ibis Balikpapan

ibis Balikpapan 3 stars

Customer review rating (ALL Rating) 4.1/5 115 reviews

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Description

Hotel extras

ibis Balikpapan is strategically located for business and leisure activities with close proximity to the Airport, shopping mall and transportation service. Offers 155 new generated rooms, a Meeting Room, in-house Restaurant and Bar.

ALLSAFE approved hotel

Hotel location

ibis Balikpapan

Jl Ery Suparjan No 2, Jl Ery Suparjan No 2, Jl Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia

  • By plane

    AIRPORT SEPINGGAN At 10km / 6 miles - Shuttle free

  • By plane

    SEPINGGAN AIRPORT At 10km / 6 miles - Shuttle paying

GPS:-1.276074, 116.835041

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

RENDEZVOUS

The pleasure of good food, à la carte. Mealtimes throughout your stay means the chance to discover the culinary wonders of our ibis restaurants, ready to welcome you 7 days a week, 365 days a year, open from at least 7h00 pm to 10h30 pm every night.

Our accommodation(s)

Ibis Balikpapan has 156 contemporary and comfortable rooms equipped with air-conditioning, a bathroom with a futuristic design, telephone, cable TV and coffee and tea making facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  115 reviews

TripAdvisor Rating  3.5/5  233 reviews

Bad experience

Customer review rating 1.5/5

Lewis Business - Confirmed reviews ALL

The room is not properly cleaned, lots of ants walking around the table and shelves.

Dear Mr. Lewis L., Thank you for taking the time to write this review. I am sorry to hear about your experience regarding the cleanliness in the room. Please be informed immediate action have been done to rectify this issue. Worked together with pest control, our house keeping team have done deep cleaning process in the room to avoid this situation occurred again in the future. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager

Good stay

Customer review rating 4.5/5

Nisrina R. Families - Confirmed reviews ALL

The staff is friendly. The check in-out procedure is easy peasy. The room is clean & neat. The food is also quite delicious! The plus poin is we can refill our mineral water at the dispenser in every floor.

Dear Mrs. N., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Preferred Hotel in Balikpapan

Customer review rating 4.5/5

Hans Families - Confirmed reviews ALL

Holiday stay during Eid at Ibis with the family. Great hotel staff and great hospitality as always.

Dear Mr. Handi Santoso M., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Nice Stay

Customer review rating 4.5/5

Cipto W. Solo - Confirmed reviews ALL

The staff are great and my room have a great view.

Dear Mr. Cipto W., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Good stay, enjoy

Customer review rating 3.5/5

P B. C. Couples - Confirmed reviews ALL

Thanks Ibis, i have enjoyed stay there. Small room but clean.

Dear Mr. Bambang Catur S., Thank you for taking the time to good review and We are so pleased that you enjoyed the room. We are glad that you enjoyed so much of your stay here with us, and we’d love to have you back again the next time you’re in Ibis Balikapapan. Best regard, Dewi Ningsih Duty Manager

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