dryer right in our room. Very convenient. Our room was a decent size for Japan. Hooks and hangers available for clothing. Luggage rack for our suitcase. The toilet with the bidet had its own room. The shower and bathtub were in another room and the sink area was in the main area. Though we found this unusual it was very efficient. The staff were great. Location was close to Dotonbori but about 19 minutes from nearest station.

Comfortable, Well located, fast response staff

Sarayoot L. Couples - 3/25/2026 Confirmed reviews ALL

Great location and awesome interior. Also, the breakfast is amazing.

Angus Friends - 3/7/2026 Confirmed reviews ALL

An Overrated hotel

Ho. Families - 2/2/2026 Confirmed reviews ALL

Location is good. However the service is not up to Mercure standard. 1. When I arrived at 8:00 a.m. to drop off my luggage, the receptionist was noticeably lacking in politeness—not only without a smile, but also speaking in a rather sarcastic tone. This is not my first time staying at a hotel under this group, but this experience was even worse than ibis budget. 2. As a Gold member, I did not receive an upgrade or early check-in. However, one day before check-in, I specifically requested a quieter room, but was instead assigned the first room next to the elevator. The noise from other guests walking by constantly disturbed me. 3. The window soundproofing was also poor. I recorded a short video showing that around 10 p.m., I could clearly hear traffic noise from outside. 4. I booked a triple room, yet all the amenities provided were only for two people, including toothbrushes, slippers, and cups. I had to request the remaining set from the staff, which was quite inconvenient.

Web-users rating

Other web-users rate our hotel

1,793 reviews 9.7/10 Location
1,793 reviews 6.3/10 Room
1,121 reviews 7.9/10 Service
11 reviews 8.9/10 WiFi
494 reviews 7.3/10 Cleanliness
328 reviews 6.3/10 Breakfast
224 reviews 6.9/10 Food
191 reviews 7/10 Value

138 reviews 9.7/10 Location
135 reviews 6.7/10 Room
92 reviews 8.7/10 Service
43 reviews 7.6/10 Cleanliness
32 reviews 6.2/10 Breakfast
27 reviews 6.4/10 Food
17 reviews 6.6/10 Value

145 reviews 9.5/10 Location
143 reviews 6.2/10 Room
96 reviews 8.2/10 Service
51 reviews 7.9/10 Vibe
35 reviews 7/10 Cleanliness
23 reviews 6.3/10 Breakfast

15 reviews 9.6/10 Location
18 reviews 5.9/10 Room
9 reviews 8.3/10 Service
10 reviews 7.9/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Tokyu Stay Osaka Namba, check-in is from 02:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Tokyu Stay Osaka Namba regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.