Dear Mr. Takehiko H., Thank you for taking the time to share your detailed feedback following your stay at ibis Styles Nha Trang. It is encouraging to know that you appreciated the kindness of our Front Desk team. At the same time, ibis Styles Nha Trang is sorry that several aspects of your stay did not meet your expectations. Your comments regarding the dining and in-room experience have been carefully noted and shared with the relevant teams for further review. ibis Styles Nha Trang is committed to providing a comfortable and enjoyable stay, supported by warm and attentive service from our Heartists. Your feedback is valuable in helping the hotel continue to strengthen the overall guest experience. Thank you again for sharing your experience. We hope to have the opportunity to welcome you back for a more pleasant and seamless stay in the future. Warm regards, Mai Anh Tùng Executive Assistant Manager ibis Styles Nha Trang

Dear Ms. Thanh L. P., Thank you for choosing ibis Styles Nha Trang for your family stay and for sharing your feedback. We are pleased to know that our convenient location and the attentive service from our team contributed positively to your experience. We also appreciate your understanding during a particularly lively period at the hotel. We hope to welcome you and your family back for an even more relaxing stay, filled with the colorful spirit of ibis Styles Nha Trang and the vibrant atmosphere of Nha Trang’s seaside. Warm regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. Cong T. V., Thank you very much for sharing your review following your recent stay at ibis Styles Nha Trang. We are pleased to know that you appreciated our convenient location, value for money and the service from our team. Your additional comments are also well noted and will be shared with the relevant departments as we continue improving the overall guest experience. At ibis Styles Nha Trang, our hotel is inspired by a bright, colorful and creative design concept that reflects the vibrant spirit of Nha Trang. We are glad that our location and atmosphere made your short stay enjoyable. Thank you once again for your feedback. We look forward to welcoming you back for another pleasant stay. Warm regards, Mai Anh Tùng Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. S., Thank you very much for sharing your wonderful feedback about ibis Styles Nha Trang. We are delighted to know that you enjoyed our convenient location, the service and hospitality of our team, as well as the overall value of your stay. Your kind words are a great encouragement for all of us. At ibis Styles Nha Trang, we aim to offer a comfortable and memorable stay with a bright, creative design spirit inspired by the vibrant energy of Nha Trang. We are very pleased that your experience was a pleasant one. Thank you once again for choosing ibis Styles Nha Trang. We look forward to welcoming you back on your next visit to Nha Trang. Warm regards, Mai Anh Tùng Executive Assistant Manager ibis Styles Nha Trang

Dear Ms. T. T. N., Thank you very much for taking the time to share your feedback following your recent stay at ibis Styles Nha Trang. We are pleased to know that you had a comfortable stay and appreciated the convenience of our location. Being close to the beach and many local attractions, ibis Styles Nha Trang always hopes to offer our guests an easy, vibrant, and colorful seaside experience in the heart of Nha Trang. At the same time, we sincerely regret that one part of your arrival experience did not fully meet your expectations. Please accept our apologies for this. Your feedback has been well noted and will be shared with the team for further coaching, as we continue to improve the warmth, care, and attentiveness of our service at every guest touchpoint. We truly appreciate your constructive comments and hope to have another opportunity to welcome you back to ibis Styles Nha Trang for an even more pleasant and memorable stay. Warm regards, Mai Anh Tùng Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. C., Thank you very much for your wonderful review and for choosing to stay with us again at ibis Styles Nha Trang. We are truly delighted to know that you enjoyed our location, amenities, and especially the service from our team. Your kind recognition of the big improvement since your last stay means a great deal to us and will certainly be shared with everyone. A special thank you also for mentioning Ms. Hong Hung from breakfast. She will be very happy to know that her clear communication and helpful service helped make your stay more enjoyable. Thank you once again for your recommendation. We hope to have the pleasure of welcoming you back for another great stay with the fresh sea spirit of Nha Trang. Warm regards, Mai Anh Tùng Executive Assistant Manager ibis Styles Nha Trang

