Novotel Nha Trang 4 stars

Customer review rating (ALL Rating) 4.7/5 884 reviews

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Description

Hotel extras

  • "Airy contemporary rooms complete with sea view balconies "

  • "Free WiFi & WebCorner on a Mac "

  • "Eastern and Western dining with beach views "

  • "Modern fitness centre & spa "

  • "Close to the city centre and tourist attractions "

Our accommodation(s)

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Hotel location

Novotel Nha Trang

50 Tran Phu Street
652076 NHA TRANG
Vietnam

GPS:12.237973, 109.196581

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Modern Asian architecture meets the Western buffet in an opulent display of fusion cuisine prepared by our international chef. Come for nightly themed buffets - The Square always has something fresh to offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  884 reviews

TripAdvisor Rating  4.5/5  2,485 reviews

Certificate of excellence 2024

Very well looked after by all staff. Great hotel opposite beach.

Customer review rating 5.0/5

Michael &. L. R. Couples - Confirmed reviews ALL

Over all a great hotel with great staff who went above &. beyond to help our stay more enjoyable. A credit to you all and should all be proud of each &. everyone of you. On our final night we both became quite ill from an outside source- convenience store around the corner I bought some milk yoghurt which turned out to be off/rotten. Staff again did everything they could do to help. THANK YOU.

Dear Michael &. L. R., Thank you for your kind words and for sharing your experience. We’re pleased to hear that you enjoyed your stay and found our staff to be helpful and attentive. Thank you for your positive feedback and for recognizing our staff’s efforts. We look forward to welcoming you back in the future. Sincerely, Phuong Nguyen General Manager

Well located and very spacious room.

Customer review rating 3.5/5

Nicholas R. Couples - Confirmed reviews ALL

You have altered your air conditioning so it does not go below 26 degrees, the room was far too hot and I could not get a comfortable sleep.

Good stay

Customer review rating 5.0/5

Minh Families - Confirmed reviews ALL

Great location in the centre of Nha Trang. Rooms were clean with great oceanview.

Dear Mr. Minh, Thank you for your fantastic feedback. We’re delighted to hear that you enjoyed our central location, clean rooms, and great ocean view. We also appreciate your high ratings for our team and other aspects of your stay. Your satisfaction with our sustainable development initiatives is especially valued. Thank you for your recommendation and for being a valued Platinum member. We look forward to welcoming you back soon. Best regards, Phuong Nguyen General Manager

Well located, good access to the coast

Customer review rating 4.0/5

Asa Solo - Confirmed reviews ALL

Good location, cosy room with sea view. staff is helpful to cross over the busy road to access to the coast.

Dear Ms. F., Thank you for taking the time to share your detailed feedback following your recent stay with us at Novotel Nha Trang. We are delighted to hear that you enjoyed our convenient location, your cozy sea-view room, and the helpfulness of our staff. We noted your feedback regarding the check-in process. The online check-in is an exclusive Accor program designed specifically for our valued members like yourself. This process is in place to ensure that the information in your booking is confirmed accurately. It also allows us to provide you with essential details about hotel services, payment methods, payment confirmations, and invoice information in advance. We hope you understand that these measures are taken to ensure your vacation or business trip is as seamless and successful as possible. We will continue to refine this process to make it even more efficient and satisfactory for you in the future. We’re also pleased to see that you appreciated our sustainable development initiatives, particularly our efforts to reduce waste and minimize plastic usage. Environmental responsibility is something we take very seriously, and your recognition of these efforts means a lot to us. Regarding your breakfast experience, we value your feedback as it helps us improve the quality and variety of our offerings. We will share your comments with our culinary team to make enhancements that will better meet your expectations in the future. Once again, thank you for your review, and we hope to have the pleasure of welcoming you back on your next visit to Nha Trang. Sincerely, Phuong Nguyen General Manager

Well located and nice stay at Novotel Nha Trang

Customer review rating 4.5/5

Tuan L. Families - Confirmed reviews ALL

We enjoyed very nice stay at Nha Trang Novotel. The rooms are very nice with so beautiful Seaview from the Balcony. Friendly and thoughtful staff, we got upgrade from the rooms with 02 rooms connecting to each other for my 4 people family which made our stay so enjoyable. The dinner buffet is also great, we enjoyed it very much. Good location, easy to go every where and very convenient to walk to the beach for swimming. We would like to express our big thanks to Novotel Nha Trang and we definitely come back.

Dear Mr. Tuan, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us at Novotel Nha Trang and that you appreciated the beautiful sea view from your room, the friendly and thoughtful service from our staff, and the upgrade to connecting rooms for your family. It’s also great to know that you enjoyed our dinner buffet and found our location convenient for beach access. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Thank you once again for your support. Sincerely, Phuong Nguyen General Manager

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Other web-users rate our hotel

  • 430 reviews 9.6/10 Location
  • 492 reviews 8.9/10 Room
  • 567 reviews 9/10 Service
  • 233 reviews 8.5/10 Breakfast
  • 144 reviews 9/10 Cleanliness
  • 143 reviews 9.2/10 Beach
  • 55 reviews 3.1/10 Pool

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