Swissôtel Nusantara 5 stars

Customer review rating (ALL Rating) 4.7/5 257 reviews

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Description

Hotel extras

  • The First 5-star international chain hotel in Kalimantan, the first Hotel in new capital city.

  • Prime location at the main road of IKN, close to the heart of IKN (Titik Nol), Park and others

  • High-quality service and hospitality. Strong brand recognition and loyalty.

Our accommodation(s)

Hotel location

Swissôtel Nusantara

IBU KOTA NUSANTARA, Desa Bumi Harapan Lot No.1.Co.20, Kecamatan Sepaku
76147 Penajam Paser Utara
Indonesia

GPS:-0.970002, 116.709842

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NUSA RESTAURANT

Savour multicultural culinary delicacies at our Nusantara Restaurant, a premium all-day dining surrounded by verdant forests. From Indonesian and Asian cuisines, to the finest international fare, we aim to serve quality meals and meaningful moments.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  257 reviews

Customer review rating 5.0/5

Yolanda D. Couples - Confirmed reviews ALL

Had a very comfortable stay at this hotel. All the staff were super friendly, and the whole process from checkin to checkout was fast, smooth, and pleasant. Breakfast was delicious with good variety. The room was amazingly clean, smelled fresh, and extremely comfortable. Definitely a great place to stay. Highly recommended! Special highlights to mba Teta, Angel, Mas luky dan mas Dandy di Front office And mba Alfa di resto. Your service was superb.

Dear Yolanda D., Warmest greetings from Swissôtel Nusantara, We are truly grateful for your perfect score and for sharing such a beautiful reflection of your stay. It is a pleasure to know that your experience, from the smooth and pleasant check in and check out process to the comfort and freshness of your room, created a truly happy and memorable stay. We are delighted that you enjoyed the breakfast variety and found our team to be consistently warm and friendly throughout your visit. Your special recognition of Teta, Angel, Luky, and Dandy at the Front Office, as well as Alfa at NUSA Restaurant, will be shared with them with great appreciation, as it reflects the genuine care and dedication our Heartists strive to deliver. Thank you for being a valued ALL Classic member and for your strong recommendation. We truly look forward to welcoming you back for another refreshing and enjoyable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Customer review rating 5.0/5

S. S. Families - Confirmed reviews ALL

A delightful family stay with a warm atmosphere, excellent service, and delicious food. Everything was well managed and enjoyable 🫶

Dear S. Surianti, Warmest greetings from Swissôtel Nusantara, We are truly grateful for your perfect score and for sharing such a lovely reflection of your family stay. It is a pleasure to know that the warm atmosphere, excellent service, and delicious dining experience made your time with us enjoyable and well managed. Thank you for choosing Swissôtel Nusantara. We look forward to welcoming you and your family back for another refreshing and memorable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Customer review rating 5.0/5

Daniel A. Business - Confirmed reviews ALL

I had a pleasant stay during my visit to Swissôtel Nusantara. The team was welcoming and professional, and the overall experience was comfortable. Thank you for the warm hospitality

Dear Daniel A., Warmest greetings from Swissôtel Nusantara, We sincerely appreciate your perfect score and your kind words. It is a pleasure to know that your stay was both comfortable and marked by the warmth and professionalism of our team. Creating a welcoming and refined experience for every guest is something we truly value. Thank you for choosing Swissôtel Nusantara. We look forward to welcoming you back for another refreshing and memorable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Customer review rating 5.0/5

Rama G. P. Families - Confirmed reviews ALL

All services was excellent

Dear Rama G. P., Warmest greetings from Swissôtel Nusantara, We are truly grateful for your perfect score and thank you for being a valued ALL Accor+ Explorer Gold member. It is a pleasure to know that you and your family experienced a comfortable stay and that all aspects of our service met your expectations. Your kind feedback is very encouraging for our team as we continue to deliver a balanced and refreshing experience in the heart of Ibu Kota Nusantara. We look forward to welcoming you and your family back for another enjoyable and memorable stay. Warm regards, Ronald Christiandinata Quality Manager

Customer review rating 4.0/5

Liza N. Families - Confirmed reviews ALL

Friendly staff and clean area

Dear Liza N., Warmest greetings from Swissôtel Nusantara, We sincerely appreciate your positive rating and kind feedback. It is a pleasure to know that you and your family experienced a comfortable stay, supported by the friendliness of our team and the cleanliness of our surroundings. We look forward to welcoming you back for another refreshing and enjoyable family visit in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Other web-users rate our hotel

  • 50 reviews 9.2/10 Location
  • 400 reviews 9.5/10 Room
  • 716 reviews 9.7/10 Service
  • 8 reviews 10/10 WiFi
  • 403 reviews 9.2/10 Food
  • 264 reviews 9.1/10 Amenities
  • 258 reviews 9.7/10 Vibe
  • 190 reviews 10/10 Cleanliness

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