Gem Forest Hotel Nairobi - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 448 reviews

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Limuru Road, 1250, 00621 Nairobi, Kenya

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Gem Forest Hotel Nairobi - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Inspired by the beauty of precious gems, Gem Forest Hotel Nairobi - MGallery Collection is a sensorial escape wrapped in natural beauty and thoughtful design. Set along the edge of Karura Forest, this 5-star escape blends artful interiors, wellness experiences, and quiet luxury. Unwind in the infinity pool, cocoon yourself in luxurious rooms, and savour culinary craftsmanship across 4 restaurants. At Troy, sweeping city views and vibrant energy set the stage for unforgettable evening.

Tucked in Nairobi's diplomatic district, minutes from Karura Forest and cultural landmarks, Gem Forest is your gateway to Kenya. Whether you're setting off on safari, soaking in the city's creative energy, or here on business - it all begins here. Explore Nairobi's cultural pulse at the Nairobi Gallery, Museum Hill, and the National Museum of Kenya - all just minutes away. Then retreat into serenity with a walk through Karura Forest, one of Africa's largest preserved forest.

Set just minutes from the Karura Forest, Gem Forest is your invitation to Nairobi's vibrant creative pulse and natural wonders. Explore nearby waterfalls, cultural sites or the Nairobi National Park.

Where forest calm meets city sparkle, Gem Forest is an oasis of soft light, golden afternoons, and crafted tastes. A sanctuary of inspired cuisine and serene comfort, where every stay unfolds like a story - a gentle escape in the heart of the city.

Abraham Thomas, Hotel Management

Discover Nairobi's urban sanctuary - Gem Forest, an oasis at the edge of Karura Forest where forest calm meets city sparkle. Savour global cuisines at our vibrant venues: Southern Riviera flavours at Enchanté Bistro, modern Indian at Kahani, and Mediterranean delights at Troy. Unwind by the pool at La Mer or indulge in a wellness journey at Shanta Spa. Every visit is a story unfolding - we look forward to welcoming you.

Hotel extras

Central Location in Nairobi, Kenya
Mesmerizing Views of the Karura Forest & Nairobi
Designer Rooms & Suites with Luxury Amenities
Signature Spa with Wellness Therapies
4 Restaurants & Bars, including a Rooftop Bar, pool bar and heated pool

Our accommodation(s)

Room

Superior Room, 1 King Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior Room, 2 Single Beds

2 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Superior Room, 1 King Bed, Karura Forest View

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Forest view

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Room

Deluxe Room, 1 King Bed, Pool side

2 pers. max
35 m² / 376 sq ft

Bedding 1 x Double bed(s)
Views: Pool side
Most of the accommodation: Balcony

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Room

Deluxe Room, 1 King Bed, Balcony

2 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Suite

Junior Suite, 1 King Bed, Karura Forest View

3 pers. max
70 m² / 753 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony or Dining room / area

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Suite

Gem Suite, 1 King Bed, Karura Forest View

2 pers. max
72 m² / 775 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony

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Suite

Emerald Forest Suite, 1 King Bed, Balcony, Karura Forest View

3 pers. max
190 m² / 2045 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony or Dining room / area or Additional living room / area or 2 bedrooms

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Hotel location

Gem Forest Hotel Nairobi - MGallery Collection

Limuru Road, 1250
00621 Nairobi
Kenya

GPS:-1.23515, 36.80542

+254 111 003900

Uhuru Highway

Highway exit

Access: 3 km / 1.86 mi 2 hrs 54 min walk / 40 min drive

National Museum of Kenya

Museums

Access: 4.4 km / 2.7 mi 55 min walk / 15 min drive

Museum Hill

Museums

Access: 5 km / 3.11 mi 1 hrs walk / 12 min drive

Fairview Estate Limited

Other attractions

Access: 8 km / 4.97 mi 1 hrs 36 min walk / 25 min drive

One off Contemporary Art Gallery

Art and Culture

Access: 8 km / 4.97 mi 1 hrs 36 min walk / 25 min drive

Nairobi Gallery

Art and Culture

Access: 9 km / 5.6 mi 1 hrs 50 min walk / 25 min drive

Karura Forest

Wood/forest

Access: 3.22 km / 2 mi 30 min walk / 10 min drive

Giraffe Center

National park

Access: 16.8 km / 10.4 mi 3 hrs 30 min walk / 40 min drive

Nairobi National Park

National park

Access: 21.5 km / 13.4 mi 4 hrs 30 min walk / 45 min drive

The Village Market

Shopping centre/mall

Access: 2.5 km / 1.55 mi 30 min walk / 10 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

KAHANI

Meaning 'story', Kahani is a modern Indian restaurant located on the ground floor. Our menu takes you on a unique culinary journey that reimagines traditional Indian flavours with innovative techniques and presentations.

