Grand Mercure Bangalore 5 stars

Customer review rating (ALL Rating) 4.5/5 1,039 reviews

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12th Main Koramangala, 3rd Block, 560034 BENGALURU, India

Description

Hotel extras

  • Close proximity to major IT, business/financial hubs/districts, green parks & leisure spots.

  • Two premium restaurants, serving global and inspired Indian cuisine respectively.

  • Located amidst lush, peaceful surroundings with effortless connectivity to the city.

  • Pet-friendly stays for a stress-free travel experience.

  • All-suite rooms with kitchenettes, living rooms & select suites with balconies.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Suite

1 Bedroom Suite, 20% off on Food & Soft Beverage & Spa, 1+1 Happy Hour at By the Blue

Photo out of - 1 Bedroom Suite, 20% off on Food & Soft Beverage & Spa, 1+1 Happy Hour at By the Blue

Our 58 sqm or 624 ft² modern spacious suite, with king-size bed, separate living room, kitchenette, minibar, rain shower, LCD TV, work desk, dining table, free WiFi. music system, iron and ironing board.

  • Views:

    City View or Courtyard View

  • Most of the accommodation:

    Dining room / area

Max. number of persons
3
Area
From 58 m² / 624 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Full kitchen
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Trouser pressAdditional charge

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 58 m² / 624 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View or Courtyard View
  • Most of the accommodation: Dining room / area
See availabilities

Our 58 m² / 624 ft² modern spacious suite, with king-size bed, separate living room, kitchenette, minibar, balcony, rain shower, LCD TV, work desk, dining table, free WiFi, music system, iron and ironing board.

  • Views:

    City View or Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 58 m² / 624 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Induction hobs
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Our 58 m² / 624 ft² spacious suite, with king-size bed, living room, kitchenette, minibar, balcony, rain shower, LCD TV, work desk, dining table, free WiFi, music system, iron and ironing board, Breakfast, Happy Hours with finger food, 4 Pcs Laundry,

  • Views:

    City View or Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 58 m² / 624 sq ft

Bedding

Double bed(s) x1

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Full kitchen
  • Induction hobs
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Relax in this 84 m²/904 ft² stylish suite with 2 bedrooms, king-size bed & twin beds, separate living room, 2 showers, minibar, dining table, work desk with USB ports, music system, WiFi, day bed, iron and ironing board.

  • Views:

    City View or Courtyard View

  • Most of the accommodation:

    Balcony or 2 bedrooms

Max. number of persons
4
Area
From 84 m² / 904 sq ft

Bedding

Twin bed(s) x1

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Full kitchen
  • Induction hobs
  • Kettle
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Grand Mercure Bangalore

12th Main Koramangala, 3rd Block
560034 BENGALURU
India

GPS:12.928873, 77.627443

Telephone
Fax +91 80 4512 1213

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service
  • Bengaluru International Airport Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 126 rooms
  • One room for people with reduced mobility
  • 10 family rooms
  • 126 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • High Speed internet Additional charge
  • High speed transmission line Additional charge

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter Additional charge

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

2 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

One Meeting room

Family

Services for children

  • Board games available
  • Outdoor playground for children
  • Tourist guide for families

Well-being

Swimming Pool

  • Outside
  • On site

The Gym

  • On site
  • On site
  • Outdoor parking
  • Private
  • 40 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0 m / 14 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

By The Blue

Photo out of - By The Blue

Discover a journey into inspired Indian cuisine at our poolside resto-bar. Enjoy elevated dining with signature dishes crafted using techniques like clay-pot roasting and slow dum cooking, along with vibrant Sunday brunches and curated in-house cocktails.

Cooking style
Indian
Chef name
Vilas D
Capacity
60
Accessibility
Accessible service
Menu PDF
Cocktail menu PDF
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday
  • -
Subsequent opening hours

Menu average price: 24.83 € 2599 INR

Brunch Details

  • brunch buffet
  • reservation recommended

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Reservation recommended
  • Exceptional View
  • Musical AtmosphÚre

Payment

  • Cash
  • Credit card
  • Voucher
  • Apple Pay
  • Contactless
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Brunch
  • Gluten-free menu
  • Halal menu

Discover a journey into inspired Indian cuisine at our poolside resto-bar. Enjoy elevated dining with signature dishes crafted using techniques like clay-pot roasting and slow dum cooking, along with vibrant Sunday brunches and curated in-house cocktails.

