Mercure Bridgwater Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,046 reviews

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Mercure Bridgwater Hotel - Image 1
Mercure Bridgwater Hotel - Image 2
Mercure Bridgwater Hotel - Image 3
Mercure Bridgwater Hotel - Image 4
56 66 Eastover, TA6 5AR BRIDGWATER, United Kingdom

Description

Hotel extras

  • On site parking available (bookings not required, chargeable £10 per night)

  • On-site Marco Pierre White Steakhouse restaurant

  • Two meeting rooms which accommodate up to 40 people

  • Pets welcome in our Superior King and Twin Rooms only, £15 per pet, per night.

  • Electric car charging available 4 x 22w chargers and 1 x 50w charger

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with kingsize bed

Photo out of - Superior Room with kingsize bed

Superior room with king size bed features triple glazed windows, black out, work desk and chair, laptop safe, mini fridge, refreshment tray, Wi-Fi, and SMART TV. En suite with dual head rainfall shower. Perfect for business or leisure travel.

  • Views:

    City View

Max. number of persons
3
Area
From 9 m² / 96 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 9 m² / 96 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
See availabilities

Superior room with two single beds features triple glazed windows, black out, work desk and chair, laptop safe, mini fridge, refreshment tray, Wi-Fi, and SMART TV. En suite with dual head rainfall shower. Perfect for business or leisure travel.

  • Views:

    City View

Max. number of persons
2
Area
From 11 m² / 118 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Our finest rooms, in addition to the standard facilities incl. Wi-Fi rooms offer extras such as espresso machines, mini fridge with complimentary soft beverage selection and enhanced toiletries, slippers and bathrobes.

  • Views:

    City View

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Accessible rooms feature wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, audible and visual alarms with vibrating fire alarms on request.

Max. number of persons
2
Area
From 27 m² / 290 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Superior room with king size bed features triple glazed windows, black out, work desk and chair, laptop safe, mini fridge, refreshment tray, Wi-Fi, and SMART TV. En suite with dual head rainfall shower. Perfect for business or leisure travel.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 10 m² / 107 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Bridgwater Hotel

56 66 Eastover
TA6 5AR BRIDGWATER
United Kingdom

GPS:51.128882, -2.997712

Telephone
Fax +44000000
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 119 rooms
  • 6 rooms for people with reduced mobility
  • 4 connecting rooms
  • 119 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s TV Channels

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • On site
  • Outdoor parking
  • Private
  • 100 parking spaces
  • Parking opened 24/7
  • Max Limited Height:

  • Parking pricing: 10 GBP 10 GBP Per day

Services & equipment

  • Electric car recharging units 22 kVA

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

MARCO PIERRE WHITE STEAKHOUSE

Photo out of - MARCO PIERRE WHITE STEAKHOUSE

Dine in style at Marco Pierre White Steakhouse Bar & Grill, Bridgwater. Enjoy expertly cooked steaks, fresh local produce, and a welcoming atmosphere-perfect for business lunches, casual dining, or special occasions with friends and family.

Cooking style
International
Capacity
104
Accessibility
Accessible service
56 66 Eastover, TA6 5AR Bridgwater, United Kingdom
Telephone +44 1278 239679
Menu PDF
Cocktail menu PDF
Find out more and book

Exceptional closings

  • From to

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Dine in style at Marco Pierre White Steakhouse Bar & Grill, Bridgwater. Enjoy expertly cooked steaks, fresh local produce, and a welcoming atmosphere-perfect for business lunches, casual dining, or special occasions with friends and family.

Book

Our contemporary Bar is open all day offering everything from coffee to cocktails in a relaxed comfortable setting. If you're looking for somewhere to catch up with colleagues or for a night out with friends Bridgwater's premier bar is what you're after.