ENCHANTE BISTRO

Casual Chic European Bistro, located on the 1st floor, is our all-day dining, featuring homemade, sharing style cuisines from South of France, Italian Riviera and Spain.

TROY

Troy Mediterranean brings the warmth of the Mediterranean to Nairobi. Contemporary mezze, handcrafted cocktails and live music pair with sweeping city views, creating a rooftop setting where every sunset becomes a memorable occasion.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 162 m² / 1743 sq ft
Maximum seats capacity: 160
Maximum capacity for banquets: 112

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 448 reviews

Amrita N. Families - 8/2/2026 Confirmed reviews ALL

My and my toddler came for one night in our last night in Nairobi to be closer to karura forest and we had an amazing time! The food at the restaurants were amazing - we got room service for dinner, breakfast on the first floor and lunch also at a restaurant in the hotel and it was all fabulous. The steak for dinner was so good I had it again for lunch! The room was phenomenal. I’m also pregnant and used the spa and got a prenatal massage done at the spa after karura forest - and the lady from Bali was phenomenal and it’s so probably the best massage I’ve ever had. Other then the service at breakfast being a bit shitty because I ordered a omelette and they decided we were as important as the people in business suits so their served them first (even though we ordered first) and I waited 30 mins for an omelette and I was very annoyed and irritated by that. Especially because my toddler wasn’t having it.

Dear Amrita, Thank you for taking the time to share such a detailed review of your stay at Gem Forest Hotel Nairobi – MGallery Collection. We are delighted to hear that you and your toddler had an amazing experience with us. It is wonderful to know that you enjoyed our ambience, dining experiences, room comfort, and the convenience of our location near Karura Forest. We are especially pleased that you enjoyed the steak so much that you chose to have it again during your stay — your kind words will be shared with our culinary team. We are also grateful for your lovely feedback regarding Shanta Spa. It is wonderful to hear that your prenatal massage was a highlight of your visit, and we will certainly share your appreciation with our spa therapist. Providing thoughtful and personalized wellness experiences for our guests is something we value greatly. At the same time, we sincerely appreciate your honest feedback regarding your breakfast experience. We understand how important timely service is, especially when travelling with a young child, and we regret that the delay in receiving your omelette caused frustration and inconvenience. Please be assured that your comments have been shared with our Food & Beverage team as we continue to improve our service delivery and ensure that every guest receives attentive and prompt care, regardless of the circumstances. Thank you once again for your generous recommendation and for highlighting both the memorable aspects of your stay and the areas where we can do better. We truly appreciate your feedback and hope to have the pleasure of welcoming you, your toddler, and your family back for an even more seamless experience in the future. Warm regards, Robert Munialo Front Office Manager Gem Forest Hotel Nairobi – MGallery Collection

Mateo C. M. Business - 8/2/2026 Confirmed reviews ALL

Dear Mateo, Thank you for taking the time to share your feedback following your stay at Gem Forest Hotel Nairobi – MGallery Collection. We are pleased to hear that you found our hotel amazing and that you appreciated the cleanliness, breakfast, and the service provided by our team. Your positive comments regarding our colleagues are truly appreciated and will be shared with them. At the same time, we sincerely apologize for the inconvenience you experienced with the air conditioning in your room. We fully understand how important a comfortable and restful environment is, especially during a short business stay when quality rest is essential. We regret that the AC malfunction affected your comfort throughout the night and that the solution provided did not fully meet your expectations. Please be assured that your feedback has been shared with our Engineering and Rooms teams, and the air conditioning system in room 811 is being reviewed to ensure the issue is addressed. We are committed to maintaining the highest standards of comfort and reliability for our guests. We appreciate your loyalty as an ALL – Accor member and thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the seamless and comfortable experience you deserve. Warm regards, Robert Munialo Front Office Manager Gem Forest Hotel Nairobi – MGallery Collection

Paul H. Couples - 7/30/2026 Confirmed reviews ALL

Dear Paul, Thank you for taking the time to share your wonderful feedback following your stay at Gem Forest Hotel Nairobi – MGallery Collection. We are delighted to hear that you enjoyed your experience with us and that you found our hotel, rooms, and facilities to be modern, elegant, and comfortable. Your kind words describing your stay as “Very Posh” are truly appreciated, and we are pleased that our design, attention to detail, and service standards contributed to a memorable visit. It is wonderful to know that you enjoyed your accommodation, cleanliness, dining experiences, and the warm service provided by our team. We also appreciate your feedback regarding breakfast selection, in-room dining, and ALL member recognition. Your comments are valuable as we continue to enhance every aspect of our guest experience. Thank you for your loyalty as an ALL member and for recommending us with a perfect likelihood score. We look forward to welcoming you and your partner back to Gem Forest Hotel Nairobi for another exceptional stay. Warm regards, Robert Munialo Front Office Manager Gem Forest Hotel Nairobi – MGallery Collection

