Pullman Phuket Arcadia Naithon Beach 5 stars

Customer review rating (ALL Rating) 4.7/5 2,382 reviews

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Description

Hotel extras

  • Fun hotel organised activities and more

  • Free flow unique beverage experience with MyGlass Package

  • Direct access to the Naithon beach

  • 277 rooms with luxury ocean pool villas

  • Just a 15-minute drive from the Airport, your vacation starts sooner.

Our accommodation(s)

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Hotel location

Pullman Phuket Arcadia Naithon Beach

22/2 Moo 4 Naithon Beach, Amphur Talang
83110 PHUKET
Thailand

GPS:8.062978, 98.276642

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,382 reviews

TripAdvisor Rating  4.6/5  4,482 reviews

Certificate of excellence 2025

Best retreat

TripAdvisor rating 5.0/5

Susama B TripAdvisor review

We really enjoyed our stay and were impressed in every way. The hotel is very peaceful and quiet, with beautiful views that make you feel relaxed right away. The room was very clean, comfortable, and well cared for, which made our stay even more enjoyable. It was the perfect place to slow down and truly rest. We felt refreshed, recharged, and completely at ease during our time here. This was the kind of stay where you actually feel like you’ve had a proper break. Breakfast was absolutely excellent and truly one of the highlights of our stay. The selection was extensive and everything we tried was delicious. There was a great variety of both savory and sweet options, with a perfect balance of Thai and Western dishes. Honestly, there was nothing to fault. My husband and I had treatments with Kelly and Tanya, and it was incredibly relaxing at Dhatri spa. The treatments helped release all the tension and fatigue, and we felt completely at ease afterward. The spa is very popular, so we highly recommend booking in advance before your stay. We honestly loved the experience so much. We’ve already booked another stay and are looking forward to coming back again next year.

We had the best experience of the spa me and my sisters , spacial thank to Angie and Alice also Tan , thank you very muc

TripAdvisor rating 5.0/5

Rawan A TripAdvisor review

We had the best experience of the spa me and my sisters , spacial thank to Angie and Alice also Tan , thank you very much there were amazing 💕

Customer review rating 4.5/5

Matthew J. G. Couples - Confirmed reviews ALL

Well located, great views, welcoming staff, a relaxing environment with some great pool areas and one of the best breakfast buffet experiences we have had.The staff were great.

Dear Matthew J. G., Thank you so much for taking the time to share your feedback. We are thrilled to hear that you enjoyed our welcoming team, relaxing environment, stunning views, pool areas, and breakfast buffet — it means a lot to us knowing that your stay was memorable. As a valued Diamond member, your experience is especially important to us. We noticed the scores you left for check-out and our sustainability efforts, and we would love to hear any additional details or suggestions you might have. Your insights are incredibly valuable and help us ensure that every aspect of your stay is seamless and enjoyable. It was a pleasure having you with us, and we truly look forward to welcoming you back to Pullman Phuket Arcadia Naithon Beach soon for another outstanding stay — your “home by the beach.” Our Beach House — Your New Found Holiday Home! Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

Customer review rating 4.5/5

Almas J. Families - Confirmed reviews ALL

Almost a perfect stay. Family room was not quite comfortable for one adult and three kids. However, moving to rooms 217/218, solved the issue. Echo restaurant is nice, good breakfasts, average lunch. Azur did not make a great impression. The only thing which was bitterly missing was the absence of fresh orange juice.

Dear Almas, Thank you very much for sharing your detailed feedback with us. We are delighted to hear that you enjoyed the comfort of our hotel, the high level of service, and the breakfasts at Echo. We appreciate your observations regarding the family room, and we are glad that moving to rooms 217/218 helped make your stay more comfortable. Your comments about Azur, lunch options, and the absence of fresh orange juice are very helpful and will be shared with our team as we continue to improve our guests’ experiences. Regarding the blanket, it is our standard practice to tuck them in as part of room preparation. If you prefer otherwise, you are always welcome to inform the room attendant during your stay, or we can make exceptions during turndown service to ensure your comfort. It was a pleasure having you and your family with us, and we look forward to welcoming you back for another memorable stay in the future. Our Beach House — Your New Found Holiday Home! Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

Customer review rating 3.5/5

Sara S. Families - Confirmed reviews ALL

Great location but rooms are already well used, which is obvious and a no-go for this price. Many Russians that occupy the pool area and reduce a relaxed feeling in the public places. Staff is professional but not really warmhearted as we experienced it in other hotels. It is also quite suspicious if during the checkout, the staff needs to check my hotel room while I’m waiting. We are speaking of a 5star hotel… do they really have problems that the rooms are destroyed by customers or that inventory is stolen? If yes, it says everything about the clients that locate here (please see my second point)

Dear Sara, Thank you for taking the time to share your feedback with us following your recent visit. We are pleased to hear that you appreciated our location and the professionalism of our team. At the same time, we sincerely regret that certain aspects of your stay did not meet your expectations, particularly regarding the condition of the room, the atmosphere in the public areas, and your experience at check-out. Please allow us to clarify that room checks during departure are a standard operational procedure in many hotels, including five-star properties, and are carried out to ensure accuracy and readiness for the next guest. This process is not a reflection of trust toward any individual guest, but rather part of our commitment to maintaining high standards. Your comments regarding the atmosphere around the pool area and the perceived lack of warmth from our team are taken very seriously and will be shared with our management for review and improvement. We truly value all guest feedback, as it helps us continue to refine our service and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience. Warm regards, Brett Wilson General Manager Pullman Phuket Arcadia Naithon Beach

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Other web-users rate our hotel

  • 1,129 reviews 8.5/10 Location
  • 1,617 reviews 8.5/10 Room
  • 2,104 reviews 8.8/10 Service
  • 16 reviews 9.3/10 WiFi
  • 944 reviews 9.4/10 Breakfast
  • 646 reviews 8.9/10 Vibe
  • 609 reviews 8.1/10 Comfort
  • 462 reviews 7.6/10 Cleanliness

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