Premier Residences Phu Quoc Emerald Bay Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.6/5 901 reviews

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Premier Residences Phu Quoc Emerald Bay Managed by Accor - Image 4

Description

Hotel extras

  • A stylish Phu Quoc resort nestled on the beautiful Kem Beach

  • 629 rooms and suites including 7 villas with various accommodation catering to all needs

  • 10 minutes away from Sunset Town and Sun World Hon Thom cable car station

  • 25 minutes away from Phu Quoc International Airport

  • Family-friendly pool & water slides for kids

Our accommodation(s)

Book this hotel
Room 1

Our 45 m² modern Standard room features 2 Single beds and a balcony. Ideal for single or couple travellers.

  • Views:

    City View or Garden View or Ocean/Sea view or Partial ocean view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 45 / 484 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 4 pers. max
  • 45 / 484 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View or Garden View or Ocean/Sea view or Partial ocean view
  • Most of the accommodation: Balcony

Our modern Standard room features a spacious room size starting from 39 sqm with. Ideal for singles or couples.

  • Views:

    City View

Max. number of persons
2
Area
From 39 / 419 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Suite

Superior Suite, 2 King Beds, with Balcony

Superior Suites 2 king Beds of 80sqm are a highly affordable choice for groups of 03 to 04 travelers. The suites include 02 king beds, 01 in a separate bedroom and 01 in a semi-private room connecting with the living room.

  • Views:

    Garden View

Max. number of persons
8
Area
From 80 / 861 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Suite

Junior Suite, 1 King Bed

Our modern Junior Suite features a spacious room size starting from 55 sqm with a separate living room and one bedroom. Ideal for couples or families.

  • Views:

    City View

Max. number of persons
2
Area
From 55 / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Suite

Family Room 2 Bedrooms

Our Family Room features 02 bedrooms and a separate living room, covering an area of 107sqm. The space is sleek and cozy, ideal for small family for small group of friends

  • Views:

    Garden View or Partial ocean view

Max. number of persons
8
Area
From 107 / 1151 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Apartment

Apartment 2 Bedroom with Private Pool

Our Apartment from 132 sqm features two bedrooms, a private swimming pool, a separate living room and dining space. It s an optimal choice for small families and a group of friends.

  • Views:

    Garden View

Max. number of persons
8
Area
From 132 / 1420 sq ft

Bedding

Twin bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Apartment

Apartment 3 Bedrooms

Discover the 3-bedroom Apartment, which features a large living room, dining room and spacious balcony in its 170 m² space. Ideal for families and groups of friends.

  • Views:

    City View

Max. number of persons
12
Area
From 170 / 1829 sq ft

Bedding

King size bed(s) x2

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Apartment

Penthouse 2 Bedrooms with Private Pool

The Penthouse features two bedrooms, a living room and a dining room with kitchenette. Its spacious balcony has a private plunge pool along with (partial) ocean view and rooftops view. Room size ranges from 135 to 200 sqm depending on unit allocation.

  • Views:

    Courtyard View or Ocean/Sea view or Partial ocean view

Max. number of persons
8
Area
From 135 / 1453 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Apartment

Apartment 3 Bedrooms with Private Pool

Discover the compelling 3-bedroom Apartment spanning over 148 m² on two floors, featuring a large living room, dining room, two balconies and an option for private swimming pool.

  • Views:

    Garden View or Partial ocean view

Max. number of persons
12
Area
From 148 / 1593 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Cherishing family and friend's celebratory moments, Garden villa offers lush green refreshing view with private pool, 350sqm of stylish 3 bedrooms with choice of King, Queen or Twins beds. All within walking distance to infinity pool and Khem beach.

  • Views:

    Garden View

Max. number of persons
12
Area
From 350 / 3767 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Hotel location

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Khem Beach, Phu Quoc Special Zone, An Giang
920000 Phu Quoc Special Zone
Vietnam

GPS:10.035024, 104.027621

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 629 rooms
  • 36 connecting rooms
  • 752 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • English
  • French
  • Korean
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Umbrellas

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

5 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Outdoor playground for children
  • Children''s TV Channels

Well-being

SWIMMING POOL

  • Outside
  • On site

GYM & FITNESS CENTRE

  • On site
  • Sauna room
  • Massage Additional charge

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Gym

  • On site

Kayaking

  • Nearby

Kayaking

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking for a week

Located by the beach and pool, Clubhouse Restaurant serves fresh seafood and fish with local ingredients, plus international dishes in a relaxed, airy atmosphere.

POOL BAR

Our Pool Bar offers a range of snacks and drinks from our Pool and Beach Menu, with special beer promotions everyday.

Bar Type
POOL BAR

Other informations

Services

  • Free Wireless internet (WiFi)
  • Smoking Area
  • Bar for hotel customers only

Payment

  • Cash
  • Credit card
  • Voucher

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Our Pool Bar offers a range of snacks and drinks from our Pool and Beach Menu, with special beer promotions everyday.

