Aparthotel Adagio Amsterdam City South 4 stars

Customer review rating (ALL Rating) 4.5/5 788 reviews

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Description

Hotel extras

  • Designed for both Short and Extended stays

  • Parking, Laundry Room & Fitness Room available

  • Located 10 minutes from Zuidas Business District, WTC, and Rai Convention Centre

  • Three modern meeting rooms with natural daylight and 4.5m ceiling height

  • Spacious and modern apartments with full kitchen

Our accommodation(s)

Book this hotel
Room 1

Studio

Studio

This modern studio is a perfect city escape, featuring a comfortable living area, a fully equipped kitchen, and a sleek bathroom with a walk-in rain shower. The space includes a smart TV, telephone, and WiFi.

  • Views:

    City View or Park view

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Full kitchen
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 32 m² / 344 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View or Park view

Apartment

1 bedroom appartment

This modern one bedroom apartment features a bathroom with a walk-in rain shower and toilet, and a cozy living area equipped with a smart TV, personal telephone, and WiFi. For reservations of three guests, an additional bed will be provided.

  • Views:

    City View or Park view

Max. number of persons
3
Area
From 42 m² / 452 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Full kitchen
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop

Apartment

2 bedroom appartment

The Two-Bedroom Apartment is ideal for families or groups, offering spacious accommodations and a fully equipped kitchen. Its elegant design provides a comfortable and refined setting for a relaxing stay in Amsterdam.

  • Views:

    City View or Park view

Max. number of persons
4
Area
From 62 m² / 667 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Full kitchen
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop

Apartment

Superior 2 bedroom apartment with terrace

This modern apartment features a private terrace, two bedrooms with high-quality box spring double beds, a bathroom with a walk-in rain shower, bathtub, double sinks, and a separate toilet. The living room includes a smart TV and WiFi.

  • Views:

    City View

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 123 m² / 1323 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Full kitchen
  • Ice Machine
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Espresso machine
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 43'/109 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Aparthotel Adagio Amsterdam City South

Professor J.H. Bavincklaan 5
1183 AT AMSTELVEEN
Netherlands

GPS:52.318296, 4.871313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 151 rooms
  • 151 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • Italian
  • Dutch
  • Polish
  • Portuguese
  • Russian
  • Turkish

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Pressing
  • Dry cleaning / Ironing
  • Laundromat

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas
  • Plugs and converters available on desks Additional charge

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

2 Restaurants

Breakfast

  • Buffet Additional charge
  • Children

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

4 Meeting rooms

Well-being

Fitness

  • On site
  • On site
  • Outdoor parking
  • Private
  • 180 parking spaces
  • Parking opened 24/7
  • Parking pricing: 17.50 € 17.5 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Electric car recharging units 22 kVA

Accessibility

  • Accessible parking

Delights with dairy-based dishes, from perfect breakfast bagels to creamy pastas and delicious pizzas. With a commitment to quality and tradition, Agolini ensures every meal is memorable.

Begin your morning with a balanced continental breakfast offering fresh pastries, fruits, cereals, and beverages — perfect for both business and leisure guests.

Stay active in our on-site fitness center offering modern gym equipment for strength and cardio workouts, open 24/7 so guests can exercise at their convenience during stays in Amstelveen.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  788 reviews

Customer review rating 5.0/5

Vishal N. Couples - Confirmed reviews ALL

Dear Vishal N., Thank you for your positive feedback. We are delighted to hear that you enjoyed your comfortable stay, appreciated our excellent staff, and found our rooms spacious and neat. We also take pride in our location and connectivity to the city. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 5.0/5

Emma C. Families - Confirmed reviews ALL

Dear Emma C., Thank you for taking the time to share your experience at Aparthotel Adagio Amsterdam City South. We are delighted to hear that you enjoyed the spaciousness and comfort of your apartment, as well as the friendliness of our staff. It is always our aim to create a welcoming environment for our guests, and your positive feedback reinforces our commitment to excellent service. Thank you once again for your kind words. We hope to welcome you back in the future. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 5.0/5

Shanny K. Couples - Confirmed reviews ALL

Dear Shanny K., Thank you for your wonderful feedback regarding your recent stay at Aparthotel Adagio Amsterdam City South. We are delighted to hear that you found your apartment comfortable and well-maintained, and that our staff provided you with the assistance you required, including accommodating your specific breakfast needs during Shabbat. Thank you once again for choosing us, and we look forward to welcoming you back in the future. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 4.5/5

Clive C. Solo - Confirmed reviews ALL

Dear Clive C., Thank you for your kind feedback regarding your stay. We are delighted to hear that you found our location convenient and the accommodations spacious and comfortable. Your satisfaction is important to us, and we hope to welcome you back in the future. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 5.0/5