The Gym is a spacious, 24/7 fitness centre equipped with modern workout equipment, offering guests the flexibility to maintain their fitness routine at any hour in a comfortable and well-designed setting.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,039 reviews

Customer review rating 5.0/5

Kumar K. S. Couples - Confirmed reviews ALL

Dear Kumar K. S., Thank you for sharing your wonderful feedback following your recent stay at Grand Mercure Bangalore. We are delighted to know that you enjoyed our convenient location, spacious and well-maintained accommodation, and the professional service extended by our Front Office, Housekeeping and Restaurant teams. It is especially rewarding to know that your stay was both comfortable and satisfying. Your perfect ratings are a great encouragement to our entire team. As an ALL Classic member, we truly appreciate your loyalty and your 10/10 recommendation. Thank you for choosing Grand Mercure Bangalore. We hope to have the pleasure of hosting you and your partner again. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Ian D. D. Couples - Confirmed reviews ALL

Dear Ian D. D., Thank you for sharing such wonderful feedback following your recent stay at Grand Mercure Bangalore. We are delighted to know that our team was able to assist you promptly and professionally upon arrival, ensuring a smooth start to your stay. It is particularly rewarding to know that you enjoyed the comfort of the hotel, the quality of our food and the hospitality extended by our entire team. Your appreciation of all our colleagues is truly encouraging and will be shared with everyone. As an ALL Gold member, we sincerely value your continued loyalty and are grateful for your perfect recommendation. Thank you for choosing Grand Mercure Bangalore. We hope to have the pleasure of hosting you again. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.0/5

Pramodh G. Families - Confirmed reviews ALL

Dear Pramodh G., Thank you for sharing your feedback following your recent family stay at Grand Mercure Bangalore. We are pleased to know that you had a comfortable experience and appreciated the hospitality of our team. Your special mention of our Food & Beverage Manager is much appreciated and will be shared with him. We have also noted your suggestion regarding the shower gel and body lotion, along with your feedback on the check-in experience, breakfast and WiFi. These observations will be shared with the respective teams for review. As an ALL Classic member, we truly appreciate your continued loyalty and recommendation. Thank you for choosing Grand Mercure Bangalore. We hope to have the pleasure of hosting you and your family again. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Pritha S. Solo - Confirmed reviews ALL

Dear Pritha S., Thank you for sharing your wonderful feedback following your recent stay at Grand Mercure Bangalore. We are delighted to know that you had a very comfortable stay and that every aspect of your experience met your expectations. It is especially encouraging to know that you appreciated the recognition extended to you as an ALL Classic member, along with our dining experience and sustainability initiatives. Your perfect ratings and recommendation are a great motivation for our entire team. Thank you for choosing Grand Mercure Bangalore. We hope to have the pleasure of hosting you again. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 3.0/5

Boris L. A. Business - Confirmed reviews ALL

Dear Boris L. A., Thank you for sharing your detailed feedback following your recent business stay at Grand Mercure Bangalore. We are pleased to know that you appreciated our convenient location, spacious rooms and especially the breakfast experience. However, we sincerely regret that certain aspects of your stay did not meet your expectations. We have noted your concerns regarding the room condition, cleanliness, outdated facilities and the noise caused by external equipment. We understand how these factors can affect your comfort and overall perception of value. We also acknowledge your feedback regarding WiFi accessibility and the multiple email exchanges during the booking process. Your observations will be shared with the respective teams for review and improvement. As an ALL Classic member, we value your loyalty and regret that this experience did not leave you with the impression we strive to create. We hope to have the opportunity to restore your confidence in Grand Mercure Bangalore. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Kumar K. S. Couples - Confirmed reviews ALL

It was satisfying and pleasant stay

Dear Kumar K. S., Thank you for sharing your wonderful feedback following your recent stay at Grand Mercure Bangalore. We are delighted to know that you enjoyed our convenient location, spacious and well-maintained accommodation, and the professional service extended by our Front Office, Housekeeping and Restaurant teams. It is especially rewarding to know that your stay was both comfortable and satisfying. Your perfect ratings are a great encouragement to our entire team. As an ALL Classic member, we truly appreciate your loyalty and your 10/10 recommendation. Thank you for choosing Grand Mercure Bangalore. We hope to have the pleasure of hosting you and your partner again. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Ian D. D. Couples - Confirmed reviews ALL

We had a slight problem (Our problem) on arrival that the Team dealt with in a timeouts and professional manner. Hotel is very comfortable and of a very high standard. All members of Staff were excellent as was the Food. Highly recommended.

