Novotel Sydney West HQ

Customer review rating (ALL Rating) 4.6/5 1,792 reviews

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Novotel Sydney West HQ - Image 1
Novotel Sydney West HQ - Image 2
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Novotel Sydney West HQ - Image 4
55 Sherbrooke Street, 2766 ROOTY HILL, Australia

Description

Hotel extras

  • Free WiFi, large ergonomic work space

  • Double sofa, connectable TV, Foxtel Business IQ

  • Currently Room Service Available for Breakfast 7 Days, and Dinner Tuesday- Saturday

  • Choice of flexible rooms for effective events

  • 15 minutes to station, Approximately one hour to the CBD

Our accommodation(s)

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Hotel location

Novotel Sydney West HQ

55 Sherbrooke Street
2766 ROOTY HILL
Australia

GPS:-33.766521, 150.832336

Telephone
Fax +61 2 9832 1347

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

33 Grill - Bar & Dining

33Grill Bar & Dining is currently available for buffet breakfast and room service breakfast daily, and dine in dinner and room service dinner Tuesdays to Saturdays (subject to change and availability) 33 Grill dinner closes on Public Holidays

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,792 reviews

TripAdvisor Rating  4.4/5  1,164 reviews

Customer review rating 5.0/5

Kathryn R. Business - Confirmed reviews ALL

All Wonderful Staff & Breakfast!

Dear Kathryn, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the service provided by our staff and the breakfast offerings. Your feedback is valued, and we hope to welcome you back soon. Best regards, Roselle Chalmers Assistant Manager Novotel Sydney West HQ

Customer review rating 4.5/5

Trent J. Couples - Confirmed reviews ALL

Good location

Dear Trent , We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Nuttall Hotel Manager

Customer review rating 4.5/5

Hayley B. Business - Confirmed reviews ALL

As usual, I had a great stay here- the only downfall was that I was here for business and being school holidays the floor had quite a lot if children staying and they were up running around being noisy until very late.

Dear Hayley, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your time with us. We understand that school holidays can lead to increased activity, and we appreciate your understanding during this period. Best regards, Roselle Chalmers Assistant Manager Novotel Sydney West HQ

Customer review rating 3.0/5

Danielle W. Families - Confirmed reviews ALL

Was good, but having a dirty bed after housekeeping said they have made up the room was very disappointing

Dear Danielle, Your feedback is important to us, and we appreciate you taking the time to share your experience of our hotel. It is unfortunate that your experience staying with us at the Novotel Sydney West HQ was not all you hoped for. May I offer our sincerest apologies that the cleaning of the room was not up to standard. We have already discussed this with our housekeeping management team. Should we have the opportunity to welcome you back in the future, please be assured we will do everything possible to make your next stay a more positive and enjoyable experience. Thank you once again for completing this survey Warm Regards, James Arbizo Assistant Manager Novotel Sydney West HQ

Customer review rating 5.0/5

Reg K. Couples - Confirmed reviews ALL

I have just said it all! This I have told many people over the past three days. Given the chance we will return and bring friends. Your staff are friendly but efficient. They made us feel welcome and could not have done more to make our stay enjoyable.

Dear Reg, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and efficient. It is gratifying to know that our accommodations, parking, and food contributed to a memorable experience. We truly appreciate your recommendation and look forward to welcoming you and your friends back to Novotel Sydney West HQ in the future. Best regards, James Arbizo Assistant Manager Novotel Sydney West HQ

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Other web-users rate our hotel

  • 470 reviews 9.4/10 Location
  • 1,229 reviews 8.6/10 Room
  • 857 reviews 8.8/10 Service
  • 11 reviews 8.2/10 WiFi
  • 745 reviews 8.5/10 Comfort
  • 478 reviews 8.5/10 Cleanliness
  • 280 reviews 7.6/10 Food
  • 266 reviews 7.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.