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Novotel Nha Trang Hotel 4 stars

Customer review rating 4.7/5 4,406 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Nha Trang
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+ 23 Services
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Hotel extras

  • Airy contemporary rooms complete with sea view balconies

  • Free WiFi & WebCorner on a Mac

  • Eastern and Western dining with beach views

  • Modern fitness centre & spa

  • City centre: close to tourist attractionsClose to the city centre and tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • NHA TRANGPaying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycles rental (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Nha Trang

50 Tran Phu Street
652076
nha trang
viet nam

Tel: +842586256900

Fax: (+84)258/6256901

Check-in from 14h00

Check out up to 12h00

  • LIEN TINH BUS STATION :  LIEN TINH BUS ST

  • By plane

    NHA TRANG At 35km / 21.75 miles - Shuttle paying

GPS :12.237973, 109.196581

Our accommodations

Novotel Nha Trang offers seven kinds of rooms: Standard, Superior, Superior Ocean, Deluxe, Executive, Junior Suite and Suite. All include balcony and sea views.

Standard Room with 1 king-size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: City side, Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Ocean/Sea view, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior with 1 Kingsize Bed Ocean View

  • Max. number of persons: 3
  • Area: From 41 m² / 441 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds Ocean View

  • Max. number of persons: 3
  • Area: From 41 m² / 441 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 57 m² / 614 sq ft
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive with 1 Kingsize Bed Ocean View

  • Max. number of persons: 3
  • Area: From 41 m² / 441 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive with 2 Single Beds Ocean View

  • Max. number of persons: 3
  • Area: From 41 m² / 441 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Modern Asian architecture meets the Western buffet in an opulent display of fusion cuisine prepared by our international chef. Come for nightly themed buffets - The Square always has something fresh to offer.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Non contractual photo

Settle down on one of our spacious couches at Le Bar, located on the ground floor. Enjoy rich afternoon coffee or swing by at night for a balanced cocktail. The daily HAPPY HOUR offers 50% off on selected drinks, valid between 05:00 PM and 08:00 PM.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Non contractual photo

Lather on some suntan lotion and kick up your legs at the Pool Bar with daily buy 1 get 1 free drinks during happy hour (midday to 2:30PM). Located on the 3rd floor by the In Balance Spa and the fitness center.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 250 m²

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Nha Trang

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,406 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,263 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good services, location

Customer review rating 4.7/5

Mai Families - 01/08/2020 Confirmed reviews ALL

I'm happy with staff of Novotel

Dear Ms. M, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Well located

Customer review rating 4.7/5

C H. L. Business - 31/07/2020 Confirmed reviews ALL

Overall was good except for breakfast, seem to be under staff as problem coping with table turnover and cleanliness.

Dear Mr. L, Thank you for your comment regarding your recent stay at Novotel Nha Trang, While we're delighted to hear that you had an overall nice stay with us, it is regrettable to learn there were some issues that we felt short to your expectation this time, please allow us to express our sincerest apologies. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is very important to us. Please rest assured that we will take appropriate measures to address the problem, especially about attention of our staff. We will definitely improve it and bring you a better service for your next visit. Once again, thank you for sharing your experience. We look forward to welcoming you back at Novotel Nha Trang in near future. Best regards, Remi Faubel General Manager

Good stay

Customer review rating 4.7/5

Thienngai T. Families - 28/07/2020 Confirmed reviews ALL

Very friendly and helpful staff. The room is amazing with great view of the sea where the sun welcomes us every morning. We really like the balcony.

Dear Ms. TN, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel.I will share your review with our team especially for the F&B department for drink at breakfast. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

Cleanness & professional

Customer review rating 4.7/5

D. D. M. Families - 28/07/2020 Confirmed reviews ALL

- The room is cleanness - All services is professional

Dear Mr. M, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. I will share your review with our team especially for the F&B department. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

Super Helpful Staff

Customer review rating 4.7/5

Kim S. Families - 26/07/2020 Confirmed reviews ALL

We arrived to start our family bicycle tour, but we found that we had forgotten a few important things. Staff were very helpful in directing us to bike stores and helping us ship one bike trailer back to HCMC. We felt that they really went the extra mile and that was tremendously appreciated. They also found us a day room when our plan got off to a slow start.

Dear Ms. K, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

very good place

Customer review rating 4.7/5

N. C. K. Business - 25/07/2020 Confirmed reviews ALL

it has been very good. However, breakfast service was quite uncomfortable. I came down to restaurant at 9.20 and everyone ignored me though there was a board remarked that the breakfast would be from 6am to 10 am.

