Mercure Antalya Belek 4 stars

Customer review rating (ALL Rating) 4.5/5 27 reviews

Best price
guarantee
Mercure Antalya Belek - Image 1
Mercure Antalya Belek - Image 2
Mercure Antalya Belek - Image 3
Mercure Antalya Belek - Image 4
KADRIYE MAHALLESI KADRIYE SK41, NO 2 D 117650964, SERIK, 7525 ANTALYA, Turkey

Description

Hotel extras

  • Comfortable rooms with pool and golf club view, and easy access all around.

  • Rooms with various options, perfect for you, your family, and loved ones.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room with two single beds

Photo out of - Standard room with two single beds

Room with two single beds. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    Pool side

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Optical fiber
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV room service ordering
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • 3 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: Pool side
See availabilities

Room with two room 1 French bed room 1 room with two sofa bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath or shower.

  • Views:

    Pool side

Max. number of persons
5
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Optical fiber
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV room service ordering
  • Video games on TV in room
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities
See availabilities

Hotel location

Mercure Antalya Belek

KADRIYE MAHALLESI KADRIYE SK41, NO 2 D 117650964, SERIK
7525 ANTALYA
Turkey

GPS:36.87313, 31.00665

Telephone
Fax +900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 83 rooms
  • One room for people with reduced mobility
  • 12 family rooms
  • 65 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Catering

2 Restaurants

2 Bars

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Self service business center

Well-being

Fıtness Centre

  • On site
  • Hammam
  • Sauna room
  • Turkish Steambath
  • On site
  • Outdoor parking
  • Public

TANGELO SNACK&ALACARTE

  • Cash
  • Credit card

Where flavor meets elegance! Tangelo offers a unique à la carte experience with fresh ingredients, light bites, and signature dishes. Creative presentations and a warm atmosphere make every meal special-because taste lies in the details.

TANGELO SNACK BAR

Non contractual photo

Soak up the sun at Tangelo Snack Bar! Located poolside, it's your go-to for fresh snacks, cool drinks, and laid-back vibes. Whether you're on a swim break or just relaxing, Tangelo adds a tasty touch to your perfect day under the sun.

Start your day with Mercure quality. Enjoy a fresh, rich open buffet breakfast with local flavors, warm pastries, seasonal fruits, and premium sellection all crafted to accor's high standarts. Bon apetitt.

Much healthier days await you with our Technogym brand equipment in Fitness club.

Much healthier days await you with our Technogym brand equipment in Fitness club.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  27 reviews

Customer review rating 4.5/5

Bruno V. Business - Confirmed reviews ALL

Dear Bruno, Thank you very much for sharing your feedback and for your excellent rating! We are delighted to hear that you enjoyed the comfort of our bed and the excellent shower. It is also wonderful to know that our General Manager was able to assist you with extending your stay and make your experience more convenient. Your kind words are greatly appreciated and will certainly be shared with our team. Thank you for choosing Mercure. We look forward to welcoming you back on your next visit! Warm regards, The Mercure Team

Customer review rating 4.5/5

Natasha E. C. Families - Confirmed reviews ALL

Dear Natasha, Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to hear that you enjoyed our convenient location next to The Land of Legends, found your room clean and comfortable, and appreciated the assistance provided by our team prior to your arrival. It is especially rewarding to know that you had an enjoyable family stay and that our team's efforts contributed positively to your experience. We also appreciate your feedback regarding the clarity of our booking website. Your comments are valuable to us, and we will certainly take them into consideration as we continue working to improve our guests' experience. Thank you once again for choosing Mercure. We look forward to welcoming you and your family back for another memorable stay. Kind regards, Hotel Management Team

Customer review rating 1.0/5

Yazen M. Y. S. Solo - Confirmed reviews ALL

Dear Yazen, Thank you for taking the time to share such detailed feedback regarding your experience at Mercure Belek Hotel. First and foremost, please accept our sincere apologies that your stay did not meet your expectations. We are genuinely concerned to read about the issues you encountered, particularly regarding the humidity and unpleasant odours in various areas of the hotel, the air-conditioning interruptions, and your experience with our housekeeping services. Please be assured that we take comments concerning our guests' comfort, hygiene, and well-being very seriously. Your observations have been noted and will be brought to the attention of the relevant management and technical departments for a thorough review and further investigation. We also appreciate your constructive comments regarding our front office team and management. It is encouraging to know that their professionalism, welcoming attitude, and willingness to assist left a positive impression despite the difficulties you experienced. We understand that choosing a hotel within the Accor family comes with certain expectations regarding quality, comfort, and service standards. We sincerely regret that we fell short of these expectations during your visit. Regarding the concerns you raised about the hotel's technical systems, housekeeping standards, and overall maintenance, we would like to assure you that your feedback will be taken seriously and carefully reviewed by our management team. We also acknowledge your comments regarding our sustainability efforts and recognize the importance of continuous improvement in this area. Yazen, we truly regret that your overall impression of our hotel was affected in this way. Your feedback provides us with an important opportunity to identify areas requiring attention and improvement. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to restore your confidence in Mercure and provide you with the quality of experience you originally expected from us. Kind regards, Hotel Management Team Mercure Belek Hotel

