Mövenpick Resort Cam Ranh 5 stars

Dear Mr. K., Xin chao from Movenpick resort Cam Ranh! Thank you very much for your loyalty with Accor ALL as Platinum member and taking the time to share such a detailed review of your recent stay with us. We truly appreciate your feedback, as it helps us continue improving our services and guest experience. We are very pleased to hear that you found the rooms comfortable and enjoyed the friendly and attentive service from our team. It is also wonderful to know that you appreciated our resort facilities and had an overall enjoyable stay despite the location not being the most convenient. Cam Ranh is known for its peaceful surroundings, and we hope that this tranquility helped create a relaxing atmosphere during your visit. A special thank you for recognizing Yen at the membership check-in counter. We are delighted to hear that she made such a positive impression with her kindness and helpfulness. Your kind words will certainly be shared with her and the team, and we are sure it will mean a great deal to her. At the same time, we sincerely appreciate your feedback regarding the pricing within the resort. We understand your concern about the difference compared to prices outside the hotel. Your comments are very valuable to us, and we will certainly share them with our management team as we continuously review our offerings to ensure they provide the best possible value for our guests. Thank you once again for choosing to stay with us and for sharing your experience. We truly hope to have the opportunity to welcome you back in the future for another comfortable and enjoyable stay. Warm regards, Trinh Nguyen Assistant Front Office Manager

Dear Mr. Christopher, Thank you very much for your loyalty with Accor ALL as Platinum member and sharing such a wonderful and thoughtful review. We are truly delighted to know that your stay with us was such a memorable experience. It is fantastic to hear that you were able to enjoy the beautiful weather and the crystal-clear waters by the beach. We are especially pleased that your journey began smoothly with the airport greeting and that you appreciated the seamless check-in experience at our priority lounge. Creating a comfortable and effortless arrival for our guests is something we take great pride in. Your kind words about our team mean a great deal to us. We are very proud that our colleagues were able to provide attentive support throughout your stay and that you felt well taken care of whenever you needed assistance. Our entire team is deeply committed to delivering genuine hospitality and ensuring that every guest enjoys a premium and memorable experience. We are also delighted that you enjoyed the wide range of activities, entertainment, and dining options available at the resort. It is wonderful to know that these experiences contributed to making your stay complete and fulfilling. Hearing that you have stayed at several Mövenpick hotels in Thailand and now in Vietnam makes your feedback even more meaningful to us. We are truly honored that you consider the level of service here to be first-class and beyond expectations. Thank you once again for your generous support and appreciation. We will be sure to share your kind words with the entire team. It would be our absolute pleasure to welcome you back again in the future for another wonderful stay. Warmest regards, Trinh Nguyen Assistant Front Office Manager

Dear Mr. Olivier, Xin chao from Movenpick Resort Cam Ranh! Thank you very much for your loyalty with ALL Accor as Silver member and sharing your wonderful feedback with us. We are truly delighted to hear that you had a very comfortable stay and a great experience during your time at our resort. It is especially pleasing to know that you appreciated our convenient location near the airport while still enjoying a peaceful and relaxing environment. We are also very happy that you enjoyed your villa and found it to be in excellent condition and splendid, as our team works hard to maintain the highest standards of comfort and quality for all our guests. Your kind feedback about our service and team members means a great deal to us. Our Heartists strives to provide warm, attentive, and genuine hospitality, and it is very rewarding to know that their efforts helped make your stay even more enjoyable. We will certainly share your compliments with the entire team. Thank you once again for choosing to stay with us and for taking the time to share your experience. We truly hope to have the pleasure of welcoming you back for another relaxing and memorable stay in the near future. Warm regards, Trinh Nguyen Assistant Front Office Manager

Dear Ms. Julia, Warmest greeting from Movenpick Ressort Cam Ranh! Thank you so much for choosing our resort for your vacation in Cam Ranh as well as your loyalty as Platinum member. We are delighted to hear that you found the hotel clean and comfortable and that our team made you feel well looked after. It’s also great to know your Accor membership was well recognized and that you enjoyed the food. Your lovely comments truly mean a lot to us, and we would be thrilled to welcome you back again in the future. With warm regards, Trinh Nguyen Assistant Front Office Manager

Dear Yuan Q., Thank you very much for choosing our resort for your recent vacation in Cam Ranh and for taking the time to share your feedback with us. We are delighted to know that you and your family enjoyed your stay. We are sorry to learn about the ring that you believe was left in the shower room of Room 1106 on 29 December 2025. Thank you for providing the detailed description, including the rose-shaped design. Please be assured that we reported this matter to our Housekeeping and Security teams and conducted a thorough search, including a review of our Lost and Found records. Unfortunately, despite our best efforts, we were unable to locate the ring. As previously advised, our team has also updated you on this matter via email. We fully understand how important this ring is to you and sincerely regret that we were unable to recover it. Please accept our sincere apologies for any disappointment this may cause. Thank you for your understanding, and we truly appreciate your support. Warm regards, Trinh Nguyen Assistant Front Office Manager