ibis Balikpapan Hotel 3 stars

Name: ibis Balikpapan
Address: BALIKPAPAN, 76112, INDONESIA
Telephone: (+62)542820821
Rating: 4.0

Customer review rating 4.0/5 1,737 reviews

ALLSAFE approved hotel

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+ 23 Services

ibis Balikpapan Hotel

Vibrant economy hotel, open to everyone

Ibis Balikpapan is strategically located for business and leisure activities with close proximity to the airport, shopping mall and public transport.

Florent MICHAUD, Hotel Manager

Located in the heart of the Balikpapan business district, ibis Balikpapan stands out as one of the leading business hotels in the city. Its close proximity to the shopping district and major transport services and the warm service provided by its attentive staff make it perfect for both business and leisure travelers alike. The hotel is just a 20-minute drive from Sepinggan Airport.

ibis Balikpapan is ideally located for business travel and leisure with close proximity to Sepinggan International Airport. ibis Hotel offers to explore the important landmarks of the city and tourist attractions. ibis Balikpapan is ideally located for business travel and leisure with close proximity to Sepinggan International Airport. ibis Hotel offers to explore the important landmarks of the city and tourist attractions.

Located in the heart of business district, ibis Balikpapan is just 20 minutes by car from airport, 5 minutes from the nearby shopping centers and 20 minutes from the harbor. It is also only 200 metres from the seaside.

Hotel extras

ibis Balikpapan is strategically located for business and leisure activities with close proximity to the Airport, shopping mall and transportation service. Offers 155 new generated rooms, a Meeting Room, in-house Restaurant and Bar.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room Free Wifi in the room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
- Internet access via Fiber Optics
Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Valet parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Services for children
- Children's Club for 3 to 6 years
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Airport shuttle
- AIRPORT SEPINGGAN
- SEPINGGAN AIRPORT (Paying)
Languages spoken at the hotel
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PM Paying
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine

Swimming pool
- Pool
- Outdoor unheated pool
Fitness centre
Massage Paying
Services for children
- Children's Club for 3 to 6 years
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
Other sports activities
- Billiards/Snooker
- Darts

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS

6 Meeting room(s)
Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Meeting rooms

One Restaurant
One Bar
BBQ / Picnic Area
- BBQ / Picnic Area
Breakfast
- Buffet (Extra)
Room service
- Cold snacks
- Hot meals

One Meeting room
Business Center
- Business center is wheelchair accessible
- Self service business center

Wheelchair accessible hotel

Hotel informations
- 155 rooms
- One room for people with reduced mobility
- No family room
- One connecting room
- 52 non-smoking rooms
- 6 floors
Languages spoken at the hotel
- Indonesian
- English
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High Speed WiFi
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Check In & Check-out facilities
- Late Checkout
- Express check-out
- Express check-in
Desk equipment available
- Shoe shine machine

Shuttle
- BPN (Extra)
- AIRPORT SEPINGGAN
- BPN
- SEPINGGAN AIRPORT (Extra)
Gelora Parking Building (Extra)
- Near the property
- 216 parking spaces
- Public
- Parking with security service
Hotel parking
- On site
- Public
- Parking opened 24/7
- Parking with security service
- Valet parking

In Balance
- Outside
- Nearby
In Balance (Extra)
- Nearby

Beauty salon

Services for children
- Childrens TV Channels
- Childrens Club for 6 to 12 years
- Board games available
- Childrens Club for 3 to 6 years
- Childrens Club for 4 to 6 years
- Play area

Hotel location

ibis Balikpapan

Jl Ery Suparjan No 2
Jl Ery Suparjan No 2
Jl Ery Suparjan No 2
76112 balikpapan
indonesia

Tel: +62542820821

Check-in from 14h00

Check out up to 12h00

By plane
AIRPORT SEPINGGAN At 10km / 6 miles - Shuttle free
By plane
SEPINGGAN AIRPORT At 10km / 6 miles - Shuttle paying

GPS :-1.276074, 116.835041

Our accommodation(s)

Ibis Balikpapan has 156 contemporary and comfortable rooms equipped with air-conditioning, a bathroom with a futuristic design, telephone, cable TV and coffee and tea making facilities.