Dear Ms. Yuna K., Thank you very much for taking the time to share your feedback following your stay at ibis Styles Nha Trang. We are glad to know that you were generally satisfied with your experience. Your comment regarding guest comfort in our public areas has been well noted and will be shared with the relevant team for review and improvement. We truly appreciate your feedback, as it helps ibis Styles Nha Trang continue enhancing the experience we provide to our guests. We hope to have the pleasure of welcoming you back to ibis Styles Nha Trang again soon. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Ms. Katherine R., Warm greetings from ibis Styles Nha Trang. Thank you very much for taking the time to share your detailed feedback following your recent stay at ibis Styles Nha Trang. We are pleased to know that you appreciated the location, the clean and modern room, as well as the overall value for money at ibis Styles Nha Trang. We would also like to sincerely thank you for your kind recognition of our team member Anh. Your compliments will certainly be shared with her as a great encouragement. At the same time, we are sorry to learn that some aspects of your experience did not fully meet your expectations. Please be assured that your comments have been carefully noted and shared with the relevant teams for review and continuous improvement, particularly regarding guest communication, service consistency, and facilities readiness. Your feedback is very important to us as we continuously strive to enhance the experience at ibis Styles Nha Trang. We truly appreciate your constructive comments and your understanding. We sincerely hope to have the opportunity to welcome you back to ibis Styles Nha Trang for an even better experience in the future. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. Murli M., Warm greetings from ibis Styles Nha Trang, Thank you very much for choosing ibis Styles Nha Trang and for taking the time to share your feedback following your recent stay with us. We are pleased to know that you had a generally satisfactory experience, and we truly appreciate your support. Your feedback is valuable and serves as an important encouragement for our team to continuously review and enhance the overall experience at ibis Styles Nha Trang. At ibis Styles Nha Trang, we remain committed to delivering a comfortable and enjoyable stay for all our guests, and your input motivates us to further improve our service quality and consistency. Thank you once again for your kind support. We sincerely look forward to welcoming you back to ibis Styles Nha Trang for an even better experience in the near future. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. Thanh T. P., Thank you very much for taking the time to share your wonderful feedback following your recent stay at ibis Styles Nha Trang. We are truly delighted to know that you had a comfortable stay and that you appreciated the clean and cosy atmosphere, the convenient location near the city center, and the attentive service from our team. It is especially encouraging to learn that ibis Styles Nha Trang left you with a good impression for both value and overall vibe. Your kind words mean a lot to all of us at ibis Styles Nha Trang, and we are especially pleased that our late check-out policy added further comfort to your stay. At the same time, we sincerely appreciate your sharing your booking experience. Feedback like yours is valuable and helps us continue to review the overall guest journey more carefully. Thank you once again for choosing ibis Styles Nha Trang. We look forward to welcoming you back for another enjoyable stay in Nha Trang. Kind regards, Mai Anh T. Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. Birendra K. S., Thank you very much for choosing ibis Styles Nha Trang and for sharing such a wonderful review with us. We are truly delighted to know that you had a seamless and comfortable stay at ibis Styles Nha Trang. It is especially rewarding to learn that you appreciated both our convenient location and the relaxing atmosphere of the hotel. Your kind words about the thoughtful hospitality of our team mean a great deal to all of us. At ibis Styles Nha Trang, we always strive to create a stay that is both comfortable and memorable, and we are very happy to know that ibis Styles Nha Trang could contribute positively to your experience. Thank you once again for your generous feedback. We sincerely look forward to welcoming you back to ibis Styles Nha Trang for another enjoyable stay in the near future. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Ms. Zlatislava M., Thank you very much for your wonderful review and for choosing ibis Styles Nha Trang for your stay. We are delighted to know that you enjoyed the great location and the amazing sea view at ibis Styles Nha Trang. Your kind comments are truly appreciated and are a great encouragement to our team. It is always rewarding to learn that our guests have such a positive experience at ibis Styles Nha Trang, and we are especially pleased that your stay left such a lovely impression. We sincerely look forward to welcoming you back again for another enjoyable stay at ibis Styles Nha Trang. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. Kent H., Thank you very much for taking the time to share your feedback following your recent stay at ibis Styles Nha Trang. We are pleased to know that you enjoyed the spacious Suite Room 2305, the beautiful beach view, our convenient location, as well as the quiet room arrangement as requested. It is also encouraging to hear that your check-in experience was smooth and that our reception team made a positive impression during your stay at ibis Styles Nha Trang. At the same time, we sincerely appreciate your valuable feedback, which has been shared with the relevant teams for careful review and improvement, as we continuously strive to enhance the overall guest experience at ibis Styles Nha Trang. Thank you once again for choosing ibis Styles Nha Trang. We hope to have another opportunity to welcome you back and provide you with an even more enjoyable stay in the future. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. Jerry G., Thank you very much for taking the time to share your feedback following your recent stay at ibis Styles Nha Trang. We are delighted to know that you appreciated the welcoming service from our team, the smooth check-in experience, the convenient location, and the comfort of our beds. At ibis Styles Nha Trang, our team always strives to create a pleasant and seamless stay for our guests, and it is truly encouraging to know that your experience reflected this. Your kind comments are a great motivation for our team at ibis Styles Nha Trang, and we sincerely hope to have the pleasure of welcoming you back again on your next visit to Nha Trang. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. S., Thank you very much for taking the time to share your feedback through our AccorHotels Guest Satisfaction Survey following your recent stay at ibis Styles Nha Trang. We are delighted to know that you enjoyed our central location, close proximity to the beach, and the wide selection of restaurants nearby. It is also wonderful to hear that your room on the 21st floor was comfortable and offered a great view of the beach and the sea. Your positive rating and comments are truly appreciated and serve as great encouragement for our team to continue delivering a comfortable and great-value experience for our guests. Thank you once again for choosing ibis Styles Nha Trang. We look forward to welcoming you back in the future. Kind regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang

Dear Ms. T. L. N., Thank you very much for taking the time to share your detailed feedback following your stay with us, and for rating your overall experience. We are pleased to know that you appreciated the location, cleanliness, new facilities, and the efficiency of the check-in process at ibis Styles Nha Trang. Your positive comments regarding the overall service and Accor standards are truly encouraging for our team. We sincerely appreciate you sharing your observations and suggestions. Your feedback has been carefully noted and shared with the relevant teams as part of our ongoing efforts to enhance the guest experience and improve operational coordination across all areas of the hotel. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back to ibis Styles Nha Trang in the future and provide you with an even more comfortable and enjoyable stay. Warm regards, Mai Anh Tùng Executive Assistant Manager ibis Styles Nha Trang

Dear Mr. Peter Y., Thank you very much for sharing your excellent feedback following your recent stay at ibis Styles Nha Trang. We are delighted to know that you enjoyed our great location, easy check-in process, tidy room, and good breakfast. It is also our pleasure to welcome you as a valued ALL – Accor Live Limitless Platinum member, and we truly appreciate your loyalty and continued trust in our brand. Your kind comments are very encouraging for the team at ibis Styles Nha Trang, and they motivate us to continue delivering a smooth and comfortable experience for our guests. Thank you once again for choosing ibis Styles Nha Trang and for booking through all.com. We look forward to welcoming you back on your next visit. Warm regards, Mai Anh Tung Executive Assistant Manager ibis Styles Nha Trang