Wake up to a delicious breakfast at Mercure Bridgwater. Enjoy a variety of hot and cold options, freshly prepared using quality ingredients. Perfect for energizing business mornings or a leisurely start to your Somerset getaway.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,046 reviews

Customer review rating 3.0/5

Adrian M. Couples - Confirmed reviews ALL

Dear Adrian M., Thank you for your feedback regarding your recent stay. I sincerely apologise for the inconvenience you experienced with the room change due to maintenance issues caused by the storm. I appreciate your acknowledgment of our staff's efforts, and I assure you that your comments will be taken into consideration. Sincerely, Damian Kaye General Manager

Customer review rating 4.0/5

Shirley B. Friends - Confirmed reviews ALL

Dear Shirley B., Thank you for your kind words regarding our hotel and staff. We appreciate your understanding regarding the restaurant challenges and are pleased to hear that our team handled the situation effectively. Your feedback is invaluable to us. Sincerely, Damian Kaye General Manager

Customer review rating 5.0/5

Debra G. Families - Confirmed reviews ALL

Dear Debra G., Thank you for your kind words regarding our excellent location, comfortable beds, and friendly staff. We are delighted to hear that you enjoyed your stay and appreciate your feedback. Sincerely, Damian Kaye General Manager

Customer review rating 5.0/5

Jean O. Solo - Confirmed reviews ALL

Dear Jean O., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and enjoyed the dining experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Sincerely Damian Kaye General Manager

Customer review rating 4.0/5

Neil G. Couples - Confirmed reviews ALL

Dear Neil G., Thank you for your constructive feedback regarding your recent stay at Mercure Bridgwater Hotel. We are delighted to hear that you found the hotel to be clean, welcoming, and comfortable, as well as appreciating our helpful staff and good parking facilities. However, we regret to learn about your dining experience at Marco Pierre White Steakhouse. Your comments regarding the delays and the unavailability of menu items have been noted and we are already in discussions with the MPW supplier to find out why our delivery that we were promised right up until we opened was enroute never arrived and apologise that this issue reduced the menu availability. We strive to ensure a seamless dining experience, and we appreciate your comments as they will assist us in improving our services. Sincerely, Damian Kaye General Manager

Dear Lewis M., Thank you for sharing your feedback regarding your experience at our hotel. I am sorry to hear that your stay did not meet your expectations, and I appreciate your communication with us which I understand the Restaurant Manager has responded too. Sincerely, Damian Kaye General Manager

Customer review rating 4.5/5

Fadzai D. Business - Confirmed reviews ALL

Ordered room service, main and dessert. They bought the dessert at the same time which didnt make sense as it was cream

Dear Fadzai D., Thank you for your positive feedback regarding your comfort during your stay. I appreciate your comments about the room service timing, and I will ensure that this concern is addressed with our team to enhance our service. Sincerely, Damian Kaye General Manager

Customer review rating 3.0/5

Adrian M. Couples - Confirmed reviews ALL

Stay would have been better if we didn't have to change room at 2:30 Saturday morning due to water running down the wall by the side of the bed in room 108 staff very helpful but it still spoiled our stay

Dear Adrian M., Thank you for your feedback regarding your recent stay. I sincerely apologise for the inconvenience you experienced with the room change due to maintenance issues caused by the storm. I appreciate your acknowledgment of our staff's efforts, and I assure you that your comments will be taken into consideration. Sincerely, Damian Kaye General Manager

Customer review rating 4.0/5

Shirley B. Friends - Confirmed reviews ALL

The staff were amazing but there were issues in the restaurant which although out of their control they dealt with extremely well

Dear Shirley B., Thank you for your kind words regarding our hotel and staff. We appreciate your understanding regarding the restaurant challenges and are pleased to hear that our team handled the situation effectively. Your feedback is invaluable to us. Sincerely, Damian Kaye General Manager

Customer review rating 5.0/5

Debra G. Families - Confirmed reviews ALL

Excellent location comfortable beds friendly staff

Dear Debra G., Thank you for your kind words regarding our excellent location, comfortable beds, and friendly staff. We are delighted to hear that you enjoyed your stay and appreciate your feedback. Sincerely, Damian Kaye General Manager

Customer review rating 5.0/5

Jean O. Solo - Confirmed reviews ALL

Always a great stay. Beds really comfortable - good size rooms. Lovely restaurant.

