Rotary Hotel Geneva - MGallery Collection 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,224 reviews

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18-20, rue du Cendrier, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Fitness room and sauna

  • Connecting and adjoining rooms available upon request

  • Green Key certified

  • Receive a complimentary card on arrival for unlimited use of Geneva's public transportation.

  • Relax on our shaded terrace by the fountain, open from spring to autumn

Our accommodation(s)

Hotel location

Rotary Hotel Geneva - MGallery Collection

18-20, rue du Cendrier
1201 GENEVA
Switzerland

GPS:46.207235, 6.145048

Telephone
Fax +41 22 908 80 81

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

L'ARTISAN

The restaurant features a summer terrace with a decorative water fountain. It serves French and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,224 reviews

Customer review rating 4.5/5

Phua S. C. Solo - Confirmed reviews ALL

Well located hotel. Close to the train station which is a big plus given how the airport is easily accessible from the train station as well as the nearby towns along the lake. The lovely Rhone is just behind the hotel. The Cathedrale Saint-Pierre Geneva is also within walking distance as are a fair bit of the tourist attractions. The United Nations Office and the Broken Chair sculpture is a short bus ride away - and thank you for the complimentary transport card. It made travelling on Geneva’s public transport, including the train ride to and from the airport so very convenient. The hotel itself is lovely and thank you for the room upgrade. The room was spacious and the amenities were more than adequate. Bed was comfortable and a good night’s sleep was easy to achieved. Nice breakfast spread and it was great that you are given a choice of you want eggs to be done. Great check out experience. Good spread of restaurants and eating places - not only in terms of choice but also price levels. Worth a return anytime in Geneva.

Dear Mr. C., Thank you for taking the time to review your recent stay. We are delighted that your stay at Hotel Rotary MGallery Geneva was memorable. Our priority is to ensure each guest experiences the charm of our location and the comfort we offer. It is wonderful to hear you appreciated the convenience of our proximity to transportation hubs and key attractions. Your mention of the complimentary transport card bringing ease to your travels is particularly heartening, as we aim to make exploring Geneva seamless for our guests. We are also glad your upgraded room provided the spaciousness and amenities needed for restful nights. That said, we truly regret your welcome amenity did not meet expectations. We value our Diamond members deeply and will review this aspect to ensure future stays reflect the quality you deserve. Finally, we are pleased you enjoyed the breakfast variety and our culinary team’s flexibility. Your kind words about the check-out process and nearby dining options confirm we are meeting our goal of creating a holistic experience. We look forward to welcoming you back on future occasions. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 2.0/5

Yiran H. Business - Confirmed reviews ALL

The laundry service damaged my blazer and reacted slowly.

Customer review rating 1.5/5

Priscilla A. Families - Confirmed reviews ALL

Unfortunately, both my mom and I did not enjoy the accommodations here. Between the daily construction, the thin walls where we can hear people running and walking above us, I hated this hotel. With the poor, dingy, decor, under no circumstance should this be considered a five star hotel. Besides the cheap decor, the loud noise, the lack of peacefulness - the food was terrible. We had breakfast included within our stay and the chef couldn’t make simple eggs. I absolutely would not recommend this hotel to anyone, no matter how convenient located.

Customer review rating 5.0/5

Jeffrey L. Couples - Confirmed reviews ALL

Weather was cold and windy but hotel was fantastic.

Dear Mr. L., Thank you for your kind review of your recent stay at our hotel. We are thrilled to hear you had a fantastic stay at Hotel Rotary MGallery Geneva despite the chilly weather. It is wonderful that Alan at our bar L’Artisan contributed to your satisfaction with his signature cocktails. We take pride in offering a memorable experience, and your acknowledgment of our team’s efforts means a lot. We are also delighted you value the benefits of our ALL Accor loyalty programme and appreciate your trust in receiving our tailored communications. We look forward to welcoming you back for another memorable experience. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Customer review rating 4.5/5

Marco T. Business - Confirmed reviews ALL

Had a great stay, room waslarge, clean and very comfortable. Excellent breakfast. Conveniently located both for stationa nd for center

Dear Mr. T., Thank you for this positive review. We are delighted that your stay at Hotel Rotary MGallery Geneva met your expectations. Your feedback inspires us to continue crafting memorable experiences for our guests. It is wonderful to know you appreciated the comfort and spaciousness of your room, along with the kindness of our team. We take pride in maintaining high standards of cleanliness and ensuring our guests feel well taken care of during their visits. That said, we regret any inconvenience you experienced regarding accessibility. Our central location offers convenience, but we acknowledge the challenges it can sometimes present. Please know we are always here to assist with any specific needs during your stay. Finally, we are thrilled you enjoyed our breakfast offerings. Located steps from the lake, we strive to blend convenience with comfort, making every morning a pleasant start to your day. We look forward to welcoming you back on future occasions. Best wishes, Faustine Ferrari - Front Office Manager, Front office Manager

Other web-users rate our hotel

  • 480 reviews 9.5/10 Location
  • 585 reviews 7.5/10 Room
  • 689 reviews 9.3/10 Service
  • 245 reviews 7.8/10 Breakfast
  • 171 reviews 7.6/10 Vibe
  • 157 reviews 7.2/10 Cleanliness
  • 111 reviews 6/10 Amenities

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