Dear Mr. K, Thank you for your comment regarding your recent stay at Novotel Nha Trang, While we're delighted to hear that you had an overall nice stay with us, it is regrettable to learn there were some issues that we felt short to your expectation this time, please allow us to express our sincerest apologies. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is very important to us. Please rest assured that we will take appropriate measures to address the problem, especially about attention of our staff. We will definitely improve it and bring you a better service for your next visit. Once again, thank you for sharing your experience. We look forward to welcoming you back at Novotel Nha Trang in near future. Best regards, Remi Faubel General Manager

Superb hotel in a really great location.

Customer review rating 4.7/5

Martin Solo - 23/07/2020 Confirmed reviews ALL

So many positives: Free room upgrade very, very much appreciated. Professionalism, friendliness and helpfulness of all staff. Breathtaking view from room. Fantastic location. Superb room facilities - better than the photos. Punctual and effective cleaning team. Really enjoyed the food I ordered. Not enough elevators, but I could live with that!

Dear Mr.C, Thank you so much for your comment regarding your recent stay at Novotel Nha Trang. We love to start our new working day by reading a wonderful feedback such as yours. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, for bringing you memorable experiences and so glad we did. Your inspiring words will be passed on to all the team member and definitely encourage us to strive further for our service improvement. Once again, thank you for sharing your experience. We look foward to welcome you back at Novotel Nha Trang in near future. Best regards, Remi F. | General Manger

Good service, good staff

Customer review rating 4.7/5

Phạm T. C. Solo - 20/07/2020 Confirmed reviews ALL

Every time I come back, staff knows me and give me warmly welcome made me feel so friendly. All staff there make me feel I’m back home

Dear Ms. Tu C., We very much appreciate your comments regarding your stay at The Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

good

Customer review rating 4.7/5

P. X. D. Families - 20/07/2020 Confirmed reviews ALL

good

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Room is perfect,

Customer review rating 4.7/5

Binh P. Families - 18/07/2020 Confirmed reviews ALL

I have a good time at Novotel hotel, everything is good and I am satisfies as Accord member

Dear Mr. Binh, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

nice getaway

Customer review rating 4.7/5

Anton B. Families - 17/07/2020 Confirmed reviews ALL

attentive and friendly staff, well equipped and designed room with great view, nice breakfast

Dear Mr. B, Thank you so much for your comment regarding your stay at Novotel Nha Trang, We're absolutely delighted to learn that you had an enjoyable stay with our great view, nice breakfast and friendly staff service. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is very important to us. Your kind words will be passed on to all the team member and definitely drive us go further for our service improvement. Once again, thank you for sharing your feeling. We look forward to welcoming you back to Novotel Nha Trang for another pleasant stay in near future. Best regards, Remi Faubel General Manager
Customer review rating 4.7/5

Anonymous Solo - 08/07/2020 Confirmed reviews ALL

Great service! Beautiful beach. Nice breakfast and gym!

Dear Ms M, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Remi Faubel General Manager

Extremely comfortable Hotel, not a tourist factory.

Customer review rating 4.7/5

Ben Friends - 07/07/2020 Confirmed reviews ALL

It is my second stay in Novotel Nha Trang. We enjoyed the balcony ocean view room, it has overall great features and very large balcony. From the Hotel we can enjoy almost everything within a walking distance. Towels and mattress are provided and the beach in front of the hotel has a clear and clean water. The morning breakfast buffet has a large choice of food, and cocktails from the bar are good. I am definitely returning to Novotel for my next stay in Nha Trang.

Dear Mr. B, Thank you for coming back to us and sharing your beautiful review. We are so delighted to hear of your great experience with our staff as well as the room and the beach nearby. It was also our pleasure to bring experiences to your journey and we look forward to seeing you in the future. Kind regards, Remi F. | General Manager

Good location

Customer review rating 4.7/5

B. P. H. A. Families - 07/07/2020 Confirmed reviews ALL

Hotel is in front of the beach. Very nice view from balcony. But balcony, floor, table and chair are not clean. It was quiet noisy because the guest in next room got drunk and shouted, laughed and loudly speaking. Breakfast is not good. My Voucher from All Accor is still valid but receptionist gave me wrong advice. It makes me think all my voucher valid by June30. While truth is not.