Dear Jean O., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and enjoyed the dining experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Sincerely Damian Kaye General Manager

Customer review rating 4.0/5

Neil G. Couples - Confirmed reviews ALL

Nice, clean and welcoming hotel. Excellent bedroom, good parking and helpful staff. Not so great experience in the Marco Pierre White Steakhouse that ran out of steaks and took over an hour from ordering to presenting the first course. The dining room was comfortable with a nice atmosphere and the waiting staff were all very nice but they had to spend too much time apologising for the lack of available items from the menu.

Dear Neil G., Thank you for your constructive feedback regarding your recent stay at Mercure Bridgwater Hotel. We are delighted to hear that you found the hotel to be clean, welcoming, and comfortable, as well as appreciating our helpful staff and good parking facilities. However, we regret to learn about your dining experience at Marco Pierre White Steakhouse. Your comments regarding the delays and the unavailability of menu items have been noted and we are already in discussions with the MPW supplier to find out why our delivery that we were promised right up until we opened was enroute never arrived and apologise that this issue reduced the menu availability. We strive to ensure a seamless dining experience, and we appreciate your comments as they will assist us in improving our services. Sincerely, Damian Kaye General Manager

Customer review rating 5.0/5

Dean H. Solo - Confirmed reviews ALL

Superb

Dear Dean H., Thank you for your wonderful feedback. We are delighted to hear that your experience at Mercure Bridgwater Hotel was superb and that you found everything to your satisfaction. Your kind words motivate us to continue delivering exceptional service. Sincerely, Damian Kaye General Manager

Customer review rating 1.0/5

Ryan P. Couples - Confirmed reviews ALL

Hotel was ok but service in the restaurant was terrible

Dear Ryan P., Thank you for your feedback regarding your recent experience at our hotel. I regret to hear that the service in our restaurant did not meet your expectations. Your comments will be discussed with the team to see how we could have better dealt with the challenges we faced during your visit as we continually strive to enhance our guest experiences. Sincerely, Damian Kaye General Manager

Customer review rating 4.0/5

Lauren P. Couples - Confirmed reviews ALL

The hotel itself was nice, which was good as Bridgwater has nothing else to offer. We had a Secret Escapes deal making it very good value. The check in experience was ok but it was strange to have the desk in the middle of the entrance with the staff room a few metres away. The door was left open and you could see that it was an absolute tip. It didn’t give a good impression. The staff interaction was minimal as was the information given so I had to ask some questions. Our room was nice but the milk sachets in the room were off leading them to split when added to drinks. Our evening meals in the restaurant were lovely but I felt some of the staff were a bit too casual; calling guests ‘love’, ‘darling’, ‘my sweetheart’, etc. I just don’t think that’s appropriate. However the worst part of our stay was our arrival at breakfast on the first morning. We stood at the podium waiting for someone to greet us and the o my staff member was a couple of metres away folding napkins at the bar while watching tv. He was facing us so there was no way he hadn’t seen us. After a few minutes, someone from reception approached us from behind and asked if we were ok. She was just as confused as we were that we hadn’t been greeted by the staff member working in the restaurant. She called to him and asked if we were ok to go through and he said yes. I asked if he hadn’t seen us, and he said he had but he thought we were on the phone…both of us?! He said everything was self service and that was the end of the interaction. He didn’t take our room number so we could’ve just walked in off the street and helped ourselves. One coffee machine at breakfast was also not enough. The queue was often five people deep and the restaurant wasn’t that busy. Overall it was a good stay but some things definitely let it down. I would stay again if we had the same deal but as mentioned there’s nothing in Bridgwater so it would be to explore further afield.

