ibis Balikpapan 3 stars

Customer review rating (ALL Rating) 4.4/5 244 reviews

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Description

Hotel extras

ibis Balikpapan is strategically located for business and leisure activities with close proximity to the Airport, shopping mall and transportation service. Offers 155 new generated rooms, a Meeting Room, in-house Restaurant and Bar.

Our accommodation(s)

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Hotel location

ibis Balikpapan

Jl Ery Suparjan No 2, Jl Ery Suparjan No 2, Jl Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia

GPS:-1.276074, 116.835041

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RENDEZVOUS

The pleasure of good food, à la carte. Mealtimes throughout your stay means the chance to discover the culinary wonders of our ibis restaurants, ready to welcome you 7 days a week, 365 days a year, open from at least 7h00 pm to 10h30 pm every night.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  244 reviews

Customer review rating 4.0/5

Agus M. Business - Confirmed reviews ALL

All hotel crews give warm service

Dear Mr. Agus M., Warm greetings from ibis Balikpapan. Thank you for sharing your feedback regarding your recent stay. We are glad to know that you found our team warm and attentive, and that you were satisfied with the cleanliness of your room and our sustainability initiatives. We also appreciate your comments regarding the WiFi speed and menu taste, which will be shared with our team for improvement. Your feedback as an ALL Classic member is highly valued, and we look forward to welcoming you again in the future. Kind regards, Anom Purboyanto General Manager

Customer review rating 4.5/5

Pd F. P. G. Business - Confirmed reviews ALL

Thank you to the amazing team at Ibis for this warm welcome and thoughtful presentation. Moments like this remind me that hospitality is not just about service — it’s about heart.

Dear Mr. PD F. P. G., Warm greetings from ibis Balikpapan. Thank you for sharing your kind feedback. We are delighted to know that you felt welcomed and appreciated the thoughtful presentation by our team. Your comments on our hospitality and service mean a lot to us. We have noted your suggestion regarding the speed of the WiFi and the welcome drink, and we will continue to improve in these areas to enhance our guests’ experience. We look forward to welcoming you back to ibis Balikpapan on your future visits. Kind regards, Anom Purboyanto General Manager

Customer review rating 4.5/5

Annisa F. C. W. Families - Confirmed reviews ALL

This is the hotel I choose whenever I go to Balikpapan. The location is strategic, and the staff are also friendly. Thank you to Mba Cella for being very helpful in selecting a room according to my preferences. 😊

Dear Ms. Annisa F. C. W., Thank you very much for your kind review and for choosing ibis Balikpapan whenever you visit the city. We truly appreciate your loyalty as an ALL Silver member. We are delighted to know that you enjoyed our strategic location and the friendliness of our team. Your special mention of Ms. Cella will certainly make her very happy, and we will gladly share your kind words with her. At the same time, we appreciate your feedback regarding the room air conditioning, cleanliness, and WiFi. Your comments are very valuable to us and have been shared with our team for improvement. Thank you once again for your support. We look forward to welcoming you and your family back to ibis Balikpapan in the near future. Warm regards, Anom Purboyanto General Manager

Customer review rating 4.0/5

Randy A. P. Families - Confirmed reviews ALL

Best hotel for transit

Dear Mr. Randy A. P., Warm greetings from ibis Balikpapan. Thank you for your 8/10 rating and for choosing to stay with us during your transit trip with family. We are pleased to know that you found our hotel comfortable and value for money — your kind words mean a lot to us. At the same time, please accept our sincere apologies regarding the WiFi speed during your stay. We understand how important a stable and fast connection is, especially while traveling. Your feedback has been shared with our technical team for improvement. We truly appreciate your loyalty as an ALL member and your recommendation. We look forward to welcoming you back and providing an even better experience on your next visit. Warm regards, Anom Purboyanto General Manager

Customer review rating 5.0/5

Agus S. Couples - Confirmed reviews ALL

Friendly service, recommended for those looking for a place to stay in Balikpapan

Dear Mr. Agus, Warmest greetings from ibis Balikpapan. Thank you very much for your perfect rating and for sharing such a wonderful review following your recent stay with us. We are truly delighted to know that you enjoyed our strategic location, friendly service, and overall experience. It is especially rewarding to hear that you found the booking process through the ALL App easy to use, appreciated the cleanliness and fresh-smelling room, and felt well recognized as our valued ALL member. Your kind words about our team being friendly and helpful mean a lot to us — we will be sure to share your compliments with them, as it will certainly motivate everyone to continue delivering the best service possible. We are also grateful for your positive feedback regarding our sustainability efforts and sustainable food initiatives. Your support encourages us to keep improving and maintaining these standards. Thank you once again for recommending us. We truly look forward to welcoming you back for another memorable stay, whether for a couple’s getaway or any other occasion. Sincerely, Anom Purboyanto General Manager

Other web-users rate our hotel

  • 63 reviews 9/10 Location
  • 229 reviews 7.2/10 Room
  • 198 reviews 9.2/10 Service
  • 11 reviews 10/10 WiFi
  • 124 reviews 8.1/10 Cleanliness
  • 78 reviews 9.4/10 Amenities
  • 71 reviews 7.9/10 Breakfast
  • 56 reviews 8.6/10 Vibe

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