The Land of Legends Kingdom 5 stars

Customer review rating (ALL Rating) 4.5/5 3,380 reviews

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The Land of Legends Kingdom - Image 4

Description

Hotel extras

  • Magical Kids club

  • Hypercoasters

  • Legendary Dragone shows

  • Shopping Avenue

  • Large selection of restaurants & bars

Our accommodation(s)

Book this hotel
Room 1

Luxury Rooms 38 m², dual TV with opportunity to watch 2 channels at once, 1 bathroom, play station, free WIFI. Free access to Aqua Park with 41+ slides. Accomodation is free for 2 children up to 12.

Max. number of persons
4
Area
From 38 m² / 409 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Video games on TV in room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Cleaning kit
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk
  • 4 pers. max
  • 38 m² / 409 sq ft
  • Bedding 1 x Double bed(s)

Two luxury connecting rooms 78 m² with King Size Bed and Twin Beds, designed to provide an optimal comfort, equipped with luxury kids' friendly furnishings and extensive modern amenities. Projector and wall screen to enjoy the Playstation 4.

  • Views:

    Park view

Max. number of persons
5
Area
From 78 m² / 839 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Video games on TV in room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Cleaning kit
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk

Suite

Family Suite

Luxury Suite 83 m² with Dual TV play station with opportunity to watch 2 channels at once. Free access to Aqua Park with 41 slides, Water Coaster, Crazy River, Lazy River and Wave Pool. Free WIFI.

Max. number of persons
5
Area
From 83 m² / 893 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Video games on TV in room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Cleaning kit
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk

Suite

Grand Suite

Luxury Suite 108 m² with separate living area and balcony. Dual TV play station with opportunity to watch 2 channels at once. Free access to Aqua Park with 41 slides, Water Coaster, Crazy River, Lazy River and Wave Pool. Free WIFI.

Max. number of persons
4
Area
From 108 m² / 1162 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Video games on TV in room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Cleaning kit
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk

Suite

Terrace Suite

Luxury Suite 130 m² with separate living area and balcony. Dual TV play station with opportunity to watch 2 channels at once. Free access to Aqua Park with 41 slides, Water Coaster, Crazy River, Lazy River and Wave Pool. Free WIFI.

  • Views:

    Park view

Max. number of persons
5
Area
From 130 m² / 1399 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Video games on TV in room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Cleaning kit
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk

Suite

Kingdom Suite

Luxury Suite 283 m² with 2 bedrooms, separate living area and balcony. Bathroom with whirlpool bath. Dual TV play station. Free access to Aqua Park with 41 slides, "Water Coaster", "Crazy River", "Lazy River" and "Wave Pool". Free WIFI.

  • Views:

    Park view

Max. number of persons
4
Area
From 283 m² / 3046 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Video games on TV in room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Cleaning kit
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Working Area

  • Business Desk

Hotel location

The Land of Legends Kingdom

Kadriye Mah. Ataturk Cad., No 104/1, Serik
7525 ANTALYA
Turkey

GPS:36.876128, 31.005623

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 401 rooms
  • 145 connecting rooms
  • 401 non-smoking rooms
  • 21 floors

Languages spoken at the hotel

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

2 Bars

Breakfast

  • Buffet

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area

Well-being

Hotel swimming pool

  • Outside
  • On site

Hotel fitness center

  • On site

Sports and leisure

Gymnastics course

  • Nearby

Golf

  • Nearby

Gym

  • On site

Bodybuilding equipment/Gym

  • Nearby

Golf Additional charge

  • On site

Bodybuilding equipment/Gym

  • On site

Gym

  • Nearby

Gymnastics course

  • On site
  • On site

With the Nyssa bar and playground specially designed for our little guests in The Land Of Legends, the children have fun in safety and cheerfully, participating in enjoyable games and making new friends in this colourful space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,380 reviews

Customer review rating 5.0/5

Brennan L. M. Families - Confirmed reviews ALL

Dear Guest, Thank you very much for your visit and kind comments. We are delighted to hear that you enjoyed your stay at our hotel. Your comments will be shared with our team, and they will be happy to hear them. We would be very pleased to welcome you again. Best regards,

