Novotel Bali Ubud Resort 5 stars

Customer review rating (ALL Rating) 4.3/5 47 reviews

Novotel Bali Ubud Resort - Image 1
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Description

Hotel extras

  • Modern comfort meets traditional Balinese charm for a pleasant and authentic getaway.

  • Only 30 minutes to Ubud, Kintamani, and Mount Batur-ideal for exploration.

  • Versatile venues for weddings, social gatherings, and business meetings.

  • Private balconies with stunning views of the Ubud forests or infinity swimming pool.

  • Complimentary daily guest activities designed for unique experiences.

Our accommodation(s)

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Room 1

Hotel location

Novotel Bali Ubud Resort

Banjar Semaon, Desa Puhu, Payangan GIANYAR
80572 BALI
Indonesia

GPS:-8.4045, 115.25161

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  47 reviews

Customer review rating 5.0/5

Yewon S. Solo - Confirmed reviews ALL

Dear Yewon S., Thank you for your wonderful feedback and for awarding us a perfect score. We are delighted to hear that you had a comfortable and relaxing stay with us. It is especially rewarding to know that our team’s hospitality, complimentary activities, and shuttle service helped make your experience both enjoyable and memorable. Your kind words will be shared with the entire team, as they serve as great motivation for us to continue delivering exceptional guest experiences. We truly appreciate your support and look forward to welcoming you back to Novotel Bali Ubud for another memorable stay in the future. Warm regards, The Hotel Team

Customer review rating 2.5/5

Rohan D. D. Families - Confirmed reviews ALL

Dear Rohan D. D., Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. We are particularly sorry to learn of your disappointment regarding the service, breakfast experience, and the information provided prior to your arrival. We understand how frustrating it must have been to expect a wider selection of vegetarian breakfast options based on previous communication and then find that your expectations were not met. We also regret that you felt our team was not as welcoming and attentive as it should have been. Please be assured that providing warm hospitality and genuine service is our priority, and your comments will be shared with the relevant teams for immediate review and improvement. Regarding room upgrades, these are subject to availability and operational considerations at the time of arrival. However, we understand your disappointment and regret that this aspect of your stay left a negative impression. Thank you for bringing these concerns to our attention. Feedback such as yours is invaluable in helping us improve. We hope you will consider giving us another opportunity in the future to provide the level of experience that Novotel Bali Ubud strives to deliver. Warm regards, The Hotel Team

Customer review rating 5.0/5

Johnatan P. Couples - Confirmed reviews ALL

Dear Johnatan P., Thank you very much for sharing such a thoughtful review of your stay with us. We are delighted to hear that your experience was made special by the care and hospitality of our team, from your reservation process handled by Ferryan to the attentive service provided by our Food & Beverage colleagues during breakfast and dinner service. Your kind recognition of their warm smiles and consistent dedication will certainly be shared with them, as it means a great deal to the entire team. It is especially rewarding to know that our team made a positive impression from arrival to departure and contributed to making your holiday memorable. We truly appreciate your kind words and look forward to welcoming you back to Novotel Bali Ubud for another wonderful stay. Warm regards, The Hotel Team

Customer review rating 4.5/5

Hartono T. Families - Confirmed reviews ALL

Dear Hartono T., Thank you very much for your kind feedback and for choosing to stay with us at Novotel Bali Ubud. We are delighted to hear that you enjoyed your experience with us, especially our swimming pool and overall hotel facilities. Your positive rating and comments are truly appreciated and will be shared with our team as encouragement to continue delivering great experiences for our guests. We look forward to welcoming you back again for another relaxing stay in Ubud. Warm regards, The Hotel Team

Customer review rating 4.5/5

Andrew M. Couples - Confirmed reviews ALL

Dear Andrew M., Thank you for your wonderful review. We are delighted to hear that you felt welcomed from the moment you arrived and that our team was able to make your stay enjoyable. Your kind words about our staff's helpfulness and friendliness mean a great deal to us. It was our pleasure to accommodate your needs, and we truly appreciate your feedback. We look forward to welcoming you back for another exceptional stay in the future. Warm regards, The hotel team

Other web-users rate our hotel

  • 17 reviews 6.7/10 Location
  • 34 reviews 8.8/10 Room
  • 47 reviews 8.9/10 Service
  • 19 reviews 9.6/10 Vibe
  • 19 reviews 6.5/10 Food
  • 17 reviews 8.9/10 Cleanliness
  • 13 reviews 9.3/10 Comfort
  • 13 reviews 6.2/10 Breakfast

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