Swissôtel Nusantara 5 stars

Customer review rating (ALL Rating) 4.8/5 524 reviews

Best price
guarantee
Swissôtel Nusantara - Image 1
Swissôtel Nusantara - Image 2
Swissôtel Nusantara - Image 3
Swissôtel Nusantara - Image 4
IBU KOTA NUSANTARA, Desa Bumi Harapan Lot No.1.Co.20, Kecamatan Sepaku, 76147 Penajam Paser Utara, Indonesia

Description

Hotel extras

  • The First 5-star international chain hotel in Kalimantan, the first Hotel in new capital city.

  • Prime location at the main road of IKN, close to the heart of IKN (Titik Nol), Park and others

  • High-quality service and hospitality. Strong brand recognition and loyalty.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Premier Room with 2 Single Beds

Photo out of - Premier Room with 2 Single Beds

Enjoy relaxing in style in our 32sqm Premier Twin Room, crafted with class and equipped with an extensive 140cm working desk and dual direct dial phones for your working convenience.

  • Views:

    Forest view

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 32 m² / 344 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Forest view
See availabilities

Strive to be well-rested in our spacious Grand Room King, offering genuine sophistication and comfort. Bask in a true sense of leisure and make the most of the room's features, including a luxury bathroom with a bathtub and a dedicated living area.

  • Views:

    Forest view

Max. number of persons
2
Area
From 51 m² / 548 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Presidential Suite with 2 King Size Bed

Photo out of - Presidential Suite with 2 King Size Bed

Live large in the Presidential Suite, amped up with the spacious living area, lavish bathroom and the kitchenette and dining area. Perks include complimentary drinks, entertainment, connectivity, dining privileges and access to the Executive Lounge.

  • Views:

    Forest view

Max. number of persons
4
Area
From 200 m² / 2152 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • 64'/163 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Swissôtel Nusantara

IBU KOTA NUSANTARA, Desa Bumi Harapan Lot No.1.Co.20, Kecamatan Sepaku
76147 Penajam Paser Utara
Indonesia

GPS:-0.970002, 116.709842

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • BPN Additional charge
  • SULTAN AJI MUHAMMAD SULAIMAN Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 189 rooms
  • 2 rooms for people with reduced mobility
  • 191 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Indonesian

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Concierge

  • Concierge

Porter

  • Porter

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Buffet Additional charge
  • Room service Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Well-being

Outdoor Swimming Pool

  • Outside

Pürovel Spa and Sport Additional charge

  • On site

Sports and leisure

Bike rack facilities

  • Nearby

Bike rack facilities

  • On site
  • On site

NUSA RESTAURANT

Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Accommodate food

  • Children menu
  • Halal menu

Savour multicultural culinary delicacies at our Nusantara Restaurant, a premium all-day dining surrounded by verdant forests. From Indonesian and Asian cuisines, to the finest international fare, we aim to serve quality meals and meaningful moments.

Pürovel is inspired by the Alpine seasons. Its philosophy mirrors the four stages of natural vitality. Enjoy our Swiss made bath products, whose ingredients grow in an Alpine garden or try one of our signature massages.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  524 reviews

Customer review rating 5.0/5

Vishal C. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Nugroho A. S. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Sanjeev K. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Stewart D. Solo - Confirmed reviews ALL

Dear Stewart D., Thank you very much for sharing such a wonderful and detailed review of your stay with us. We are delighted to know that you enjoyed your extended stay and appreciated our facilities, views, and the warm and attentive service provided by our team. It is especially wonderful to hear that our bicycles allowed you to explore different parts of IKN and enjoy the unique experience of discovering the area. We truly appreciate your continued preference for Swissôtel Nusantara and are honored to hear that you keep coming back to stay with us. Your kind words are a great encouragement to our entire team. We look forward to welcoming you back for another memorable stay in IKN! Warm regards, Victor Ronaldo Room Division Manager

Customer review rating 5.0/5

Evlyn R. Friends - Confirmed reviews ALL

Dear Evlyn R., Thank you for your kind feedback. We are delighted to hear that you enjoyed our good service and found our hotel clean and comfortable. Your recommendation means a lot to us and motivates our team to continue providing excellent hospitality. We look forward to welcoming you back to Swissôtel Nusantara IKN for another pleasant stay. Warm regards, Victor Ronaldo Room Division Manager

Customer review rating 3.5/5

Nugroho A. S. Business - Confirmed reviews ALL

It would be perfect stay and i will put 10 if I got the point rewards. unfortunately as per front desk info, i didn't eligible to get it because booking thru travel agent and it doesn't make sense for me. For next stay, I would be less prioritize All group for my business trip.

Customer review rating 5.0/5

Sanjeev K. Solo - Confirmed reviews ALL

The facility and experience is world class and the staff went above and beyond for me to feel at home. Coming from United States and travelled worldwide in business, this experience was something special.

