ibis Styles Johor Iskandar Puteri 3 stars

Customer review rating (ALL Rating) 4.3/5 1,083 reviews

Best price
guarantee
ibis Styles Johor Iskandar Puteri - Image 1
ibis Styles Johor Iskandar Puteri - Image 2
ibis Styles Johor Iskandar Puteri - Image 3
ibis Styles Johor Iskandar Puteri - Image 4
1 Nusa Sentrum Complex, Jalan SiLC 2:9 SiLC, Kawasan Perindustrian SiLC, 79200 JOHOR BAHRU, Malaysia

Description

Hotel extras

  • 1 all day dining restaurant, 1 Lobby Café & Deli Bar with 4 Meeting Rooms.

  • 10 minutes to LEGOLAND

  • Easy access to North south Highway & Singapore Second link

  • Covered Parking

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Styles Johor Iskandar Puteri

1 Nusa Sentrum Complex, Jalan SiLC 2:9 SiLC, Kawasan Perindustrian SiLC
79200 JOHOR BAHRU
Malaysia

GPS:1.472139, 103.591225

Telephone
Fax +60 7-533 0532

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

strEATs

A chic restaurant offering a wide spread of Asian and Western cuisine. An All-you-can-eat breakfast buffet combining all the elements of a traditional local and continental breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,083 reviews

Customer review rating 2.0/5

Kai L. T. Families - Confirmed reviews ALL

The room was dusty and caused my nose to sneeze. There were red stains on the bed sheet.

Dear Mr. T. Kai L., Thank you for taking the time to share your feedback with us. We sincerely regret to learn about your recent experience and that we did not meet your expectations. Please accept our apologies regarding the cleanliness of your room, particularly the dust and the condition of the bedsheets. This is certainly not reflective of the standards we strive to maintain, and we take your comments very seriously. Rest assured, we have shared your feedback with our housekeeping team to address these concerns immediately and reinforce our cleaning procedures. We are also sorry to hear that the breakfast selection did not fully meet your expectations. Your feedback is valuable and will be reviewed with our culinary team as we continuously work to improve our offerings. Your comfort and satisfaction are very important to us, and we truly regret that your stay was impacted. We hope you will give us another opportunity to provide you with a much better experience in the future. Thank you once again for your feedback. Warm regards, Said Harris Front Office Manager

Customer review rating 4.0/5

Wan Y. G. Families - Confirmed reviews ALL

The hotel is located inside industrial area which must use grab to G. to city. The bedroom is clean and nice, even though the bedroom size is small. But overall is good. Thank you.

Dear Ms. Wan Y. G., Thank you for taking the time to share your feedback and for your positive rating. We are pleased to know that you found our room and bed clean, and that you had an overall good stay with us. Your kind comments are greatly appreciated and will be shared with our housekeeping team. At the same time, we understand your concerns regarding our location and room size. As the hotel is situated within an industrial area, transportation may be required to access the city, and we appreciate your understanding on this matter. We also take note of your feedback regarding the room size and will continue to look for ways to enhance guest comfort. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for an even better experience in the future. Warm regards, Said Harris Front Office Manager

Customer review rating 4.5/5

Laurie B. Families - Confirmed reviews ALL

Great little touches for families and the family room with bunk beds was perfect. The play book in reception was brilliant and all the staff were great!

Dear Ms. Laurie B., Thank you for taking the time to share your detailed feedback and for rating your stay with us at ibis Styles Iskandar Puteri. We are delighted to hear that you and your family enjoyed your stay, especially our family room with bunk beds, the Play Book area, and the warm service from our team. It is always wonderful to know that our family-friendly facilities helped make your visit near Legoland Malaysia a memorable one. At the same time, we sincerely apologize for the shortcomings you experienced. Your comments regarding the air-conditioning temperature, breakfast area cleanliness and maintenance, as well as the food quality and coffee machine condition are taken very seriously. This is certainly not the standard we strive to maintain. Please rest assured that we have shared your feedback with our housekeeping and culinary teams for immediate improvement and corrective actions. We truly appreciate your constructive comments, as they help us enhance our services and guest experience. It is encouraging to know that despite these issues, you still had an overall enjoyable stay. We hope to have the opportunity to welcome you and your family back again for an even better experience. Warm regards, Said Harris Front Office Manager

Customer review rating 0.5/5

Yasuhiro G. Business - Confirmed reviews ALL

Lock broken and take 90 minute to fix. Delaying our schedule.

Dear Mr. Yasuhiro G., Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the broken lock and the delay in resolving the issue. We understand how frustrating it must have been to have your schedule disrupted, and we regret that the repair took longer than expected. This is certainly not the level of service we aim to provide, and your comments have been shared with our maintenance team to ensure improvements are made in both response time and efficiency. Your experience is important to us, and we are taking steps to prevent similar situations from happening in the future. We truly appreciate your patience and understanding. We hope to have the opportunity to welcome you back for a much smoother and more enjoyable stay. Warm regards, Said Harris Front Office Manager

Customer review rating 4.0/5

Satwant S. Business - Confirmed reviews ALL

Generally the experience was good but I was very disappointed that you do not provide slippers in the room and I had to virtually beg for a pair of slippers. I had called the front desk 3 times. It took more than half an hour to fulfill my request. I had gotten fedup and went down to collect the slippers. Wehn I came up two guys from your housekeeping team were waiting at my door. Thsi is very unbecoming of teh Accor Brand.

Dear Mr. Satwant S., Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Johor Iskandar Puteri. We sincerely apologize for the inconvenience you experienced in requesting slippers and for the delay in fulfilling your request. We understand how frustrating this must have been and regret that it affected your overall impression of your stay. Please rest assured that we take your comments very seriously, and we will review this incident with our front office and housekeeping teams to ensure that such situations are handled more efficiently and professionally in the future. We truly value your feedback, as it helps us improve our service standards and uphold the reputation of the Accor brand. We hope to have the opportunity to welcome you back to ibis Styles Johor Iskandar Puteri and provide you with a seamless and enjoyable stay next time. Warm regards, Said Harris Front Office Manager

Other web-users rate our hotel

  • 520 reviews 5.7/10 Location
  • 925 reviews 8.2/10 Room
  • 1,032 reviews 8.9/10 Service
  • 26 reviews 8.9/10 WiFi
  • 577 reviews 8.8/10 Cleanliness
  • 412 reviews 7.8/10 Comfort
  • 357 reviews 6.9/10 Breakfast
  • 204 reviews 9.1/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Johor Bahru