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Novotel Balikpapan Hotel 5 stars

Customer review rating 4.0/5 2,645 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Balikpapan
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Room 1

Number of guests
Children's age

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  • I cannot take advantage of the Members' rate

Hotel extras

  • Range of spa and leisure facilities

  • 10 well-equipped meeting rooms

  • Spacious rooms with air conditioning

  • 9-minute drive from Pertamina Golf Course

  • 16-minute drive from Sepinggan Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • SEPINGGANPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shoppingPaying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Services for children
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Novotel Balikpapan

JL Brigjen Ery Suparjan No 2
76112
balikpapan
indonesia

Tel: +62542820820

Check-in from 14h00

Check out up to 12h00

  • By plane

    SEPINGGAN At 9km / 5.59 miles - Shuttle paying

GPS :-1.275971, 116.834801

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Twin Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 32 m² / 344 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room King-size Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 32 m² / 344 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 1 king-size bed

Accessible room
  • Max. number of persons: 4
  • Area: From 40 m² / 431 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Suite Room with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 56 m² / 603 sq ft
  • High speed internet
  • Satellite/cable colour TV

Executive Room with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 96 m² / 1033 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room with 1 king-size bed connect to 1 Superior Twin

  • Max. number of persons: 6
  • Area: From 106 m² / 1141 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

President Suite Room with 1 king-size bed connect to 1 Superior Twin

  • Max. number of persons: 6
  • Area: From 106 m² / 1141 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

COLORS

Type of cuisine: International

Colors restaurant overlooks the swimming pool and features evening entertainment and Mediterranean and Asian cuisine.

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE

Type of cuisine: International

The Square presents the new Novotel concept dining experience. Offers Asian, Western and authentic Indonesian cuisine. Mouth watering buffets are available daily for breakfast, lunch and dinner.

Lunch

10:30 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COLORS BAR

Non contractual photo

Perfect place for apperitif and trendy music with tapas food.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

O2 LOUNGE

Non contractual photo

Open daily from 10AM to 1AM Located next to The Square and overlooking the sea. The perfect place to meet friends with wide variety of cocktails and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 960 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Balikpapan

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,645 reviews

tripadvisor

TripAdvisor Rating 3.5/5

581 reviews

Business Stay 12.Oct.2020

Customer review rating 4.0/5

Eugene Business - 14/10/2020 Confirmed reviews ALL

Waiting for check in took more then 10 min. No upgrade of room being a Platinum member, No platinum received in the room. Except for the complimentary drink. Depending on your occupancy load. Monitor to put more staff for breakfast. Hand sanitizer for 2 lifts were empty

Unsatisfied

Customer review rating 4.0/5

S. @. Families - 09/10/2020 Confirmed reviews ALL

Dear Novotel Balikpapan, I have no words for this property . Disclaimer : This review is totally real from what i feel and i didnt post it to my blog and my instagram because i believe that you can make it better Everything here need to be renovate immediately. Room : Old Style, A bit of dirty, Bathroom have a bad smells Breakfast : Speechless , i stay at Novotel but its feel like Ibis :( so sad Facilities : Kids Corner so Mess and dirty , Swimming Pool and Gym ( No one incharge ) and Gym so HOT. O2 Lounge a lot of mosquitos i can't stay longer during enjoy my welcome drink. Breakfast in room : So Standard .. Services : Only dinda can very helpful, how about another staff? I dunno they even not smiling :( Complaint : I dont get any information about swimming pool rules during Covid , and i ask for help to reception to helping us bring some towel and we swimming almost 2 hours NO ONE staff coming and giving us towel. Im Sorry but im very disappointed with my stay :(

Customer review rating 4.0/5

Di… Business - 02/10/2020 Confirmed reviews ALL

I love the hotel and the view from swimming pool was stunning but I thought the lighting was not really bright.

good stay

Customer review rating 4.0/5

Tomi B. Business - 02/10/2020 Confirmed reviews ALL

always love the food

Strategic location

Customer review rating 4.0/5

Beni Business - 20/09/2020 Confirmed reviews ALL

1. Location was strategic, close to my office 2. Blanket didn't change during my stay so i still see the stain on the blanket 3. Welcome snack was average 4. Friendly staff 5. I need more time to queue for breakfast. Should you recruit one or two staffs in the restaurant 6. The lobby needs more light