Dear Lauren P., Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that you found the hotel itself to be nice and appreciated the value of your Secret Escapes deal. However, I regret to learn about the aspects of your experience that did not meet your expectations. Your concerns regarding the staff's attentiveness and demeanor are noted, and I assure you that we strive to maintain a professional but friendly standard in our interactions so I am sorry if on this occasion the balance wasn't achieved. I will ensure your feedback is shared with the team for further consideration. Additionally, I apologise for the oversight regarding the milk sachets in your room. Your remarks about the breakfast experience, including the staffing situation and coffee machine availability, are appreciated I will be reviewed these with the Restaurant manager and ensure the team member concerned is spoken to as we continually seek to enhance our service. I thank you once again for your insights, and I hope to welcome you back in the future for another stay. Sincerely Damian Kaye General Manager

Customer review rating 5.0/5

Michael M. Couples - Confirmed reviews ALL

Central location for visiting local attractions

Dear Michael M., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our accommodations comfortable and appreciated our central location for exploring local attractions. Sincerely, Damian Kaye General Manager

Customer review rating 4.0/5

Louise H. Couples - Confirmed reviews ALL

Bed whilst comfy must have been regularly slept in by 1 person as it sank in the middle. Pillows , duvet and shower lovely. Good quality. Size of the room and only 1 chair more suited to single occupancy.

Dear Louise H., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found the shower and bedding to your liking. Your comments about the bed will be shared with our team to check it has been turned as per the normal schedule. Sincerely, Damian Kaye General Manager

Customer review rating 5.0/5

Tony R. Solo - Confirmed reviews ALL

This is the third stay here and everything is exactly as it was the first. The cleanliness, the friendly, knowledgeable and efficient staff, the position- everything. I'll be back!

Dear Tony R., Thank you for your wonderful feedback. We are delighted to hear that your experiences with us have consistently met your expectations regarding cleanliness, staff efficiency, and location. We look forward to welcoming you back for your fourth stay! Sincerely Damian Kaye General Manager

Customer review rating 4.5/5

Francesca M. Business - Confirmed reviews ALL

I stay here every 3 months for work and it's always consistent. Clean, good food menu in the restaurant and the rooms are big.

Dear Francesca M., Thank you for your kind words. We are delighted to hear that you consistently enjoy our clean facilities, spacious rooms, and friendly service. Your continued patronage is greatly appreciated, and we look forward to welcoming you back on your next visit. Sincerely Damian Kaye General Manager

Customer review rating 5.0/5

Catherine J. Couples - Confirmed reviews ALL

We stopped overnight on our way to Dartmoor and were glad we did! The room was very comfortable with a great shower; the staff were friendly and welcoming; the food, both dinner and breakfast, was delicious. A great stay.

Dear Catherine J., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our rooms comfortable and enjoyed the meals provided. Your compliments about our staff are greatly appreciated, as they strive to create a welcoming atmosphere for all our guests. Sincerely, Damian Kaye General Manager

Customer review rating 4.0/5

Judith H. Couples - Confirmed reviews ALL

Well located

Dear Judith H., Thank you for your positive feedback regarding the location of our hotel. We are pleased to hear that our convenient positioning contributed to your experience. We hope to welcome you back in the future. Sincerely Damian Kaye General Manager

Customer review rating 5.0/5

Peter S. Couples - Confirmed reviews ALL

Everything Good. This is a super smooth operation. The Management Team and the Operations Staff to be congratulated in creating a machine that , from a customer perspective, just runs.

Dear Peter S., Thank you for your kind words regarding your recent stay at Mercure Bridgwater Hotel. We are delighted to hear that you found our operations to be smooth and efficient. Your recognition of our team is greatly appreciated. Sincerely, Damian Kaye General Manager

