Customer review rating 4.0/5 2,765 reviews
ALLSAFE approved hotel
Range of spa and leisure facilities
10 well-equipped meeting rooms
Spacious rooms with air conditioning
9-minute drive from Pertamina Golf Course
16-minute drive from Sepinggan Airport
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Superior Twin Beds
Superior Room King-size Bed
Deluxe Room with 1 king-size bedNon contractual photo
Deluxe Suite Room with 1 king-size bed
Executive Room with 1 king-size bedNon contractual photo
Executive Room with 1 king-size bed connect to 1 Superior TwinNon contractual photo
President Suite Room with 1 king-size bed connect to 1 Superior TwinNon contractual photo
Number of meeting rooms: 10
Maximum size: 960 m²
Maximum capacity: 600 people
Maximum banquet capacity: 250 people
100% genuine reviews from our guestsFind out more
Good stay as always
Arius Business - 16/06/2021 Confirmed reviews ALL
This is my 3rd times stay at Novotel Balikpapan for quarantine before mobilization to offshore. The staffs were excellent and took care from my arrival to check-out. The hotel had done internal re-arrangement layout (not so good view) but good service on top of that. I hope Novotel can do better lay-out and more artistically.
All-accor M. Couples - 15/06/2021 Confirmed reviews ALL
Not comfortable as the air conditioning was not cold despite the technician repaired it. Its very troublesome to keep calling the receptionist repeatedly as it takes away to peace and privacy, not to mentioned call are sometime goes unattended probably due to understaffed. The service were also very substandard this time as I see new faces and probably need more training Disappointing from all accor m.'s view. I addition, I am having problem to get prompt response from all accor membership office on updates of my account. Hope someone who is reading will be in touch soon to rectify.
Anonymous Business - 14/06/2021 Confirmed reviews ALL
Terrible, food bad, hotel rundown.
For Quarantine was a pleasant stay
Jonny, U. Business - 09/06/2021 Confirmed reviews ALL
I stayed in the hotel for 10 days and can I just the service was excellent, the very tasty and very well presented, which in these strange COVID is a credit to the hotel staff and their manager team. From ordering my food on the app to the guys on the floors doing the face to face (all be it behind the safety mask) you could tell there was a smile there. Great stay would love to visit the hotel and area again when it is a more free and easy time to enjoy the friendly hotels atmosphere. Great job keep it up. Terima kasih
Ady H. Business - 08/06/2021 Confirmed reviews ALL
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