Novotel Nha Trang

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Novotel Nha Trang 4 stars

Customer review rating (ALL Rating) 4.7/5 439 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • "Airy contemporary rooms complete with sea view balconies "

  • "Free WiFi & WebCorner on a Mac "

  • "Eastern and Western dining with beach views "

  • "Modern fitness centre & spa "

  • "Close to the city centre and tourist attractions "

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Nha Trang

50 Tran Phu Street
652076 NHA TRANG
Vietnam

Telephone +84 258 6256 900

Fax +84 258 6256 901

Contact email

  • LIEN TINH BUS STATION:  LIEN TINH BUS ST

  • By plane

    NHA TRANG At 35km / 21.75 miles - Shuttle paying

GPS:12.237973, 109.196581

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE SQUARE

Modern Asian architecture meets the Western buffet in an opulent display of fusion cuisine prepared by our international chef. Come for nightly themed buffets - The Square always has something fresh to offer.

Our accommodation(s)

Novotel Nha Trang offers seven kinds of rooms: Standard, Superior, Superior Ocean, Deluxe, Executive, Junior Suite and Suite. All include balcony and sea views.

Our guest reviews

Our guest reviews for
Novotel Nha Trang

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  439 reviews

TripAdvisor Rating  4.5/5  2,274 reviews

Certificate of excellence 2022

Nice location

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I had the room with sea view, very nice view

Dear Ms. Minh Hai , Thank you very much for your compliments about Novotel Nha Trang. I’m very happy to hear that you’re satisfied with our service. It is a pleasure to hear that you enjoyed our hotel, in particular the location, our sea view room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your wonderful feedback and all of the team hope to welcome you back at Novotel Nha Trang soon. Sincerely, Phuong Nguyen General Manager

Good stay

Customer review rating 4.5/5

N. D. K. Business - Confirmed reviews ALL

The view of the room is so beautiful. The room is spacious and comfortable

Dear Mr Dinh K., Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. We are delighted to learn that you had a good stay with us, with our good location, nice sea view room. Once again, thank you for sharing your concerns, hope to welcome you back at Novotel Nha Trang soon. Sincerely, Phuong N. General Manager

Very relaxing, great location.

Customer review rating 4.5/5

Richard S. Couples - Confirmed reviews ALL

We had 4 wonderfully relaxing nights here. Very friendly service. Comfortable and well laid out rooms. Well equipped gym. Love the breakfast and ate too much!! Nice to get a big mug of coffee instead of the normal small cups. Security staff very friendly and kept my bike safe. Would recommend anyone to stop here. Great location and even better views. We will be back.

Dear Mr. Richard S., Thank you very much for your compliments about Novotel Nha Trang. I’m very happy to hear that you’re satisfied with our service. Your very kind words will be passed on to the team and serves as strong encouragement for us to bring guest comfortable stay. Thank you again for sharing your enjoyable experience and We are delighted to welcome you back at Novotel Nha Trang. Sincerely, Phuong Nguyen General Manager

The Novotel is centrally located and very professionally managed by all staff

Customer review rating 5.0/5

Geoff Couples - Confirmed reviews ALL

We thoroughly enjoyed our stay at the Novotel. The staff were so friendly and efficient as well as catering to all our requirements. Even providing a take-away breakfast pack for our early train departure. Buffet breakfast was delicious. Highly recommend

Dear Mr. GeoffreyPaul W., Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. I’m very happy to learn that our staff and the service bring you great stay. Your very kind words will be passed on to the team and serves as strong encouragement for us to bring guest comfortable stay. Thank you again for sharing your enjoyable experience. We are delighted to welcome you back at Novotel Nha Trang Sincerely, Phuong Nguyen General Manager

Well located, nice view

Customer review rating 4.5/5

Ms. T. Couples - Confirmed reviews ALL

Excellent view, friendly staffs, clean room, good conditions

Dear Ms. Dieu T., Thank you for taking the time to tell us about your experience at the Novotel Nha T.. It is always a pleasure to receive positive feedback. I will share your comments with our team.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we all look forward to welcoming you again soon at Novotel Nha T.. Sincerely, Phuong Nguyen General Manager

Great Position / Excellent Staff / Friendly Atmosphere

Customer review rating 5.0/5

Neville F. Families - Confirmed reviews ALL

I came away fully relaxed and satisfied. It was a wonderful experience and I will definitely be back for more.

