Novotel Thalassa Le Touquet 4 stars

Customer review rating (ALL Rating) 4.4/5 3,215 reviews

Novotel Thalassa Le Touquet - Image 1
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Description

Hotel extras

  • Breathtaking sea views

  • Free access to the heated seawater swimming pool

  • Spa and Thalasso treatments, fitness

  • Two charging stations for Electra electric vehicles

  • Certified Accueil Vélo (bike friendly)

Our accommodation(s)

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Room 1

Hotel location

Novotel Thalassa Le Touquet

Front de Mer, BP 214
62520 LE TOUQUET
France

GPS:50.51445, 1.57859

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,215 reviews

Customer review rating 4.0/5

Jacqueline T. Couples - Confirmed reviews ALL

Dear Jacqueline T., Thank you for taking the time to share your experience at Novotel Thalassa Le Touquet. We are delighted to learn that you enjoyed our prime beachfront location and the exceptional service provided by our staff. It is wonderful to know that you found tranquility during your stay and that you appreciated the amenities we offer, including the pool and our dog-friendly policies. We understand your concerns regarding the dining arrangements for guests accompanied by dogs. Our current policy aims to maintain a comfortable environment for all guests while allowing dogs in designated areas. Your comments regarding the need for more accessible dining space for dog owners have been duly noted. We continuously strive to improve our services and ensure a pleasant experience for all our guests. Thank you once again for your valuable feedback. We hope to welcome you back for another relaxing stay in the future. Customer Service Thalassa Sea & Spa Le Touquet

Customer review rating 4.0/5

Susan M. Couples - Confirmed reviews ALL

Dear Susan M., Thank you for taking the time to share your experience. We are delighted that you enjoyed the view and the quality of our service. We take note of your remark regarding the shower and will evaluate this point with care. Customer Service Thalassa Sea & Spa Le Touquet

Customer review rating 5.0/5

Julian R. Families - Confirmed reviews ALL

Customer review rating 4.5/5

John S. Couples - Confirmed reviews ALL

Dear John S., Thank you for your positive feedback regarding your recent stay at Novotel Thalassa Le Touquet. We are delighted to hear that you appreciated the service and hospitality of our staff, as well as the quality of your meals at the restaurant La Maison. We take note of your comments regarding breakfast. We understand that the layout may give an impression of dynamism, and we will consider solutions to enhance our guests' experience. Additionally, we are sorry to learn that some elements of your room did not meet your expectations. Your remark regarding the bathroom and the balcony will be shared with our maintenance team to assess possible improvements. We thank you once again for your constructive comments and are pleased that you found your stay overall enjoyable. We hope to welcome you back very soon. Customer Service Thalassa Sea & Spa Le Touquet

Customer review rating 3.0/5

Rhiannon R. Families - Confirmed reviews ALL

Dear Rhiannon R., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Thalassa Le Touquet. We appreciate your observations, as they assist us in enhancing our services. I regret to learn that you found our family-friendly offerings lacking, particularly in the dining options available during the afternoon hours. While our kitchen hours are set for operational efficiency, I understand the importance of accessible food choices for families. Your comments about the children's menu and the atmosphere at the beach bar have been duly noted. I also appreciate your insights regarding the air conditioning and staff interactions. Our aim is to provide exceptional service, and it is concerning to hear that your experience did not reflect this standard. Regarding the access to the sun lounger terrace, I understand your frustration and appreciate your feedback on this matter. We are pleased to know you enjoyed the swimming pool and found some of our staff to be accommodating. Your comments will be shared with the team as we strive to improve and meet our guests' expectations. Service Clients Thalassa Sea & Spa Le Touquet

Other web-users rate our hotel

  • 815 reviews 9/10 Location
  • 1,457 reviews 6.6/10 Room
  • 1,404 reviews 8/10 Service
  • 15 reviews 1.2/10 WiFi
  • 517 reviews 3.5/10 Comfort
  • 482 reviews 7.3/10 Breakfast
  • 370 reviews 4.9/10 Cleanliness
  • 311 reviews 2.6/10 Value

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