Mercure ICON Singapore City Centre 4 stars

Customer review rating (ALL Rating) 4.0/5 3,753 reviews

Best price
guarantee
Mercure ICON Singapore City Centre - Image 1
Mercure ICON Singapore City Centre - Image 2
Mercure ICON Singapore City Centre - Image 3
Mercure ICON Singapore City Centre - Image 4
8 Club Street, 069472 SINGAPORE, Singapore

Description

Hotel extras

  • Ideal choice hotel located on Club Street between Chinatown and the Central Business District.

  • Convenient location near CBD, Marina Bay, Suntec City, Bugis, Raffles Place, and Boat Quay.

  • Unlimited high-speed Internet Wi-Fi access on multiple devices.

  • Gym, laundromat and swimming pool, with a restaurant and lobby lounge and bar.

  • Located in the heart of Chinatown with dining, clubbing, chill-out and shopping choices.

Our accommodation(s)

Hotel location

Mercure ICON Singapore City Centre

8 Club Street
069472 SINGAPORE
Singapore

GPS:1.28304, 103.84655

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,753 reviews

Customer review rating 5.0/5

Stephen J. G. Families - Confirmed reviews ALL

A great stay from the moment of arrival. We arrived earlier than expected but were welcomed graciously and our luggage secured until our room was ready. Room was quiet and beds were very comfortable. Great location!

Dear Stephen, We are thrilled to hear that you had a great stay and thank you for complimentary reviews. All of us had the pleasure of hosting you and your family. We hope to welcome you again for another wonderful stay experience. Sincerely, Hidayu Assistant Front Office Manager

Customer review rating 4.5/5

Nikki S. Families - Confirmed reviews ALL

Familiy holiday

Dear Nikki, Thank you for the great review of our hotel! We are glad that you and your family enjoyed your stay and hope to see you again very soon. Sincerely, Hidayu Assistant Front Office Manager

Customer review rating 5.0/5

Carina M. R. Solo - Confirmed reviews ALL

Excellent

Dear Carina M. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and special mentioned to our team, Amelia. All of us hope to see you again very soon. Sincerely, Hidayu Assistant Front Office Manager

Customer review rating 1.5/5

Patrick B. S. Business - Confirmed reviews ALL

The welcome on arrival was average to poor and little recognition of my Accor status. The room was very small but functional, and the bathroom too small for comfort of movement. The lobby was constantly like a train station and very noisy. Breakfast was very disappointing, in terms of choice and quality of ingredients. Certainly not up to the usual Mercure standard I know. On the positive side, the elevators were very functional and the swimming pool was perfect

Dear Patrick B. S., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize that your arrival experience did not meet your expectations, particularly in relation to your Accor status. It is also concerning to hear that the room size and bathroom layout caused discomfort, as well as the noise levels in the lobby. I regret that breakfast did not reflect the quality typically associated with Mercure. Your positive comments about the elevators and swimming pool are appreciated. Your feedback is invaluable in our ongoing efforts to enhance our guests' experiences. Sincerely, Abby Khalid Front Office Manager

Customer review rating 1.5/5

Matthew H. R. Solo - Confirmed reviews ALL

We t to check in and told it’s not paid, I explained it was an advance purchase and payment should have been taken ….. answer was check your bank !!! Got 908 ….. not even enough room to lay my case out S$ 32 for breakfast …. Really !!!! Best part was the pool

Dear Matthew H. R., Thank you for sharing your experience. I am sorry to learn about the misunderstanding regarding your payment and the reception you received during check-in; this is not reflective of our service standards. Additionally, I apologize for the size of your room not meeting your expectations. We aim to provide a variety of dining options, and I appreciate your feedback regarding breakfast pricing. Thank you for highlighting the pool, and we hope to serve you better in the future. Abby Khalid Front Office Manager

Other web-users rate our hotel

  • 7,263 reviews 9.7/10 Location
  • 7,959 reviews 4.8/10 Room
  • 4,460 reviews 7.1/10 Service
  • 93 reviews 7.3/10 WiFi
  • 5,527 reviews 1.8/10 Comfort
  • 2,508 reviews 7/10 Cleanliness
  • 2,215 reviews 8.9/10 Vibe
  • 1,555 reviews 6.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Singapore

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.