Mercure Tokyu Stay Osaka Namba 4 stars

Customer review rating (ALL Rating) 4.4/5 14 reviews

Best price
guarantee
Mercure Tokyu Stay Osaka Namba - Image 1
Mercure Tokyu Stay Osaka Namba - Image 2
Mercure Tokyu Stay Osaka Namba - Image 3
Mercure Tokyu Stay Osaka Namba - Image 4
2 2 4 Nishishinsaibashi, Chuo ku, 5420086 Osaka, Japan

Description

Hotel extras

  • The hotel is ideally positioned within a 4-minute walk from Namba station and a 5-minute walk.

  • Living Rooms have kitchenettes, laundry equipment, and other functions for long-stay guests.

  • All guestrooms are equipped with 50-inch TVs, rain showers and high speed Wifi.

  • The Duplex Suite and Premium Twin Rooms offer panoramic views of the cityscape of Osaka Namba

  • All rooms are designated as non-smoking.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Tokyu Stay Osaka Namba

2 2 4 Nishishinsaibashi, Chuo ku
5420086 Osaka
Japan

GPS:34.67062, 135.49964

Telephone
Fax +81 6-6214-1090

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

CENTRE M

The breakfast buffet changes daily and features over 40 different items made with local produce including a vibrant and healthy power salad and freshly baked pastries crafted in the open kitchen.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  14 reviews

TripAdvisor Rating  3.4/5  103 reviews

Location is the main advantage

TripAdvisor rating 4.0/5

doctorfoxtrot TripAdvisor review

Stayed 2 nights, 2 rooms. Liked : the modernized Instagram worthy displays throughout the hotel . Liked: reception friendly approach , acknowledging my Accor Gold status as well , with some welcome amenity . Liked : my room although small in size comes with comfortable beds , generous amenities, separate toilet from shower, washing machine, microwave and most of all , the smart Tv option . However, no Nespresso machine and ice dispenser located in the 2nd level Much loved: location near convenience stores and of course the shopping and dining district which are a few blocks away. Disliked : it was a rather dim environment in many areas. Disliked : they don’t have enough dining spaces , so coming up a little late, you eat at a table as if you’re having cocktails or welcome drinks. BUT the breakfast spread was ok. Disliked : deluxe room afforded provided views of the nearby building . Lastly , there was no available bell or porter service, so guests bring their own luggages. Good thing they can provide storage.

Rude treatment (Being shouted) at breakfast.

TripAdvisor rating 1.0/5

Felicia P TripAdvisor review

I'm an Accor Gold member (Female) and took my family to Osaka for a trip (Dec 26-29 2025). So we decided to stay here. Our reservation included breakfast at Centre M. On the last day there, we had an early trip to another city so I had breakfast at 6:50 am. I was sitting alone in the breakfast room with 2 other parties since it's early in the morning. I accidentally took an extra breakfast ticket so I thought of calling my dad and letting him know about it. After 2 seconds of call, the male host (mid 40s?) shouted at me. Not an excuse about his english limitations but his exact word was "Go out (while pointing to the exit while I was eating and shouted at me), this is Japan culture and do not call here". There are lots of pointing and hand gesture and very harsh tone. I understand that what I did about calling on a dining place is wrong now. But I'm also a tourist and it's a very quiet breakfast hall (2 other parties at 6 am). I am sitting alone as an asian female speaking mandarin dialect. I dont know if this is racism or secism but I am very disappointed and hurt by this experience. He could have just let me know in a good tone and I would have ended the call straight away. Very terrible and traumatising experience. I will NOT come back here.

A good hotel, but consider location

TripAdvisor rating 4.0/5

Dream13112500948 TripAdvisor review

I understand the reviews referring to the darkness of the rooms etc, but we didn’t find this a problem at all. There was a lack of light, but not excessive. The breakfast room got really over run and I can understand why, despite the substandard western breakfast options, as there is a real lack of alternatives. We searched and searched for a breakfast option that wasn’t sweet and literally didn’t find anything. One day we queued for 50 mins for pancakes and once sat were advised it would be another 50 minute wait for food. My suggestion is to find a hotel with a good eat in breakfast option, which isn’t this hotel. There were also very noisy cars close by at night which for the first few nights was waking me up constantly. This would be the case for many hotels close by. If you want to stay in this area, then this hotel is great. The rooms were larger and we had three rooms. Not for us to stay again, but it’s ok.

Great location, stylish, great service, good amenities

Customer review rating 5.0/5

Gerald M. Friends - Confirmed reviews ALL

Only stayed for two days and regret not staying a third. The staff and service were fantastic. The hotel has a unique feel and stylish design which enhanced our stay. Additionally, our room was upgraded, which was a wonderful surprise. My only feedback would be that the lighting in the bathroom is very dim, making it difficult to shave with precision (I’m a male). Other than that, I truly enjoyed my stay - would stay here again and would recommend to friends and family!

Designed for Instagram influencers, not real travellers

TripAdvisor rating 3.0/5

mrluncha TripAdvisor review

This hotel is great if you want to take nice Instagram photos - it has a swanky foyer and flashy interior design. For everything else, it is very average. The biggest peeve is the lack of lighting. You come out of the lift on your floor, and your first thought is, "Is this really a hotel, or is it one of those 'love hotels'? " Seriously, I have seen gay saunas with more lighting than this hotel has. I had trouble finding my way back to the lift because I just couldn't see anything. I hope they never have to have a fire evacuation - people would be hopelessly lost in an emergency. The rooms are not much better - I think there were two pretty dim lights in the whole room. To give you an example, for a couple of days I was astonished that there was no powerpoint in the tea-making area. On Day 3 I actually found the powerpoint there - I just couldn't see it before because the room was so dark. Storage space in the room was equally impractical - there wasn't much storage available, but instead there were some interior design features that served no practical purpose. The interior designers must have been paid a motza to create the most useless hotel rooms I've ever come across. On the positive side, the location is a definite 5* - it's a short stroll from Dotonbori with its hundreds of restaurants. Still, in my view, even with the perfect location, the hotel only deserves a 3* overall rating.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,976 reviews 9.7/10 Location
  • 1,939 reviews 6/10 Room
  • 1,164 reviews 7.7/10 Service
  • 9 reviews 8/10 WiFi
  • 625 reviews 6.3/10 Amenities
  • 512 reviews 6.7/10 Cleanliness
  • 333 reviews 6.5/10 Breakfast
  • 196 reviews 7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Osaka

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.