Novotel Sydney Darling Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,951 reviews

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Description

Hotel extras

  • Stroll to ICC, TikTok Entertainment Centre, Chinatown, Darling Harbour and much more.

  • Enjoy craft beers and bespoke wines at Pumphouse Bar & Restaurant.

  • Overlooking the Chinese Gardens of Friendship-enjoy views of nature in the heart of the city.

  • Temperature controlled Indoor Lap Pool & Gymnasium.

  • Complimentary Wi-Fi for ALL!

Our accommodation(s)

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Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000 DARLING HARBOUR
Australia

GPS:-33.87747, 151.202709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PUMPHOUSE RESTAURANT and BAR

Located at the heart of Darling Square, Pumphouse Bar and Restaurant now serves and produces a range of different craft and premium brews, and sells bespoke wines to add a little theatre to the Pumphouse experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,951 reviews

Customer review rating 4.0/5

Emma D. Business - Confirmed reviews ALL

The location was great as had a conference near by. The room was comfy and well appointed. Only negative I wish to share- 2 lifts for guests not sufficient enough during peak times. Check in took and inordinately long time! Thank I’ll stay again.

Dear Emma, We would like to thank you for taking the time to review your time at our hotel. We are delighted to hear that our convenient location near the ICC Sydney added ease to your business trip and that your room provided the comfort you needed. We also appreciate knowing you found your accommodations well-appointed for your stay. That said, we sincerely regret the delays you experienced during check-in and the inconvenience with lift availability during peak times. Our team aims to ensure smooth arrivals and we are reviewing peak period staffing to enhance efficiency. Guest feedback like yours is crucial as we strive to improve our services. Finally, we hope you were able to unwind in our tranquil spaces after your conference and perhaps explore Pumphouse Sydney’s craft brews during your downtime. We’re glad our proximity to Darling Square’s vibrant offerings contributed positively to your stay. We look forward to seeing you again. Best regards, Matthew Hill, General Manager

Customer review rating 4.5/5

A. N. A. Business - Confirmed reviews ALL

great service for breakfast

Dear A., Thank you for choosing our hotel. We are thrilled to hear your time at Novotel Sydney Darling Square was comfortable. Our team takes pride in delivering attentive service, especially during our breakfast offerings at Pier Street Grill. It’s wonderful to know our breakfast team member made a positive impression, and we’ll ensure your kind words reach them. As a valued Platinum member, your satisfaction remains our priority, and we’re delighted you chose us for your business travels. We would love to welcome you back on many more occasions. Best wishes, Matthew Hill, General Manager

Customer review rating 4.5/5

Neomi B. Families - Confirmed reviews ALL

Well equipped room

Dear Neomi, Please accept our sincere thanks for this glowing review. We are delighted to hear you appreciated our prime location in the heart of Darling Harbour, perfect for exploring Sydney’s vibrant offerings. It’s wonderful to know your room met your needs with its modern amenities, designed to ensure comfort for families. Our team takes pride in creating inviting spaces that cater to diverse preferences. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Matthew Hill, General Manager

Customer review rating 4.0/5

Antoinette M. Families - Confirmed reviews ALL

Great accommodation and centrally located to shops activities and a wide variety of dining options

Dear Antoinette, We appreciate your kind review. We are delighted to hear you found our accommodation comfortable and enjoyed the convenient access to nearby attractions and dining options. We are sincerely sorry that some aspects of your stay did not meet your expectations. Your feedback about children’s activity options is invaluable, and we will explore ways to enhance family experiences. Nonetheless, we are thrilled our central location near Darling Harbour’s vibrant scene contributed positively to your family trip. It was also a pleasure to know our breakfast team made your mornings smoother with their attentive service. We look forward to the pleasure of welcoming you back. Many thanks again, Matthew Hill, General Manager

Customer review rating 4.0/5

Sabrine N. Business - Confirmed reviews ALL

I had a great stay at this hotel during a short two-night business trip. The room was comfortable, with a very cosy bed that made it easy to unwind after a long day. Everything was clean and well-kept, which I appreciated. The standout feature is definitely the location. Being right on Darling Square meant there were plenty of great dining options just steps away, and it felt safe walking around at night, especially along Barangaroo. The staff were also very friendly and welcoming throughout my stay, which made the experience even better. Overall, a solid choice for a convenient and comfortable stay.

Dear Sabrine, Thank you for taking the time to share your thoughts. We are delighted to hear your room provided the comfort needed for a productive business trip. Our team takes pride in maintaining clean and welcoming spaces, and it’s heartening to know you appreciated the care taken with your surroundings. That said, we regret any inconvenience you encountered regarding access during your stay. Our central location in Darling Square offers convenience, yet we understand the challenges of navigating a bustling area. Please feel free to reach out to our 24-hour reception for any assistance in future visits. Lastly, we’re glad the cozy bed helped you recharge after busy days. Safe travels and productive journeys ahead! We look forward to welcoming you back. Kind regards, Matthew Hill, General Manager

Other web-users rate our hotel

  • 1,633 reviews 9.5/10 Location
  • 1,631 reviews 7.8/10 Room
  • 1,628 reviews 8.1/10 Service
  • 37 reviews 5.5/10 WiFi
  • 690 reviews 8/10 Cleanliness
  • 520 reviews 7.1/10 Breakfast
  • 385 reviews 6.7/10 Amenities
  • 332 reviews 8.4/10 Vibe

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