Customer review rating 4.0/5 2,740 reviews
ALLSAFE approved hotel
Best price guaranteeHow it works?
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I cannot take advantage of the Members' rate
Range of spa and leisure facilities
10 well-equipped meeting rooms
Spacious rooms with air conditioning
9-minute drive from Pertamina Golf Course
16-minute drive from Sepinggan Airport
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Number of meeting rooms: 10
Maximum size: 960 m²
Maximum capacity: 600 people
Maximum banquet capacity: 250 people
100% genuine reviews from our guestsFind out more
need to improve on several things
Adryan W. B. S. Business - 29/04/2021 Confirmed reviews ALL
the maintenance of the hotel need to be improved, there was one elevator in maintenance more than a week. the ceiling collapse and flooded the room. mixed smoking with non smoking guest.
Well located but dining services are not up to international standards
Jitendra K. S. Solo - 23/04/2021 Confirmed reviews ALL
Well located but dining services are not up to international standards as compare to asia middle east or Europe. Lack of english speaking staff as well.
food quality needs improving
Kf Business - 21/04/2021 Confirmed reviews ALL
food serving quality is not consistent, please improve. order steak usually tastes ok, but one day came overcooked.
So so stay
Hosea Couples - 18/04/2021 Confirmed reviews ALL
Came in around 4, lobby was moved to ballroom, no bellboy, only security. Lights were half off, went to reception to check in, Accor All Priority check in was closed, so gotta wait for good 10 minutes. Staff were a bit slow and I really think they are understaff as well. Went to our room in 7th floor and it seems the whole floor is smoking floor. Room size is quite spacey, but it really feels tired and old. One of the pillow was a bit smelly. I dont think this is the Novotel standard, but on the good side, location is great.
Good place during quarantine
Ady H. Business - 15/04/2021 Confirmed reviews ALL
Our most recent 20 reviews
In partnership with TripAdvisor
At 0 m