Ibis Samarinda 3 stars

Customer review rating (ALL Rating) 4.5/5 200 reviews

Ibis Samarinda - Image 1
Ibis Samarinda - Image 2
Ibis Samarinda - Image 3
Ibis Samarinda - Image 4

Description

Hotel extras

  • The hotel has a strategic location at the centre of the city.

  • Soak in the spontaneous and stylish vibes at the hotel with the instagramable photo corner.

  • Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.

  • The hotel has 6 meeting rooms with modern Audio Visual facilities.

  • The hotel offers direct access to City Centrum mall and movie theatre.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Ibis Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia

GPS:-0.503027, 117.151889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Kecapi Restaurant

The restaurant on level 5 boasts a chic and modern design with views of the pool. It featuring a daily breakfast buffet, with a la carte options for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  200 reviews

Customer review rating 3.5/5

Randy A. P. Families - Confirmed reviews ALL

+: Comfy, strategic location. -: poor internet connection

Customer review rating 5.0/5

Johannes S. Solo - Confirmed reviews ALL

Come back to this hotel was a truly mezmerizing, thank you for the warm welcome Windy, and Pak Lefi who organize the cycling tour with Pak Andre and Pak Dewa.

Customer review rating 4.5/5

Dian E. Families - Confirmed reviews ALL

The hotel management also very king to provide us with fruits, cookie hampers, and eid cake. We have lovely stays and look foward to coming back

Dear Mrs. Dian E., Warm greetings from ibis Hotel Samarinda. Thank you so much for your kind words and for sharing your wonderful experience with us. We are truly delighted to know that you enjoyed the fruits, cookie hampers, and Eid cake prepared by our team. It is always our pleasure to create memorable and thoughtful moments for our guests, especially during special occasions. We are glad to hear that you had a lovely stay with us. Whether work or leisure, we do look forward to welcoming you back to ibis Samarinda in the near future. If we can be of any booking assistance, please do let us know. Warm regards, Seto Marsono General Manager

Customer review rating 3.5/5

Irwan J. Families - Confirmed reviews ALL

My room AC is not cold enough even after I complained, room 713. I am sweating while sleeping.

Dear Mr. Irwan J., Greetings from Ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. At Ibis Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us. We sincerely apologize for the inconvenience you faced with air conditioning in room 713. Your feedback is extremely valuable to us, and we will address these issues with our team to ensure necessary improvements. We do look forward to welcoming you back to Ibis Samarinda in the near future. If we can be of any booking assistance, please do let us know. Kind regards, Seto Marsono General Manager

Customer review rating 0.5/5

F. F. Business - Confirmed reviews ALL

No good at all, not good for member accor

Dear Mr. F., Greetings from ibis Samarinda, Thank you for taking the time to share your detailed feedback regarding your recent stay at our property. The points you raised concerning your arrival experience and the quality of our services have been carefully noted and shared with the respective departments for further improvement. On behalf of the hotel management, we would like to extend our sincerest apologies for the inconvenience you experienced. Regarding the member’s rate, we would like to clarify that the applicable terms and conditions were communicated clearly prior to your arrival. In addition, all requests submitted by the PIC have been fulfilled in accordance with the agreement made at the beginning. As we do realize that we can not change the past, it is our hope to be able to welcome you again in the future for more pleasant experience. Meanwhile, We wish you have a nice day and please stay safe. Kind regards, Seto Marsono General Manager

Other web-users rate our hotel

  • 65 reviews 9.1/10 Location
  • 314 reviews 8.2/10 Room
  • 437 reviews 9.3/10 Service
  • 24 reviews 4.2/10 WiFi
  • 265 reviews 9.3/10 Food
  • 193 reviews 9.2/10 Cleanliness
  • 170 reviews 9.2/10 Amenities
  • 101 reviews 9.2/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Samarinda