Ibis Samarinda

Customer review rating (ALL Rating) 4.5/5 166 reviews

Best price
guarantee
Ibis Samarinda - Image 1
Ibis Samarinda - Image 2
Ibis Samarinda - Image 3
Ibis Samarinda - Image 4
Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, 75112 SAMARINDA, Indonesia

Description

Hotel extras

  • The hotel has a strategic location at the centre of the city.

  • Soak in the spontaneous and stylish vibes at the hotel with the instagramable photo corner.

  • Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.

  • The hotel has 6 meeting rooms with modern Audio Visual facilities.

  • The hotel offers direct access to City Centrum mall and movie theatre.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Ibis Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia

GPS:-0.503027, 117.151889

Telephone
Fax +62 541 526001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Kecapi Restaurant

The restaurant on level 5 boasts a chic and modern design with views of the pool. It featuring a daily breakfast buffet, with a la carte options for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  166 reviews

TripAdvisor Rating  5.0/5  957 reviews

Certificate of excellence 2024

First step on samarinda

TripAdvisor rating 3.0/5

Camper31607092296 TripAdvisor review

The pillows and bed are good, also the food and the service. But the wifi and the electric socket is terrible. Its slow and lousy. The ac is normal, super normal, i wish it was colder but i guess its because now its samarinda and the temp is hotter. Overrall, its nice.

Dear Value Guest, Thank you for sharing your feedback with us! We're delighted to hear that you had a pleasant stay and enjoyed the pillows, bed, food, and service. We also appreciate your constructive comments regarding the Wi-Fi, electric sockets, and the air conditioning. We understand how important these aspects are, and we will look into improving the Wi-Fi speed and ensuring that the electric sockets are in optimal condition for our guests. As for the AC, we will also monitor and evaluate its performance to ensure it provides the best comfort during your stay, especially in Samarinda’s warm climate. We are glad that, overall, you had a nice experience, and we look forward to welcoming you back on your next visit. Your feedback helps us to continually improve our services! Warm regards, Seto Marsono General Manager

Customer review rating 3.5/5

Muhammad A. Business - Confirmed reviews ALL

Overall ok, but you need to improve your TV cahnnel & it's connection!

Dear Mr. Muhammad A., Greetings from Ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. At Ibis Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. on the other hand, we heard with concern in regards with our wi-fi connection and the pre arrival in arrangement were below your expectation and please rest assure that this concern has been extended to respective department for a prompt action. We do look forward to welcoming you back to Ibis Samarinda in the near future. If we can be of any booking assistance, please do let us know. Kind regards, Seto Marsono General Manager

One night in Samarinda

Customer review rating 4.5/5

Mwb031 Business - Confirmed reviews ALL

IBIS and Mercure are 2 hotels under one roof, with a small mall in between, mostly catering for food outlets

Dear Mr. Marcus B., Greetings from ibis Samarinda, Thank you for being our loyalty member, we very much appreciate your comments regarding your stay at ibis Samarinda. It is always a pleasure to receive positive feedback. We appreciate your time in writing this review, and thank you for your comments. Your comments are very valuable to ourselves, and we are committed to improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Seto Marsono General Manager

Warm welcome from Ibis ❤️

TripAdvisor rating 5.0/5

litacisiliana26 TripAdvisor review

Thank you for the warm welcome from the ibis Samarinda family. How could I not be touched by the thoughtful preparations made for my arrival? The room was clean, and the staff was incredibly friendly. The breakfast was unparalleled. Wishing continued success to ibis, and may you continue to touch guests with your warm hospitality.

Dear Mrs. Lita Cisiliana, Thank you so much for your kind words and for sharing your wonderful experience at ibis Samarinda. We are thrilled to hear that you felt welcomed and appreciated the thoughtful preparations we made for your arrival. It is always our goal to ensure our guests feel at home, and we’re delighted that our team was able to make your stay special. All your feedback means a lot to us. We will continue to strive to deliver the highest level of hospitality and create memorable experiences for all our guests. We look forward to welcoming you back in the future. Best Regards, Seto Marsono General Manager

Thank you for welcoming me back in Samarinda

Customer review rating 4.0/5

Roland P. Business - Confirmed reviews ALL

The room was good.. the food is excellent Nice chongfan and IRD services Need to improve on AC due room temperature issue and room cleanlines . Overall.. Matur nuwun ibis Samarinda🫰🏻

Dear Mr. Roland P., Greetings from Ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. At Ibis Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. Please rest assure that your concern related with our air conditioner and cleanliness has been shared to respective department for corrective action. Our team's focus is to strive maintain the best side for our quality of services and facilities We do look forward to welcoming you back to Ibis Samarinda in the near future. If we can be of any booking assistance, please do let us know. Kind regards, Seto Marsono General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 59 reviews 9/10 Location
  • 266 reviews 7.7/10 Room
  • 278 reviews 8.9/10 Service
  • 12 reviews 4.1/10 WiFi
  • 190 reviews 8.9/10 Food
  • 158 reviews 8.9/10 Cleanliness
  • 133 reviews 9.1/10 Amenities
  • 89 reviews 9.3/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Samarinda

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.