Gem Forest Hotel Nairobi - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 410 reviews

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Limuru Road, 1250, 00621 Nairobi, Kenya

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Gem Forest Hotel Nairobi - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Inspired by the beauty of precious gems, Gem Forest Hotel Nairobi - MGallery Collection is a sensorial escape wrapped in natural beauty and thoughtful design. Set along the edge of Karura Forest, this 5-star escape blends artful interiors, wellness experiences, and quiet luxury. Unwind in the infinity pool, cocoon yourself in luxurious rooms, and savour culinary craftsmanship across 4 restaurants. At Troy, sweeping city views and vibrant energy set the stage for unforgettable evening.

Tucked in Nairobi's diplomatic district, minutes from Karura Forest and cultural landmarks, Gem Forest is your gateway to Kenya. Whether you're setting off on safari, soaking in the city's creative energy, or here on business - it all begins here. Explore Nairobi's cultural pulse at the Nairobi Gallery, Museum Hill, and the National Museum of Kenya - all just minutes away. Then retreat into serenity with a walk through Karura Forest, one of Africa's largest preserved forest.

Set just minutes from the Karura Forest, Gem Forest is your invitation to Nairobi's vibrant creative pulse and natural wonders. Explore nearby waterfalls, cultural sites or the Nairobi National Park.

Where forest calm meets city sparkle, Gem Forest is an oasis of soft light, golden afternoons, and crafted tastes. A sanctuary of inspired cuisine and serene comfort, where every stay unfolds like a story - a gentle escape in the heart of the city.

Abraham Thomas, Hotel Management

Discover Nairobi's urban sanctuary - Gem Forest, an oasis at the edge of Karura Forest where forest calm meets city sparkle. Savour global cuisines at our vibrant venues: Southern Riviera flavours at Enchanté Bistro, modern Indian at Kahani, and Mediterranean delights at Troy. Unwind by the pool at La Mer or indulge in a wellness journey at Shanta Spa. Every visit is a story unfolding - we look forward to welcoming you.

Hotel extras

Central Location in Nairobi, Kenya
Mesmerizing Views of the Karura Forest & Nairobi
Designer Rooms & Suites with Luxury Amenities
Signature Spa with Wellness Therapies
4 Restaurants & Bars, including a Rooftop Bar, pool bar and heated pool

Our accommodation(s)

Room

Superior Room, 1 King Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior Room, 2 Single Beds

2 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Superior Room, 1 King Bed, Karura Forest View

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Forest view

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Room

Deluxe Room, 1 King Bed, Pool side

2 pers. max
35 m² / 376 sq ft

Bedding 1 x Double bed(s)
Views: Pool side
Most of the accommodation: Balcony

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Room

Deluxe Room, 1 King Bed, Balcony

2 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Suite

Junior Suite, 1 King Bed, Karura Forest View

3 pers. max
70 m² / 753 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony or Dining room / area

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Suite

Gem Suite, 1 King Bed, Karura Forest View

2 pers. max
72 m² / 775 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony

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Suite

Emerald Forest Suite, 1 King Bed, Balcony, Karura Forest View

3 pers. max
190 m² / 2045 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony or Dining room / area or Additional living room / area or 2 bedrooms

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Hotel location

Gem Forest Hotel Nairobi - MGallery Collection

Limuru Road, 1250
00621 Nairobi
Kenya

GPS:-1.23515, 36.80542

+254 111 003900

Uhuru Highway

Highway exit

Access: 3 km / 1.86 mi 2 hrs 54 min walk / 40 min drive

National Museum of Kenya

Museums

Access: 4.4 km / 2.7 mi 55 min walk / 15 min drive

Museum Hill

Museums

Access: 5 km / 3.11 mi 1 hrs walk / 12 min drive

Fairview Estate Limited

Other attractions

Access: 8 km / 4.97 mi 1 hrs 36 min walk / 25 min drive

One off Contemporary Art Gallery

Art and Culture

Access: 8 km / 4.97 mi 1 hrs 36 min walk / 25 min drive

Nairobi Gallery

Art and Culture

Access: 9 km / 5.6 mi 1 hrs 50 min walk / 25 min drive

Karura Forest

Wood/forest

Access: 3.22 km / 2 mi 30 min walk / 10 min drive

Giraffe Center

National park

Access: 16.8 km / 10.4 mi 3 hrs 30 min walk / 40 min drive

Nairobi National Park

National park

Access: 21.5 km / 13.4 mi 4 hrs 30 min walk / 45 min drive

The Village Market

Shopping centre/mall

Access: 2.5 km / 1.55 mi 30 min walk / 10 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