Dear Ian D. D., Thank you for sharing such wonderful feedback following your recent stay at Grand Mercure Bangalore. We are delighted to know that our team was able to assist you promptly and professionally upon arrival, ensuring a smooth start to your stay. It is particularly rewarding to know that you enjoyed the comfort of the hotel, the quality of our food and the hospitality extended by our entire team. Your appreciation of all our colleagues is truly encouraging and will be shared with everyone. As an ALL Gold member, we sincerely value your continued loyalty and are grateful for your perfect recommendation. Thank you for choosing Grand Mercure Bangalore. We hope to have the pleasure of hosting you again. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.0/5

Pramodh G. Families - Confirmed reviews ALL

Excellent

Dear Pramodh G., Thank you for sharing your feedback following your recent family stay at Grand Mercure Bangalore. We are pleased to know that you had a comfortable experience and appreciated the hospitality of our team. Your special mention of our Food & Beverage Manager is much appreciated and will be shared with him. We have also noted your suggestion regarding the shower gel and body lotion, along with your feedback on the check-in experience, breakfast and WiFi. These observations will be shared with the respective teams for review. As an ALL Classic member, we truly appreciate your continued loyalty and recommendation. Thank you for choosing Grand Mercure Bangalore. We hope to have the pleasure of hosting you and your family again. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Pritha S. Solo - Confirmed reviews ALL

Very comfortable

Dear Pritha S., Thank you for sharing your wonderful feedback following your recent stay at Grand Mercure Bangalore. We are delighted to know that you had a very comfortable stay and that every aspect of your experience met your expectations. It is especially encouraging to know that you appreciated the recognition extended to you as an ALL Classic member, along with our dining experience and sustainability initiatives. Your perfect ratings and recommendation are a great motivation for our entire team. Thank you for choosing Grand Mercure Bangalore. We hope to have the pleasure of hosting you again. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 3.0/5

Boris L. A. Business - Confirmed reviews ALL

Well located hotel, large rooms but high price for little outdated equipment and cleanliness; some rooms are pretty noisy due to some airpumps or vents. Breakfast is very good.

Dear Boris L. A., Thank you for sharing your detailed feedback following your recent business stay at Grand Mercure Bangalore. We are pleased to know that you appreciated our convenient location, spacious rooms and especially the breakfast experience. However, we sincerely regret that certain aspects of your stay did not meet your expectations. We have noted your concerns regarding the room condition, cleanliness, outdated facilities and the noise caused by external equipment. We understand how these factors can affect your comfort and overall perception of value. We also acknowledge your feedback regarding WiFi accessibility and the multiple email exchanges during the booking process. Your observations will be shared with the respective teams for review and improvement. As an ALL Classic member, we value your loyalty and regret that this experience did not leave you with the impression we strive to create. We hope to have the opportunity to restore your confidence in Grand Mercure Bangalore. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Aditya S. Business - Confirmed reviews ALL

As is expected from any luxury Accor Property, the Grand Mercure in Koramangala did not disappoint. Nestled in the cosy and quiet part of posh Koramangala, the hotel was a peaceful oasis for a tired business traveler. The hospitality and customer service was exceptional, right from the front desk and guards, to the housekeeping and dining team. Special shout out to the Executive Chef Vilas for taking care of a wonderful breakfast spread that was enhanced by his cheerful and positive demeanor. For all you coffee lovers, please do NOT miss their freshly prepared espresso-based drinks - the baristas at the hotel are exceptionally skilled and my mornings were made perfect with hot cups of joe everyday. Overall, an unmissable and phenomenal experience, meeting all my lofty expectations from a brand I admire.

