Mövenpick Resort Cam Ranh

Customer review rating (ALL Rating) 4.4/5 1,744 reviews

Mövenpick Resort Cam Ranh - Image 1
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Description

Hotel extras

  • All rooms and villas offer direct sea view, hosting up to 02 children under 16 years of age

  • Private white sand beach and crystal water

  • Kid-friendly facilities including Little Birds Club, water slide, adventurous rope park

  • Grand Ballroom connected to 2,000sqm event lawn

  • 1,000 sqm destination spa with 23 treatment rooms

Our accommodation(s)

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Hotel location

Mövenpick Resort Cam Ranh

Plot D 12 Abc, Cam Hai Dong
57615 CAM LAM DISTRICT
Vietnam

GPS:12.043886, 109.209851

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,744 reviews

TripAdvisor Rating  4.5/5  553 reviews

Nice pool villa and staffs, but..

TripAdvisor rating 4.0/5

jinah39 TripAdvisor review

I spent 3 days in pool villa and 1 day in hotel room. Everything was great in pool villa since it was quiet and spacious. My requests (towels, water, etc.) were promptly fulfilled. Staffs were very friendly to kids. "Tuan" who works near archery activity is a good chess player and gladly played giant chess with my child two days in a row. "Tai" life guard at the main pool was also so kind and flexible with tube rental so my child could enjoy swimming everyday. One thing that I felt uncomfortable with was staffs sometimes kind of forced guests to write reviews even when I didn't get to know him/her well or feel appreciated enough. He/She even stood next to me watching whether I write down something good! When I checked in the hotel room, I found 'paederus' insect on the bed. This insect can cause serious skin irritation. Hope Movenpick resort care more about pedt control.

Breakfast at its Best

TripAdvisor rating 5.0/5

ramiobeid Friends getaway - TripAdvisor review

My colleagues and I this morning we had breakfast at the Panorama restaurant and it was fabulous. The ambiance, the buffet spread, the quality and taste of each dish was top. Special thank you for Captain Jason who looked after us, showcasing his service skills which went above and beyond 5 stars.

Professional Staff and Good stay

Customer review rating 5.0/5

D. Families - Confirmed reviews ALL

Movenpick Resort Cam Ranh is very well for staying,relaxing,get some drink with family and friend.

Dear Thien Dinh D., We very much appreciate your comments regarding your stay at the Mövenpick Resort Cam Ranh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dang Front Office Manager

So so

Customer review rating 3.5/5

Hang M. T. Solo - Confirmed reviews ALL

I arrived as a solo traveller, so I demand less compared to when I travel with my family. The lady at the reception was nice and professional. The resort facilities though have been build for a long time, remains clean and well maintained. Breakfast was generous. But the noddles section could improve. There were a long line for breakfast from ~7:30 am. Maybe the resort can consider having an additional restaurant that serves breakfast. During breakfast there were a female staff who showed attitude to me when I sat at the Accor members table. I showed my silver membership and it turns out that table is reserved only for gold level and higher. However, the restaurant were packed and there were no other tables except for about 4-5 empty Accor table with no waiting guest and I started to eat but she still insist that I'll have to wait for a table for find another one myself (which i made it clear to her that I couldn't find a table). It wasn't a nice way to start the day for me. Another thing is the room service staff only knocks for less than 1 minutes and then they will use their cards to rush in your room. It happened to me 3 times during my stay. Also the resort should have warned guest about beetles that may fly inside the room if they left the bacolny door open in the afternoon.

Dear M. Hang T., Thank you for taking the time to tell us about your experience at the Mövenpick Resort Cam Ranh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dang Front Office Manager

Vietnamese Accor Plus Member Not Much Welcome Here

TripAdvisor rating 3.0/5

Minh N Families - TripAdvisor review

We made reservations for two rooms nearly two months prior to our stay, and paid in full one week before our arrival. Additionally, we provided our itinerary with an estimated arrival time three days in advance. Upon arriving at the hotel at approximately 7:30 AM, we completed the check-in process within 15 minutes using my Accor Plus membership card. Regrettably, the front desk staff at the time seemed to overlook the advanced preparations we had made, as we were not provided with room keys until 3:45 PM. It appeared that their primary focus was on serving foreign guests, even though they arrived after we did. This suggests a preference for foreign clientele over Vietnamese Accor members.

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Other web-users rate our hotel

  • 594 reviews 8/10 Location
  • 1,153 reviews 8.8/10 Room
  • 2,133 reviews 8.7/10 Service
  • 391 reviews 7.9/10 Cleanliness
  • 382 reviews 7.8/10 Breakfast

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