Customer review rating 4.5/5

Hansen T. Families - Confirmed reviews ALL

Dear Guest, Thank you for choosing us and for taking the time to share your lovely feedback. Knowing that you enjoyed your experience means a great deal to our team. Your kind words will certainly be shared with all of our colleagues, who will be delighted to hear them. Also please note that your suggestions have been forwarded to the relevant departments. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon. Warm regards,

Customer review rating 5.0/5

Cheeseman T. J. Families - Confirmed reviews ALL

Dear Guest, Thank you very much for your visit and valuable comments. We are delighted to hear that you enjoyed your stay at our hotel. Your comments will be shared with our team, and they will be happy to hear them. Also your experiences are valuable to us and will guide us. We would love to see you again soon. Best Regards,

Customer review rating 5.0/5

Boyd N. E. Families - Confirmed reviews ALL

Dear Guest, Thank you for choosing us and for taking the time to share your lovely feedback. Knowing that you enjoyed your experience means a great deal to our team. Your kind words will certainly be shared with all of our colleagues, who will be delighted to hear them. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon. Warm regards,

Customer review rating 3.5/5

Nesbitt L. M. A. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your kind thoughts. We are truly delighted to hear that you were satisfied. We will definitely share your valuable comments with our team. Your experiences are valuable to us and will guide us. We would love to see you again soon and welcome you to The Land of Legends. Best Regards,

Dear Guest, Thank you very much for your visit and kind comments. We are delighted to hear that you enjoyed your stay at our hotel. Your comments will be shared with our team, and they will be happy to hear them. We would be very pleased to welcome you again. Best regards,

Customer review rating 4.5/5

Hansen T. Families - Confirmed reviews ALL

The service was absolutely outstanding! The staff were incredibly friendly, attentive and always eager to help. Everything was exceptionally clean, tidy and well maintained. The only area for improvement would be the food quality. There was a great variety and plenty of food available, and the quality was decent overall. However, I feel that some other hotels in the area offer a higher standard of food. Overall, we had a wonderful experience, especially thanks to the amazing staff and the high level of service.

Dear Guest, Thank you for choosing us and for taking the time to share your lovely feedback. Knowing that you enjoyed your experience means a great deal to our team. Your kind words will certainly be shared with all of our colleagues, who will be delighted to hear them. Also please note that your suggestions have been forwarded to the relevant departments. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon. Warm regards,

Customer review rating 5.0/5

Cheeseman T. J. Families - Confirmed reviews ALL

Whole complex immaculately clean. Every team member was accommodating, friendly and couldn't do enough for us. Food was lovely, dining experience was relaxed. So much to do for every age. Only one criticism the pools and bsby splash parks the water was very cold. Apart from that absolutely could not fault anything.

Dear Guest, Thank you very much for your visit and valuable comments. We are delighted to hear that you enjoyed your stay at our hotel. Your comments will be shared with our team, and they will be happy to hear them. Also your experiences are valuable to us and will guide us. We would love to see you again soon. Best Regards,

Customer review rating 5.0/5

Boyd N. E. Families - Confirmed reviews ALL

I went on this holiday for my son’s 10th birthday and from start to finish the hotel was exceptional. Everything is so well thought out and my son had an amazing time. The hotel looks fantastic, is very clean and the staff go over and above. On my sons birthday they made it very special for him, bringing balloons to our room, singing happy birthday to him and having bf a magician show him some tricks. The fact you walk outside the hotel and the water park and theme park is infront of you is so convenient. The PlayStation for kids to enjoy while I relaxed with a coffee was perfect. Food was great with so many choices.

Dear Guest, Thank you for choosing us and for taking the time to share your lovely feedback. Knowing that you enjoyed your experience means a great deal to our team. Your kind words will certainly be shared with all of our colleagues, who will be delighted to hear them. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon. Warm regards,

Customer review rating 3.5/5

Nesbitt L. M. A. Families - Confirmed reviews ALL

Hotel and room where great. Plenty of food to choose from. No entertainment at night.

