Mercure Nha Trang Beach 4 stars

Customer review rating (ALL Rating) 4.7/5 119 reviews

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Mercure Nha Trang Beach - Image 1
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Mercure Nha Trang Beach - Image 4
88A Tran Phu street, True, 57100 NHA TRANG, Vietnam

Description

Hotel extras

  • Mercure Nha Trang Beach offers the perfect blend of business and leisure with mordern meeting

  • Beachfront view: Wake up to stunning ocean views from the comfort of your room

  • Perfect blend of business and leisure at a 4-star hotel in Nha Trang

  • Convenient access to top attractions beachs, shopping, and island tours

Our accommodation(s)

Hotel location

Mercure Nha Trang Beach

88A Tran Phu street, True
57100 NHA TRANG
Vietnam

GPS:12.23026, 109.19822

Telephone
Fax +84 258 3839 777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

SEAWAY

Seaway brings the world to your plate with a vibrant mix of international flavors. From savory Asian dishes to rich European classics, our menu celebrates global cuisine using fresh, quality ingredients. Enjoy a warm atmosphere, exceptional service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  119 reviews

Customer review rating 4.5/5

Il H. K. Solo - Confirmed reviews ALL

I had a satisfying stay. thanks to the good location, excellent service, and friendly staffs.

Customer review rating 4.5/5

Wannaphan A. Business - Confirmed reviews ALL

Warm welcome from staff. The hotel was new, and the room was clean. Great location just opposite to the beach.

Customer review rating 5.0/5

Christopher P. Solo - Confirmed reviews ALL

Two incredible women Summer and Kieu have created an environment where a return visit is solely due to their impeccable guest relation skillset. Travelling for months in the ALL Accor network these two wonderful individuals are truly an asset to the Accor brand. Loyalty to the Accor brand is about correct staff and guest experience. Thank you Summer and Kieu for making the difference.

Dear Christopher P., Thank you for sharing your positive experience at Mercure Nha Trang Beach. We are delighted to hear that Summer and Kieu made your stay memorable with their exceptional guest relations. Such feedback underscores the commitment of our team to provide outstanding service, reflecting the values of the Accor brand. We appreciate your loyalty and look forward to welcoming you back for another enjoyable stay. Best regards, Mercure Nha Trang Beach

Customer review rating 4.5/5

Viet A. N. Families - Confirmed reviews ALL

Pros: - Friendly and professional staff ( especially Phi and Hoa from FO team) - Clean room and mordern facilities - Good location, just cross the road to the beach and close to restaurant and attractions. - Assigned room on high floor with the good view even it is just city view. - Thanks to Housekeeping team, I can have my airpod that I forgot in my room before I went to the airport. Cons: - I emailed to reservation team that Nov 16th is my birthday but I do not have any amenities like a small cake or fruit to welcome me for my stay during my birthday celebration. I hope you can improve that for the other future guests if they come to stay at your property to celebrate their special occasion. Just some little things but can make the guest suprised and feel welcomed. - Breakfast: Not to many selections. I am not sure but I think it is not a high season so the hotel did not prepare to much food. But lots of the food is not hot as it should be. Please aware of that. - Please call guest by name. Try to use the guest name from the moment you see their ID or their booking on system. I did not hear your team use my name during check-in, check-out or escorting me to the room. I am also a Heartist so I really appreciate all members from Mercure Nha Trang beach hotel for taking care of my stay. That is my constructive feedback to team. I hope that the Management team can improve the issues I mentioned to enhance the quality of the service.

Dear Viet A. N., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Nha Trang Beach. We are delighted to hear that you enjoyed your overall experience, particularly the friendliness and professionalism of our staff, as well as the cleanliness and modernity of our facilities. Your appreciation for the Housekeeping team is also greatly valued. We acknowledge your comments regarding the amenities for special occasions. While we strive to create memorable experiences for our guests, we apologize for any oversight in this regard. Additionally, your feedback regarding the breakfast selections and temperature of the food has been duly noted. We continuously aim to enhance our offerings, and your insights will contribute to our improvements. Furthermore, we appreciate your suggestion about using guest names during interactions. We will review our practices to ensure a more personalized experience in the future. Thank you once again for your constructive feedback; it is invaluable in helping us enhance the quality of our service. Best regards, Mercure Nha Trang Beach

Customer review rating 5.0/5

Matti K. A. Friends - Confirmed reviews ALL

So lovely service, best staff in Nha Trang. Clean rooms, good restaurant. Everything was perfect.

Dear Matti K. A., Thank you for your kind words regarding our service and facilities. We are delighted to hear that you had a perfect experience and appreciated our team's efforts. Your feedback motivates us to maintain high standards for our guests. Best regards, Mercure Nha Trang Beach

Other web-users rate our hotel

  • 153 reviews 9.6/10 Location
  • 238 reviews 8.7/10 Room
  • 259 reviews 9.6/10 Service
  • 145 reviews 8.6/10 Breakfast
  • 117 reviews 9/10 Cleanliness
  • 93 reviews 9.4/10 Vibe
  • 75 reviews 6.1/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.