ibis Balikpapan 3 stars

Customer review rating (ALL Rating) 4.3/5 136 reviews

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Jl Ery Suparjan No 2, Jl Ery Suparjan No 2, Jl Ery Suparjan No 2, 76112 BALIKPAPAN, Indonesia

Description

Hotel extras

ibis Balikpapan is strategically located for business and leisure activities with close proximity to the Airport, shopping mall and transportation service. Offers 155 new generated rooms, a Meeting Room, in-house Restaurant and Bar.

Our accommodation(s)

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Hotel location

ibis Balikpapan

Jl Ery Suparjan No 2, Jl Ery Suparjan No 2, Jl Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia

GPS:-1.276074, 116.835041

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RENDEZVOUS

The pleasure of good food, à la carte. Mealtimes throughout your stay means the chance to discover the culinary wonders of our ibis restaurants, ready to welcome you 7 days a week, 365 days a year, open from at least 7h00 pm to 10h30 pm every night.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  136 reviews

TripAdvisor Rating  3.5/5  264 reviews

I think this is the worst Accor hotel in my list

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

The room is dirty, the toilet spoiled & flooded with water. I stay 1 night only, lazy to make complain or change the room.

Dear Wei Sheong C., Thank you for taking the time to tell us about your experience at the ibis Balikpapan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures for the cleanliness problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sigit BUDIARSO General Manager

Good Stay

Customer review rating 5.0/5

Hadi Business - Confirmed reviews ALL

The staff is professional and quick in response However the only thing is the location might be confusing as it is on the same strip w Novotel

Dear Hadi K., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit Budiarso General Manager

Best Experiences

TripAdvisor rating 5.0/5

Sunan A TripAdvisor review

Best experiences, nothing fail, good breakfast, good supper, very comfy, no complaint at all. Very recommended for staycation or just visit in Balikpapan. No smoking rules are very best in here and makes very comfy to stay all day long. I will back

Tamu kami yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Balikpapan. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Sigit Budiarso General Manager

Nice Stay

Customer review rating 4.5/5

Rony Business - Confirmed reviews ALL

Overall Nice Stay with well located at downtown

Dear Rony A., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

good

TripAdvisor rating 5.0/5

dzatun TripAdvisor review

Stayed last week with couple of friend. It was unforgettable moment with the staff, they engaged us very well with full of attentiveness . The room very clean with sufficient amenities. The location was top notch. No wonder , we would not regret to stay again.

Tamu kami yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Balikpapan. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Sigit Budiarso General Manager

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Other web-users rate our hotel

  • 50 reviews 8.4/10 Location
  • 208 reviews 6.4/10 Room
  • 170 reviews 8.9/10 Service
  • 6 reviews 8.8/10 WiFi
  • 111 reviews 7.1/10 Cleanliness
  • 70 reviews 7.8/10 Breakfast
  • 61 reviews 2.9/10 Comfort
  • 5 reviews 10/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.