Customer review rating 5.0/5

Stewart D. Solo - Confirmed reviews ALL

Wonderful! I extended my stay twice, and ended up staying 3 days. All the facilities you could possibly want, good views from the windows, pleasant, cheerful and attentive staff. I enjoyed exploring IKN using the hotel's bicycles, from the core government area, to the extreme north (still under construction), to the extreme south (likewise). Yes, it's quite hot (32-33 deg) on the bike, but the breeze at this time of year makes it quite tolerable, even when cycling for a couple hours in the middle of the day. Quite nice at night, dropping to 24 degrees. Also, it's easy travelling around IKN in the air-conditioned free buses. The routes have expanded since last time I was here. Access by bus from Balikpapan is more frequent too, from the airport and Batu Ampar terminal. There are only two hotels inside IKN (despite what the maps show), I've stayed in both but I keep coming back to Swissôtel!

Dear Stewart D., Thank you very much for sharing such a wonderful and detailed review of your stay with us. We are delighted to know that you enjoyed your extended stay and appreciated our facilities, views, and the warm and attentive service provided by our team. It is especially wonderful to hear that our bicycles allowed you to explore different parts of IKN and enjoy the unique experience of discovering the area. We truly appreciate your continued preference for Swissôtel Nusantara and are honored to hear that you keep coming back to stay with us. Your kind words are a great encouragement to our entire team. We look forward to welcoming you back for another memorable stay in IKN! Warm regards, Victor Ronaldo Room Division Manager

Customer review rating 5.0/5

Evlyn R. Friends - Confirmed reviews ALL

Good Sevices, clean and recomended

Dear Evlyn R., Thank you for your kind feedback. We are delighted to hear that you enjoyed our good service and found our hotel clean and comfortable. Your recommendation means a lot to us and motivates our team to continue providing excellent hospitality. We look forward to welcoming you back to Swissôtel Nusantara IKN for another pleasant stay. Warm regards, Victor Ronaldo Room Division Manager

Customer review rating 4.5/5

Grace S. D. Couples - Confirmed reviews ALL

The AC worked very well, especially when the weather outside was extremely hot and sunny. The room was also very clean

Customer review rating 5.0/5

Belmart T. H. Solo - Confirmed reviews ALL

Swissôtel Nusantara completely exceeded my expectations! From the seamless check-in and modern luxury design to the fantastic hospitality, every moment was top-tier. The staff went above and beyond to make the stay unforgettable. I’ll definitely be back!

Customer review rating 3.0/5

Roihot P. Families - Confirmed reviews ALL

Breakfast the taste is so so and the menu isn't very varied, need improve the playground for children

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Big thanks for staff for give me free upgrade to bigger rooms and make my child happy

Customer review rating 4.5/5

Risky A. Business - Confirmed reviews ALL

located in the center of IKN and equipped with fully facilities for customer. you'll feel comfort and joyful.

Customer review rating 5.0/5

Muhammad Y. M. Families - Confirmed reviews ALL

Staff very helpful and i love the amenities

Dear Muhammad Y. M., Thank you for taking the time to share your wonderful review. We are delighted to hear that you had a comfortable stay with us and that our helpful staff and amenities made your experience even more enjoyable. Your kind words are truly appreciated and will be shared with our team as encouragement to continue delivering exceptional service. We look forward to welcoming you back to Swissôtel Nusantara for another memorable stay in the near future. Warm regards, Victor Ronaldo Room Division Manager

Customer review rating 5.0/5

Nigel S. R. B. Families - Confirmed reviews ALL

The hotel has complete facilities, a beautiful, clean, fresh, and luxurious interior, and outstanding service. Check in was smooth and quick, and I was even allowed an early check-in. The room was spacious, comfortable, and well maintained. The only minor downside was the limited food variety, but everything tasted delicious. Overall, a great experience, and I would definitely stay here again!. Absolutely worth every penny

Dear Valued Guest, Thank you so much for your wonderful review and for taking the time to share your experience with us. We are delighted to know that you enjoyed our facilities, luxurious ambiance, smooth check-in process, spacious and comfortable room, and the warm hospitality provided by our team. It is especially rewarding to hear that your early check-in helped make your stay even more enjoyable. We also appreciate your valuable feedback regarding the food variety. Your comments have been shared with our culinary team as we continuously strive to enhance our dining offerings while maintaining the quality and taste our guests enjoy. Your kind words and recommendation mean a great deal to us. We truly appreciate your support and look forward to welcoming you back to Swissôtel Nusantara for another memorable stay in the near future. Warm regards, Victor Ronaldo Room Division Manager

Customer review rating 5.0/5

Paramita D. M. Families - Confirmed reviews ALL

A huge shout-out to Miss Teta and all staff at the front desk for their warm welcome. First time to see IKN, after long story that we have. Then, We choose to stay in Swissotel Nusantara. Super nice hotel! Everything was excellent, clean and comfortable room, great Wi-Fi, and a delicious restaurant , would definitely recommended!!