Customer review rating 5.0/5

Eman R. S. M. E. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Alexus D. C. Business - Confirmed reviews ALL

Dear Alexus D. C., Thank you for sharing your experience at Mercure Antalya Belek. We are delighted to hear that you enjoyed the comfort of your room and appreciated the efforts of our housekeeping and front desk teams. Your kind words are truly encouraging and will be shared with our colleagues. We also appreciate your feedback regarding the clarity of our dining services and amenities. Please accept our apologies for any confusion caused. Your comments are valuable in helping us improve the way we communicate information to our guests. It was a pleasure having you with us, and we look forward to welcoming you back for an even more enjoyable experience. Warm regards, Mercure Antalya Belek

Dear Bruno, Thank you very much for sharing your feedback and for your excellent rating! We are delighted to hear that you enjoyed the comfort of our bed and the excellent shower. It is also wonderful to know that our General Manager was able to assist you with extending your stay and make your experience more convenient. Your kind words are greatly appreciated and will certainly be shared with our team. Thank you for choosing Mercure. We look forward to welcoming you back on your next visit! Warm regards, The Mercure Team

Customer review rating 4.5/5

Natasha E. C. Families - Confirmed reviews ALL

Very helpful with a few queries before we arrived. The room was nice and clean. Super overnight stay.

Dear Natasha, Thank you very much for taking the time to share your feedback following your stay with us. We are delighted to hear that you enjoyed our convenient location next to The Land of Legends, found your room clean and comfortable, and appreciated the assistance provided by our team prior to your arrival. It is especially rewarding to know that you had an enjoyable family stay and that our team's efforts contributed positively to your experience. We also appreciate your feedback regarding the clarity of our booking website. Your comments are valuable to us, and we will certainly take them into consideration as we continue working to improve our guests' experience. Thank you once again for choosing Mercure. We look forward to welcoming you and your family back for another memorable stay. Kind regards, Hotel Management Team

Customer review rating 1.0/5

Yazen M. Y. S. Solo - Confirmed reviews ALL

I would like to express my serious disappointment with my experience at Mercure Belek Hotel and to raise concerns regarding the hotel’s overall condition, maintenance standards, hygiene, and the potential health implications for its guests. The hotel is advertised and presented as a new property, creating the expectation of modern facilities, proper maintenance, high hygiene standards, and a comfortable environment. Unfortunately, my experience has fallen significantly short of these expectations. The following issues are particularly concerning: 1. Unpleasant Humidity and Sewerage Odours There is a strong, unpleasant smell of humidity in several areas of the hotel, including the gym, spa, and play area. More seriously, the guest rooms are affected by what appears to be a sewerage related smell. These conditions are unacceptable for a hotel operating under the Accor brand and raise legitimate concerns about indoor air quality, ventilation, drainage, and the potential impact on guests’ health and well-being. 2. Air Conditioning Problems The air conditioning in the rooms repeatedly switches off without warning. This significantly affects guest comfort and suggests that the hotel’s technical systems may not be functioning as they should, particularly for a property marketed as new. 3. Poor Housekeeping Standards The housekeeping service has also been disappointing and does not meet the standards expected of a hotel within the Accor portfolio. Cleanliness and consistent room servicing are fundamental to the guest experience and should never be compromised. 4. Construction Issues Taken together, these problems suggest that the hotel may have underlying construction, ventilation, drainage, or maintenance issues that require a thorough technical investigation. The recurring humidity and sewerage odours are especially concerning and should not be dismissed as minor inconveniences. I would, however, like to acknowledge that the front office team and the hotel manager have been pleasant and professional. Their attitude and willingness to assist deserve recognition. My concerns are not directed at the staff who are doing their best, but rather at the overall condition of the property and the standards under which it is being operated. My main concern is the damage this experience can cause to the Accor name and reputation. Guests choose an Accor-branded hotel because they expect a certain level of quality, safety, cleanliness, and reliability. When a property advertised as new suffers from such significant environmental and operational problems, it undermines that trust. I therefore request that Accor’s senior management investigate this matter seriously and arrange for a comprehensive inspection of the hotel’s ventilation, air-conditioning, drainage, humidity, and housekeeping standards. I would also appreciate clarification on what corrective actions will be taken to address these issues and ensure that the property meets the standards expected of the Accor brand. I hope this complaint will be treated as a serious quality and guest-welfare concern rather than simply as a routine customer-service issue. I would appreciate a formal written response from the appropriate management team outlining the findings and proposed corrective measures. I look forward to your response and to seeing meaningful action taken to resolve these concerns. Yours faithfully,

