Ibis Samarinda

Customer review rating (ALL Rating) 4.6/5 482 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • The hotel has a strategic location at the centre of the city.

  • Soak in the spontaneous and stylish vibes at the hotel with the instagramable photo corner.

  • Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.

  • The hotel has 6 meeting rooms with modern Audio Visual facilities.

  • The hotel offers direct access to City Centrum mall and movie theatre.

Our accommodation(s)

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Hotel location

Ibis Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia

GPS:-0.503027, 117.151889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Blues Restaurant

The restaurant on level 5 boasts a chic and modern design with views of the pool. It featuring a daily breakfast buffet, with a la carte options for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  482 reviews

TripAdvisor Rating  5.0/5  678 reviews

Certificate of excellence 2023

Amazing moment

TripAdvisor rating 5.0/5

Kadir_Sambolangi TripAdvisor review

Rooms are clean and neat. Some of them come with sofa. At checking in and out, guests are warmly welcomed by friendly receptionists. They asked some questions politely. If we come with vehicles, we have to register the plate number. This hotel is adjacent with City Centrum Mall and Mercure Hotel. Staying at one of this two hotels we we can enjoy many things: restaurants and cafes, swimming pool, cinema, etc.

Dear Mr. Kadir Sambolangi Greetings from Ibis Hotel Samarinda, Thank you for taking time to share your experience with us on TripAdvisor. Your feedback is truly valued! And we believed it will convince our potential customers to choose us for their upcoming stay in Samarinda. We are most delighted to learn that you had a wonderful experience at Ibis Hotel Samarinda and had chance to enjoy the service we offered. I genuinely appreciate your complimentary words upon our dedicated Receptionist team who served and offered you with warm Hospitality welcome, and I will personally share your feedback to motivate all of our staff to continuously our sincerely service from the heart. Thank you and we can’t wait to welcome you back to our Hotel. Best regards, Riganda Togatorop General Manager

Good stay, Clean and helpful Staff

Customer review rating 4.5/5

E. Business - Confirmed reviews ALL

Really enjoy stay at this hotel. it is beyond of my expectation. eventhough the room is simple as others ibis hotels, but this staff and the environment is more luxury compare woth other ibis. actually for the bfast i really enjoy it. As platinum member, the staff apready prepare my table with name tag. Thanks for all the staff

Dear Mr. E., Greetings from ibis Samarinda, We extremely glad to hear that our Hotel and the genuine service extended by our team have impressed the latest stay you had with us, the smile team committed to provide a superior service experience for every guests. We welcome guest feedback, and this helps us to continually strive for excellence. We really appreciate your willingness to share again your memorable stay at ibis Samarinda by clicking the link below: http://bit.ly/surveyibis We do look forward to welcoming you back real soon. Kind Regards, Riganda Togatorop General Manager

Happy overall

TripAdvisor rating 4.0/5

pdmancs Friends getaway - TripAdvisor review

The room we were assigned at check in had a strong damp smell so I asked for a different room. The reception staff were happy to oblige, although they took the precaution of having so much air freshener sprayed in the second room it was difficult to breathe, let alone assess whether this room was also damp! We had to prop the door open and wait outside for 10 minutes until the smell subsided! Fortunately it was fine. After a shaky start, the rest of our three-night stay was pretty uneventful. Breakfast was decent. Wi-Fi ok. Gym had just about enough equipment for a workout. Didn’t use the pool area as there were lots of kids around on the Saturday and they seemed to be doing maintenance on it on the Sunday. Overall I was happy with my stay.

Dear Mr. Dalton, Thank you for sharing your 3-night’s Stay experience with us online. We truly appreciate it. It fills us with joy to understand that you were Happy with your stay with Us. However, it was saddened us to knowing that your perfect experience was flustered by the unpleasant moist air situation at the first day you checked – in and journey that was not entirely up to your expectations. Please rest assured as I have shared your constructive feedback to our Executive Housekeeper for further review in immediate actions. I hope you will give us another chance to serve you better in the future if you have any upcoming plan to visit Samarinda City. Sincerely, Riganda Togatorop General Manager

Working on Coffee and Co in Ibis Hotel

TripAdvisor rating 5.0/5

Cruiser50836990599 TripAdvisor review

My name is Nada, I’m head of the Suara.com bureau for East Kalimantan. I spend a lot of time and work at Coffee & Co. The atmosphere is comfortable, all menu are good, and most importantly the baristas are very friendly. Always get recommendations from Inka. She's fun to talk too. The lobby is also a good place to be a zoom meeting.

Dear Mrs. Nada, Good day from Ibis Hotel Samarinda, We thank you for the review you have shared with us online. I believe it will convince our potential customers to choose us for their upcoming plan looking for working space or place to stay in Samarinda. It truly delight me knowing that you were impressed by our Coffee & Co team service and you could thoroughly enjoyed the facilities as well. I am sure that Inka will be as excited as I am hearing your feedback. At the same time, we are glad to hear you could enjoy the the atmosphere in our Coffee & Co and comfortable corner we have at lobby. We all be glad to having you back again in the nearest future. Best regards, Riganda Togatorop General Manager

Great hotel and love the café’s ambience

TripAdvisor rating 5.0/5

Sunshine53049058463 TripAdvisor review

great staycation! would be back soon for another staycation with my bestfriends! they also have a great café with the most scrumptious bomboloni in town! my fave is Nutella Bomboloni, sooo yum! Thanks for the great service, dear Ms. Inka, I will never forget the taste of your Seasalt Butterscotch Latte though🤍

Dear Sir/Madam, Thank you for sharing your opinion of your stay with us online on TripAdvisor. What a joy to learn that your vacation could be an amazing one. We strive to accommodate all our guests and their needs, and I am sure Inka will be excited to hear your kind comment towards her. We thank you for sharing remarks with us and look forward to welcoming you back in the future. Best regards, Riganda Togatorop General Manager

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Other web-users rate our hotel

  • 84 reviews 8.6/10 Location
  • 396 reviews 7.9/10 Room
  • 406 reviews 8.9/10 Service
  • 27 reviews 4.5/10 WiFi
  • 234 reviews 9/10 Cleanliness
  • 209 reviews 8.6/10 Food
  • 144 reviews 8.4/10 Breakfast
  • 122 reviews 9/10 Vibe

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Our other establishments nearby

Mercure Samarinda

Customer review rating (ALL Rating) 4.4/5 (446 reviews)

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