Dear Guest, Thank you for sharing your kind thoughts. We are truly delighted to hear that you were satisfied. We will definitely share your valuable comments with our team. Your experiences are valuable to us and will guide us. We would love to see you again soon and welcome you to The Land of Legends. Best Regards,

Customer review rating 4.5/5

Goodison S. Families - Confirmed reviews ALL

Hotel lovely, facilities great, staff really helpful.

Dear Guest, Thank you very much for your visit and kind feedback. Your satisfaction is our greatest motivation. We will be sure to share your wonderful comments with our team. We look forward to welcoming you again. Best regards,

Customer review rating 4.0/5

Sutherland K. Families - Confirmed reviews ALL

So much to offer all in one, highly recommend for families.

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you had a pleasant time with your family. Your comments are valuable to us, and we’ll certainly take them into consideration as we work to improve our services. We look forward to welcoming you and your family again soon. Best Regards,

Customer review rating 3.5/5

Main B. Families - Confirmed reviews ALL

Stay was generally fine, however rooms are noisy, particularly with adjoining rooms like we had. Soundproofing should be better with young kids

Dear Guest, Thank you for your feedback. Your comfort and satisfaction are of utmost importance to us. Therefore, we are sorry to read that your expectations were not fully met.Please be assured that all matters are being carefully investigated. Your suggestions have also been forwarded to the relevant departments. On the other hand, your satisfaction is our greatest source of motivation. We would be happy to offer you an even more comfortable and special experience should you choose to stay with us again in the future. Best Regards,

Customer review rating 5.0/5

Alsaiqal S. H. M. A. Families - Confirmed reviews ALL

I really enjoyed my stay in the hotel and l was feeling im at home . The employees were friendly and polite. The location of my room was very good.

Dear Guest, Thank you very much for your visit and kind comments. We are delighted to hear that you enjoyed your stay at our hotel. Your comments will be shared with our team, and they will be happy to hear them. We would be very pleased to welcome you again. Best regards,

Customer review rating 5.0/5

Stankevicius E. Families - Confirmed reviews ALL

Beautiful hotel so accommodating for kids our stay was perfect

Dear Guest, Thank you very much for your visit and kind comments. We are delighted to hear that you enjoyed your stay at our hotel. We would be very pleased to welcome you again. Best regards,

Customer review rating 5.0/5

Dawjee F. A. Families - Confirmed reviews ALL

From start to finish we had an exceptional stay. Everything was well thought out, staff would go above and beyond (I had a special diet due to allergies and this was always scattered for).

Dear Guest, Thank you for choosing us and for taking the time to share your lovely feedback. Knowing that you enjoyed your experience means a great deal to our team. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon. Warm regards,

Customer review rating 5.0/5

Lanyon C. Families - Confirmed reviews ALL

Our stay was absolutely incredible from start to finish. Everything was perfect, and we couldn’t have asked for a better experience! The hotel’s location was ideal, making it so easy to travel back and forth between the theme park, water park and the hotel. The staff were exceptionally friendly and fantastic with the children, always going above and beyond to make everyone smile and ensure we had the best possible stay. The Children’s Kingdom Club was spotless, and the staff were enthusiastic, welcoming and brilliant at making the activities fun. I particularly loved that we could attend the club alongside our children, rather than having to leave them there without an adult if we didn’t want to. It was such a thoughtful touch that made the experience even more enjoyable for our family. The food was excellent, with plenty of choice, great quality and delicious options. Our room was spacious, immaculate and beautifully maintained. What really set this hotel apart, though, was the exceptional level of care and attention shown by the staff. One evening, our daughter became unwell, and I went to ask for fresh towels and bedding. Over the following days, I received messages from the hotel checking on how she was feeling and asking if there was anything else we needed. The kindness and genuine concern they showed were unlike anything I have ever experienced at another hotel. We also received regular messages throughout our stay to check that everything was going well, which made us feel genuinely cared for as guests. It was clear that every member of staff went out of their way to make our holiday as special as possible, and they truly succeeded! The theme park and water park were amazing, and the whole experience exceeded our expectations. I would highly recommend this hotel to anyone looking for a fantastic family holiday. We had the most wonderful time and can’t wait to return!

