Mövenpick Resort Cam Ranh 5 stars

Customer review rating (ALL Rating) 4.7/5 664 reviews

Mövenpick Resort Cam Ranh - Image 1
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Description

Hotel extras

  • All rooms and villas offer direct sea view, hosting up to 02 children under 16 years of age

  • Private white sand beach and crystal water with on-site watersports facilities and 24/7 gym

  • Kid-friendly facilities including Little Birds Club, water slide, adventurous rope park

  • Grand Ballroom connected to 2,000sqm event lawn

  • 1,000 sqm destination spa with 23 treatment rooms

Our accommodation(s)

Hotel location

Mövenpick Resort Cam Ranh

Plot D 12 Abc, Cam Hai Dong, Cam Ranh
57615 Cam Ranh
Vietnam

GPS:12.043886, 109.209851

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  664 reviews

TripAdvisor Rating  4.6/5  1,006 reviews

Wonderfully hotel for kids.

TripAdvisor rating 5.0/5

Go52161879827 TripAdvisor review

Wonderful place for kids!!!! Mr. Roan provides the best services! Thank you!

Customer review rating 3.0/5

Romashova O. Couples - Confirmed reviews ALL

It's noticeable that the hotel is old. Breakfast was like a 3-star hotel, there was no hot water in the room, the nightstand was covered in tape, the towels in the room were ragged, and the towels on the beach were dirty. The New Year's dinner was delicious, but there was no good alcohol, even for a fee, the fireworks were short and unsightly.

Dear Romashova O., Thank you for taking the time to share your detailed feedback with us. We truly appreciate your honesty, as it helps us understand where improvements are needed. We sincerely regret to hear that several aspects of your stay did not meet your expectations. Please accept our sincere apologies for the issues you experienced with the room condition, hot water, and the quality of towels, both in the room and on the beach. This is not the standard we aim to provide, and your comments have been shared with our management team for immediate review and corrective action. We also regret that the breakfast and New Year’s Eve arrangements, particularly the beverage selection and fireworks did not fully satisfy you. We will take your remarks into account when planning future events. We sincerely hope you will consider giving us another opportunity in the future to serve you better, as we continue working to improve our facilities and services. Warm regards, Trinh Nguyen Assistant Front Office Manager

Overall Satisfied & would recommend this resort for families with kids.

TripAdvisor rating 4.0/5

Jennifer L TripAdvisor review

We enjoyed our stay at Movenpick for the activities & the beach. The breakfast was enjoyable & Tropicana restaurant had great chefs who know how to cook good food. The staffs & buggy drivers were very friendly too. Only thing is that we’re not sure why our rooms were split up at the beginning of our ck ins & were required to pay an upgrade to be in the hotel with our other family who booked the same room online. The Condo we were in was dated & needed to be refurbished. We transferred to the hotel building which made our stay more comfortable.

Dear Jennifer L, Thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you enjoyed our activities, beach, breakfast, and your dining experience at Tropicana Restaurant. Your kind comments about our chefs, staff, and buggy drivers are greatly appreciated and will be shared with the team. We sincerely apologize for the inconvenience you experienced during check-in regarding the initial room allocation and the need for an upgrade to stay together with your family. We understand how frustrating this must have been, especially when the same room type was booked. Your feedback regarding the condition of the condo has been noted, and we appreciate your comments as they help guide our ongoing improvement plans. We are glad to know that transferring to the hotel building made your stay more comfortable, and we hope this helped improve your overall experience. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you and your family back for an even better stay in the future. Warm regards, Trinh Nguyen Assistant Front Office Manager

Customer review rating 2.0/5

Shinhye M. Families - Confirmed reviews ALL

Train your employees, they are not professional.

Dear Ms. M., Warmest greeting from Movenpick Resort Cam Ranh! Thank you for sharing your feedback with us. We truly regret to hear that your experience did not meet expectations. Please rest assured that we take comments like yours very seriously. Your feedback has been shared with our management team and will be used to reinforce training and service standards, as professionalism and guest satisfaction are extremely important to us. We appreciate you bringing this to our attention and hope you will give us another opportunity to provide you with the high level of service. Warm regards, Trinh Nguyen Assistant Front Office Manager

Customer review rating 5.0/5

Dev K. D. Couples - Confirmed reviews ALL

Everything met or exceeded my expectations. I have no negative comments. From the staff's hospitality to the activities at the resort, all were enjoyable.

Dear Mr. Dev K. D., Thank you very much for your kind and positive feedback. We are delighted to know that everything met or exceeded your expectations, from our team’s hospitality to the activities at the resort. It is wonderful to hear that you had such an enjoyable experience with us and had no negative comments to share. Your satisfaction truly means a lot to our entire team. We look forward to welcoming you back again for another memorable stay. Warm regards, Trinh Nguyen Assistant Front Office Manager

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Other web-users rate our hotel

  • 674 reviews 8.5/10 Location
  • 1,290 reviews 8.8/10 Room
  • 2,906 reviews 9.2/10 Service
  • 8 reviews 6.4/10 WiFi
  • 932 reviews 8.5/10 Food
  • 624 reviews 8.6/10 Breakfast
  • 580 reviews 9.3/10 Pool
  • 472 reviews 8.7/10 Cleanliness

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