Dear Paramita D. M., Thank you very much for sharing your lovely experience with us. We are delighted to know that your first visit to IKN was made even more special by your stay at Swissôtel Nusantara. A warm thank you for your kind words for Miss Teta and our front desk team. It is wonderful to hear that you felt welcomed from the moment you arrived. We are also pleased that you enjoyed the clean and comfortable room, strong Wi-Fi, and our restaurant. Your recommendation means a lot to us, and we truly look forward to welcoming you back for another excellent stay in the future. Warm regards, Victor Ronaldo Room Division Manager

Customer review rating 5.0/5

Wiwin S. Business - Confirmed reviews ALL

Comfortable hotel

Dear Wiwin S., Thank you for taking the time to share your feedback. We are delighted to know that you had a comfortable stay with us. Your kind words mean a great deal to our team and motivate us to continue providing exceptional hospitality. We truly appreciate your support and look forward to welcoming you back to Swissôtel Nusantara for another relaxing and memorable stay. Warm regards, Victor Ronaldo Room Division Manager

Customer review rating 5.0/5

Muhammad F. S. Families - Confirmed reviews ALL

Give our family best experience from service and everything we do.

Dear Muhammad F. S., Thank you so much for your wonderful review. We are truly delighted to know that you and your family had the best experience with us. It is rewarding to hear that our service and overall hospitality made your stay memorable. Your kind words inspire our team to continue delivering exceptional experiences to every guest. We look forward to welcoming you and your family back to Swissôtel Nusantara for another unforgettable stay. Warm regards, Victor Ronaldo Room Division Manager

Customer review rating 5.0/5

Didi N. Families - Confirmed reviews ALL

Your staff is welcome and service us very good

Dear Didi N., Thank you for your kind review. We are delighted to hear that you had a comfortable stay and that our team's warm hospitality and attentive service made your experience enjoyable. Your thoughtful words mean a great deal to us and will be shared with our staff as encouragement to continue delivering exceptional service. We truly appreciate your support and look forward to welcoming you back to Swissôtel Nusantara for another memorable stay. Warm regards, Victor Ronaldo Room Division Manager

Customer review rating 4.5/5

Jenny L. Business - Confirmed reviews ALL

Front staffs are super friendly and remember our name as a guests. Hotel facilities are good and we have great experience staying at Swisotel Nusantara.

Dear Jenny L., Thank you for taking the time to share your wonderful feedback. We are delighted to hear that our front office team made such a positive impression by providing friendly, personalized service and remembering your name. It is also a pleasure to know that you enjoyed our facilities and had a great stay at Swissôtel Nusantara. Your kind words are truly appreciated and will be shared with our team as motivation to continue delivering exceptional hospitality. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Victor Ronaldo Room Division Manager

Customer review rating 4.5/5

Aji A. S. D. H. Families - Confirmed reviews ALL

My sister recomended this hotel and i booked n got satisfied

Dear Aji A. S. D. H., Warmest greetings from Swissôtel Nusantara, Thank you for taking the time to share your valuable feedback regarding your recent stay with us. We are delighted to know that you enjoyed the luxurious atmosphere and cleanliness of our hotel, and we are especially honored that your sister's recommendation led you to choose Swissôtel Nusantara for your visit. It is wonderful to hear that your experience met your expectations and left you satisfied. At the same time, we sincerely appreciate your feedback regarding the breakfast selection and swimming pool experience. Your comments are valuable to us as we continuously strive to enhance our facilities and services to provide an even more memorable experience for our guests. Thank you once again for your trust and support. We sincerely look forward to welcoming you back again for another refreshing and memorable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Customer review rating 5.0/5

Budi H. Business - Confirmed reviews ALL

Hospitality

Dear Budi H., Warmest greetings from Swissôtel Nusantara, We truly appreciate your loyalty as an ALL Classic member and thank you for sharing your wonderful feedback with us. It is a pleasure to know that you experienced excellent hospitality during your stay. Your kind words mean a great deal to our entire team and encourage us to continue delivering thoughtful and memorable service for every guest. We sincerely look forward to welcoming you back again for another refreshing and memorable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Customer review rating 5.0/5

Tony S. Couples - Confirmed reviews ALL

Hotel is clean and good choice of breakfast spacious room and as gold member free upgrade to suite which wonderful

Dear Tony S., Warmest greetings from Swissôtel Nusantara, We truly appreciate your loyalty as an ALL Accor+ Explorer Gold member and thank you for taking the time to share your wonderful feedback with us. We are delighted to know that you enjoyed the cleanliness of our hotel, the spacious room, and the variety of breakfast options available during your stay. It is especially rewarding to hear that you enjoyed your suite experience as part of your ALL Accor+ Explorer Gold membership benefits. We are pleased that this enhancement contributed positively to your stay and made your visit even more memorable. Thank you once again for your trust and continued loyalty to Accor and Swissôtel Nusantara. We sincerely look forward to welcoming you back again for another refreshing and memorable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Other web-users rate our hotel

  • 77 reviews 8.4/10 Location
  • 584 reviews 9.7/10 Room
  • 1,091 reviews 9.8/10 Service
  • 12 reviews 10/10 WiFi
  • 575 reviews 9/10 Food
  • 395 reviews 9.2/10 Amenities
  • 373 reviews 9.7/10 Vibe
  • 283 reviews 10/10 Cleanliness

Powered by Trustyou

Frequently asked questions

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in Nusantara Hotels