ibis Balikpapan Hotel 3 stars

The side dish always chicken every day and there is no choice side dish if we don't like it... The taste of food is not really good for me

No hospitality at all, just a bit of hospitality showed from 1 staff at the bar, I wonder if the front desk ever have a training to handle guest

Fantastic staff. Always there for you. Brilliant people

Relaxing, friendly atmosphere.

Everythings is good

strategic location, close to work location, good recepsionis service. just the variety of food is less, I was there 6 days already bored the menu on the 3rd day, it's good the menu in the variety, do not fried rice, chicken ( cooked assorted chicken anyway), no beef or fish during my breakfast

In strategic location, but yesterday it was quite not so comfortable as usual before pandemic. Breakfast had to be served by waiters, a little bit dirty, but overall is ok. I often stay here while visiting Balikpapan, and I think it is the best place to stay because all things are easy to reach around neighbourhood.

strategic location. i got hook room, very large. it's better than regular room. But the room got much of dust on blanket. i got sneeze several days due to dust allergic from the room.

The reception ask me for double payment, even i already paid

The hotel for airline people and casual travelers. The advantages for staying here: half. The price for rates. The next door Novotel permits use of pool and fitness center gratis...but don't eat there. Ibis has pleasant staff,hot water, generally reliable internet access and is close to the center of the city. Good value for money.

AC was too cold and could not be adjusted so you need to turn it off. Plus, the white bed sheets, towels and blankets were dirty. They have to change those immediately. they look bad. The breakfast menu was okay. The room was a bit small but the service was okay. lunch menu okay.

Affordable Price, nice location , helpfull staff. The room is small , but clean. I recommended this place for business trip not for family holiday Facility like swiimming pool and gym is share with Novotel hotel beside Ibis hotel

The front desk service is good, room is ok, breakfast good but it would be better if there is an egg-station to get scramble eggs, etc. The employees are very helpfull and friendly. The location is good.

My room is include breakfast, but restaurant officer always said me i must pay breakfast and 3rd day, force me to pay with give me a breakfast billing that I must sign it although I tell him before that my room include breakfast

it's my 9th stay at the hotel, it's feel like home at Ibis Balikpapan. With their weekend rate is extremely low, comparing with another budget hotel in Balikpapan. Access to Novotel Gym and pools, short walk to Plaza Balikpapan, It will be a perfect place for transit or stay at Balikpapan. Thank you to Mr. Dino, Ms. Mumun, Ms. Lucy.... the reservation staff that very helpful for my last stay. My last stay booked for 8 rooms in 1 week, they helped me very well.