Arulanandhan D. Business - Confirmed reviews ALL

Dear Arulanandhan D., Thank you for your positive feedback regarding your stay. We are delighted to hear that you enjoyed the comfort of our spacious apartments and our prime location. We look forward to welcoming you back in the future. Best regards, Aparthotel Adagio Amsterdam City South

Dear Vishal N., Thank you for your positive feedback. We are delighted to hear that you enjoyed your comfortable stay, appreciated our excellent staff, and found our rooms spacious and neat. We also take pride in our location and connectivity to the city. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 5.0/5

Emma C. Families - Confirmed reviews ALL

The aparthotel was easy to find & get to on the transport system. It was such a friendly welcome & warm. Large comfortable rooms with all the facilities you could need. Clean and well looked after. Just a really nice overall stay. Compared to the prices in the rest of Amsterdam for marathon weekend it was much much cheaper so I was worried it would be bad but it was excellent & I was so pleased with the value. The breakfast was super too & it was great to have that included & at long hours making it really accessible

Dear Emma C., Thank you for taking the time to share your experience at Aparthotel Adagio Amsterdam City South. We are delighted to hear that you enjoyed the spaciousness and comfort of your apartment, as well as the friendliness of our staff. It is always our aim to create a welcoming environment for our guests, and your positive feedback reinforces our commitment to excellent service. Thank you once again for your kind words. We hope to welcome you back in the future. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 5.0/5

Shanny K. Couples - Confirmed reviews ALL

The apartment was very clean and comfortable, and had all the amenities we needed. The view of the apartment we got was beautiful - overwatching a canal and a green park. The staff successfully aided us in everything we asked for (e.g. Kosher breakfast, help during Shabbat). In addition, getting to and from the city center was a breeze with the tram, so even though the hotel's location is not a 'touristic' one, it was excellent. All in all, very recommended stay!

Dear Shanny K., Thank you for your wonderful feedback regarding your recent stay at Aparthotel Adagio Amsterdam City South. We are delighted to hear that you found your apartment comfortable and well-maintained, and that our staff provided you with the assistance you required, including accommodating your specific breakfast needs during Shabbat. Thank you once again for choosing us, and we look forward to welcoming you back in the future. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 4.5/5

Clive C. Solo - Confirmed reviews ALL

Great location out of the city centre, spacious and very comfortable

Dear Clive C., Thank you for your kind feedback regarding your stay. We are delighted to hear that you found our location convenient and the accommodations spacious and comfortable. Your satisfaction is important to us, and we hope to welcome you back in the future. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 5.0/5

Arulanandhan D. Business - Confirmed reviews ALL

Location & the spacious apartment are the plus.

Dear Arulanandhan D., Thank you for your positive feedback regarding your stay. We are delighted to hear that you enjoyed the comfort of our spacious apartments and our prime location. We look forward to welcoming you back in the future. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 0.5/5

Samuel L. Couples - Confirmed reviews ALL

Upon check-in, we were allocated a room on the 7th floor. Shortly after I noticed a bed bug under the sofa cushion. We immediately vacated the room and raised this with the receptionist, who apologised and initially offered bug spray to deter them!! I requested a room change which was provided on the 5th floor. I of course checked under the sofa cushions and could see another bedbug!! This indicates a severe hygiene problem, bugs were in both rooms on different floors. I immediately contacted Accor head office to be rebooked elsewhere for which I was told that I would need to do this myself. I then went straight to the reception desk to inform them I would be checking out. The lady informed me that she was not able to refund me on the spot and that the manager would contact me when she was in the following morning. I never received any correspondence from the hotel the following morning. Instead (3 whole days later) I received a reply to the case I raised with head office which stated that there were no bedbugs! (Of course no detail was provided regarding an official inspection/report/evidence). I have since been told a refund is coming, but no compensation has been offered to cover the price difference of the alternative hotel I had to book on the day. This is particularly disappointing and I will be continuing to pursue this matter. I have pictures and videos showing evidence of the bugs in both rooms. Which I don’t believe I can upload here, but will be on Google. Please stay away from this hotel. This had ruined our trip to Amsterdam of what was supposed to be a romantic weekend, now turned into coming home early to deep clean our belongings. Both the cleanliness of the room and the handling of this complaint is simply unacceptable. Particularly given the amount of money we have spent with Accor over the years as a platinum member we expected better.

Dear Valued Guest, Thank you for sharing your feedback. We would like to clarify that our investigation the issue reported is not identified as a bedbug in the rooms concerned. Your full stay has been refunded. Our team was informed that you had raised a complaint with Accor and we were awaiting further communication regarding the case. We have not received any reply back from you through email. As the refund has now been processed, we believe the matter has been resolved and the case is closed. Kind regards, The Hotel Management Team

Customer review rating 4.5/5

Evangeline E. Business - Confirmed reviews ALL

Amazing staff!

