Novotel Balikpapan 5 stars

Customer review rating (ALL Rating) 4.2/5 558 reviews

Hotel extras

  • Range of spa and leisure facilities

  • 10 well-equipped meeting rooms

  • Spacious rooms with air conditioning

  • 9-minute drive from Pertamina Golf Course

  • 16-minute drive from Sepinggan Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Hotel location

Novotel Balikpapan

JL Brigjen Ery Suparjan No 2

GPS:-1.275971, 116.834801

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  558 reviews

TripAdvisor Rating  3.5/5  619 reviews

Location is nice

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Easy access to center of city.

Dear Jotaro U., Thank you for taking the time to tell us about your experience at the Novotel Balikpapan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem about the cleanliness and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nisa A.H. Asst. FO Manager Novotel Balikpapan

What a stay ! <3

TripAdvisor rating 5.0/5

DwiDuwi Couples - TripAdvisor review

Although the building needs a little touch-up, the overall experience is GREAT! the check-in and also check-out processes were fast. thanks to this we could get into our room as soon as possible and went to the airport with no rush. overall staff is courteous and the food was awesome!

Dear DwiDuwi, Greetings from Novotel Balikpapan. Thank you for sharing your thoughts and experience on your recent stay with us on Trip Advisor. It is really pleasing and motivating for us, we are glad to know in overall you were satisfied with every effort that we make here in Novotel Balikpapan. We would like to thank you for choosing to stay at Novotel Balikpapan and we look forward to welcome you back on your future visit. Best regards, Dewi Ningsih Duty Manager

coziest hotel in town

TripAdvisor rating 5.0/5

ilhamwahyuajee Couples - TripAdvisor review

What I like: The Lobby is clean and spacious The front liner is VERY INFORMATIVE ;) (one of them told me the best place to have cotto Makassar and it's near the hotel) The Gym is well equipped The breakfast selections are varied! What I don't like: My staying period is too short :)) Thank You for making my stay enjoyable

Dear Bp. ilhamwahyuajee, We appreciate for your time to share your stay experience with us. We are glad to know that our lobby, breakfast and the Gym were successfully met your expectation. We have shared your constructive feedback to keep motivating our team in doing the best for our guests. Once again, thank you very much and we are looking forward for your next arrival soon. Best regards, Dewi Ningsih Duty Manager

Comfortable place to stay

TripAdvisor rating 5.0/5

969riskar Families - TripAdvisor review

This hotel is a must-pick place to stay while in Balikpapan. It has spacious rooms and nice and friendly staff. shout out to Ms. Dewi for her fast response and genuine service. Thank you so much for your help

Dear Riskar, Thank you for your wonderful review during your stay with us. We are very happy that we have exceeded your expectations in all aspects and proud to read that our whole team provided you with an exceptional service. We hope to welcome you again very soon. Warm regards, Dewi Ningsih Duty Manager

Well located, Good Stay with old Building, breakfast too standard

Customer review rating 3.5/5

Prazt Couples - Confirmed reviews ALL

I got smoking room with not too good condition, any space for water came in when rain was come from the corner of window. Not completed accessories when check the room 1st, need to request but fast response from crew, it's good. Break fast too standard for 5 stars hotels.

Dear Teguh Wicaksono P., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback, however we will follow up for the window and amenities matter, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nisa AL HAQ Asst. FO Manager Novotel Balikpapan

In partnership with TripAdvisor

Other web-users rate our hotel

  • 50 reviews 8.8/10 Location
  • 324 reviews 7.6/10 Room
  • 281 reviews 7.4/10 Service
  • 16 reviews 6.5/10 WiFi
  • 149 reviews 6.2/10 Cleanliness
  • 111 reviews 8.4/10 Breakfast
  • 9 reviews 10/10 Beach

Powered by Trustyou

ibis Balikpapan

3 stars

At 29 m

See the hotel
All our hotels in Balikpapan