Padmaben .. Families - 7/30/2026 Confirmed reviews ALL

Dear Padmaben, Thank you for sharing your exceptional feedback following your family stay at Gem Forest Hotel Nairobi – MGallery Collection. We are truly delighted to receive your perfect 100/100 rating and to know that you enjoyed our spacious rooms, exceptional service, and our beautiful location overlooking the forest. It is wonderful to hear that your stay was precious and memorable, and that our team contributed to making your experience so special. Your kind words about our colleagues are greatly appreciated. We are proud of our team’s dedication to delivering heartfelt hospitality, and we will share your encouragement with them as a reminder of the important role they play in creating meaningful guest experiences. We also appreciate your positive feedback on our sustainability initiatives, dining experiences, and overall facilities. Your support and recommendation mean a great deal to us, and we are grateful that you chose Gem Forest Hotel Nairobi for your family visit. We look forward to welcoming you and your family back for another exceptional stay in the future. Warm regards, Robert Munialo Front Office Manager Gem Forest Hotel Nairobi – MGallery Collection

Bidyut B. S. Families - 7/30/2026 Confirmed reviews ALL

Dear Mr. S., Thank you for taking the time to share such a wonderful review following your family's stay at Gem Forest Hotel Nairobi – MGallery Collection. We are truly delighted to know that you had such an enjoyable experience and that our blend of African hospitality and Indian warmth made your stay memorable. Your kind words about our management and team are sincerely appreciated. It is especially rewarding to know that Thomas Abraham, Ankur, Chef Sampath, and the entire team contributed to making your visit exceptional. We will be delighted to share your compliments with them, as recognition like yours is a great source of motivation. We are also pleased that you enjoyed your dining experiences at Kahani and that our team was able to accommodate your dietary preferences. Providing thoughtful, personalized service is something we take great pride in. Thank you once again for your perfect rating and for recommending us to your family and friends. It was a pleasure to host you, and we look forward to welcoming you and your family back to Gem Forest Hotel Nairobi for another memorable stay. Warm regards, Mr. Abraham Thomas, General Manager Gem Forest Hotel Nairobi- MGallery Collection,

Web-users rating

Other web-users rate our hotel

115 reviews 9.6/10 Location
256 reviews 9.1/10 Room
524 reviews 9.4/10 Service
5 reviews 9.3/10 WiFi
217 reviews 9.9/10 Vibe
120 reviews 9.5/10 Amenities
82 reviews 9.8/10 Wellness Area
81 reviews 9.1/10 Cleanliness

10 reviews 9.7/10 Location
44 reviews 8.7/10 Room
83 reviews 9.5/10 Service
28 reviews 9.9/10 Vibe
17 reviews 9.6/10 Amenities
12 reviews 9.1/10 Cleanliness
10 reviews 9.1/10 Breakfast
9 reviews 9.9/10 Wellness Area

6 reviews 9.7/10 Location
17 reviews 8.8/10 Room
29 reviews 9.4/10 Service
16 reviews 9.8/10 Vibe
6 reviews 9.2/10 Breakfast
6 reviews 9.1/10 Cleanliness

10 reviews 9.6/10 Location
21 reviews 8.8/10 Room
30 reviews 9.4/10 Service
10 reviews 9.9/10 Vibe
10 reviews 9.6/10 Wellness Area
7 reviews 9.6/10 Amenities
6 reviews 8.8/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Gem Forest Hotel Nairobi - MGallery Collection provides high speed Wi-Fi, on-site parking, and a breakfast buffet for an additional fee. Our amenities include:

Family rooms, business desks, and wheelchair accessibility
Air conditioning, satellite TV, and a heated infinity pool
Shanta Spa and fitness center for an additional fee
Kahani, Enchanté Bistro, Troy, and La Mer restaurants and bars
Concierge and seven meeting rooms

What dining options are available?

Gem Forest Hotel Nairobi - MGallery Collection offers dining at Kahani (Indian), Enchanté Bistro (European), Troy (Mediterranean rooftop), and La Mer (pool bar). Opening hours:

Kahani: 05:00 PM-11:00 PM (weekdays), 12:00 PM-11:00 PM (weekends)
Enchanté Bistro: 06:30 AM-10:00 PM (weekdays), 07:00 AM-10:00 PM (weekends)
Troy: 04:00 PM-12:00 AM (weekdays), 12:00 PM-12:00 AM (weekends)

We provide a breakfast buffet for an additional fee, room service, and children's, halal, gluten-free, and vegetarian menus.

What are the check-in and check-out times?

At Gem Forest Hotel Nairobi - MGallery Collection, check-in is from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Gem Forest Hotel Nairobi - MGallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.