Novotel Balikpapan 5 stars

Customer review rating (ALL Rating) 4.3/5 617 reviews

Novotel Balikpapan - Image 1
Novotel Balikpapan - Image 2
Novotel Balikpapan - Image 3
Novotel Balikpapan - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Range of spa and leisure facilities

  • 14 well-equipped meeting rooms

  • Spacious rooms with air conditioning

  • 9-minute drive from Pertamina Golf Course

  • 16-minute drive from Sultan Aji Muhammad Sulaiman Sepinggan Airport.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Balikpapan

JL Brigjen Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia

GPS:-1.275971, 116.834801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  617 reviews

TripAdvisor Rating  4.0/5  650 reviews

Good

Customer review rating 5.0/5

Ivan P. Families - Confirmed reviews ALL

Nice

Dear Ivan S K P., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit Budiarso General Manager

Good stay

Customer review rating 4.0/5

Fajr Business - Confirmed reviews ALL

Nice place and good food

Dear Fajar H., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit Budiarso General Manager

Best hotel I've found for Western travellers in Balikpapan

TripAdvisor rating 4.0/5

303graemet Solo travel - TripAdvisor review

Was pleasantly impressed with this hotel, definately not a 5 star and just scrapes a four star but overall i was happy. The hotel staff are all very friendly, and the food i ordered to the room was always very nice. The room was clean and housekeeping always keen to help or assist. The beds are comfortable and large. The only downsides that i encountered and hence losing a star in my opinion was down to the lack of proper hot water in the room, and the swimming pool was not cleaned in the week i was there, looked rather dirty so i gave it a miss. The hotel is also not situated in the nicest area of town, so i didnt venture out much.

good bedding, good pool, excellent breakfast varieties

Customer review rating 5.0/5

Abu S. Families - Confirmed reviews ALL

Stayed with family and everyone agreed the stay was very enjoyable. The staff were very friendly, leaving a lasting (good) impression. Was pleasantly surprised that they served black pepper crab during breakfast.

Long queue, no personalized service for Accor Plus member

Customer review rating 2.0/5

Oddie R. Families - Confirmed reviews ALL

I used complimentary upgrade vouchers, they upgraded me for 2 nights and I have to move room on my 3rd and 4th night, in addition the moving process was not smooth and I have to wait for my key card.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 69 reviews 9.1/10 Location
  • 404 reviews 7.4/10 Room
  • 333 reviews 7.6/10 Service
  • 11 reviews 6/10 WiFi
  • 193 reviews 8.8/10 Food
  • 171 reviews 6.6/10 Cleanliness
  • 143 reviews 8.7/10 Breakfast
  • 23 reviews 4.7/10 Value

Powered by Trustyou

Our other establishments nearby

ibis Balikpapan 3 stars

Customer review rating (ALL Rating) 4.3/5 (177 reviews)

At 29 m

See the hotel
All our hotels in Balikpapan