Start your day with a delicious hotel breakfast buffet at Mercato, featuring fresh local ingredients, seasonal fruits, hot dishes, pastries, and freshly brewed coffee in a welcoming setting.

Located next to the beach, the fully equipped fitness centre has a wide range of modern facilities to help you maintain exercise routine during your stay , including ellipticals, fitness bikes, dumbbells, weight benches and more.

Emerald Spa at Premier Residences Phu Quoc has been created to enhance your health and well-being by embracing the powerful healing qualities of nature. From the moment you arrive, you are embraced by soft breezes, soothing fragrances and positive energy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  901 reviews

Customer review rating 5.0/5

Tao Q. Families - Confirmed reviews ALL

Dear Tao Q., Thank you for your positive feedback. We are delighted to hear that you had a very good experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 5.0/5

Kevin V. Families - Confirmed reviews ALL

Dear Valued Member, Thank you for your kind words regarding our service, staff, and facilities. We are thrilled to hear that you had an enjoyable experience during your stay at Premier Residences Phu Quoc Emerald Bay. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor.

Customer review rating 4.5/5

Fairuz B. A. M. M. Families - Confirmed reviews ALL

Dear Valued Member, Thank you for your kind words about our hotel and staff. We are delighted to hear that you had a good time and enjoyed our facilities. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 2.0/5

Wei Y. W. Families - Confirmed reviews ALL

Dear Valued Member, Thank you for your feedback regarding your recent stay. We appreciate your comments about room cleaning, amenities for children, and dining options. Your insights are valuable as we continuously strive to enhance our guest experience. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 3.0/5

Jasmin S. Y. L. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your feedback regarding the cleanliness of the restroom facilities. We value your observations and will ensure that our cleaning protocols are reviewed to enhance the overall guest experience. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Dear Tao Q., Thank you for your positive feedback. We are delighted to hear that you had a very good experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 5.0/5

Kevin V. Families - Confirmed reviews ALL

Very enjoyable experience during our stay at the resort

Dear Valued Member, Thank you for your kind words regarding our service, staff, and facilities. We are thrilled to hear that you had an enjoyable experience during your stay at Premier Residences Phu Quoc Emerald Bay. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor.

Customer review rating 4.5/5

Fairuz B. A. M. M. Families - Confirmed reviews ALL

We had a good time at the Premier Residences Phu Quoc. Amazing staff and goof facilities.

Dear Valued Member, Thank you for your kind words about our hotel and staff. We are delighted to hear that you had a good time and enjoyed our facilities. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 2.0/5

Wei Y. W. Families - Confirmed reviews ALL

The room cleaning need to be improved. No kids amenities. Need to pay for additional bottle of water. Not much choice for the restaurant.

Dear Valued Member, Thank you for your feedback regarding your recent stay. We appreciate your comments about room cleaning, amenities for children, and dining options. Your insights are valuable as we continuously strive to enhance our guest experience. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 3.0/5

Jasmin S. Y. L. Families - Confirmed reviews ALL

Toilet clean need to improve,we stay in use toilet saw more hair at toilet

Dear Valued Guest, Thank you for your feedback regarding the cleanliness of the restroom facilities. We value your observations and will ensure that our cleaning protocols are reviewed to enhance the overall guest experience. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 4.0/5

Spencer N. H. Y. Couples - Confirmed reviews ALL

The bed was comfortable and the room was clean\. Overall, it was a pleasant stay\. It would be even better if the breakfast buffet included more Singaporean favourites such as nasi lemak and laksa.

Dear Valued Member, Thank you for your positive feedback regarding your comfortable stay and the cleanliness of your room. We appreciate your suggestion about including more Singaporean dishes in our breakfast buffet and will certainly consider it for future improvements. Goodbye, and best wishes from Premier Residences Phu Quoc Emerald Bay Managed by Accor.

Customer review rating 5.0/5

Mingru L. Families - Confirmed reviews ALL

Location good, management good, relax

Dear Valued Member, Thank you for your positive feedback regarding your comfortable stay at our hotel. We are delighted to hear that you appreciated our location and management. Your satisfaction is our priority, and we look forward to welcoming you back for another relaxing experience. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 3.5/5

Cong N. L. Families - Confirmed reviews ALL

Good experience but there is little activities.

Customer review rating 3.5/5

Thi P. T. V. Families - Confirmed reviews ALL

Restaurant, swimming pool is OK. Lobby is very hot, not OK

Customer review rating 5.0/5

Mohamed C. Families - Confirmed reviews ALL

We had an absolutely wonderful stay at Premier Residences Phu Quoc Emerald Bay! 🌴✨ Everything was perfect, from the beautiful location and stunning private beach to the amazing swimming pools and spacious, comfortable rooms. The resort is peaceful, clean and perfect for a relaxing family holiday. A special thank you to all the staff for their kindness, professionalism and warm welcome. Everyone was so friendly and helpful throughout our stay, which made the experience even more enjoyable. We truly loved our time here and would definitely come back again. Highly recommended for anyone looking for a beautiful and relaxing stay in Phu Quoc! ❤️🌊☀️

Customer review rating 3.0/5

Thi T. B. Families - Confirmed reviews ALL

Good location, good facilities,but uncomfortable bedding.