Strategy Location and far from crowded

Customer review rating 4.0/5

Jonathan T. Business - 15/09/2020 Confirmed reviews ALL

i have good experience stay in Novotel , friendly hotel staff

Customer review rating 4.0/5

Daniel Business - 14/09/2020 Confirmed reviews ALL

Upgrade the HVAC inside room, so the temperature can be easily controlled

Good service

Customer review rating 4.0/5

Ady H. Business - 10/09/2020 Confirmed reviews ALL

Good service from the staff, even during Covid 19

Nice stay

Customer review rating 4.0/5

Erwan O. Business - 10/09/2020 Confirmed reviews ALL

Nice support from all staff

Good stay in a strategic place

Customer review rating 4.0/5

Maerks K. Business - 09/09/2020 Confirmed reviews ALL

Always a pleasure staying in novotel, great facilities and well maintained covid-19 protocol to all guests and staff.

Good hotel, friendly staffs

Customer review rating 4.0/5

F. Business - 06/09/2020 Confirmed reviews ALL

last stay i had enjoyed the hotel. but need to improve the service especially don't make us waited to long when we order the food.. and some menu was out off stock / empty..

Better

Customer review rating 4.0/5

Firman A. Business - 05/09/2020 Confirmed reviews ALL

AC in 301 and 701 very noisy, and last day the loundy still wet and smells not good Beside those things are good

good stay

Customer review rating 4.0/5

Widiani Business - 02/09/2020 Confirmed reviews ALL

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Wonderful

Customer review rating 4.0/5

Mansyur M. Business - 27/08/2020 Confirmed reviews ALL

It's a nice hotel to stay

Lokasi strategis

Customer review rating 4.0/5

Anonymous Business - 18/08/2020 Confirmed reviews ALL

Good Service

Customer review rating 4.0/5

Vickner S. Business - 17/08/2020 Confirmed reviews ALL

Weldone.. except one face medicine bottle left, already submitted by w/a, not yet responded..

Awesome staycation

Customer review rating 4.0/5

Gu W. F. Solo - 16/08/2020 Confirmed reviews ALL

Great location, great room (was expecting an open plan suite, got a suite with separate living room and bedroom which was even better), great food (awesome steak and soup, thanks!) and great service (wonderful staff members all super friendly, shoutout to Shelly from front desk for being so bubbly and super patient while processing my countless (around 5 or 6) individual room service bills )

Safe stay

Customer review rating 4.0/5

Akbar Business - 14/08/2020 Confirmed reviews ALL

Management hotel look commit to implement prevention of protoco covid 19

UPSET for Novotel Balikpapan in March 2020

Customer review rating 4.0/5

Julia S. Couples - 29/03/2020 Confirmed reviews ALL

the condition of the hotel in this case “lighting” in not like usual, the lights do not light up entirely, air conditioner was not cold i made the atmosphere was not standard of 5stars hotel, didn’t smell good also . i did totally up set for breakfast ! the bread was not good ! i thought that bread was baked from yesterday (not fresh bake) the taste of fresh juice also bad taste ! i just hate used my points to pay for such as 5 stars . i stayed at no . 310 ( the carpet was dirty) please check it ! I mention for 2 adults for my reservation but i did not get ( 2 toothbrushes and slippers) for my room, i called the housekeeping at 8pm at that night but no answer. so i have to wait the house keeping in the morning and asked . on march 25th , i shocked because i didn’t ask to make up my room at that time but it cleaned already. (in this case i did not put any information in front of my room) it means the housekeeper didn’t ask for my permission to come in to my room . I Was UP SET stayed at NOVOTEL BALIKPAPAN in march 2020!!! Best regards, Julia

Nice Hotel

Customer review rating 4.0/5

Elani Friends - 26/03/2020 Confirmed reviews ALL

Very polite helpfully staff Lovel lot big room

Our most recent 20 reviews

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