Dear Aditya S., Thank you for your wonderful feedback and for taking the time to share your experience with us. We are delighted to know that you had a memorable stay and that our team made you feel welcomed and well cared for. Your special appreciation for Chef Vilas, our Housekeeping team and the breakfast team will certainly be shared with them. It is always encouraging to receive such recognition. We have also taken note of your feedback regarding the Wi-Fi connectivity and will share the same with the concerned team for improvement. We look forward to welcoming you back to Grand Mercure Bangalore for another exceptional stay! Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Kishan K. Business - Confirmed reviews ALL

Amazing

Dear Kishan K., Thank you for sharing your wonderful feedback following your recent business stay at Grand Mercure Bangalore. We are delighted to know that you enjoyed our convenient location and the overall service extended by our team. It is especially encouraging to see your perfect ratings across the accommodation, cleanliness, check-in and departure experience, as well as our sustainability initiatives. As an ALL Classic member, we truly appreciate your loyalty and recommendation. Thank you for choosing Grand Mercure Bangalore. We hope to have the pleasure of hosting you again. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.5/5

Jude A. N. Families - Confirmed reviews ALL

the experience was awesome! the food, the studio apartment aesthetic was so cozy and comfy for me! i would definitely come back here if i came back to bengalore 😊

Dear Jude A. N., Thank you for your wonderful feedback. We are delighted to know that you had such a memorable stay with us and enjoyed the comfort of our studio apartments, the food and the thoughtful service extended by our team. It is especially rewarding to know that you appreciated our personalised housekeeping approach and our sustainability initiatives. Your kind words are a great motivation for our team. We look forward to welcoming you back to Grand Mercure Bangalore whenever your travels bring you to Bengaluru again! Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.0/5

Jeyabaskaran M. Families - Confirmed reviews ALL

. "Well located", "Comfortable stay"

Dear Jeyabaskaran M., Thank you for your kind words regarding your stay at Grand Mercure Bangalore. We are delighted to hear that you found our location convenient and enjoyed the comfort we strive to provide. Your feedback encourages our team to maintain high standards. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.0/5

Kar Y. C. Business - Confirmed reviews ALL

I like the breakfast and dinner buffet The food is nice The water is safe for drinking

Dear Guest, Thank you for your positive feedback regarding your stay. We are delighted to hear that you enjoyed our location, comfortable accommodations, and dining options. Your satisfaction is important to us, and we look forward to welcoming you back soon. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Prabhjot B. Business - Confirmed reviews ALL

Everyone, from the General Manager to the team members, are just fabulously warm and caring. A forever smile, a pleasing demeanour and a desire to assist. I think it is the leadership - Parag Shah - who sets the culture of service, but it could also just be the leafy location. An absolute gem of a hotel!

Dear Guest, Thank you for your kind words regarding your recent stay at Grand Mercure Bangalore. We are delighted to hear that our team's warmth and dedication contributed to your positive experience. Our commitment to exceptional service is indeed a collective effort, and your feedback serves as a wonderful motivation for us all. We appreciate your recognition of our leadership and location, and we look forward to welcoming you back in the future. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.5/5

Maggie B. Y. N. Business - Confirmed reviews ALL

I stayed 4 nights and the staffs from the concierge to the verandah crew and even the room cleaning staff has been nothing but accomodating. I felt very satisfied with the service and the environment in Grand mercure.

Dear Guest, Thank you for your kind words regarding our team’s warm hospitality. We are delighted to hear that you felt satisfied with the service and environment during your stay. Your feedback is greatly appreciated and motivates us to continue delivering exceptional experiences. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Mohammed A. S. B. H. Families - Confirmed reviews ALL

Its one of the best properties in Blore and i have already stayed more than 5 times in Mercure blore. The staff and location, the service is all top notch.

Dear Guest, Thank you for sharing your positive experience. We are delighted to hear that you have enjoyed multiple stays with us and appreciate your kind words about our staff, location, and service. We look forward to welcoming you back in the future. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 2.0/5

Ravindra J. Business - Confirmed reviews ALL

Good things - the location was convenient, surrounded by greenery, quiet, the room was spacious and full of amenities. Bad things - terrible experience at breakfast. I went around 9:30 AM and all the buffet itens were either cold or not fresh.

