Ibis Samarinda

Customer review rating (ALL Rating) 4.6/5 208 reviews

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Description

Hotel extras

  • The hotel has a strategic location at the centre of the city.

  • Soak in the spontaneous and stylish vibes at the hotel with the instagramable photo corner.

  • Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.

  • The hotel has 6 meeting rooms with modern Audio Visual facilities.

  • The hotel offers direct access to City Centrum mall and movie theatre.

Our accommodation(s)

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Hotel location

Ibis Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia

GPS:-0.503027, 117.151889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Blues Restaurant

The restaurant on level 5 boasts a chic and modern design with views of the pool. It featuring a daily breakfast buffet, with a la carte options for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  208 reviews

TripAdvisor Rating  5.0/5  817 reviews

Certificate of excellence 2024

well located but need more improvement

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

the air conditioning is not cool enough

Dear Mr. Anri j., Greeting from Mercure Samarinda, Thank you for your review regarding your recent stay with us. It is most unfortunate to hear that your time with us was less than satisfactory due to facility issues. We do apologies that your stay was not met your expectation. Please accept our sincere apologies for the inconvenience caused. While we do realize that we did not satisfy all of your needs this time around, we do hope that you will consider staying at our hotel again in the future, so we can prove we are capable of being a much better host. Kind Regards, Achmad Safruddin General Manager

Good stay

Customer review rating 4.0/5

Icha D. Families - Confirmed reviews ALL

Good place, nice food

Dear Mrs. Marissa D. A., Greetings from ibis Samarinda, We very much appreciate your comments regarding your stay at ibis Samarinda. It is always a pleasure to receive positive feedback. We appreciate your time in writing this review, and thank you for your comments. Your comments are very valuable to ourselves, and we are committed to improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Achmad Safrudin Executive Assistant Manager

Good stay

Customer review rating 4.5/5

M. Business - Confirmed reviews ALL

Clean and cozy

Dear Mrs. M., Warmest regards from ibis Samarinda, It was a pleasure to have you stay with us, At ibis Samarinda, it is always pleasure to receive positive feedback, the smile team committed to provide a superior service experience for every guests. We welcome guest feedback, and this helps us to continually strive for excellence. We really appreciate your willingness to share again your memorable stay at ibis Samarinda by clicking the link below: http://bit.ly/surveyibis Whether work or leisure, we do look forward to welcoming you back to ibis Samarinda in the near future. If we can be of any booking assistance, please do let us know. Warmest Regards Achmad Safrudin Executive Assistant Manager

pelayanan bersih dan tempat nyamannn

TripAdvisor rating 5.0/5

Flyer49652821444 TripAdvisor review

The strawberry latte is really delicious. Will come back again to buy this. The cakes are all delicious too, not too sweet and just the right amount of sweetness. The atmosphere is nice, the outdoor seating is soft. one of the baristas, Mas Agung, good and friendly service.

Dear Value Guest, Thank you for having chosen Ibis Samarinda during your visit trip and sharing your great experience on TripAdvisor. It is a pleasure to learn that you have enjoyed the Hotel facilities and service delivered by our team. I will share your complimentary to entire team as they will find it cherished and inspiring. We look forward to welcoming you in the near future. Best regards, Achmad Safrudin Executive Assistant Manager

Good stay

Customer review rating 2.0/5

Daniel Business - Confirmed reviews ALL

The aircon and TV was not function properly, been calling the technician but still it is not handle properly.

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Other web-users rate our hotel

  • 61 reviews 8.9/10 Location
  • 265 reviews 8.2/10 Room
  • 257 reviews 8.6/10 Service
  • 19 reviews 3.4/10 WiFi
  • 165 reviews 9.4/10 Cleanliness
  • 138 reviews 8.8/10 Food
  • 113 reviews 8.8/10 Amenities
  • 94 reviews 8.7/10 Breakfast

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Customer review rating (ALL Rating) 4.5/5 (241 reviews)

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