Grand Mercure Bengaluru at Gopalan Mall 5 stars

Customer review rating (ALL Rating) 4.4/5 1,013 reviews

Grand Mercure Bengaluru at Gopalan Mall - Image 1
Grand Mercure Bengaluru at Gopalan Mall - Image 2
Grand Mercure Bengaluru at Gopalan Mall - Image 3
Grand Mercure Bengaluru at Gopalan Mall - Image 4
Opposite RMZ Infinity Techpark,, Swamy Vivekananda Road, 560093 Bengaluru, India

Description

Hotel extras

  • Elegantly designed rooms starting from 37 sq.m. Feature wireless charging dock.

  • Features 1 Ballroom and 7 meeting rooms & can host 20 to 400 delegates

  • 29 apartment styled suites, with state of the art kitchenette and private terrace

  • 8 well equipped meeting spaces to host events for 20-400 guests

  • La Utsav - the all day dining restaurant features the a' la carte menu

Our accommodation(s)

Hotel location

Grand Mercure Bengaluru at Gopalan Mall

Opposite RMZ Infinity Techpark,, Swamy Vivekananda Road
560093 Bengaluru
India

GPS:12.992607, 77.660589

Telephone
Fax +91 80 6843 0001

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

La Utsav

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,013 reviews

TripAdvisor Rating  5.0/5  2,146 reviews

Certificate of excellence 2023

Great food and service

TripAdvisor rating 5.0/5

Connector12963074428 TripAdvisor review

Chef Devender yadav and team made very delicious breakfast. The food was amazing and service was great. Highly recommend visiting here. There are five stations with all kinds of food including american, south indian, chinese and baked stuff. You can eat as much as you like and the staff is extremely friendly.

Good stay, good people

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We stayed in 815 for 15 days as part of family trip, when we enter in hotel and seen the best interior and then hotel room is very clean and I feel ts best in industry standards. The next day we gone for breakfast and got introduced to mr.chef Ashok. He is talkitive and tried to understand our choices of taste and he prepared the food according to our choices. I would say food is delicious and mouth watering. From that day in wards till next 15 days , whenever we enter breakfast area, he observes us and came to my table wish us and then asks us for any different food variety would like to try. The last day we requested for chapathi mr chef phani babu prepared it very well. Those are very nice. Housing keeping kritika, she kept our room very clean. and laundry Umesh and dining area angala they are very nice people. One improvement in the wash room in 815 , as we are family used wash room at a time like 2 or 3 people. As the glass door is transparent inside the washroom , it become very difficult to manage.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Grand Mercure Gopalan. I am sorry that your overall experience did not meet your expectations. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have made a note of your comments on washroom area door being transparent. We appreciate your sharing your concerns, and truly apologies for the same. It is our hope that you will give us the opportunity to better serve you in the near future. Regards, Ram Shetty General Manager

Great place to stay

TripAdvisor rating 4.0/5

Ivy Clarice B TripAdvisor review

Great service, the staff are all friendly and welcoming from the onset. They would always check in with you if there's anything you need and how they can help which I appreciate. The room is also cozy, clean and homey. Overall, I had a great stay.

Dear Guest, Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards Ram Shetty General Manager

Very nice services

Customer review rating 5.0/5

P. Business - Confirmed reviews ALL

Very nice hotel, very nice services. Would love to come back again soon. Aaryaman was very prompt and courteous during my stay, also thanks to Aishwarya, Pooja, Mohit and Reshav

Dear Mr. P., We very much appreciate your comments regarding your stay at the Grand Mercure Gopalan. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are glad to know that you enjoyed the stay and were taken care well by our Heartists. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ram Shetty General Manager

Very happy with my stay

Customer review rating 5.0/5

Ankush B. Couples - Confirmed reviews ALL

Although it was a short stay, I absolutely loved the experience. Thanks to Reshav who took my checkout and also to Aaryaman and Pooja

Dear Mr. B., We very much appreciate your comments regarding your stay at the Grand Mercure Gopalan. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are glad to know that you enjoyed the stay and were taken care well by our Heartists. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ram Shetty General Manager

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Other web-users rate our hotel

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  • 634 reviews 8.6/10 Food
  • 311 reviews 9.7/10 Vibe
  • 267 reviews 8.8/10 Comfort
  • 231 reviews 8.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.