ibis Balikpapan 3 stars

Customer review rating (ALL Rating) 4.5/5 312 reviews

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Description

Hotel extras

Stay in the heart of City at ibis Balikpapan, offering 155 rooms with modern comfort, affordable stays, easy access to shopping and dining, plus convenient access to the airport, business district, and city attractions.

Our accommodation(s)

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Room 1

Hotel location

ibis Balikpapan

Jl Ery Suparjan No 2, Jl Ery Suparjan No 2, Jl Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia

GPS:-1.276074, 116.835041

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RENDEZVOUS

Rendezvous Restaurant serves local and international cuisine in a cozy setting, featuring buffet breakfast, all-day dining, refreshing beverages. Open from at least 6 AM to 11 PM everyday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  312 reviews

Customer review rating 3.5/5

Karla K. M. R. Friends - Confirmed reviews ALL

Dear Karla K. M. R., Thank you for your continued loyalty to the Ibis brand. We are truly pleased to hear that you enjoyed our excellent location, had a comfortable stay overall, and received friendly service from our team. However, we sincerely apologize for the frustration caused by the faulty shower head that wouldn’t stay in place. A relaxing shower experience is an essential part of any stay, and I have forwarded your comment directly to our Housekeeper and Engineering team to ensure the fixture is inspected and repaired immediately. Thank you once again for your valuable insights and your strong recommendation. We look forward to welcoming you back to ibis Balikpapan for a seamless and flawless experience on your next visit. Warm regards, Dyah Kristiati Listianingtyas General Manager

Customer review rating 5.0/5

Diah A. Couples - Confirmed reviews ALL

Dear Diah A., Thank you for choosing ibis Balikpapan for your getaway, We also truly appreciate your loyalty as a Classic member of the ALL Accor loyalty programme. We are absolutely thrilled to read your wonderful comments. It is fantastic to know that you enjoyed our top-notch service, friendly staff, and the incredibly comfortable bed and clean room. We are also glad you could take advantage of our cross-sharing facilities, including the pool and gym access at Novotel, and that our strategic location—right across from the famous Coto Makassar Hj. Kasim—added to the convenience of your stay. Thank you once again for your enthusiastic review and high recommendation. We look forward to welcoming you and your partner back for another exceptional stay in the near future. Warm regards, Dyah Kristiati Listianingtyas General Manager

Customer review rating 5.0/5

Rizal A. Families - Confirmed reviews ALL

Dear Rizal A., Thank you for choosing ibis Balikpapan for your family stay, We also truly appreciate your loyalty as a Classic member of the ALL Accor loyalty programme and are glad to hear you felt well-recognized during your stay. We are absolutely delighted to read your wonderful feedback. It is fantastic to know that you experienced a fast check-in and check-out process, a very clean hotel, and that our receptionists welcomed you with a "full senyum" (big smile). Hearing that all the in-room furniture worked perfectly, the price was worth it, and most importantly, that your children were happy, is the best reward our team could ask for. Thank you once again for your enthusiastic review and high recommendation. We look forward to welcoming you and your family back for another joyful stay in the near future. Warm regards, Dyah Kristiati Listianingtyas General Manager

Customer review rating 4.5/5

Hugeng Business - Confirmed reviews ALL

Dear Mr. Hugeng, Thank you for choosing ibis Balikpapan and for being a valued ALL Classic member. We are glad you enjoyed our convenient location, smooth booking process, and clean rooms. However, we note your feedback regarding the breakfast variety during your 5-day stay. We understand that a repetitive menu can be disappointing, and we have shared your comments with our kitchen team to help them improve our food selection. We appreciate your insights on our service and WiFi access as well. We hope to welcome you back on your next business trip for an even better experience. Sincerely, Dyah Kristiati Listianingtyas General Manager

Customer review rating 3.5/5

D. D. Business - Confirmed reviews ALL

Dear Bapak D. Denys, Terima kasih telah meluangkan waktu untuk membagikan pengalaman Ibu/Bapak selama menginap di ibis Balikpapan. Kami juga sangat menghargai keanggotaan Bapak dalam program loyalitas ALL Accor Live Limitless. Kami senang mengetahui bahwa lokasi hotel kami yang strategis serta kenyamanan menyeluruh selama kunjungan bisnis Anda dinilai cukup memuaskan. Namun, kami memohon maaf atas ketidaknyamanan yang dialami terkait kondisi tempat tidur yang berbunyi serta kecepatan koneksi WiFi yang kurang maksimal. Catatan dari Anda mengenai pemeliharaan fasilitas kamar dan kecepatan internet telah kami teruskan ke tim teknis dan manajemen terkait untuk menjadi bahan evaluasi serta perbaikan kualitas kenyamanan tamu ke depannya. Terima kasih atas masukan berharga ini. Kami berharap dapat kembali menyambut Bapak D. pada kunjungan bisnis berikutnya di Balikpapan dengan pengalaman menginap yang lebih nyaman. Sincerely, Anom Purboyanto General Manager

Other web-users rate our hotel

  • 72 reviews 9/10 Location
  • 228 reviews 7.6/10 Room
  • 215 reviews 9.3/10 Service
  • 9 reviews 10/10 WiFi
  • 128 reviews 8.6/10 Cleanliness
  • 86 reviews 9.1/10 Amenities
  • 71 reviews 7.4/10 Breakfast
  • 8 reviews 10/10 Wellness Area

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