ibis Styles Johor Iskandar Puteri 3 stars

Dear Liau G. L., Thank you for taking the time to share your wonderful feedback following your recent stay at ibis Styles Johor Iskandar Puteri. We are delighted to know that you had a comfortable stay and that you found our rooms clean and our team accommodating. Your kind words are truly appreciated and will be shared with our team, as they serve as great motivation to continue delivering excellent service. We also appreciate your feedback regarding our breakfast selection. Your comments are valuable to us, and we will share them with our culinary team as we continuously look for ways to enhance the dining experience for our guests. Thank you for your loyalty as an ALL Accor Platinum member and for recommending both our hotel and the ALL loyalty programme. It was our pleasure to have you and your family with us. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Jane Soh Front Office Manager

Dear Ms. Fazlina K., Thank you for taking the time to share your wonderful feedback and for awarding us a perfect rating following your recent stay at ibis Styles Johor Iskandar Puteri. We are delighted to know that you and your family had a comfortable stay and that you found your room clean and comfortable. It is especially rewarding to hear your kind compliments about our reception team for being understanding and helpful, as well as our friendly security guard. We will be sure to share your thoughtful comments with them, as they will be encouraged to know they made your stay more enjoyable. We are also pleased that you found the booking process easy to understand and that you had a smooth experience from check-in through departure. As a valued ALL – Accor Live Limitless Classic member, we truly appreciate your continued support and your recommendation. Thank you once again for choosing to stay with us. We look forward to welcoming you and your family back to ibis Styles Johor Iskandar Puteri for another comfortable and memorable stay. Warm regards, Jane Soh Front Office Manager

Dear Mr. Raven M., Thank you for taking the time to share your feedback following your recent stay at ibis Styles Johor Iskandar Puteri. We are pleased to know that you enjoyed our hotel environment and found your accommodation to be comfortable and clean. We also appreciate your constructive comments regarding our location and breakfast selection. We understand that the surrounding area may not offer as many dining options as some guests would prefer, and we regret that this affected your overall experience. Your feedback on the breakfast variety has also been shared with our culinary team as we continuously review our offerings to better meet our guests' expectations. As a valued ALL – Accor Live Limitless Classic member, we sincerely appreciate your support and thank you for highlighting areas where we can improve. Your feedback is invaluable in helping us enhance the overall guest experience. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay in the future. Warm regards, Jane Soh Front Office Manager

Dear Kah C. C. C., Thank you for taking the time to share your excellent feedback and for rating your stay so highly. We are very pleased to hear that you enjoyed a comfortable stay and that our front desk team delivered excellent service during your check-in. It is also wonderful to know that you had a positive experience with our facilities and services throughout your visit. We truly appreciate your loyalty as an ALL-Accor Platinum member, and your recommendation means a great deal to us. We look forward to welcoming you and your family again for another pleasant stay. Kind regards, Jane Soh Front Office Manager

Dear Jaapar R., Thank you for taking the time to share your detailed feedback and for your continued loyalty to ibis Styles Johor Iskandar Puteri. We are sorry to hear that your recent stay did not fully meet your expectations, particularly regarding the air-conditioning, housekeeping service, and breakfast experience. Please accept our sincere apologies for the inconvenience caused. Your comments have been shared with the relevant departments for immediate review and improvement, especially in relation to room maintenance checks, housekeeping standards, and breakfast service efficiency during peak hours. At the same time, we are pleased to know that you appreciated the support from our front desk, kitchen team, and security staff. Your kind recognition will be shared with them as encouragement. We truly value your feedback as a returning guest, and we hope to have the opportunity to provide you with a more consistent and improved experience on your next visit. Kind regards, Jane Soh Front Office Manager