Dear Mr. Neville F., Thank you so much for your taking time to review of our hotel. We trust you had a nice stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your wonderful feedback and all of the team hope to welcome you back at Novotel Nha Trang soon. Sincerely, Phuong Nguyen General Manager

Very comfortable stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I have same ocean view for 2 years ago. It is beautiful to see sun rise and sun set

Dear Mr. O. GuanHeng, We very much appreciate your comments regarding your stay at Novotel Nha Trang. It is a pleasure to hear that you enjoyed our hotel, in particular the location, ocean view room. I will share your comments with our team. We all look forward to welcoming you again soon at Novotel Nha Trang Sincerely, Phuong Nguyen General Manager

Well located

Customer review rating 4.0/5

N. N. Families - Confirmed reviews ALL

Perfect

Dear Mr. N., Thank you for taking the time to tell us about your experience at the Novotel Nha Trang. It is a pleasure to hear that you enjoyed our hotel, especial our location. Once again, we thank you very much for sharing and We all look forward to welcoming you again soon at Novotel Nha Trang. Sincerely, Phuong N. General Manager

Great locate, good stay

Customer review rating 4.0/5

Lan T. Business - Confirmed reviews ALL

No having toilet faucet, very inconvenience. Others are fine.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback about the staff and hotel service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much for your constructive comment about the toilet faucet, we already have plan to change in this year for all guest rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phuong Nguyen General Manager

good

Customer review rating 4.5/5

Phạm X. D. {. }. Families - Confirmed reviews ALL

good

Dear Mr. Dung, We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Phuong Nguyen General Manager

Well located, nice staff

Customer review rating 4.0/5

Binh L. Families - Confirmed reviews ALL

Novotel Nha Trang located at the heart of Nha Trag beach street. From the hotel one can go to the beach, restaurant, shops very easily, even by foot. The sea view room will give you a direct view of the see and the exciting street below, Plus, staff are sweet, very helpful, and are very good at their job.

Dear Miss Binh, We sincerely appreciate you taking the time to give your feedback about our services. It is a pleasure to hear that you enjoyed our hotel, in particular the location, room condition, quality of service, Thank you for your precious words for the excellent service of our Ambassadors. Rest assured that the compliments will reach the whole team to keep them motivated in maintaining the quality service for more and more better. We hope to see you again and be at your service in the near future. Sincerely, Phuong Nguyen General Manager

Well business trip

Customer review rating 5.0/5

Vominh H. Business - Confirmed reviews ALL

I have a trip to Nha Trang and stay in Novotel, I have a lovely room with sea view, hotel room is very clean wonderful trip

Dear Ms. V. Minh H., Thank you for choosing our hotel as your accommodation choice during your recent trip to Nha Trang. It is always a pleasure to receive positive feedback. Once again, thank you for sharing your experience and all of us look forward to welcoming you back at Novotel Nha Trang soon Sincerely, Phuong Nguyen General Manager

Well located

Customer review rating 4.5/5

Ngoc Families - Confirmed reviews ALL

3 times stayed in Novotel in Vietnam and outbound

Dear Mis Ngoc, Thank you very much for your feedback; we truly appreciate you taking the time to give us your valuable comment from your most recent stay with us. We continuously strive to provide an exceptional experience for all our guests and your compliments is definitely a motivation for us. We look forward to welcoming you back. Sincerely, Phuong Nguyen General Manager

Great Staff

TripAdvisor rating 4.0/5

Tarique A TripAdvisor review

The staff was very friendly and supportive. The hotel is in a great location, central to all the good restaurants and the beach area is great once you cross the busy road. I felt that due to COVID the hotel breakfast was a bit of a lower standard than most of the star rating. I also found it odd that they shut down one of the elevators during due to low occupancy. A couple times we had to have a longer wait than we would have like at the elevator/lift area. The rooms were great with wonderful views of the ocean, very clean and well taken care of. Again, I have to say a very friendly and helpful staff.

Dear Tarique A, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to our shortfall in services. Rest assured that these issues will be looked into. We will share your feedback with our team and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Remi Faubel General Manager

Quality Hotel with Stunning Sea View and Very Good Breakfast

TripAdvisor rating 4.0/5

ExVotoFatum TripAdvisor review

Second Stay , very satisfied, clean, Balkony with sea view, very good and tasty breakfast with Asian and Western choices Will come back Room to Improve: Not all Staff Good in English , two complains were just ignored by Reception Staff Breakfast Staff very Good Concierge Had Not Good Knowledge about Details of Tourist destinations or Even Place of Restaurant 4 Minutes away The Lounge Chair quality at the Beach is poor

Dear ExVotoFatum, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. As we strive to provide the highest level of service every day; we truly regret to learn that we did not meet your expectation for the other service during your stay. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this beautiful city. Remi Faubel General Manager

Friendly staff, great location, good value

TripAdvisor rating 5.0/5

BJMBJMBJM TripAdvisor review

Recently stayed here for two days and would definitely return. While the hotel itself is a bit older (only two elevators) there are many things going for it. The biggest plus is the service minded, helpful and very friendly staff. They would do their best to help with anything they could and especially the front desk staff was very helpful during my stay. Highly appreciated. Rooms are fairly big and the rooms facing the ocean have a great view. Just have to cross the street to be on the beach and very close to the central square as well. Breakfast was ok. With the location, friendly staff, nice rooms and prices, I will certainly be back for another stay.

