Novotel Johor Bahru City Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 383 reviews

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Description

Hotel extras

  • A quick and effortless getaway from Singapore, only 30 minutes drive.

  • Located in the heart of Johor Bahru, close to key shopping malls and culinary destinations.

  • 6 flexible meeting rooms and 2 spacious ballrooms. All pillarless with AV and LED screens.

  • Ideal base for a fun family weekend as it is just a 20-minute drive from Legoland Malaysia.

  • Start your day or unwind at our elegant and cozy Executive Lounge.

Our accommodation(s)

Hotel location

Novotel Johor Bahru City Centre

Novotel Johor Bahru City Centre., Jalan Pelanduk, Taman Abad
80250 JOHOR BAHRU
Malaysia

GPS:1.48659, 103.76123

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Food Exchange

Explore local and international dishes in our all-day restaurant that blends contemporary ambience with warm decor. An open kitchen setup lets you enjoy the culinary action, while ample windows showcase surrounding city views from the 11th floor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  383 reviews

Customer review rating 3.5/5

Muhammad S. B. A. Business - Confirmed reviews ALL

Overall they do have some problem but improving

Customer review rating 3.5/5

Anne S. Couples - Confirmed reviews ALL

The hotel is brand new, yet the atmosphere feels underwhelming for this category. The lobby is quite small, which takes away from the arrival experience. My room was decent, though the heavy toilet door was a minor daily struggle. More importantly, I felt the guest treatment was unequal. Despite requesting a special touch for my husband’s birthday, we weren't offered the welcome drinks or snacks often seen on social media, receiving only towel art instead. For a 4-star stay, I expected more consistent hospitality.

Customer review rating 4.5/5

Sharon L. Couples - Confirmed reviews ALL

Location - excellent Staff - excellent Room - excellent Service - excellent

Customer review rating 2.0/5

Cindy H. Families - Confirmed reviews ALL

I was looking forward to the stay at Novotel JB. I had a 3 days 2 nights stay from 30 Apr - 2 May in room 2813. 1. The shower facilities was great until I realised there was a mix up in the hot and cold water supply from the tap in shower area. When switch the tape to hot, cold water runs out. 2. On 1st May evening, there was an electrical blackout. There was a good 20 mins without electricity in the room, nobody came to inform us what was going on. We tried to go to the lobby but elevators were not working. 3. We had breakfast buffet in the hotel. With the price I am paying, I would expect a little more variety. I do appreciate the novelty idea charcoal toasting of bread but need to work on better ventilation. Overall, this stay falls short of my expectations of Novotel. Hope with my little comments, Novotel will pick up and be better.

Customer review rating 4.5/5

Nur S. Friends - Confirmed reviews ALL

Although the room is small but it is comfortable and is fully equipped. Love that it's very close to KSL and the view is nice. Staff is super friendly and will definitely come back!

Other web-users rate our hotel

  • 185 reviews 9.1/10 Location
  • 307 reviews 7.1/10 Room
  • 238 reviews 8/10 Service
  • 7 reviews 0/10 WiFi
  • 183 reviews 7.5/10 Cleanliness
  • 161 reviews 9.2/10 Vibe
  • 137 reviews 5.8/10 Comfort
  • 105 reviews 4.4/10 Amenities

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