Dear Ms. A, Thank you so much for your comment regarding your stay at Novotel Nha Trang, We're absolutely delighted to learn that you had an enjoyable stay with our good location and nice view. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is very important to us. We also have taken note of your concerns and will definitely improve them to bring you a better experience next time. Once again, thank you for sharing your feeling. We look forward to welcoming you back to Novotel Nha Trang for another pleasant stay in near future. Best regards, Remi Faubel General Manager

Higher than expectation

Customer review rating 4.7/5

Linh Families - 20/03/2020 Confirmed reviews ALL

Got upgraded to a Deluxe Room! Warmly served by all staffs. Highly recommend Body Treatment at Spa. Great location! Can reach the beach only by crossing the street. Nearby a wide range of entertainment and foods. It would be great if we can have area for kids.

Dear Ms. L, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive and negative feedback. I will share your comments with our team especially to F&B Department to improve our services. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we have another chance to serving you in the nearest time . Sincerely, Remi Faubel General Manager

Great Hotel

Customer review rating 4.7/5

Stephen F. Solo - 14/03/2020 Confirmed reviews ALL

Could not have had a better experience at your hotel Your staff are fantastic and you should be very proud.. Ninh Ana Alastair and front desk staff My Room was fantastic and always well cleaned

Dear Mr. S, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel.I will share your feedback to our team especially Mr. Ninh and Ms. Anna for their passion of work. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

Excellent stay

Customer review rating 4.7/5

Anne M. Couples - 06/03/2020 Confirmed reviews ALL

We spent 4 days at Novotel and had an absolutely great stay. The room was comfortable and immaculately clean, breakfast was plentiful and a good selection of dishes. The staff at this hotel are really efficient and outstanding often dealing with difficult situations which they handled without any problems. From the security guys who help you cross the road to the beach to the reception staff, nothing was a bother. Too many nice people to single out anyone in particular but have to say room service was super fast and pleasant. We would highly recommend this lovely hotel.

Dear Ms. McD, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Remi Faubel General Manager

Good stay and Worth for pay.

Customer review rating 4.7/5

T. M. T. Solo - 01/03/2020 Confirmed reviews ALL

I had experiences with Novotel Da Lat and Phan Thiet years ago. The Western breakfast had been great with rich options. Very impressive. I enjoyed very much and highly appreciated. Even have tried a membership. Since then, I could not afford anymore due to prices increase which get beyond the daily substance allowance for a staff of UN agency. This time stay in Nha Trang, I succeeded to get a rooms for my colleague and myself, (thank to the discount due to the Covid 19 outbreak threat may be). I remain a little bit frustrated about the breakfast, especially the Vietnamese coffee served. My apology but it was a almost "tasteless". Other things were good: cleanliness, friendly and helpful staff. Hope to have one more chance sometime.

Dear Mr. T, Thank you for your comment regarding your recent stay at Novotel Nha Trang, While we're delighted to hear that you had an overall nice stay with us, it is regrettable to learn there were some issues that we felt short to your expectation this time, please allow us to express our sincerest apologies. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is very important to us. Please rest assured that we will take appropriate measures to address the problem, especially about our coffee and wifi quality. We will definitely improve it and bring you a better service for your next visit. Once again, thank you for sharing your experience. We look forward to welcoming you back at Novotel Nha Trang in near future. Best regards, Remi Faubel General Manager

Good location, value & service

Customer review rating 4.7/5

Devon L. Business - 29/02/2020 Confirmed reviews ALL

Very pleasant stay, stunning location with great facilities

Dear Mr. L, Thank you so much for your amazing comment regarding your recent stay at Novotel Nha Trang, It is always a great pleasure to receive positive feedback. We're delighted to learn that you had an overall enjoyable stay with us. Your kind word will be passed on to all the team member and definitely serve as an encouragement to drive us go further in our hospitality. There were still some minor issues that affected to your satisfaction, we have taken notes and will improve them to bring you a better service next time. Once again, thank you for sharing your experience. We look forward to welcoming you at Novotel Nha Trang in near future. Best regards, Remi Faubel General Manager

Satisfactory

Customer review rating 4.7/5

No N. Families - 24/02/2020 Confirmed reviews ALL

Staff were complacent because of COVID-19. Food was poor

Dear Mr. S, Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. We are sorry that your experience did not meet your expectations this time; please allow us to express our sincerest apologies. At Novotel Nha Trang, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your shared concerns, and we do hope to have another opportunity to give you a better serve in the near future. Sincerely, Remi Faubel General Manager
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