Grand Mercure Malang Mirama 5 stars

Customer review rating (ALL Rating) 4.8/5 2,016 reviews

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Description

Hotel extras

  • Within walking distance of the famed PLAZA ARAYA.

  • Strategically located near Abd Rahman Saleh Malang Airport

  • Near to Sarinah Mall Malang and other major shooping centres along Jenderal Basuki Rachmat.

  • Near tourist attractions such us Hawai Water Park, Malang Place and TGP Malang Monument.

  • Only 15 minutes by walking from Immigration and near the tourism Board Office.

Our accommodation(s)

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Hotel location

Grand Mercure Malang Mirama

Jalan Raden Panji Suroso No. 7, Jawa Timur
65126 MALANG
Indonesia

GPS:-7.942229, 112.64853

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  2,016 reviews

Customer review rating 4.0/5

Sugiantoro H. Business - Confirmed reviews ALL

Nice stay and got room upgraded to suites using my Diamond Membership. Breakfast service is good and has lots of choices. I managed to have dinner and disappointed with the service and quality of foods.

Dear SUGIANTORO H. Sugeng Dalu, Warmest Greeting from Grand Mercure Malang Mirama. Thank you for your feedback. We sincerely apologize for the unpleasant experience during your stay at Grand Mercure Malang Mirama. Your feedback is greatly appreciated and will help us improve our service. We hope to have the opportunity to welcome you back in the future for a better experience. Thank You Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 5.0/5

Rahmat F. Solo - Confirmed reviews ALL

Everything has been great, the staff is very welcoming.

Dear Rahmat F., Sugeng Dalu, Warmest Greeting from Grand Mercure Malang Mirama. Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us. Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this valuable information to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Since We aim to consistently provide the best services to meet your expectations and those of all our guests. We look forward to welcoming you back soon. Thank You Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 5.0/5

Noelp P. Solo - Confirmed reviews ALL

hebat

noelp P. yang terhormat, Sugeng Sonten, Salam Hangat dari Grand Mercure Malang Mirama. Terima kasih telah bersedia meluangkan waktu untuk memberikan penilaian dan ulasan yang sangat berharga mengenai pengalaman anda bersama kami Grand Mercure Malang Mirama. Sangat menyenangkan bagi kami mengetahui bahwa Anda mendapatkan pengalaman yang menyenangkan selama bersama kami. Kami selalu membagikan dan memberitahukan mengenai penilaian atau ulasan Anda yang sangat berharga kepada tim kami. Kami yakin bahwa hal ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya kami bisa memberikan yang terbaik seperti kunjungan Anda sebelumnya. Matur Nuwun Hormat kami, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

Yohanes S. Families - Confirmed reviews ALL

Free photo session very memorable for us

Dear Yohanes S., Sugeng Dalu, Warmest Greeting from Grand Mercure Malang Mirama. Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us. Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this valuable information to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Since We aim to consistently provide the best services to meet your expectations and those of all our guests. We look forward to welcoming you back soon. Thank You Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 5.0/5

Sinta T. Business - Confirmed reviews ALL

Warm welcome when i arrived at the hotel,Mr Fauzan assisted me during my stay,i had wonderful afternoon tea with my business partner at the roof top hotel.Attentive breakfast assistance even i asked 4 am it should be ready at my room as i had to depart at 4.30 am.It is truly lovely hospitality and appreciation as accor diamond member.

Dear SINTA T., Sugeng Dalu, Warmest Greeting from Grand Mercure Malang Mirama. Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us. Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this valuable information to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Since We aim to consistently provide the best services to meet your expectations and those of all our guests. We look forward to welcoming you back soon. Thank You Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Other web-users rate our hotel

  • 291 reviews 8.6/10 Location
  • 1,324 reviews 9.2/10 Room
  • 1,819 reviews 9.4/10 Service
  • 15 reviews 4.7/10 WiFi
  • 989 reviews 9.3/10 Food
  • 739 reviews 9.3/10 Cleanliness
  • 728 reviews 9.2/10 Amenities
  • 558 reviews 9.5/10 Breakfast

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