Dear Yazen, Thank you for taking the time to share such detailed feedback regarding your experience at Mercure Belek Hotel. First and foremost, please accept our sincere apologies that your stay did not meet your expectations. We are genuinely concerned to read about the issues you encountered, particularly regarding the humidity and unpleasant odours in various areas of the hotel, the air-conditioning interruptions, and your experience with our housekeeping services. Please be assured that we take comments concerning our guests' comfort, hygiene, and well-being very seriously. Your observations have been noted and will be brought to the attention of the relevant management and technical departments for a thorough review and further investigation. We also appreciate your constructive comments regarding our front office team and management. It is encouraging to know that their professionalism, welcoming attitude, and willingness to assist left a positive impression despite the difficulties you experienced. We understand that choosing a hotel within the Accor family comes with certain expectations regarding quality, comfort, and service standards. We sincerely regret that we fell short of these expectations during your visit. Regarding the concerns you raised about the hotel's technical systems, housekeeping standards, and overall maintenance, we would like to assure you that your feedback will be taken seriously and carefully reviewed by our management team. We also acknowledge your comments regarding our sustainability efforts and recognize the importance of continuous improvement in this area. Yazen, we truly regret that your overall impression of our hotel was affected in this way. Your feedback provides us with an important opportunity to identify areas requiring attention and improvement. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to restore your confidence in Mercure and provide you with the quality of experience you originally expected from us. Kind regards, Hotel Management Team Mercure Belek Hotel

Customer review rating 5.0/5

Eman R. S. M. E. Families - Confirmed reviews ALL

It was amazing thank you for everything (her şey mükemmel 🙂)

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Alexus D. C. Business - Confirmed reviews ALL

I enjoyed the room and cleaning services did a great job! The front desk was always so helpful. There was some confusion about food amenities (e.g., restaurant hours, cost, room service, etc.) but overall a nice stay.

Dear Alexus D. C., Thank you for sharing your experience at Mercure Antalya Belek. We are delighted to hear that you enjoyed the comfort of your room and appreciated the efforts of our housekeeping and front desk teams. Your kind words are truly encouraging and will be shared with our colleagues. We also appreciate your feedback regarding the clarity of our dining services and amenities. Please accept our apologies for any confusion caused. Your comments are valuable in helping us improve the way we communicate information to our guests. It was a pleasure having you with us, and we look forward to welcoming you back for an even more enjoyable experience. Warm regards, Mercure Antalya Belek

Nice stay except for breakfast

Customer review rating 3.0/5

Derryn S. Families - Confirmed reviews ALL

Hotel clean, bedrooms nice, staff helpful. Breakfast awful, everything that was meant to be hot was overcooked and cold. Not worth the money!

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated the cleanliness of our hotel, the comfort of our rooms, and the helpfulness of our team. Regarding your breakfast experience, we sincerely regret that it did not meet your expectations. Our breakfast service is prepared in accordance with Mercure brand standards, and we continuously strive to provide a satisfying dining experience for all our guests. Please be assured that your comments regarding the food temperature and quality have been taken seriously and will be shared with our culinary team for further review and improvement. We truly value your feedback and hope to have the pleasure of welcoming you back for an even better experience. Kind regards, Mercure Antalya Belek

Other web-users rate our hotel

  • 70 reviews 9.6/10 Location
  • 123 reviews 7.2/10 Room
  • 153 reviews 8.5/10 Service
  • 85 reviews 7.2/10 Cleanliness
  • 66 reviews 9.9/10 Vibe
  • 46 reviews 6.9/10 Breakfast
  • 34 reviews 9.8/10 Pool
  • 29 reviews 8.8/10 Food

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Antalya Hotels