Rixos Park Belek 5 stars

Customer review rating (ALL Rating) 3.9/5 332 reviews

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Description

Hotel extras

  • Land Of Legends Privileges

  • Entertainment Haven

  • All Inclusive

  • Abundant Flavors

  • Private sandy beach

Our accommodation(s)

Hotel location

Rixos Park Belek

Belek Mah Tuban, Cd No 31 Z01
07506 BELEK
Turkey

GPS:36.8428703271, 31.0816596396

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  332 reviews

Very Well located

Customer review rating 5.0/5

S. K. Families - Confirmed reviews ALL

charming, luxurious, comfortable, cozy, friendly, welcoming, and relaxing. and i would like to come again with my family inshala .

Dear Kenaan S., We very much appreciate your comments regarding your stay at the Rixos Park Belek. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management.

Not Rixos

Customer review rating 1.5/5

Alex Couples - Confirmed reviews ALL

The experience with Rixos Park Belek is very controversial. Although we were ready for some possible inconveniences after reading previous reviews (i would not rely on all of them, especially positive, as real), it turned out that some issues are still surprising for Rixos level hotels. I'd say this hotel has nothing the quality of other Rixos high end hotels and is very low to medium quality average 5* hotel in Turkey. We were "upgraded" from standard room with garden view to a room in the Oriental area. You can see pictures from the room and amenities. I consider it is a huge hotel management mistake to accommodate guests in the Oriental area this season before a proper thorough renovation of the rooms. Thanks to the staff at Spa, animation etc they make our experience more pleasant overall than the initial impression from the hotel. There is no evening shows, but I do not think it's a problem - if you want to see show, take a shuttle to Land of Legends for the evening show. If you go to Land of Legends, pay for Fast Track. Otherwise, we spent ~1h in queue for a single slide. There's a Nespresso bar, then one day they say the machine is under maintenance, and the next day they say the concept has changed and there is no more Nespresso. The housekeeping starts at 8am so noisy that you cannot sleep. The last day they knocked the door ~8:30am and told "checkout". How would you like this?! This time I did not book directly, but having a premium Accor membership, if such is the case, I would ask for a refund for such an unpleasant journey. Pros: - the staff is friendly - The territory is huge, there is space to walk in the evenings - The spa and the specialists are very welcoming and friendly. Massages and sauna are great. - There are different sports (I.e. tennis, football, cross-fit, TRX etc) in addition to standard animation activities (boccia, darts, volleyball) - Rixy kids club with mini shows and discos - Free transfer to Land of Legends and ticket to the park - both alacarte restaurants are fine with food and service - the selection of drinks, including alcohol is moderate Cons: - Room quality; - not responsive guest relations (it took us 3-4 times and 2 days to inform and notify the reception to finally get a new hairdryer on the room); - the beach is not properly cleaned. For example, a piece lemon was on the ground for 3 days in row. The sand is mixed with stones. - Poor selection of fish/seafood in the main restaurant; - Overall food in the main restaurant is the same all days; - the staff in the main restaurant is not attentive to details (we ordered tea with lemon - got just tea, ordered white wine - got red); - the service in the main restaurant outdoor is much slow and worse than inside; - How come that 5* hotel has no phone connection between bars and reception? I asked in Grill and Beach bar and both responses were negative, so I have to walk 10min back and forth to the reception myself. - very loud music at the beach area that is annoying during afternoons; - very loud music at the live music/disco. It looks like you purchased a new audio system and want to make all your neighbors jealous! The bar is not that large and you can make the volume low, so people can comfortably seat at the front rows without deafening by loud music. - minibar

Very nice hotel and excellent stay and sevices

Customer review rating 4.5/5

Nancy Families - Confirmed reviews ALL

Everything was great. The buffet needs gluten free food options and items for people who are on a gluten free diet. The food should be prepared in a seperate kitchen and the buffet with gluten free options should be put also seperate. But it should be certified too. This will bring you special and more customers to your hotel.

A nice vacation

Customer review rating 5.0/5

Ayse Couples - Confirmed reviews ALL

We had a really good time in our stay. Staff was super friendly, hotel is airy and well located. The pool is super relaxing. Lots of places to sit and have a drink. Access to Land Of Legends is a plus, though the theme park is very expensive in food and drinks, a discount code for Rixos hotel guests could be applied.

Dear Tumlu H., We very much appreciate your comments regarding your stay at the Rixos Park Belek. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Mangement.

Perfect

Customer review rating 5.0/5

A. S. Families - Confirmed reviews ALL

Friendly Stuff, Tasty Food, Cleanliness,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel management.

Other web-users rate our hotel

  • 211 reviews 8.9/10 Location
  • 383 reviews 7.2/10 Room
  • 627 reviews 7.5/10 Service
  • 6 reviews 5.6/10 WiFi
  • 484 reviews 7.9/10 Food
  • 329 reviews 8/10 Cleanliness
  • 148 reviews 7.8/10 Comfort
  • 78 reviews 8.7/10 Value

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