Customer review rating 4.0/5 2,731 reviews
ALLSAFE approved hotel
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Range of spa and leisure facilities
10 well-equipped meeting rooms
Spacious rooms with air conditioning
9-minute drive from Pertamina Golf Course
16-minute drive from Sepinggan Airport
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Number of meeting rooms: 10
Maximum size: 960 m²
Maximum capacity: 600 people
Maximum banquet capacity: 250 people
100% genuine reviews from our guestsFind out more
Room service a bit dissapointed
Adjie Business - 06/04/2021 Confirmed reviews ALL
many times called room service but no body answers. poor breakfast collection.
Indra M. Business - 05/04/2021 Confirmed reviews ALL
Amazing services from all hotel's staff
Bella Friends - 28/03/2021 Confirmed reviews ALL
Back then whenever I came to Balikpapan, I often stayed in Novotel due to its hospitality and comfort. But this time was kinda a bad experience. No one helped me to carry my baggages, the receptionist seemed confused, there were insects around the fruits and salad bar, most of the employees seemed unprofessional because whenever I asked for something they replied with “Sebentar saya tanyakan ke senior saya” and never came back with answers. Thank you
Hotel for covid isolation, omg
pulunaga Business - 27/03/2021 TripAdvisor review
Just realized this hotel is used for covid isolation, so 1 night was enough and moved to other hotel. I got information after I paid for my stay. I dont think I will stay here again till the isolation is over, even I am GOLD member of ALL
good stay, nice experience, good staff,
Adryan W. B. S. Business - 25/03/2021 Confirmed reviews ALL
with the limitation since some of the guest are smoking inside the room, overall experience was a good stay. some staff try to give their best effort to make the best experience. some of the intern however need to give more confidence while having their role in connection with guest.
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