KAHANI

Meaning 'story', Kahani is a modern Indian restaurant located on the ground floor. Our menu takes you on a unique culinary journey that reimagines traditional Indian flavours with innovative techniques and presentations.

ENCHANTE BISTRO

Casual Chic European Bistro, located on the 1st floor, is our all-day dining, featuring homemade, sharing style cuisines from South of France, Italian Riviera and Spain.

TROY

Mediterranean Mezze and Rooftop Bar, located on the 8th floor, is a mix of gems, music and signature cocktails. A view of Nairobi that is mesmerizing.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 162 m² / 1743 sq ft
Maximum seats capacity: 160
Maximum capacity for banquets: 112

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 410 reviews

Joel P. Business - 6/21/2026 Confirmed reviews ALL

Dear Joel, Thank you, for your kind feedback on Gem Forest Hotel Nairobi - MGallery Collection. We’re delighted to hear you enjoyed the spacious and comfortable room, as well as the warm and welcoming service from our team. It’s wonderful to know you had such a pleasant stay with us. We truly appreciate your feedback and look forward to welcoming you back again soon! Magically Yours, Alice Achieng Guest Experience Curator

Aisha L. Couples - 6/21/2026 Confirmed reviews ALL

Dear Aisha, Thank you, for your amazing feedback on Gem Forest Hotel Nairobi - MGallery Collection. We’re thrilled to hear that you loved every bit of your stay and appreciated the beauty of our new hotel. It’s also wonderful to know you enjoyed the breakfast. Your kind words truly motivate our team to keep delivering exceptional experiences. We look forward to welcoming you back for another memorable stay soon! Magically Yours, Alice Achieng Guest Experience Curator

Joyce W. Families - 6/20/2026 Confirmed reviews ALL

Dear Ms. W., Thank you for taking the time to share your excellent review following your recent family stay at Gem Forest Hotel Nairobi – MGallery Collection. We are delighted to know that your experience was awesome from the moment you arrived until your departure. Receiving perfect scores across all aspects of your stay is truly rewarding and reflects the commitment of our team to delivering exceptional hospitality at every touchpoint. Your kind feedback regarding our reception team, accommodation, cleanliness, breakfast offering, and overall service is greatly appreciated. It is particularly encouraging to know that you found great value in your stay and enjoyed the experience as an ALL – Accor Live Limitless member. Thank you for your recommendation of both our hotel and the ALL loyalty programme. We are honored to have earned your trust and look forward to welcoming you and your family back for another memorable stay in the near future. Warm regards, Robert Munialo, Front Office Manager Gem Forest Hotel Nairobi – MGallery Collection

Dhlamini Z. Business - 6/20/2026 Confirmed reviews ALL

I absolutely loved everything about the property, I really tried to find fault but there was nothing. Thank you so much for your generosity. Everyone was lovely, from Luke & Rebecca who took us around, to the receptionist who made our check-in seamless. I don't even know where to begin on the gents that were assisting in the restaurant. Big up to the chef for the lovely food and generous portions. I will for sure send more guests your way, everything just makes sense.... Lovely hotel!