Dear Valued Member, Thank you for your feedback. We are pleased to hear that you appreciated our location and facilities. However, we regret that the bedding did not meet your comfort expectations. Your comments will be taken into consideration as we strive to enhance our guest experience. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 4.5/5

Thuy G. L. Families - Confirmed reviews ALL

i dont want to appear on the internet

Dear Valued Guest, Thank you for your feedback regarding your comfortable stay with us. We respect your privacy and will ensure that your preferences are honored in our records. We appreciate your choice to stay at Premier Residences Phu Quoc Emerald Bay. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 4.5/5

Raymond C. Couples - Confirmed reviews ALL

Staff were helpful, proactive, accommodating, to name a few including Huyen, Phuong, Nhi, and the one who checked us in on July 14 into room D810 (forgot his name).

Dear Raymond C., Thank you for your positive feedback. We are delighted to hear that you found your room comfortable and our staff accommodating. Your kind words about our team will be shared, as they strive to provide excellent service. We look forward to welcoming you back in the future. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 4.5/5

Helder K. Families - Confirmed reviews ALL

The staff are very kind and helpful! The complex of outdoor swimming pools are great, however the kids zone should be improved with more water toys. The buffet is area is huge with a lot variety and offer. The room is quite large with a large balcony with sea view! The room are quite clean and comfortable! The free transportation service to Sunset town is very convenient!

Dear Valued Member, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our staff kind and helpful, as well as enjoying the comfort of your room and the variety offered at our buffet. Your suggestion about enhancing the kids' zone with more water toys has been noted, as we continually strive to improve our facilities. We are also pleased that you appreciated our free transportation service to Sunset Town. We hope to welcome you back for another enjoyable stay in the future. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 4.5/5

Truc T. H. Families - Confirmed reviews ALL

Very nice service, staffs are friendly and professional. I love that all staffs are courteous and happy.

Dear Valued Member, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our service friendly and professional, as we strive to create a welcoming atmosphere for all our guests. We are looking forward to welcoming you back soon. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor.

Customer review rating 4.5/5

Hamad A. S. A. Families - Confirmed reviews ALL

Wonderful experience

Dear Valued Member, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location and had a wonderful experience. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 5.0/5

Kanyapan B. Families - Confirmed reviews ALL

Happy/ warm

Dear Kanyapan B., Thank you for your kind words. We are delighted to know that you had a warm and happy experience at our hotel. Your positive feedback inspires us to continue providing exceptional service. Goodbye, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 4.5/5

Thi N. P. N. Families - Confirmed reviews ALL

The hotel is in a great location, making it easy to get to local attractions. The room is spacious with a beautiful sea view, and the staff are enthusiastic and friendly. I only have a couple of suggestions: the hotel should offer more savory options for the breakfast buffet, and it would be great if salt could be provided in the restroom for guests to rinse their mouths.

Dear Thi N. P. N., Thank you for your kind words regarding your recent stay at Premier Residences Phu Quoc Emerald Bay. We are delighted to learn that you appreciated our convenient location, spacious rooms, and the friendly demeanor of our staff. Your suggestions regarding the breakfast buffet and the addition of salt in the restroom are invaluable. We continuously strive to enhance our guests' experiences, and your feedback will be taken into consideration as we evaluate our offerings. We hope to welcome you back in the future for another enjoyable stay. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 4.5/5

Tra G. P. Families - Confirmed reviews ALL

Everything is good except on the balcony of my room, there is a dead rat that smells bad. Every time I pass by it, I feel scared and disgusted. That the reason why I got you 9.

Dear Tra G. P., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our attentive service. However, we sincerely apologize for the unpleasant experience you encountered with the balcony condition. Your comments are valuable to us as we strive to ensure a comfortable environment for all our guests. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Customer review rating 4.5/5

Hai Y. N. Families - Confirmed reviews ALL

Big spacious unit . Good for family . If have a small convenience shop at the lobby will be wonderful !

Dear Hai Y. N., Thank you for your positive feedback regarding your comfortable stay and the spacious unit suitable for families. We appreciate your suggestion about having a convenience shop at the lobby, as we continuously strive to enhance our guests' experience. Best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

Other web-users rate our hotel

  • 1,297 reviews 8.8/10 Location
  • 2,418 reviews 7.8/10 Room
  • 3,041 reviews 8/10 Service
  • 24 reviews 8.3/10 WiFi
  • 1,698 reviews 9.1/10 Breakfast
  • 1,654 reviews 9.3/10 Beach
  • 1,437 reviews 9.2/10 Pool
  • 1,152 reviews 7.5/10 Amenities

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