Dear BJMBJMBJM, Thank you so much for your taking time to review of our hotel. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard every day to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to our beautiful city. Remi Faubel General Manager

Outstanding Service!!

TripAdvisor rating 5.0/5

Alex B Couples - TripAdvisor review

The General Manager Remi Faubel and his team truly understand how to make clients feel Welcome and Special. The service and attention to all our needs was outstanding ... nothing was too much trouble. I must say that in all my years of traveling fr both business and pleasure my stay at this Hotel was one of the best experiences, and I put it down to great management and leadership developing their people and creating a great service culture. Congratulations and keep up the great work Best Regards Alex Bonett

Dear Alex B, Please accept our heartfelt thank for your amazing comment and your loyalty towards AccorHotels Novotel Nha Trang, There is no word to express our joy receiving such a wonderful compliment like yours. We're absolutely happy to learn you had an enjoyable stay with us. Your inspired feedback is truly a best reward for our staff's hard working and dedication, therefore we will continue to strive our best everyday to perform the highest level of hospitality, to bring you more of these best experiences for your next visit. Once again, thank you for sharing your story. We look forward to welcoming you back here with us for another pleasant journey in near future. Best regards, Remi Faubel General Manager

Awesome in Nha Trang

TripAdvisor rating 5.0/5

kaninl858 Friends getaway - TripAdvisor review

I've stay with this hotel for 2 nights and I enjoyed everpart of them. Everything is well. The room is nice, spacious and fantastic view. restaurants and bar are good. Spa, pool and gym also good equipment there. This is successful hotel

Dear kaninl858 Thank you so much for your amazing comment regarding your recent stay at Novotel Nha Trang, We're absolutely delighted to learn that you had an enjoyable stay with every aspect of our hotel. At Novotel Nha Trang, we strive our best to perform the highest level of hospitality, therefore your feedback is truly a precious encouragement to drive us go further. We very much appreciate your compliments and will definitely pass them to all the team members. Once again, thank you for sharing your experience. We're eager to welcome you back here with us for another pleasant stay in near future. Best regards, Remi Faubel General Manager

Nice hotel with great views

TripAdvisor rating 5.0/5

joehU9253LG Couples - TripAdvisor review

Nice place in a great location and so nice to just walk across the road to go swimming at the beach. Was there for 4 days, though wish my stay was longer. The buffet breakfast was good. I found the staff very friendly and helpful. Definitely would stay again.

Dear joehU9253LG Thank you so much for your wonderful comment regarding your stay at Novotel Nha Trang, We're so happy to learn that you had an enjoyable with our nice location, good breakfast and helpful staff. It is always a great pleasure to receive positive feedback, and believe us, we wished for your stay could be longer as well. But don't you worry, there will always be a next time, and we will be here waiting to welcome you back for another pleasant stay. Once again, thank you for sharing your experience. We wish you all the best and look forward to see you soon in your next visit at Novotel Nha Trang, Best regards, Remi Faubel General Manager

BRILLIANT and OUTSTANDING

TripAdvisor rating 5.0/5

LordGary001 Couples - TripAdvisor review

This hotel exceeds in all levels of service. All the staff go out of their way to make your stay fantastic. We have travelled extensively and would rate this hotel as one of the best. The attitude and manner of every staff member we encountered was outstanding. A very special mention to our friend Anna who went above and beyond to make our stay the very best. Gary & Jan from New Zealand

Dear V6024YFgaryl Thank you so much for your WOW comment regarding your recent stay at Novotel Nha Trang, There is no word to express our joy receiving such an amazing compliment like yours. This is honestly the best reward for our staff's hard-working and hospitality. Your kind word will surely be passed on to all the team member, especially to Anna, and definitely serve as an precious encouragement for us to drive further to bring you the highest level of services. Once again, thank you for sharing your experience. We can't wait to welcome you back here with us for another pleasant stay in near future. Best regards, Remi Faubel General Manager

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