Ibis budget Osaka Umeda 3 stars

Customer review rating (ALL Rating) 4.4/5 835 reviews

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Description

Hotel extras

ibis budget Osaka Umeda is located at the heart of Umeda, one of Osaka's major business and entertainment districts. It is within 10 min by foot from JR Osaka and Umeda Station, with easy access to the major tourist attractions.

Our accommodation(s)

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Hotel location

Ibis budget Osaka Umeda

3 25 Banzai Cho, Kita Ku
5300028 OSAKA
Japan

GPS:34.705348, 135.503707

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

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ALL Rating  4.4/5  835 reviews

Customer review rating 4.5/5

Chanaboon P. Families - Confirmed reviews ALL

We spent 4 nights here and had a very comfortable stay. The location was an advantage because it is situated around shopping and dining areas. The room was compact but okay. Breakfast was good with various choices. The staff was communicative and supportive. Outside parking was very close and convenient. Highly recommended for those who need to travel to Osaka.

Thank you very much for choosing to stay with us. We are delighted to hear that your four-night stay was comfortable, and we greatly appreciate your kind comments regarding our location, breakfast selection, staff service, and parking convenience. We also value your feedback about the compact size of the room and will take this into consideration as we continue to improve our facilities and services. We are committed to providing an even better experience for our guests, and we hope you will stay with us again the next time you visit Osaka. If there is anything we can do to make your future stays more comfortable, please do not hesitate to let us know. Our entire team looks forward to welcoming you back. Best regards, Rooms Manager

Customer review rating 4.0/5

Richard M. Couples - Confirmed reviews ALL

Convenient hotel for 1 or 2 nights. Very limited service.

Thank you for choosing to stay at ibis budget Osaka Umeda and for taking the time to share your valuable feedback. We appreciate your comments and will use them to help improve our services. We look forward to the opportunity to welcome you again on your next visit to Osaka. Sincerely, Reservations Department ibis budget Osaka Umeda

Customer review rating 3.0/5

Jeannie A. Solo - Confirmed reviews ALL

went earlier and dropped my luggage for storage. Reception was very polite and helpful. Came back again after dinner to check in. Receptionist insisted for my passport before even bother to check my bookings. I wanted to provide my app booking for her to pull it out while digging for my passport but she refuses and waited till I give her my passport. then whatever she said about the hotel facilities were purely murmuring to herself. i could not understand a single word. She is not Japanese, so no excuse of poor english. Furthermore, hotel room was provided with room slippers that seems to have been worned many many times.. I would expect such global hotels to be more hygienic? Shower curtains also stink... it smells like it is obviously never changed, but thoroughly cleaner. Hotel is near subway but not osaka station. quite along walk when you have luggage. However, it is just a few subway stations to Osaka castle.

Thank you for choosing to stay at ibis budget Osaka Umeda and for taking the time to share your feedback. Please accept our sincere apologies for the unpleasant experience you encountered with our front desk staff during check-in and for the issues with your room. We deeply regret any discomfort or inconvenience this caused. We take your comments very seriously. Based on your feedback, we have begun immediate corrective actions, including staff retraining and enhanced room inspections, to ensure that similar issues do not occur in the future. Once again, we apologize for the inconvenience. We appreciate your feedback and hope to have the opportunity to welcome you back and provide a much-improved stay. Sincerely, Reservations Department ibis budget Osaka Umeda

Customer review rating 4.5/5

Lin O. Solo - Confirmed reviews ALL

Good location 10 minutes walk from JR Osaka Station with convenience store nearby. Staff are friendly and willing to help. Low cost for a small but cozy room in Osaka. Cleanness is acceptable.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Osaka Umeda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Budget Osaka Umeda

Customer review rating 5.0/5

Nicolas A. Families - Confirmed reviews ALL

Nice hotel and location

We very much appreciate your comments regarding your stay at the ibis budget Osaka Umeda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rooms Manager

Other web-users rate our hotel

  • 976 reviews 9.2/10 Location
  • 912 reviews 5.9/10 Room
  • 732 reviews 8.7/10 Service
  • 23 reviews 8.1/10 WiFi
  • 547 reviews 3.6/10 Comfort
  • 418 reviews 7/10 Cleanliness
  • 253 reviews 8.7/10 Breakfast
  • 125 reviews 8.9/10 Food

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