Dear Evangeline E., Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your stay with us and appreciate your positive feedback. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 3.0/5

Peter B. Couples - Confirmed reviews ALL

The location of the hotel is perfect, few minutes walking from the tram stop. Also the neighbourhood is nice and quiet. I booked a junior 1 bed apartment, which was huge. I had too main concerns with the hotel 1. The property page contains 2 bars/restaurants but none of them exist. A hamburger place is the only available option with a very simple menu. 2. The the cleanliness of the room, the sofa fabric was stained in many places; its beautiful armrest was, too. The parquet flooring was broken in. Additionally the room service is not included into the price, maybe I missed it when I selected the hotel, but I never stayed similar hotel yet.

Dear Peter B., Thank you for sharing your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our prime location and the spaciousness of your junior 1 bed apartment. However, I regret to learn about your concerns. We strive to provide accurate information about our facilities, and I apologize for any confusion regarding the dining options available. Your comments regarding the cleanliness of the room are taken seriously, and we will review our housekeeping standards to ensure they meet our guests' expectations. Regarding room service, it is indeed an optional service that may not be included in all rates, and we understand how this could have been overlooked during your booking. We value your input as it helps us improve our services. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 4.0/5

Finlay D. Couples - Confirmed reviews ALL

Room was very well furnished with lots of amenities, and the staff were very helpful with a variety of requests.

Dear Finlay D., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated the room amenities and found our staff helpful. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 3.5/5

Marianne F. Families - Confirmed reviews ALL

We stayed with a baby for three nights. We were provided a baby bed and a high chair, and the apartment worked well for us. Only less positive feedback would be that our room didn’t feel completely clean. We had to wipe up a spill (of our own making) on day 1, and in cleaning the floor with a wet rag there was a coating of dirt on the rag. Also a few surfaces that definitely hadn’t been “glove checked” lately and a not-gone dried up puke stain next to the bed. The bed was also clearly worn and older. Comfy though!

Dear Marianne F., Thank you for taking the time to share your experience at Aparthotel Adagio Amsterdam City South. It is encouraging to hear that you found our staff friendly and that the spaciousness of your room was suitable for your family’s needs. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future for a more impeccable experience. Kind regards, Aparthotel Adagio Amsterdam City South

Customer review rating 3.5/5

Tobias B. Business - Confirmed reviews ALL

friendly staff

Dear Tobias B., Thank you for your feedback. We appreciate your positive remarks regarding our location, comfortable bedding, and friendly staff. However, we regret that your overall experience did not meet your expectations. Your comments are valuable as we strive to improve our services. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 5.0/5

Yu Z. Families - Confirmed reviews ALL

We had a very pleasant stay at Aparthotel Adagio Amsterdam City South. The staff were friendly, professional and always helpful. The room was clean, tidy and well equipped with everything we needed for a comfortable stay. The parking facilities were convenient, which made travelling by car much easier. Overall, we had a great experience and would happily recommend this hotel to others.

Dear Yu Z., Thank you for your kind words regarding your recent stay at Aparthotel Adagio Amsterdam City South. We are delighted to hear that our staff provided you with friendly and professional service. It is also wonderful to know that our parking facilities contributed positively to your travel experience. We appreciate your recommendation and hope to welcome you back in the future. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 3.5/5

Alexander G. Business - Confirmed reviews ALL

The food, which could be ordered at the entrance via the terminal, was terrible. The salmon role was not fit for eating, old and very dry! Unfortunately even after I complied no feedback from the hotel. Even though the restaurant was part of the hotel.

Dear Alexander G., Thank you for sharing your feedback regarding your recent experience. We sincerely apologize that the food order did not meet your expectations. As the restaurant is managed independently and not directly by the hotel, we will reach out to the restaurant to investigate the matter further. We truly value your feedback, as it helps us continuously improve our services and enhance the overall guest experience. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 0.5/5

Faisal K. Business - Confirmed reviews ALL

t was a very disappointing experience, as the hotel Wi-Fi was not functioning properly throughout my stay. The internet speed was extremely poor and unreliable, which significantly impacted my ability to work and conduct business activities during my stay. As this was a business trip, dependable internet connectivity was essential, and the lack of it caused considerable inconvenience.

Dear Faisal K., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with the Wi-Fi connectivity. We understand the importance of reliable internet access for our guests. Please rest assured that your comments regarding the internet speed will be reviewed thoroughly, as we strive to enhance our services and provide a better experience for future guests. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 4.0/5

Ashish K. S. Business - Confirmed reviews ALL

I am satisfied with all the experience at adagio however I had asked not to make a cleaning on some particular day so that should have been considered and but it was not taken in consideration. another thing that if any mandatory cleaning is needed then it should have been communicated earlier.

