Mövenpick Living Istanbul West 5 stars

Customer review rating (ALL Rating) 4.5/5 179 reviews

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Description

Hotel extras

  • All rooms equipped with kitchen

  • Large Rooms

  • Near to new Istanbul Airport

  • So close to the Shopping Malls

  • All rooms have dishwasher and washing machine.

Our accommodation(s)

Hotel location

Mövenpick Living Istanbul West

15 Temmuz Mah Gulbahar Cad, 1500 Sok No 12 Gunesli
34212 ISTANBUL
Turkey

GPS:41.0351, 28.81285

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Room service

HOTEL MAIN RESTAURANT

At hotel main restaurant we are presenting a selection of traditional local and international dishes. You can enjoy the delicacies of local cuisine with the international fusion for you and your valued guests in our hotel restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  179 reviews

Customer review rating 5.0/5

Bader A. Families - Confirmed reviews ALL

Nice hotel and staff Very good breakfast

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed our hotel, our team, and especially the breakfast. We look forward to welcoming you again. Kind regards, Guest Relations Mövenpick Living Istanbul West

Customer review rating 4.0/5

Florentina P. Friends - Confirmed reviews ALL

There was 1 shower broken, some of the shower gels were diluted with water. The heating in 1 bedroom couldn't be turned off, even if the power on/off button was working... You can clean better the bed linens and towels.

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our location, spacious apartments, and breakfast. We also value your comments regarding the shower, amenities, heating, and housekeeping. Please be assured that your observations have been shared with the relevant departments for careful review. Guest comfort and quality standards are very important to us. Kind regards, Guest Relations Mövenpick Living Istanbul West

Customer review rating 3.5/5

Erdal Y. Families - Confirmed reviews ALL

Good service; the staff is very attentive and kind. Minus points for climate control: a windy room due to bad closing windows and doors. No possibility to adjust the heating yourself in the room. When turned on (by the staff with central heating) it becomes too hot! Some windows and doors don't open at all (they can't find the key or broken system). Last tip: please change the music in the restaurant sometimes.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the attentive and kind service provided by our team. We also value your detailed comments regarding the climate control, windows, and restaurant atmosphere. Your observations have been shared with the relevant departments for review, as guest comfort is very important to us. Kind regards, Guest Relations Mövenpick Living Istanbul West

Customer review rating 0.5/5

Bruno D. Business - Confirmed reviews ALL

Not clean (I have pics of hair on bed, sofa and towels) Room smell of smoke Tried to note details of my credit card (expiry number and cv) Tried to scam me in conversion rate (quoted me 496 eur then quickly adjusted to the 482 I calculated. The welcome snacks looked like half eaten. I didn't thouch it and the cleaners left it to rot. I asked them to take away but they refused. I had to take it to reception myself I didn't get room upgrade as gold member They charged me for the deposit instead of making reservation. Told me it can take two months to reimburse Bed of 150cm is not king size as in room description Room does not have cutlery, pans, etc as in room description

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Mövenpick Living Istanbul West. I sincerely apologize for the inconveniences you experienced during your visit. Cleanliness and comfort are of utmost importance to us, and it is disheartening to learn that we did not meet your expectations in these areas. Your comments regarding the room conditions and the presence of unwanted items will be addressed with our housekeeping team to ensure this does not happen in the future. I also regret to hear about the issues you faced related to the welcome snacks and the misunderstanding regarding your room upgrade. While we aim to provide a seamless experience for our gold members, it appears we fell short this time. Furthermore, I would like to clarify our deposit policy and room specifications, as we strive for transparency in all our communications. Your feedback is vital in helping us improve our services, and I appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Best regards, Mövenpick Living Istanbul West

Customer review rating 4.0/5

Banu H. Families - Confirmed reviews ALL

I stayed 1 night in a 4 bedroom apt in Dec. The apt was very comfortable but unfortunately i didn;t get any upgrade. Breakfast was excellent and staff very friendly. Only downside was the kitchen was smelly and i had to continuously ask for things - dental kits, glasses, etc.

Dear Guest, Thank you for your feedback regarding your recent stay with us. We are delighted to hear that you found the apartments comfortable and enjoyed our breakfast offerings. However, we apologize for the inconvenience caused by the kitchen odor and the need to request additional amenities multiple times. Your comments are invaluable in helping us improve our services and ensure a more pleasant experience for all guests. Best regards, Mövenpick Living Istanbul West

Other web-users rate our hotel

  • 159 reviews 7.5/10 Location
  • 450 reviews 7.3/10 Room
  • 856 reviews 8.9/10 Service
  • 14 reviews 6.9/10 WiFi
  • 273 reviews 7.8/10 Cleanliness
  • 214 reviews 7.1/10 Comfort
  • 121 reviews 8.7/10 Vibe
  • 120 reviews 8/10 Breakfast

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