ibis Balikpapan 3 stars

Customer review rating (ALL Rating) 4.5/5 253 reviews

ibis Balikpapan - Image 1
ibis Balikpapan - Image 2
ibis Balikpapan - Image 3
ibis Balikpapan - Image 4

Description

Hotel extras

ibis Balikpapan is strategically located for business and leisure activities with close proximity to the Airport, shopping mall and transportation service. Offers 155 new generated rooms, a Meeting Room, in-house Restaurant and Bar.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Balikpapan

Jl Ery Suparjan No 2, Jl Ery Suparjan No 2, Jl Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia

GPS:-1.276074, 116.835041

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RENDEZVOUS

The pleasure of good food, à la carte. Mealtimes throughout your stay means the chance to discover the culinary wonders of our ibis restaurants, ready to welcome you 7 days a week, 365 days a year, open from at least 7h00 pm to 10h30 pm every night.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  253 reviews

Customer review rating 5.0/5

Adji P. Solo - Confirmed reviews ALL

Strategic hotel

Customer review rating 4.5/5

W. W. Solo - Confirmed reviews ALL

Very enjoyed stay in here

Dear Mr. W., Warm greetings from ibis Balikpapan. Thank you for sharing your positive review and for your loyalty as an ALL Silver member. We are delighted to know that you had a comfortable stay and appreciated the friendliness of our team, as well as the cleanliness and smooth booking experience through the ALL App. We also truly value your feedback regarding WiFi speed, ease of access, and the welcome drink experience. Please accept our sincere apologies for the missed welcome drink, and rest assured that your comments will be addressed with our team to ensure better recognition of our valued members in the future. We look forward to welcoming you back for another enjoyable stay. Warm regards, Anom Purboyanto General Manager

Customer review rating 3.5/5

Lia C. Families - Confirmed reviews ALL

Very nice place for staycation but please prepare a better foods for breakfast. 4 days straight but the menus always same and only the sauce who changes everyday (mayo to tartar to spicy mayo to lemon sauce). It’s so boring.

Dear Ms. Lia C., Warm greetings from ibis Balikpapan. Thank you for taking the time to share your detailed feedback. We are pleased to know that you found our location convenient and the hotel comfortable for your staycation. However, we sincerely apologize for the shortcomings you experienced, especially regarding the breakfast variety and food quality. Your comments about the repetitive menu and inconsistent taste are well noted and have been shared with our culinary team for immediate improvement. We truly appreciate your honest input, as it helps us enhance our offerings. We also regret the inconvenience caused by the WiFi speed and will work on improving this aspect. We hope to have the opportunity to welcome you back with a much better experience in the future. Warm regards, Anom Purboyanto General Manager

Customer review rating 4.0/5

Agus M. Business - Confirmed reviews ALL

All hotel crews give warm service

Dear Mr. Agus M., Warm greetings from ibis Balikpapan. Thank you for sharing your feedback regarding your recent stay. We are glad to know that you found our team warm and attentive, and that you were satisfied with the cleanliness of your room and our sustainability initiatives. We also appreciate your comments regarding the WiFi speed and menu taste, which will be shared with our team for improvement. Your feedback as an ALL Classic member is highly valued, and we look forward to welcoming you again in the future. Kind regards, Anom Purboyanto General Manager

Customer review rating 4.5/5

Pd F. P. G. Business - Confirmed reviews ALL

Thank you to the amazing team at Ibis for this warm welcome and thoughtful presentation. Moments like this remind me that hospitality is not just about service — it’s about heart.

Dear Mr. PD F. P. G., Warm greetings from ibis Balikpapan. Thank you for sharing your kind feedback. We are delighted to know that you felt welcomed and appreciated the thoughtful presentation by our team. Your comments on our hospitality and service mean a lot to us. We have noted your suggestion regarding the speed of the WiFi and the welcome drink, and we will continue to improve in these areas to enhance our guests’ experience. We look forward to welcoming you back to ibis Balikpapan on your future visits. Kind regards, Anom Purboyanto General Manager

Other web-users rate our hotel

  • 63 reviews 8.6/10 Location
  • 230 reviews 7.1/10 Room
  • 210 reviews 9/10 Service
  • 11 reviews 10/10 WiFi
  • 126 reviews 8.3/10 Cleanliness
  • 70 reviews 8.2/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Balikpapan