Dear Guest, Thank you so much for choosing to stay with us and for sharing your lovely feedback. Your kind words truly made our day; they inspire us to keep doing our best every day. We’ll be sure to share your wonderful comments with our entire team. We can’t wait to welcome you back soon for another great stay. Warm regards,

Customer review rating 4.0/5

Brooks C. Families - Confirmed reviews ALL

Excellent stay. Facilities are amazing. Staff couldn’t do anything more for you. Only issues I could raise is the age of the arcade machines on the basement floor. Most of these were either broken or the steering wheels were falling off. Food was great for adults, but not the best for kids. Very repetitive. Just chicken nuggets and pizza.

Dear Guest, Thank you for your kind feedback and positive rating. Your valuable comments have been shared with our team. Your satisfaction is our greatest source of motivation. On the other hand, your comfort and satisfaction are of utmost importance to us. Therefore, we are sorry to read that your expectations were not fully met. Also please note that your suggestions have been forwarded to the relevant departments. For your next stay, we would like to kindly remind you that if you inform our Guest Relations desk of your special dietary requirements, we will be delighted to accommodate your requests and ensure you have a pleasant dining experience. We would be happy to offer you an even more comfortable and special experience should you choose to stay with us again in the future. Best Regards,

Customer review rating 5.0/5

Cain L. N. Families - Confirmed reviews ALL

Beautiful, fun, family friendly hotel. The guest experience was sensational. The hotel staff couldn’t do enough for you to ensure your holiday was wonderful. The Kingdom Hotel is every child’s dream. Fantastic dolphin show, wonderful entertainment, amazing activities put on for the kids. Incredible facilities all round. I would highly recommend!

Dear Guest, Thank you for choosing us and for taking the time to share your lovely feedback. Knowing that you enjoyed your experience means a great deal to our team. Your kind words will certainly be shared with all of our colleagues, who will be delighted to hear them. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon. Warm regards,

Customer review rating 5.0/5

Miah D. Families - Confirmed reviews ALL

Fantastic resort with lots to do! Friendly staff

Dear Guest, Thank you very much for taking the time to share your kind feedback with us. We truly appreciate your thoughtful comments and will be delighted to share them with our team. We sincerely hope to welcome you back for another memorable stay in the near future. Warmest regards,

Customer review rating 3.5/5

Stjepanovic M. Families - Confirmed reviews ALL

Your Kingdom hotel is now regarded as the best place we have stayed for a family. We will definitely be back. Personally, I have given 7/10 due to me having severe diarrhea, I ate some prawns and they didn't agree with me. I suffered for 5 out of our 7 days However, the facilities in the entire premises were excellent and spotless, so I was still able to enjoy some activities with the children. No doubt, I'd have given 10/10 but this is purely based on my experience this time. Food was excellent, variety was excellent, cleaning staff are a credit to your hotel and parks. One thing that could have been better is that all inclusive could be just that, all inclusive. Found that there was a very small availability of beers. Also, I think it's a whole Turkey problem, not just Rixos, there are not many gluten free options available in beers. Food wise I found some desserts gluten free, but as am All In customer, I'd happily pay extra to have Efes Gluten free available in the hotel bar. If you advertise gluten free options to people coming from Western world, you will gain more customers. Please give my thanks to all staff in the hotel, they work so hard and the place is spotless clean, always happy with a smile and made our stay that bit better than anywhere else we have ever travelled.

Dear Guest, Your health, comfort, and satisfaction are very important to us. We sincerely wish you a speedy recovery. We are sorry to learn that certain aspects of your experience did not meet your expectations. Please be assured that the concerns you have raised regarding hygiene and food safety have been noted and will be shared with the relevant departments for careful review. Regarding hygiene and food safety standards, our Quality Department conducts regular inspections and audits throughout the hotel to monitor compliance with our established procedures. In addition, QR codes are available alongside our food products, allowing guests to access information regarding ingredients as well as relevant freshness, quality, and safety checks. Regular hygiene inspections are also carried out across our facilities as part of our ongoing quality and safety procedures. Nevertheless, we value your observations and will take them into consideration as part of our continuous efforts to maintain and further improve our standards. We would also like to kindly note that the concept, facilities, and services of our property are communicated clearly and transparently through our official website and partner agencies. On the other hand, your valuable comments have been shared with our team. Your satisfaction is our greatest source of motivation. We would be happy to offer you an even more comfortable and special experience should you choose to stay with us again in the future. Best Regards,

Customer review rating 5.0/5

Dwarka L. D. Families - Confirmed reviews ALL

Good food. Lots for kids and families to do. Staff are friendly.

