Novotel Balikpapan
Novotel Balikpapan 5 stars
Customer review rating (ALL Rating) 4.1/5 
463 reviews
Hotel location
Novotel Balikpapan
JL Brigjen Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia
Telephone +62 542 820820
Contact email
- By plane
SEPINGGAN At 9km / 5.59 miles - Shuttle paying
GPS:-1.275971, 116.834801
Hotel services
Check-in from - Check out up to
In summary
On site
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
Near the property
- Car park
COLORS
Colors restaurant overlooks the swimming pool and features evening entertainment and Mediterranean and Asian cuisine.
THE SQUARE
The Square presents the new Novotel concept dining experience. Offers Asian, Western and authentic Indonesian cuisine. Mouth watering buffets are available daily for breakfast, lunch and dinner.
COLORS BAR
Perfect place for apperitif and trendy music with tapas food.
O2 LOUNGE
Open daily from 10AM to 1AM Located next to The Square and overlooking the sea. The perfect place to meet friends with wide variety of cocktails and snacks.
Breakfast Non contractual photo
Pool
Fitness center
Spa Non contractual photo
Martha Tilaar salon and day spa, Inspired from the concept of total beauty known as "Rupasampat Wahyabiantara" is a blend of harmonious balance between outward and inward beauty.
Meetings & Events
- Number of Meeting Room
- 10
- Surface of the largest room
- 960 m² / 10333 sq ft
- Maximum seats capacity
- 600
- Maximum capacity for banquets
- 250
Our accommodation(s)
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Superior Twin Beds
Accessible room
- Max. number of persons: 4
- Area: From 32 m² / 344 sq ft
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
Superior Room King-size Bed
Accessible room
- Max. number of persons: 4
- Area: From 32 m² / 344 sq ft
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
Deluxe Room with 1 king-size bed
Accessible room
- Max. number of persons: 4
- Area: From 40 m² / 430 sq ft
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
Deluxe Suite Room with 1 king-size bed
- Max. number of persons: 4
- Area: From 56 m² / 602 sq ft
- High speed internet
- Satellite/cable colour TV
- Business Desk
- Direct dial telephone
Executive Room with 1 king-size bed Non contractual photo
- Max. number of persons: 4
- Area: From 96 m² / 1033 sq ft
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV
- Business Desk(...)
Executive Room with 1 king-size bed connect to 1 Superior Twin Non contractual photo
- Max. number of persons: 6
- Area: From 106 m² / 1140 sq ft
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
President Suite Room with 1 king-size bed connect to 1 Superior Twin Non contractual photo
- Max. number of persons: 6
- Area: From 106 m² / 1140 sq ft
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
Business Suite Room with 1 king-size bed
- Max. number of persons: 4
- Area: From 80 m² / 861 sq ft
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Satellite/cable colour TV(...)
Junior Suite Room with 1 king-size bed
- Max. number of persons: 4
- Area: From 64 m² / 688 sq ft
- High speed internet
- Satellite/cable colour TV
- Business Desk
- Direct dial telephone
Our guest reviews
ALL Rating
So
Customer review rating 3.0/5
S. Business - Confirmed reviews ALL
Bad experience
Customer review rating 2.0/5
Hari Friends - Confirmed reviews ALL
Dear Hari P., Thank you for taking the time to tell us about your experience at the Novotel Balikpapan. I am sorry that your experience did not meet your expectations and feel sad to read the challenge that you encountered. I have been through your detailed feedback and shared with the Team, especially for the dusty room and cold breakfast that not suppose to be. Related the Lift, I'm sorry that my team have not been able to answer you in a better way. Effectively, the day you stayed with us we had a challenging time with our elevator system, in a positive side, we will fully renovate our lift next September for better experience.. Beside those miss, I do hope that you will give us the opportunity to better serve you in the near future, please feel free to contact me directly for your booking process. Sincerely, Florent General Manager HP - 08…
Need improvement
Customer review rating 3.0/5
Alvin Business - Confirmed reviews ALL
Dear Alvin K., Thank you for sharing your experiences during your last stay in Novotel Balikpapan. I am sorry that our services did not meet your expectations; please allow me to express my sincerest apologies. I share with my Team about your Air Con and room duvet condition. To avoid similar happening in the future, my Team is today performing a Full AC cleaning in your Room (541)as well of cleaning the Duvet inner. I do hope to get the pleasure to welcome you again, feel free to send me a WA for your next booking that I can facilitate your room allocation. Sincerely, Florent General Manager HP - 08…
Nice hotel
Customer review rating 4.0/5
R. Couples - Confirmed reviews ALL
Dear Mr. Fhoman R., We appreciate for your time to share your experience with us. We are glad to know that our service were successfully meet your expectation. we have shared your constructive feedback to keep motivating our team in doing the best for our guests Once again, thank you very much and we are looking forward for your next arrival soon. Best Regards, Dewi Ningsih Duty Manager
Good Stay
Customer review rating 5.0/5
Joko T. Business - Confirmed reviews ALL
Dear Mr. Joko T., Thank you for your wonderful review during your stay with us. We are very happy that we have exceeded your expectations in all aspects and proud to read that our whole team provided you with an exceptional service. We hope to welcome you again very soon. Warm regards, Dewi Ningsih Duty Manager
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