Mercure Bridgwater Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 881 reviews

Best price
guarantee
Mercure Bridgwater Hotel - Image 1
Mercure Bridgwater Hotel - Image 2
Mercure Bridgwater Hotel - Image 3
Mercure Bridgwater Hotel - Image 4
56 66 Eastover, TA6 5AR BRIDGWATER, United Kingdom

Description

Hotel extras

  • On site parking available (bookings not required, chargeable £10 per night)

  • On-site Marco Pierre White Steakhouse restaurant

  • Two meeting rooms which accommodate up to 40 people

  • Pets welcome in our Superior King and Twin Rooms only, £15 per pet, per night.

  • Electric car charging available 4 x 22w chargers and 1 x 50w charger

Our accommodation(s)

Hotel location

Mercure Bridgwater Hotel

56 66 Eastover
TA6 5AR BRIDGWATER
United Kingdom

GPS:51.128882, -2.997712

Telephone
Fax +44000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MARCO PIERRE WHITE STEAKHOUSE

Dine in style at Marco Pierre White Steakhouse Bar & Grill, Bridgwater. Enjoy expertly cooked steaks, fresh local produce, and a welcoming atmosphere-perfect for business lunches, casual dining, or special occasions with friends and family.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  881 reviews

Customer review rating 4.5/5

Annmarie B. Friends - Confirmed reviews ALL

Had a lovely stay, would like new softer pillows..

Customer review rating 4.5/5

Campbell W. Business - Confirmed reviews ALL

good service, food a little to rich for me.

Customer review rating 5.0/5

Stephanie L. Couples - Confirmed reviews ALL

Very friendly staff, the room was clean and well presented. The addition of shampoo, conditioner and shower gel in the bathroom was amazing and the double showers were great.

Dear Stephanie L., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed the cleanliness of your room and our amenities. Your positive feedback about our staff and shower experience is greatly appreciated, and we look forward to welcoming you back soon. Sincerely, Damian Kaye General Manager

Customer review rating 2.0/5

Robert B. Couples - Confirmed reviews ALL

The breakfast experience was poor. No service staff around until we were about to leave (though there were 2 kitchen staff in the food preparation area). The general layout of buffet food seemed to have been not tidied up over the course of the breakfast period - just a lack of care and attention. The buffet breakfast was lukewarm at best, the fried eggs “hard”, cold baked beans. For £15 each the breakfast was poor value, the quality of all of the ingredients seemed like supermarket value fare. I wish that we had gone to McDonalds instead.

Dear Robert B., Thank you for sharing your feedback regarding your recent breakfast experience at Mercure Bridgwater Hotel. I sincerely apologise for the inconvenience you encountered during your stay. It is disappointing to hear that the service was lacking and that the buffet presentation did not meet your expectations. I know one of the team felt dizzy during breakfast so she was helped by other departments for a short time so she could take a seat in the staff areas so am sorry if this contributed to the issues you experienced as we strive to maintain a high standard of quality and attention to detail, and it is clear that we fell short in this instance. Additionally, I regret that the temperature and quality of the food did not align with your expectations. Your comments will be reviewed with the team as we continuously work towards enhancing our offerings. Sincerely, Damian Kaye General Manager

Customer review rating 2.0/5

Hannah P. Couples - Confirmed reviews ALL

On arriving there was a drunk in the alley way that threw a can of cider towards us. My partner cut his arm on the bathroom door handle. The room was very small .. not enough room although we booked a premium room. Also was told didn't have decaf coffee for breakfast. Booked early check in at 12, when arrived at 1.30 advised pur room wasn't even ready and had to wait

Dear Hannah p., Thank you for taking the time to share your feedback regarding your recent stay. I sincerely apologise for the unfortunate encounter you experienced upon arrival, as safety and comfort are our top priorities. I regret to learn the room size failed to meet your expectations, it would appear you booked a Balcony room which has the same internal space as a Double room, if you would prefer a larger room I would recommend either a King room or Privilege room (some of which also have balcony if wanted the outdoor space) as these both have a larger footprint and more internal space. I have asked the Restaurant Manager to review their stock levels as there should be decaff coffee available for breakfast so I'm sorry if we ran out during your visit. Furthermore, delays in room readiness are not what we strive for, and I appreciate your patience in this matter. Your comments are valued and will be taken into consideration as we work towards enhancing our guest experience. Sincerely, Damian Kaye General Manager

Other web-users rate our hotel

  • 332 reviews 7.7/10 Location
  • 741 reviews 8.1/10 Room
  • 699 reviews 8.4/10 Service
  • 9 reviews 6.7/10 WiFi
  • 350 reviews 7.5/10 Cleanliness
  • 286 reviews 6.9/10 Breakfast
  • 7 reviews 1.7/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Bridgwater