ibis Styles Johor Iskandar Puteri 3 stars

Customer review rating (ALL Rating) 4.3/5 1,095 reviews

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1 Nusa Sentrum Complex, Jalan SiLC 2:9 SiLC, Kawasan Perindustrian SiLC, 79200 JOHOR BAHRU, Malaysia

Description

Hotel extras

  • 1 all day dining restaurant, 1 Lobby Café & Deli Bar with 4 Meeting Rooms.

  • 10 minutes to LEGOLAND

  • Easy access to North south Highway & Singapore Second link

  • Covered Parking

Our accommodation(s)

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Hotel location

ibis Styles Johor Iskandar Puteri

1 Nusa Sentrum Complex, Jalan SiLC 2:9 SiLC, Kawasan Perindustrian SiLC
79200 JOHOR BAHRU
Malaysia

GPS:1.472139, 103.591225

Telephone
Fax +60 7-533 0532

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

strEATs

A chic restaurant offering a wide spread of Asian and Western cuisine. An All-you-can-eat breakfast buffet combining all the elements of a traditional local and continental breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,095 reviews

Customer review rating 3.0/5

Zawani B. H. Business - Confirmed reviews ALL

I arrived at the hotel at 4.30am and requested a last‑minute room change. The room I was given was on a floor where the corridor lights were not working, and the room phone was also not functioning, so I couldn’t reach room service when I needed assistance. The room was also missing basic amenities such as dustbin plastic, slippers, and laundry bags, which was disappointing considering the room rate I paid. On top of that, the toilet and room layout felt too open, which affected the airflow and overall comfort. I went back to the reception, and the new shift receptionist who had just started work handled the situation immediately and provided me with a better room. I appreciate the prompt help from the morning staff, but I hope the hotel can improve service consistency and room readiness, especially during late‑night or early‑morning check‑ins.

Dear Ms. Zawani B. H., Thank you for taking the time to share your detailed feedback following your recent stay at ibis Styles Johor Iskandar Puteri. First and foremost, please accept our sincere apologies for the inconvenience you experienced upon your arrival, particularly regarding the corridor lighting, the non-functioning room phone, and the missing in-room amenities such as the dustbin liner, slippers, and laundry bag. We understand how frustrating this must have been, especially after arriving very early in the morning. Your comments regarding the room layout and comfort are also noted and appreciated, as they help us better understand our guests’ perspectives and areas where we can improve. At the same time, we are pleased to hear that our morning receptionist was able to assist you promptly and arrange a better room for you. Your kind recognition of our team member’s effort is truly appreciated, and we will be sure to share your feedback with the team. Please rest assured that we will review your comments with our housekeeping, maintenance, and front office teams to ensure better room readiness and service consistency, particularly for late-night and early-morning arrivals. Thank you once again for your valuable feedback. We truly appreciate it and hope to have the opportunity to welcome you back for a much smoother and more comfortable stay in the future. Warm regards, Said Harris Front Office Manager

Customer review rating 4.0/5

Syafiq Z. Families - Confirmed reviews ALL

Great and comfort. But environment full of foreigner.

Dear Mr. Syafiq Z., Thank you for sharing your feedback with us. We’re truly pleased to know that you found your stay at ibis Styles Johor Iskandar Puteri great and comfortable. Providing a relaxing and enjoyable experience for our guests is always our priority. Regarding your observation about the environment being full of foreigners, our hotel is located in Iskandar Puteri, a rapidly growing international hub. The area is home to business parks, international universities, and popular attractions such as Legoland Malaysia Resort, which naturally attracts visitors from many different countries. We’re proud to welcome guests from around the world, creating a vibrant and diverse atmosphere. We truly value your feedback and hope to have the opportunity to welcome you back again soon for another comfortable stay. Warm regards, Said Harris Front Office Manager

Customer review rating 2.0/5

Abdullah S. B. I. Families - Confirmed reviews ALL

staff was not really helpful, egg station at breakfast waiting time cluld be improve. No concierge staff.

Dear Mr. Abdullah S. B. I., Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to learn that our service did not meet your expectations. Providing friendly, helpful, and attentive service is one of our top priorities, and we regret that we fell short during your visit. Please be assured that your comments have been shared with the relevant team members for immediate review and improvement. We also appreciate your feedback regarding the waiting time at the egg station during breakfast. We understand how important a smooth and enjoyable breakfast experience is, and we will certainly look into ways to improve efficiency and reduce waiting time, especially during peak hours. As for the concierge services, we apologize for the inconvenience. We have the securities at the main lobby to assist our guests with the luggage as we do not have any concierge personnel to assist. As they have their usual patrolling timing, the main lobby will be manned by us. We at the front desk are ready to assist with guests' luggage at point of time. Your feedback is valuable in helping us enhance our guest experience, and we sincerely hope to have the opportunity to welcome you back and provide you with the high level of service we are known for. Warm regards, Said Harris Front Office Manager

Customer review rating 3.5/5

Riyadh Z. L. Families - Confirmed reviews ALL

Good.

Dear Mr. Riyadh Z. L., Thank you for sharing your feedback and for choosing to stay with us. We are delighted to know that you had a comfortable stay. At the same time, we appreciate your comments regarding the bathroom privacy. Our rooms are designed with a modern French bathroom concept, which features a stylish and space-efficient layout that is characteristic of ibis Styles hotels. While this open design creates a contemporary and vibrant atmosphere, we understand that it may not suit every guest’s preference. Your feedback is important to us, and we truly value your insights as we continuously look for ways to enhance our guest experience. Should you stay with us again, please feel free to reach out to our team prior to arrival, and we will do our best to recommend a room setup that best suits your needs. We look forward to welcoming you back for another comfortable stay. Warm regards, Said Harris Front Office Manager

Customer review rating 5.0/5

Kohila A. L. Business - Confirmed reviews ALL

Overall great service especially at front desk. Very hospitable staff from doorstep to dining. Clean rooms

Dear Ms. Kohila, Warm greetings from ibis Styles Johor Iskandar Puteri. Thank you very much for sharing your wonderful review. We are truly delighted to hear that you had a great experience with us, especially with our front desk team and the hospitality extended to you from the moment you arrived until your dining experience. Your kind words about our clean rooms and welcoming service mean a lot to our entire team. At ibis Styles Johor Iskandar Puteri, we strive to create a comfortable and pleasant stay for every guest, and it is always rewarding to know that our efforts have made a positive impression. I will be sure to share your compliments with our colleagues, and they will be thrilled to know their service made your stay memorable. We sincerely look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Said Harris Front Office Manager

Other web-users rate our hotel

  • 531 reviews 5.6/10 Location
  • 939 reviews 8.2/10 Room
  • 1,041 reviews 8.9/10 Service
  • 28 reviews 8.6/10 WiFi
  • 592 reviews 8.8/10 Cleanliness
  • 415 reviews 7.7/10 Comfort
  • 364 reviews 6.9/10 Breakfast
  • 202 reviews 9.1/10 Vibe

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