Mercure Tokyu Stay Osaka Namba 4 stars

TripAdvisor rating 3.5/5 46 reviews

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Description

Hotel extras

  • The hotel is ideally positioned within a 4-minute walk from Namba station and a 5-minute walk.

  • The Duplex Suite and Premium Twin Rooms offer panoramic views of the cityscape of Osaka Namba

  • All guestrooms are equipped with 50-inch TVs, rain showers and high speed Wifi.

  • All rooms are designated as non-smoking.

Our accommodation(s)

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Hotel location

Mercure Tokyu Stay Osaka Namba

2 2 4 Nishishinsaibashi, Chuo ku
5420086 Osaka
Japan

GPS:34.67062, 135.49964

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

CENTRE M

The breakfast buffet changes daily and features over 40 different items made with local produce including a vibrant and healthy power salad and freshly baked pastries crafted in the open kitchen.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  3.5/5  46 reviews

Good location, however everything else was a letdown.

TripAdvisor rating 3.0/5

chan_weichard Couples - TripAdvisor review

Location of the hotel was ideal as it is within 5 minutes to a nearby train station and dotonburi area. Lots of shopping and food around the area. Service by hotel staff was prompt and they were helpful with any requests. However, like most guests mentioned, the rooms were inadequately lit up and was dark at places where it shouldn't be. We had a room with an attached kitchenette and laundry machine. The room layout was also weird such that the cooking area provided was next to the sink where you wash your hands after using the toilet. There wasn't a separate handwashing area for toilet use. The wardrobe was also right in front of the bed and the bed was facing the main entrance of the room. The television was also oddly placed perpendicular to the bed (left side of the bed) such that you have to turn your head to watch while lying or sitting against the bed frame. We had breakfast at the centreM restaurant - the variety of food was poor and the taste was average. Overall, if you are looking for a hotel that only has a good location, this is the hotel to be at.

Great location but rooms too dimly lit

TripAdvisor rating 4.0/5

Erico2709 TripAdvisor review

From a location standpoint, it is great and located in between Shinsaibashi & Namba metro station. The Shinsaibashi shopping belt is only 3 mins walk away. Just like other customers before me, I do agree the rooms are way too dark which is unfortunate.

Good Facilities and Location

TripAdvisor rating 4.0/5

Explorer05252451335 Families - TripAdvisor review

We are enjoyed staying here, the location is great, just walking few minutes to Dotonburi, Shinsabasi and Station. The room is spacious for japan hotel. We get laundry machine inside. Love it. Just a little bit dark inside. The breakfast food is Ok. Because we are moeslim we dont have much choices to eat. The service is good. And they have billiard pool in the recreation room

Convenient location but lacks lighting in rooms

TripAdvisor rating 3.0/5

Travellers360 TripAdvisor review

Overall a pleasant stay. Largest gripe in the rooms are super dimly lit. Could barely see anything even with the lights on. Staff were helpful but at times felt a bit cold. Overall pleasant stay and great location but until they rectify the lighting situation in the rooms, I would avoid this hotel.

Nice location

TripAdvisor rating 4.0/5

491shellak Families - TripAdvisor review

Spent 5 nighs here with my big family. We booked 5 rooms in total, but unfortunately they cannot put me in the same floor with my young daughters. My daugters stayed in the 9th floor, and I stayed in the 13th floor. The hotel location is superb, just walking distance to the glico signs and all the big malls, however, I came with a small bus, and the hotel located on a small road, so the bus cannot go in and we have to walk 5 minutes with 6 kids and a lot of luggage. The hotel only send 1 guy to help us which doesn’t really help at all. Another thing is the reception, my daughter had a very bad toothache on 1st January. Her face swollen and the pain was unbearable. She cried all the time and cannot sleep nor eat. When I ask the reception for help, they cannot do anything. I understand that the doctors all close during new year, but they can at least make some calls for clinics or something. But they just recommend me to take some pain killers. Unlike other reception from other hotel in Tokyo that tries veryvery hard to help me by calling so many clinics. Anyway, the room is clean. My room have a washing machine inside so you can do your laundry which was really helpful for long term trip. Overall very good experience. Might come back here if I go to Japan again.

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Other web-users rate our hotel

  • 1,633 reviews 9.6/10 Location
  • 1,664 reviews 6/10 Room
  • 977 reviews 7.1/10 Service
  • 13 reviews 4.3/10 WiFi
  • 777 reviews 8.5/10 Vibe
  • 580 reviews 6/10 Amenities
  • 432 reviews 5.9/10 Cleanliness
  • 253 reviews 7.2/10 Breakfast

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