ibis Saigon Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,681 reviews

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Description

Hotel extras

  • Free Airport Shuttle service (Advance Booking required)

  • Day-Use Room option available (Direct Booking only)

  • 24/7 Room Service

  • Beautiful Outdoor Roof-top Pool & Bar with Airport view

  • Wellness Center available: Steam & Sauna, Gym

Our accommodation(s)

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Hotel location

ibis Saigon Airport

2 Hong Ha St, W2, Dist Tan Binh
70000 Ho Chi Minh
Vietnam

GPS:10.813508, 106.665704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO BY OOPEN

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is available with savory and sweet dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,681 reviews

Customer review rating 4.5/5

Robert M. Couples - Confirmed reviews ALL

A second use of the hotel in our Vietnam journey and again staff are excellent as are facilities.

Dear Mr. Robert, Thank you for sharing your impression on your recent stay at ibis Saigon Airport. It is wonderful to know that you found our hotel to be “Excellent Staff” and glad that you had a pleasant stay with us. Please rest assured that I have shared your feedback with our team, this feedback has served as an encouragement to all of our contributors. We are looking forward to welcome you back in the near future at ibis Saigon Airport. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Jobell P. Couples - Confirmed reviews ALL

Staff were very helpful and service was amazing.

Dear Ms. Jobell P., We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied guests knowing that we exceed your expectation is our greatest reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 3.5/5

Nigel M. Solo - Confirmed reviews ALL

I require a day room as Air Vietnam arrives early in the morning and leaves late at night. I can only book by calling ACCOR call centre. I wish I could book online It is not possible to book a shuttle airport pick up so I have to walk to the hotel The staff are always excellent The pool area is great The restaurant is good and the starbucks coffee is great

Dear Mr. Nigel, Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I greatly appreciate your comments about different aspects of the room and these candid opinions would be a guideline for us to define what we still need to improve on. In taking great care of our valued customers, our main priority is to be able to offer a very well maintained and comfortable atmosphere while retaining the brand spirit of "Well-being at the best price". We are also going to apply different training for our colleagues for service improvement and share with them your feedback as a lesson during their learning process. Our guests are our number one priority at the property and if someone is dissatisfied with their experience, we work very hard to correct this immediately and in a timely fashion in order to turn their experience around. Once again, thank you for sharing your thoughts and we are looking forward to welcome you back in the near future at ibis Saigon Airport. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 4.5/5

Edmerlito G. Business - Confirmed reviews ALL

great breakfast offering, clean room, and good internet connection.

Dear Mr. Edmerlito, We are very grateful for your comments regarding your stay at ibis Saigon Airport. Any positive feedback brings us joy. I will share your feedback with my teammates. I am sure this feedback will be an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones. Best regards, Marc DUPUIS General Manager

Customer review rating 5.0/5

Sally W. Families - Confirmed reviews ALL

Stayed one night, before an early flight the next day. No problem booking the free airport shuttle bus. Pleasant evening spent in the bar/restaurant/ pool area. Clean, comfortable room. Very happy.

Dear Ms. Sally, Thank you very much for taking the time to share your kind feedback about your stay at ibis Saigon Airport. We are delighted to know that you had a pleasant stay with us before your early flight. It is wonderful to hear that the airport shuttle booking was convenient, and that you enjoyed spending your evening at our bar, restaurant, and pool area. We are also pleased that you found your room clean and comfortable. Your satisfaction means a lot to our team and serves as great encouragement for us to continue providing enjoyable experiences for our guests. Thank you once again for choosing ibis Saigon Airport. We look forward to welcoming you back in the near future. Kind regards, Marc DUPUIS General Manager

Other web-users rate our hotel

  • 3,079 reviews 9.4/10 Location
  • 2,316 reviews 7.4/10 Room
  • 2,442 reviews 8.9/10 Service
  • 31 reviews 8.5/10 WiFi
  • 1,268 reviews 5.2/10 Comfort
  • 1,007 reviews 8.6/10 Value
  • 902 reviews 8.4/10 Cleanliness
  • 625 reviews 8.6/10 Breakfast

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