Grand Mercure Bengaluru at Gopalan Mall 5 stars

Customer review rating (ALL Rating) 4.6/5 1,100 reviews

Grand Mercure Bengaluru at Gopalan Mall - Image 1
Grand Mercure Bengaluru at Gopalan Mall - Image 2
Grand Mercure Bengaluru at Gopalan Mall - Image 3
Grand Mercure Bengaluru at Gopalan Mall - Image 4

Description

Hotel extras

  • Elegantly designed rooms starting from 37 sq.m. Feature wireless charging dock.

  • Features 1 Ballroom and 7 meeting rooms & can host 20 to 400 delegates

  • 29 apartment styled suites, with state of the art kitchenette and private terrace

  • 8 well equipped meeting spaces to host events for 20-400 guests

  • La Utsav - the all day dining restaurant features the a' la carte menu

Our accommodation(s)

Hotel location

Grand Mercure Bengaluru at Gopalan Mall

Opposite RMZ Infinity Techpark, Swamy Vivekananda Road
560093 Bengaluru
India

GPS:12.992607, 77.660589

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

La Utsav

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,100 reviews

Customer review rating 5.0/5

Satya N. R. V. Families - Confirmed reviews ALL

Our stay at Grand Mercure with family was truly delightful, and we are grateful to the entire team across the hotel, Lautsav Restaurant, and Tattva Spa for making it so memorable. A special thanks to Prinu for ensuring a smooth check-in and checkout experience, and for having our room ready on time without any wait. Melissa was extremely helpful with in-room services and made sure everything was comfortable for us. At the restaurant, Shivam stood out for his warm hospitality—he greeted us so well and ensured that my family felt comfortable throughout our dining experience. Chef Ayush deserves special appreciation for preparing perfect and delicious meals; my kids thoroughly enjoyed the food. We would also like to acknowledge the efforts of Abhinav, Manoj, Chandan, Shiva, Prerona, and Zeeshan for their support and service. A heartfelt thank you to Tumpa at the lounge for crafting special drinks for my family—such a thoughtful touch. Chef Devendar made sure we relished authentic South Indian food, and we truly appreciate the care taken for my family members who enjoyed every bit of it. Kudos to the talented professionals at restaurant Sandeep, Karan, Ajay, Densing, Vignesh, Adharv, Zeeshan and Vasigaran for consistently serving delicious dishes. Also, thank you to Srikanth from F&B for his excellent service. From Tattva Spa, a special mention to Neikho, who is truly exceptional at deep tissue therapy. Her technique, precise attention to pressure points, and ability to understand individual needs made the session deeply relaxing and rejuvenating—truly a standout experience. Special thanks to Durga as well for seamlessly coordinating and scheduling all the appointments. Her promptness, flexibility, and attention to detail ensured a completely hassle-free and well-organized spa experience for my entire family.

Dear Mr. V., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 1.5/5

Manik H. Business - Confirmed reviews ALL

Really poor breakfast

Dear Mr. H., Namaskara! Thank you for taking the time to tell us about your overall experience at the Grand Mercure Gopalan Mall. I am sorry that your breakfast experience did not meet your expectations. At Grand Mercure, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Myron L. Solo - Confirmed reviews ALL

Check in was smooth. Food was excellent and waiters extremely helpful. Room comfortable with great shower.

Dear Mr. L., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Ananth B. Business - Confirmed reviews ALL

the stay was comfortable.

Dear Mr. B., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Customer review rating 5.0/5

Venkatesh K. Solo - Confirmed reviews ALL

Comfortable and well located

Dear Mr. Venkatesh K., Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards, Ram Shetty General Manager

Other web-users rate our hotel

  • 200 reviews 9/10 Location
  • 459 reviews 8.8/10 Room
  • 801 reviews 9.3/10 Service
  • 13 reviews 9/10 WiFi
  • 175 reviews 9/10 Comfort
  • 169 reviews 8.6/10 Cleanliness
  • 168 reviews 9.6/10 Vibe
  • 165 reviews 8/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Bengaluru