Dear Ashish K. S., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you had a comfortable experience. However, we apologize for not honoring your request for selective cleaning and for any lack of communication regarding mandatory cleaning. Your comments are valuable, and we will ensure they are taken into consideration for future improvements. Thank you once again for your insights. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 2.0/5

Jane W. Couples - Confirmed reviews ALL

Apartment and location perfect however another couple was given a key to our Apartment. I subsequently felt unsafe and uncertain there would be a repeat. My ast night wasn't as relaxed as it should have been.

Dear Jane W., Thank you for your feedback regarding your recent stay. We sincerely apologize for the unpleasant incident you experienced during your visit, which are taken seriously. Your comfort and safety are our top priorities and we appreciate your insights. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 2.0/5

Kaan T. Families - Confirmed reviews ALL

The accommodation itself was comfortable, well-equipped, and overall the facilities were quite good. Unfortunately, the service and staff experience significantly affected our stay. Whether you stay for one day or six days, you receive the same amount of complimentary amenities. We stayed for four days and received only four coffee capsules—the same amount provided for a one-day stay. When we asked for more, we were told that additional capsules would be charged. Towels were not changed during the stay, nor was a change proactively offered. Only when we specifically asked about it were we offered fresh towels. There was also no soap in the bathroom when we arrived. The biggest issue, however, was the staff. They seemed uninterested and unwelcoming, almost as if our presence was an inconvenience to them. The overall attitude was surprisingly indifferent, which made for a rather strange experience. It’s a shame because the property itself is comfortable, modern, and very well equipped. With more attentive and welcoming staff and better basic service, this could be a very good place to stay.

Dear Kaan T., Thank you for taking the time to share your feedback regarding your recent stay with us. While it is gratifying to hear that you found our facilities comfortable and well-equipped, I sincerely regret that your experience with service and amenities did not meet your expectations. I would like to address your concerns regarding the provision of complimentary amenities. Our policy is to offer a standard amount to all guests, irrespective of the length of their stay. However, I understand that this may not have met your needs during your visit. I also recognize the importance of timely service and apologize for the oversight regarding towel changes and the initial lack of soap in your bathroom. Moreover, I am concerned to learn about your impression of our staff. We strive to create a warm and welcoming atmosphere, and it is disappointing to hear that we fell short in this regard. Your comments will be taken seriously as we aim to enhance our guest experience. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back in the future. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 4.0/5

Darren F. Couples - Confirmed reviews ALL

The stay was a plan “B” after our boat cruise to Basel didn’t happen. The Aparthotel allows guests the flexibility to do their own catering should they choose in a well appointed hotel. We will be staying in other similar facilities in Europe as our trip unfolds.

Dear Darren F., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the flexibility of our self-catering facilities. It is always our goal to provide a comfortable experience for our guests. We hope your future travels throughout Europe are equally enjoyable. Best regards, Aparthotel Adagio Amsterdam City South

Customer review rating 3.5/5

Bernard A. Business - Confirmed reviews ALL

I’m here practically every week, I have been in all the rooms. Either there’s a slight problem with the shower, or one of the bar chairs is broken, or the dishes are incomplete, etc... so it’s "equal" to expectations, but no more. However, the staff are very good.

Dear Bernard A., Thank you for your feedback regarding your recent stay. It is valuable to us to learn about your experiences in our rooms, as it is our goal to provide a consistently high standard of accommodation. We are pleased to hear that you appreciate the staff's service. Your comments will be considered to ensure a more enjoyable experience for our guests. Best regards, Katia :) Aparthotel Adagio Amsterdam City South.

Customer review rating 3.5/5

Radu S. Couples - Confirmed reviews ALL

The apartment needs some improvements, particularly when it comes to the furniture. The cleaning was not done properly: there were several large cobwebs, even next to the bedside table; the carpet had not been vacuumed; the kitchen countertop was dirty; and the walls had large dirty marks on them. There were also hairs from previous guests in the shower, and the shower head had mold on it. The only real downside of our stay was the poor level of cleanliness. Considering how much we paid, I expected better conditions. The upholstery on the bed was torn, which made the apartment feel poorly maintained. On the positive side, I appreciated how quiet the room was and the fact that we could change the towels whenever we wanted.

Dear Radu S., Thank you for sharing your feedback regarding your recent stay at our property. We are pleased to hear that you appreciated the spaciousness of the apartment, as well as the quiet environment and the flexibility with towel changes. We value your input as it helps us enhance our services and facilities. Thank you once again for your comments and we hope to provide you with a better experience in the future. Best regards, Aparthotel Adagio Amsterdam City South

Other web-users rate our hotel

  • 526 reviews 8.3/10 Location
  • 780 reviews 7.6/10 Room
  • 588 reviews 8.4/10 Service
  • 17 reviews 5/10 WiFi
  • 318 reviews 5/10 Cleanliness
  • 196 reviews 6.7/10 Breakfast

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