Information message

ibis Balikpapan Hotel 3 stars

Customer review rating 4.0/5 1,726 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

ibis Balikpapan
See on a map
+ 22 Services

Hotel extras

ibis Balikpapan is strategically located for business and leisure activities with close proximity to the Airport, shopping mall and transportation service. Offers 155 new generated rooms, a Meeting Room, in-house Restaurant and Bar.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM Paying
  • Laundry
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage Paying
  • Services for children
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Balikpapan

Jl Ery Suparjan No 2
Jl Ery Suparjan No 2
Jl Ery Suparjan No 2
76112 balikpapan
indonesia

Tel: +62542820821

Check-in from 14h00

Check out up to 12h00

  • By plane

    AIRPORT SEPINGGAN At 10km / 6 miles - Shuttle free

  • By plane

    SEPINGGAN AIRPORT At 10km / 6 miles - Shuttle paying

GPS :-1.276074, 116.835041

Our accommodation(s)

Ibis Balikpapan has 156 contemporary and comfortable rooms equipped with air-conditioning, a bathroom with a futuristic design, telephone, cable TV and coffee and tea making facilities.

Standard 1 Double Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Twin BedsNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

RENDEZVOUS

Type of cuisine: Regional

The pleasure of good food, à la carte. Mealtimes throughout your stay means the chance to discover the culinary wonders of our ibis restaurants, ready to welcome you 7 days a week, 365 days a year, open from at least 7h00 pm to 10h30 pm every night.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -
Lunch

RENDEZVOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
Lunch

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 960

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
ibis Balikpapan

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,726 reviews

tripadvisor

TripAdvisor Rating 3.5/5

232 reviews

Good Stay

Customer review rating 4.5/5

Scarlet Business - 10/06/2021 Confirmed reviews ALL

Easy check in, nice staff but need to improve the toilet in the lobby it was dirty and no tissue there.

well located, good stay

Customer review rating 4.0/5

Roma H. T. Business - 31/05/2021 Confirmed reviews ALL

clean room

Good

Customer review rating 3.5/5

Usep S. Business - 26/05/2021 Confirmed reviews ALL

I found the toilet/bathroom was not satisfied as following : 1. Toilet cover is not properly attached. Potential injured 2. Soap/shampoo container was broken and almost fall down 3. Below sopa/long chair still not clean well

Would give minus rate if posible

Customer review rating 0.5/5

Yogesh K. N. Business - 10/04/2021 Confirmed reviews ALL

Entered at 8pm. Lobby aircon was all off. Went to the room. The floor was dusty, was not clean properly. Got a twin bed. The sheets was not change as it can be seen, spots of blood n others. The curtain for the window u can see it for your self from the picture. Tried several time calling the reception but no 1 pick up. Really dissapointed, they didnt even took care of the accor brand.

good stay

Customer review rating 4.0/5

Firman Families - 29/03/2021 Confirmed reviews ALL

very friendly and nice to bring family

Bad food menu

Customer review rating 2.5/5

Imam M. Business - 25/03/2021 Confirmed reviews ALL

The side dish always chicken every day and there is no choice side dish if we don't like it... The taste of food is not really good for me

Dissapointed

Customer review rating 2.0/5

Yanuar Business - 18/02/2021 Confirmed reviews ALL

No hospitality at all, just a bit of hospitality showed from 1 staff at the bar, I wonder if the front desk ever have a training to handle guest

Best staff in any hotel i’v stayed in Indonesia

Customer review rating 4.5/5

Tony G. Business - 31/01/2021 Confirmed reviews ALL

Fantastic staff. Always there for you. Brilliant people

Dear Mr. Antony G., We really appreciate for the positive feedback. We will maintain the consistency for giving the best service for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurice Elviera M. Front Office Manager

Convenient location.

Customer review rating 4.5/5

Duarte D. S. Business - 20/12/2020 Confirmed reviews ALL

Relaxing, friendly atmosphere.

Good stay

Customer review rating 5.0/5

Awi Business - 04/12/2020 Confirmed reviews ALL

Everythings is good

Dear Mr. Agus S., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

good stay and well location

Customer review rating 4.5/5

Novandy P. Business - 23/11/2020 Confirmed reviews ALL

strategic location, close to work location, good recepsionis service. just the variety of food is less, I was there 6 days already bored the menu on the 3rd day, it's good the menu in the variety, do not fried rice, chicken ( cooked assorted chicken anyway), no beef or fish during my breakfast

Well located

Customer review rating 4.0/5

Pras W. Business - 21/11/2020 Confirmed reviews ALL

In strategic location, but yesterday it was quite not so comfortable as usual before pandemic. Breakfast had to be served by waiters, a little bit dirty, but overall is ok. I often stay here while visiting Balikpapan, and I think it is the best place to stay because all things are easy to reach around neighbourhood.

strategic location

Customer review rating 3.5/5

Samuel S. Business - 06/11/2020 Confirmed reviews ALL

strategic location. i got hook room, very large. it's better than regular room. But the room got much of dust on blanket. i got sneeze several days due to dust allergic from the room.