Dear Mr. J., Thank you for sharing your feedback. We are pleased to know that you appreciated our convenient location, peaceful surroundings, spacious rooms and the amenities provided. However, we sincerely apologize for the disappointing breakfast experience. The temperature and freshness of buffet items are essential to maintaining our food quality standards, and we understand your frustration that the issue was not resolved before you finished your meal. While we appreciate that our Food & Beverage Manager apologised in person, we recognise that this does not undo the experience you had. Your feedback has been shared with our Food & Beverage team for immediate attention to food quality, freshness and temperature monitoring throughout breakfast service. As an ALL Silver member, we value your loyalty and regret that this experience affected your overall impression of the hotel. We hope to have the opportunity to restore your confidence in us. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.0/5

Shefiq R. Friends - Confirmed reviews ALL

Great location. Staff some of the best courteous & professional I’ve met in hotels.

Dear Mr. R., Thank you for your kind words regarding our location and the professionalism of our staff. We are delighted to hear that you had a positive experience during your stay with us. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Lokesh V. A. Business - Confirmed reviews ALL

The staff was very helpful, the location was in one of the prime areas of the city. Thanks for accommodating my early checking. Thank you for great hospitality Rahul & Sharmila

Dear Guest, Thank you for sharing your positive experience. We are delighted to hear that our staff provided courteous service and that you enjoyed your stay in our prime location. Your acknowledgment of Rahul and Sharmila's hospitality is greatly appreciated. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 3.5/5

Sureshreddy B. Business - Confirmed reviews ALL

Room looks great compared to other similar hotels but food options are limited here.

Dear Sureshreddy B., Thank you for sharing your feedback following your recent business stay at Grand Mercure Bangalore. We are pleased to know that you appreciated the room, cleanliness and the attentive service from our team. We have noted your feedback regarding the limited food options, particularly the breakfast selection. We understand the importance of variety in enhancing the dining experience, and your suggestion will be shared with our Food & Beverage team for review. As an ALL Classic member, we appreciate your loyalty and are glad to know that you had a positive experience across several aspects of your stay. Thank you for choosing Grand Mercure Bangalore. We hope to have the pleasure of hosting you again. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 4.0/5

Jason B. D. Business - Confirmed reviews ALL

The room was very clean and the cleaning staff very attentive. There was no outside noise intruding on my accommodations. And, the bed was quite comfortable. My only complaints are that the room was relatively modest for the price. Also, for the price, I think it should include a free breakfast.

Dear Mr. D., Thank you for your positive feedback regarding the cleanliness and comfort of your room. We appreciate your compliments about our attentive cleaning staff and the peaceful environment. We understand your concerns regarding the room's modesty relative to the price and the inclusion of breakfast. We strive to provide value while maintaining our standards, and your insights are valuable for our ongoing assessments. Kind Regards, Parag Shah Grand Mercure Bangalore

Customer review rating 5.0/5

Manoj K. Solo - Confirmed reviews ALL

I enjoyed lots during my stay at Hotel everything was perfect hotel room was spacious and comfortable surrounding was beautiful no noises food was very tasty staff was cooperative and helpful I recommend to my family and friends.

Dear Manoj K., Thank you for sharing such wonderful feedback following your recent stay at Grand Mercure Bangalore. We are delighted to know that you enjoyed the spacious and comfortable room, peaceful surroundings, delicious food and the warm hospitality of our team. It is especially rewarding to know that your experience extended across our dining outlets, Room Service, wellness facilities and other hotel amenities. As an ALL Classic member, we are also pleased that you felt well recognised during your stay. Thank you for your perfect rating and for recommending us to your family and friends. We truly appreciate your support and hope to have the pleasure of hosting you again. Kind Regards, Parag Shah Grand Mercure Bangalore

Other web-users rate our hotel

  • 296 reviews 9.4/10 Location
  • 604 reviews 8.1/10 Room
  • 1,311 reviews 9.5/10 Service
  • 13 reviews 6.9/10 WiFi
  • 613 reviews 9.1/10 Food
  • 212 reviews 8.8/10 Breakfast
  • 208 reviews 7.6/10 Cleanliness
  • 69 reviews 9.3/10 Wellness Area

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