Mercure ICON Singapore City Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 5,232 reviews

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Mercure ICON Singapore City Centre - Image 1
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8 Club Street, 069472 SINGAPORE, Singapore

Description

Hotel extras

  • Ideal choice hotel located on Club Street between Chinatown and the Central Business District.

  • Convenient location near CBD, Marina Bay, Suntec City, Bugis, Raffles Place, and Boat Quay.

  • Unlimited high-speed Internet Wi-Fi access on multiple devices.

  • Gym, laundromat and swimming pool, with a restaurant and lobby lounge and bar.

  • Located in the heart of Chinatown with dining, clubbing, chill-out and shopping choices.

Our accommodation(s)

Hotel location

Mercure ICON Singapore City Centre

8 Club Street
069472 SINGAPORE
Singapore

GPS:1.28304, 103.84655

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  5,232 reviews

Customer review rating 2.0/5

Kevin S. Business - Confirmed reviews ALL

I tried the food twice and it was not value for money. The room was very small and I thought the very large window was quite invasive. The only positive was the bed was comfortable but for anyone over 6 feet it was too small.

Dear Mr. S., Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations, particularly regarding the room size, window design, and breakfast experience. We appreciate your comments as they help us identify areas for improvement. Thank you for staying with us, and we hope to have the opportunity to provide you with a better experience in the future. Kind regards, Royston Wu Front Office Manager

Customer review rating 4.0/5

Sandra M. G. Couples - Confirmed reviews ALL

Loved the location with direct access to the MRT. Excellent pool. Rooms are small but efficient. A second bedside table was lacking. We never used any dining facilities. The beds are super firm which was NOT pleasant. Only one type of pillow...a rather fat one. Also not comfortable. Super quiet fridge which was appreciated

Dear Ms G., Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location and your stay experience with us. Thank you as well for highlighting the areas where we can improve. Your feedback is valuable and will be shared with the relevant teams for review. We hope to welcome you back for another stay in the future. Kind regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Millicent G. Families - Confirmed reviews ALL

Staff hospitable knowledgeable and friendly.. Nice location and facility Room a bit tight but overall very clean

Dear Ms. G., Thank you for sharing your wonderful feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location and overall experience staying at the hotel. It is especially rewarding to know that our team contributed positively to your experience. A special thank you for recognizing Lina at reception. We will be sure to share your kind words with her, as she will be delighted to know she made a memorable impression. We truly appreciate your support and we look forward to welcoming you and your family back again soon. Kind regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Scott H. T. Solo - Confirmed reviews ALL

great service and a really good location to explore Singapore

Dear Mr. T., Thank you for taking the time to share your feedback with us. We are delighted to hear that you found your stay comfortable and enjoyed our convenient location for exploring Singapore. It is also wonderful to know that our team’s service contributed positively to your experience. Your feedback regarding the breakfast selection has also been noted as we continue to enhance our offerings. We look forward to welcoming you back for another enjoyable stay in the near future. Kind regards, Royston Wu Front Office Manager

Customer review rating 4.5/5

Stuart P. Families - Confirmed reviews ALL

Breakfast included was great Gym was small with limited equipment and bed length were small foot tall people Staff was awesome

Dear Mr. P., Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our excellent location, breakfast offerings, cleanliness, and the service provided by our team. Your kind words about our staff are truly appreciated. Thank you also for sharing your comments regarding the gym facilities, bed size, and booking experience. We value your feedback and will take it into consideration as we continue to improve our guest experience. We look forward to welcoming you and your family back for another enjoyable stay in the future. Warm regards, Royston Wu Front Office Manager

Other web-users rate our hotel

  • 8,643 reviews 9.8/10 Location
  • 9,220 reviews 4.9/10 Room
  • 5,312 reviews 7.4/10 Service
  • 111 reviews 8.3/10 WiFi
  • 6,438 reviews 1.8/10 Comfort
  • 2,944 reviews 7.1/10 Cleanliness
  • 2,339 reviews 8.9/10 Vibe
  • 1,813 reviews 6.5/10 Breakfast

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