Novotel Nha Trang 4 stars

Customer review rating (ALL Rating) 4.8/5 931 reviews

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Description

Hotel extras

  • "Airy contemporary rooms complete with sea view balconies "

  • "Free WiFi & WebCorner on a Mac "

  • "Eastern and Western dining with beach views "

  • "Modern fitness centre & spa "

  • "Close to the city centre and tourist attractions "

Our accommodation(s)

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Hotel location

Novotel Nha Trang

50 Tran Phu Street
652076 NHA TRANG
Vietnam

GPS:12.237973, 109.196581

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Modern Asian architecture meets the Western buffet in an opulent display of fusion cuisine prepared by our international chef. Come for nightly themed buffets - The Square always has something fresh to offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  931 reviews

Customer review rating 4.5/5

Edward J. Families - Confirmed reviews ALL

Ocean facing room was pleasant. Good size room and bathroom. Comfortable bed.

Customer review rating 3.0/5

Ngocquynhnhu T. Business - Confirmed reviews ALL

However, I did not have a pleasant experience with the staff during my stay. I contacted reception to ask if someone could assist in bringing my Grab food order to my room, as I had already changed into sleepwear and, given that I was staying for a business trip, it was inconvenient to go downstairs. The receptionist informed me that, while there is normally a policy against bringing outside food to guest rooms, they would make an exception in this case. I appreciated this gesture. However, the staff member who delivered my food displayed a noticeably poor attitude, he gave me attitude, handed over the food hastily without saying a word, and walked away immediately. I would also like to note that this was consistent with his earlier behavior when he assisted with my luggage upon arrival. His demeanor felt unfriendly and unwelcoming. As someone who works in the hospitality industry and has stayed at many hotels, I believe that service attitude is extremely important. If a request cannot be accommodated, it is completely understandable. However, if staff choose to assist, it should be done with professionalism rather than with visible dissatisfaction. And I did ask my coworker as she got the same unfriendly experience

Customer review rating 5.0/5

Ky D. Couples - Confirmed reviews ALL

The room is bright and clean with a nice view to the ocean. The people are so nice, especially the receptionists Thanh Vy and Thanh Y. They made our stay so pleasant and meaningful. We will certainly come back.

Customer review rating 3.0/5

Andrew H. Solo - Confirmed reviews ALL

Went to the Beach 7 time's and Everytime there were no beach chairs despite being told the chairs were free and available. The lift's kept breaking down

Customer review rating 4.5/5

Bipin S. Solo - Confirmed reviews ALL

I had a wonderful 5 night stay at the Novotel Nha Trang. My sea front was extremely comfortable and I enjoyed time on the terrace overlooking the beach. I found the staff to be very hospitable, and welcoming. My room was kept impeccably clean. The breakfast buffet offered a wide variety of local and western dishes. I loved the local dishes in particular. The hotel boasts a strategic location, being close to the beach, shopping and restaurants. Overall a great place to stay in Nha Trang, and I certainly will be returning in the future.

Other web-users rate our hotel

  • 513 reviews 9.8/10 Location
  • 607 reviews 9/10 Room
  • 679 reviews 9.3/10 Service
  • 10 reviews 10/10 WiFi
  • 290 reviews 8.7/10 Breakfast
  • 188 reviews 9.3/10 Cleanliness
  • 69 reviews 9.4/10 Wellness Area
  • 69 reviews 5.2/10 Pool

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