Dear Ms. Dhlamini, Thank you for sharing such a wonderful review of your recent stay at Gem Forest Hotel Nairobi – MGallery Collection. We are truly delighted to learn that your experience exceeded expectations and that every aspect of your stay left such a positive impression. Your kind words about our property, facilities, food, and service mean a great deal to us. It is especially rewarding to hear your recognition of Luke and Rebecca, our reception team, the restaurant staff, and our talented culinary team. We will be sure to share your compliments with them, as feedback like yours serves as a great source of motivation and encouragement. Providing warm, personalized hospitality is at the heart of what we do, and knowing that you felt welcomed, cared for, and valued throughout your stay is the highest compliment we could receive. We are also deeply grateful for your willingness to recommend us and send future guests our way. Thank you once again for choosing Gem Forest Hotel Nairobi. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Robert Munialo, Front Office Manager Gem Forest Hotel Nairobi – MGallery Collection

Charles M. Business - 6/19/2026 Confirmed reviews ALL

Dear Charles, Thank you for taking the time to share your feedback following your recent stay at Gem Forest Hotel Nairobi – MGallery Collection. We are pleased to know that you enjoyed a comfortable stay and appreciated the great customer care provided by our team. Your positive ratings for our check-in experience, accommodation, cleanliness, WiFi, value for money, and overall service are greatly appreciated. A special thank you for recognizing Maina for his contribution to your satisfaction. We will be delighted to share your kind words with him and the rest of the team, as such recognition is always encouraging. We also appreciate your feedback regarding our sustainability efforts and your observation about the lighting throughout the property. Guest insights such as yours are valuable as we continuously review ways to balance guest comfort, safety, and environmental responsibility. Thank you once again for choosing Gem Forest Hotel Nairobi. We are honored by your recommendation and look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Robert Munialo, Front Office Manager Gem Forest Hotel Nairobi – MGallery Collection

Web-users rating

Other web-users rate our hotel

107 reviews 9.5/10 Location
239 reviews 9.1/10 Room
469 reviews 9.4/10 Service
5 reviews 9.3/10 WiFi
199 reviews 9.9/10 Vibe
114 reviews 9.5/10 Amenities
72 reviews 9/10 Cleanliness
63 reviews 9.7/10 Wellness Area

9 reviews 9.6/10 Location
38 reviews 8.7/10 Room
71 reviews 9.3/10 Service
24 reviews 9.9/10 Vibe
9 reviews 8.9/10 Cleanliness
9 reviews 8.8/10 Breakfast
8 reviews 9.8/10 Wellness Area
5 reviews 8.6/10 Value

6 reviews 9.6/10 Location
17 reviews 8.9/10 Room
28 reviews 9.4/10 Service
14 reviews 9.8/10 Vibe
8 reviews 7.5/10 Comfort
6 reviews 8.9/10 Cleanliness
5 reviews 8.9/10 Breakfast

9 reviews 9.4/10 Location
20 reviews 8.8/10 Room
30 reviews 9.4/10 Service
10 reviews 9.9/10 Vibe
10 reviews 9.5/10 Wellness Area
7 reviews 9.6/10 Amenities
6 reviews 8.7/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Gem Forest Hotel Nairobi - MGallery Collection provides high speed Wi-Fi, on-site parking, and a breakfast buffet for an additional fee. Our amenities include:

Family rooms, business desks, and wheelchair accessibility
Air conditioning, satellite TV, and a heated infinity pool
Shanta Spa and fitness center for an additional fee
Kahani, Enchanté Bistro, Troy, and La Mer restaurants and bars
Concierge and seven meeting rooms

What dining options are available?

Gem Forest Hotel Nairobi - MGallery Collection offers dining at Kahani (Indian), Enchanté Bistro (European), Troy (Mediterranean rooftop), and La Mer (pool bar). Opening hours:

Kahani: 05:00 PM-11:00 PM (weekdays), 12:00 PM-11:00 PM (weekends)
Enchanté Bistro: 06:30 AM-10:00 PM (weekdays), 07:00 AM-10:00 PM (weekends)
Troy: 04:00 PM-12:00 AM (weekdays), 12:00 PM-12:00 AM (weekends)

We provide a breakfast buffet for an additional fee, room service, and children's, halal, gluten-free, and vegetarian menus.

What are the check-in and check-out times?

At Gem Forest Hotel Nairobi - MGallery Collection, check-in is from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Gem Forest Hotel Nairobi - MGallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.