Dear Guest, Thank you very much for your visit and kind feedback. Your satisfaction is our greatest motivation. We will be sure to share your wonderful comments with our team. We look forward to welcoming you again. Best regards,

Customer review rating 4.5/5

Miah M. I. Families - Confirmed reviews ALL

Stayed here for a week with our 3 year old and we all loved it. Great facilities for children as well as excellent food and service all round. The young man from guest relations also went the extra mile to find my misplaced jacket after checkout.

Dear Guest, Thank you very much for your visit and kind comments. We are delighted to hear that you enjoyed your stay at our hotel. Your comments will be shared with our team, and they will be happy to hear them. We would be very pleased to welcome you again. Best regards,

Customer review rating 1.0/5

Sheraz U. K. Families - Confirmed reviews ALL

Paid for a deluxe twin room and given a small room with one bed and 1 sofa bed. Two adults and two young children this simpl5 wasn't enough. The room was dirty and dusty and the overall service offered by front of house was really poor. Everything had to be run through guest relations and they offer no value. Not willing to accommodate any requests. Its too regimental. Poor experience overall wouldn't go back.

Dear Guest, First of all, thank you for taking the time to share your feedback following your recent stay. We were sorry to learn that certain aspects of your experience did not meet your expectations. Please be assured that our Assistant Guest Relations Manager, our team, and all our colleagues worked diligently to assist and support you in every way possible throughout your stay. We regret that our efforts on this occasion fell short of fully meeting your expectations. On the other hand, health and hygiene standards are of the utmost importance to us. We would like you to know that our checks have confirmed that detailed daily cleaning procedures were carried out in your room. Nevertheless, we are sorry to hear that the cleanliness and general condition of your accommodation did not meet your expectations. We also appreciate the positive feedback you shared with us during your stay, particularly regarding our SPA services, the variety and quality of the food in our main restaurant, and the friendly and helpful attitude of our restaurant team. We were also pleased to learn that you expressed satisfaction with the check-in process at the time of your arrival. Your comments are invaluable to us as we strive to continuously enhance the guest experience. Best Regards,

Customer review rating 5.0/5

Matei R. C. Families - Confirmed reviews ALL

We’ve had such a wonderful stay. All the services have been excellent, honestly, 10/10! The waiters have been incredibly kind and attentive, and everyone looking after the children has been so wonderful and very friendly. We were also very impressed with the food. There was such a great variety, and everything we tried was absolutely delicious. There were so many different options that it was easy to find something for everyone, both for us and the children. We really loved the variety of activities available for the kids. It’s great that they can have so much fun while the parents get some time to relax at the pub, spa or pool. This was our first time staying here, and we’ve absolutely loved it. Both we and the children have had an amazing time, and we will definitely be coming back! Thank you for making our stay so spesiell. ❤️

Dear Guest, Thank you so much for choosing to stay with us and for sharing your lovely feedback. Your kind words truly made our day; they inspire us to keep doing our best every day. We’ll be sure to share your wonderful comments with our entire team. We can’t wait to welcome you back soon for another great stay. Warm regards,

Other web-users rate our hotel

  • 1,252 reviews 8.1/10 Location
  • 1,679 reviews 8.3/10 Room
  • 3,295 reviews 8.4/10 Service
  • 7 reviews 2.9/10 WiFi
  • 2,469 reviews 7.4/10 Food
  • 1,168 reviews 8.5/10 Cleanliness
  • 788 reviews 8.8/10 Vibe
  • 757 reviews 6/10 Value

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