Customer review rating (ALL Rating) 4.2/5 560 reviews
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
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Novotel Balikpapan
JL Brigjen Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia
GPS:-1.275971, 116.834801
Telephone +62 542 820820
Contact email
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Entertainment/theatre district
Access: 500 m / 0.31 mi 10 min walk
Shuttle
Shuttle on call
Tourist attraction
Access: 5 km / 3.11 mi 20 min drive
Shuttle
Shuttle on call
Botanical gardens
Access: 25 km / 15.54 mi 45 min drive
Shuttle
Shuttle on call
Zoo
Access: 30 km / 18.64 mi 1 hrs drive
Shuttle
Shuttle on call
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Beach area
Access: 2.3 km / 1.4 mi 28 min walk / 8 min drive
Beach area
Access: 20.7 km / 12.8 mi 45 min drive
Beach area
Access: 23.7 km / 14.7 mi 50 min drive
Shuttle
Shuttle on call
Wood/forest
Access: 62.5 km / 38.9 mi 1 hrs 59 min drive
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Shopping centre/mall
Access: 50 m / 3.11 mi 48 min walk / 14 min drive
Shopping centre/mall
Access: 70 m / 4.35 mi 1 hrs 26 min walk / 25 min drive
Restaurant and cafe district
Access: 600 m / 0.4 mi 7 min walk / 5 min drive
Shopping centre/mall
Access: 2.1 km / 1.3 mi 11 min walk / 7 min drive
Taxi
30000 IDR 30000 IDR
Shopping centre/mall
Access: 5.6 km / 3.5 mi 48 min walk / 16 min drive
Taxi
60000 IDR 60000 IDR
Shopping district
Access: 6.3 km / 3.91 mi 1 hrs 18 min walk / 15 min drive
Shopping centre/mall
Access: 6.9 km / 4.28 mi 1 hrs 17 min walk / 20 min drive
Restaurant and cafe district
Bar
Bar
Restaurant and cafe district
Restaurant and cafe district
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Colors restaurant overlooks the swimming pool and features evening entertainment and Mediterranean and Asian cuisine.
The Square presents the new Novotel concept dining experience. Offers Asian, Western and authentic Indonesian cuisine. Mouth watering buffets are available daily for breakfast, lunch and dinner.
Open daily from 10AM to 1AM Located next to The Square and overlooking the sea. The perfect place to meet friends with wide variety of cocktails and snacks.
Non contractual photo
Non contractual photo
Martha Tilaar salon and day spa, Inspired from the concept of total beauty known as "Rupasampat Wahyabiantara" is a blend of harmonious balance between outward and inward beauty.
Need Improvement - Cupboard & Hot Elevator
Customer review rating 3.0/5
Andrei Solo - Confirmed reviews ALL
Dear Andrei Y., Thank you for taking the time to tell us about your experience at the Novotel Balikpapan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nisa A.H. Asst. FOM Novotel Balikpapan
always pleased
Customer review rating 4.5/5
Kt Solo - Confirmed reviews ALL
Dear Kunalan T., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nisa A.H. Asst. FO Manager Novotel Balikpapan
Location is nice
Customer review rating 3.0/5
Anonymous Business - Confirmed reviews ALL
Dear Jotaro U., Thank you for taking the time to tell us about your experience at the Novotel Balikpapan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem about the cleanliness and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nisa A.H. Asst. FO Manager Novotel Balikpapan
What a stay ! <3
TripAdvisor rating 5.0/5
DwiDuwi Couples - TripAdvisor review
Dear DwiDuwi, Greetings from Novotel Balikpapan. Thank you for sharing your thoughts and experience on your recent stay with us on Trip Advisor. It is really pleasing and motivating for us, we are glad to know in overall you were satisfied with every effort that we make here in Novotel Balikpapan. We would like to thank you for choosing to stay at Novotel Balikpapan and we look forward to welcome you back on your future visit. Best regards, Dewi Ningsih Duty Manager
coziest hotel in town
TripAdvisor rating 5.0/5
ilhamwahyuajee Couples - TripAdvisor review
Dear Bp. ilhamwahyuajee, We appreciate for your time to share your stay experience with us. We are glad to know that our lobby, breakfast and the Gym were successfully met your expectation. We have shared your constructive feedback to keep motivating our team in doing the best for our guests. Once again, thank you very much and we are looking forward for your next arrival soon. Best regards, Dewi Ningsih Duty Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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