Customer review rating 1.0/5

Paul B. Business - Confirmed reviews ALL

I arrived on Sunday 11/10/2026. I attended the restaurant for an evening meal of Fish, Chips and peas, then I tried making two cups of tea with the facilities within the room (301). Each brew I made tasted vile and each cup of tea was poured down the sink. I requested that the kettle was replaced as when you smelt inside the kettle it didn't smell right (chemical smell & taste). I spent the evening and night, approximately 22:30 -02:00 hrs on the the toilet being violently ill with gastroenteritis. I reported my experience to your staff the following morning. On Monday I went to ASDA and bought some Loperamide 2mg capsules, so that hopefully I could complete the business I was in Bridgwater to deliver all week. On Tuesday I requested room service of Soup, Pizza and side Salad, which was very good. The food was warm. The stainless steel dome used to protect the food (Cloche) needed a clean both on the outside and definitely on the inside. On Tuesday, I decided to eat within my room for my work, and keeping it safe I opted for the soup (excellent) pizza , chips (big mistake). I again experienced an upset stomach (gastroenteritis). The Cloche again wasn't clean, and the plate had what I believe was water/detergent marks from when it had been removed from whatever way you wash/clean the plates. On Wednesday I again worked from my room. This time I choose to have soup, club sandwich and side salad which was nice. Again the plate cloche wasn't the cleanest. What I found very interesting was a comment one of your staff made. They asked how was my food was the evening before. I commented on the chips stating I wouldn't eat the chips again because of how they made me feel and the taste. She replied that she wouldn't eat the chips herself as they were not very nice. Other things that I experienced were: 1. I left the towel in the shower base for them to be changed (as requested on the card in the room). On my return, the towels were where I left them in the shower base and I had to collect towels from reception. 2. Tea bags weren't replenished, so I again visited to reception. 3. The table light was broken wasn't fixed till Thursday. 4. On Saturday I had a cooked breakfast, the hot food wasn't hot. 5. During the week, I visited reception to ask for some fresh milk for making tea due to my unsettled stomach. My room service food arrived but the milk did not. I called reception to ask for it again. 6. On all three occasions that I ordered room service, they could not take my order over the phone and I had to visit reception to complete my order. To say I was disappointed would not accurately reflect my experience or my feelings. Following my episode of illness, the incident was investigated and I was assured that I would have a response before I left the hotel. This didn't happen! I did have two e-mails stating that it was being investigated. Yours sincerely, Paul B.

Dear Mr. B., Thank you for your feedback regarding your recent stay at Mercure Bridgwater Hotel. I sincerely regret to learn about the issues you encountered during your time with us. Your experience is not reflective of our standards, and I appreciate you bringing these matters to our attention. It is regrettable that you did not receive a timely follow-up regarding the investigation into your illness, I understand that my Restaurant Manager has been trying to speak to you following the investigation but was unable to so has now responded via email. Thank you once again for your valuable feedback, and I hope to have the opportunity to serve you better in the future. Sincerely, Damian Kaye General Manager

Customer review rating 5.0/5

Geoffrey M. Couples - Confirmed reviews ALL

Hotel recommended to us by relative. It was perfectly located as a halfway point on our way to Devon. We took advantage of a special half board rate in one of your deluxe rooms. The room was quiet. Food in the restaurant was excellent. We shall definitely stay here again when we travel down to Devon next May.

Dear Geoffrey M., Thank you for sharing your positive experience at Mercure Bridgwater Hotel. It's always lovely to hear our past guests are recommending us and its great that you found your stay equally as enjoyable and found our location convenient for your journey south. I'm glad to hear you enjoyed our half board rate, and appreciated the quality of your dinner and breakfasts in our MPW restaurant. It is wonderful to know that you plan to return next May; we look forward to welcoming you back and providing another comfortable stay. Sincerely Damian Kaye General Manager

Customer review rating 4.5/5

Alistair R. Couples - Confirmed reviews ALL

Reception rather modern but effective. Staff all very helpful.

Dear Alistair R., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our central location and the helpfulness of our staff. Your comments are greatly valued and encourage our team to maintain high standards. Sincerely, Damian Kaye General Manager

Other web-users rate our hotel

  • 322 reviews 7.7/10 Location
  • 777 reviews 8.1/10 Room
  • 729 reviews 8.4/10 Service
  • 10 reviews 9.2/10 WiFi
  • 359 reviews 7.1/10 Cleanliness
  • 284 reviews 6.9/10 Breakfast
  • 87 reviews 5.9/10 Bar

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