The reception ask me for double payment.

Customer review rating 1.5/5

Budi Business - 03/11/2020 Confirmed reviews ALL

The reception ask me for double payment, even i already paid

Pleasant stay in hostel-like facilities

TripAdvisor rating 4.0/5

Reneperitz Solo travel - 13/03/2017 TripAdvisor review

The hotel for airline people and casual travelers. The advantages for staying here: half. The price for rates. The next door Novotel permits use of pool and fitness center gratis...but don't eat there. Ibis has pleasant staff,hot water, generally reliable internet access and is close to the center of the city. Good value for money.

Dear guest, Thank you for choosing our hotel and for taking the time to write a review. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Luh Putu Wahyuni Duty Manager

Dirty bed sheet

TripAdvisor rating 3.0/5

albertgunawans2017 Business - 01/03/2017 TripAdvisor review

AC was too cold and could not be adjusted so you need to turn it off. Plus, the white bed sheets, towels and blankets were dirty. They have to change those immediately. they look bad. The breakfast menu was okay. The room was a bit small but the service was okay. lunch menu okay.

Dear Mr. Albert Gunawan, Thank you for taking the time to write this review. I am sorry to hear about your experience regarding the cleanliness and the AC facility in the room. Please be informed immediate action have been done to rectify this issue. We appreciate your sharing your concerns and we look forward to being able to serve you better in the future. Best regards, Luh Putu Wahyuni Duty Manager

Nice Hotel

TripAdvisor rating 4.0/5

saliems2016 Business - 12/04/2016 TripAdvisor review

Affordable Price, nice location , helpfull staff. The room is small , but clean. I recommended this place for business trip not for family holiday Facility like swiimming pool and gym is share with Novotel hotel beside Ibis hotel

Dear Saliems2016, We very much appreciate your comments regarding your stay at Ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Gow General Manager

nice hotel

TripAdvisor rating 3.0/5

alfie_bgr Friends getaway - 12/03/2016 TripAdvisor review

The front desk service is good, room is ok, breakfast good but it would be better if there is an egg-station to get scramble eggs, etc. The employees are very helpfull and friendly. The location is good.

Dear alfie_bgr, We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Balikpapan. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. However we also noted on your suggestion regarding the egg station which actually during our buffet breakfast we already provide an offer for any choice of egg that guest would like to have, we had put the signage next to our egg counter, we are so sorry if this is not the impression that you had during your stay. I will instruct our F&B department to make this signage to be more visible to our guest. May I end by saying that it was a pleasure to serve you at Ibis Balikpapan and we look forward to welcoming you back very soon. Best Regards, I Gede Pratama Hotel Manager H7443-om@accor.com

Breakfast include or exclude ?

TripAdvisor rating 1.0/5

Usman801 Business - 29/11/2015 TripAdvisor review

My room is include breakfast, but restaurant officer always said me i must pay breakfast and 3rd day, force me to pay with give me a breakfast billing that I must sign it although I tell him before that my room include breakfast

Dear Usman801, I would like to start by thanking you for taking the time to write a review of Ibis Balikpapan on TripAdvisor. It is with much regret we read about the unfortunate circumstances of your recent stay at our hotel. The experience you described causes us deep concern. It does not represent the quality of service we strive for at our hotel. We can find no record of this incident and take such matters seriously, If you could kindly contact me directly via H7443-om@accor.com with the exact details of your stay I will attend to the matter personally. At the time being I can assure you that the appropriate actions have been taken to avoid such inconvenience On behalf of the hotel team, once again we wish to thank you for your continuous support and hope that the unpleasant incident will not in any way prevent you from availing yourself of our services in the future. Best Regards, I Gede Pratama Hotel Manager H7443-om@accor.com

Ibis hotel with 5-star rating :)

TripAdvisor rating 5.0/5

chandra_dwi88 Friends getaway - 25/09/2015 TripAdvisor review

it's my 9th stay at the hotel, it's feel like home at Ibis Balikpapan. With their weekend rate is extremely low, comparing with another budget hotel in Balikpapan. Access to Novotel Gym and pools, short walk to Plaza Balikpapan, It will be a perfect place for transit or stay at Balikpapan. Thank you to Mr. Dino, Ms. Mumun, Ms. Lucy.... the reservation staff that very helpful for my last stay. My last stay booked for 8 rooms in 1 week, they helped me very well.

Dear Chandra_dwi88, We sincerely appreciate you taking the time to send us your feedback. We were thrilled to read your 5 star review about our hotel. Your kind words have been passed on to our team and in particular Ms. Lucy, Ms. Mumun and Mr. Dino who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work. All of us at Ibis Balikpapan would like to offer our sincere thanks for your delightful review and look forward to serving you again soon. On behalf of all Ibis Balikpapan team Best Regards, I Gede Pratama Hotel Manager H7443-om@accor.com

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in balikpapan