Standard 1 Double Bed

Accessible room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Standard Twin BedsNon contractual photo

Accessible room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Our restaurants and bars

RENDEZVOUS

Type of cuisine: Regional

The pleasure of good food, à la carte. Mealtimes throughout your stay means the chance to discover the culinary wonders of our ibis restaurants, ready to welcome you 7 days a week, 365 days a year, open from at least 7h00 pm to 10h30 pm every night.

RENDEZVOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 960 m²
Maximum capacity: 600 people
Maximum banquet capacity: 200 people

Find out more

Satisfying as always

Maria Families - 04/07/2021 Confirmed reviews ALL

Good food, good service, clean room, cozy and full access to facilities.

Dear Mrs. Maria Tri U., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Good Stay

Scarlet Business - 10/06/2021 Confirmed reviews ALL

Easy check in, nice staff but need to improve the toilet in the lobby it was dirty and no tissue there.

Dear Mrs. Adalya N., We truly appreciate your patronage towards Ibis Balikpapan and I am concerned to read your stay here was not the experience you had rightfully expected for. I am very sorry to hear about your unsatisfactory experiences with the toilet and lobby cleanliness during your stay. Your feedback is very important to us and has been shared with the Head of Department for immediate improvement. We sincerely hope that this will not deter you from remaining our guest and that you give us a chance to better serve you in the future. Best regards, Dewi Ningsih Duty Manager

well located, good stay

Roma H. T. Business - 31/05/2021 Confirmed reviews ALL

clean room

Good

Usep S. Business - 26/05/2021 Confirmed reviews ALL

I found the toilet/bathroom was not satisfied as following : 1. Toilet cover is not properly attached. Potential injured 2. Soap/shampoo container was broken and almost fall down 3. Below sopa/long chair still not clean well

Would give minus rate if posible

Yogesh K. N. Business - 10/04/2021 Confirmed reviews ALL

Entered at 8pm. Lobby aircon was all off. Went to the room. The floor was dusty, was not clean properly. Got a twin bed. The sheets was not change as it can be seen, spots of blood n others. The curtain for the window u can see it for your self from the picture. Tried several time calling the reception but no 1 pick up. Really dissapointed, they didnt even took care of the accor brand.

good stay

Firman Families - 29/03/2021 Confirmed reviews ALL

very friendly and nice to bring family

Bad food menu

Imam M. Business - 25/03/2021 Confirmed reviews ALL

The side dish always chicken every day and there is no choice side dish if we don't like it... The taste of food is not really good for me

Dissapointed

Yanuar Business - 18/02/2021 Confirmed reviews ALL

No hospitality at all, just a bit of hospitality showed from 1 staff at the bar, I wonder if the front desk ever have a training to handle guest

Best staff in any hotel i’v stayed in Indonesia

Tony G. Business - 31/01/2021 Confirmed reviews ALL

Fantastic staff. Always there for you. Brilliant people

Dear Mr. Antony G., We really appreciate for the positive feedback. We will maintain the consistency for giving the best service for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jurice Elviera M. Front Office Manager

Convenient location.

Duarte D. S. Business - 20/12/2020 Confirmed reviews ALL

Relaxing, friendly atmosphere.

Good stay

Awi Business - 04/12/2020 Confirmed reviews ALL

Everythings is good

Dear Mr. Agus S., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

good stay and well location

Novandy P. Business - 23/11/2020 Confirmed reviews ALL

strategic location, close to work location, good recepsionis service. just the variety of food is less, I was there 6 days already bored the menu on the 3rd day, it's good the menu in the variety, do not fried rice, chicken ( cooked assorted chicken anyway), no beef or fish during my breakfast

Well located

Pras W. Business - 21/11/2020 Confirmed reviews ALL

In strategic location, but yesterday it was quite not so comfortable as usual before pandemic. Breakfast had to be served by waiters, a little bit dirty, but overall is ok. I often stay here while visiting Balikpapan, and I think it is the best place to stay because all things are easy to reach around neighbourhood.

strategic location

Samuel S. Business - 06/11/2020 Confirmed reviews ALL

strategic location. i got hook room, very large. it's better than regular room. But the room got much of dust on blanket. i got sneeze several days due to dust allergic from the room.

The reception ask me for double payment.

Budi Business - 03/11/2020 Confirmed reviews ALL

The reception ask me for double payment, even i already paid

Pleasant stay in hostel-like facilities

Reneperitz Solo travel - 13/03/2017 TripAdvisor review

The hotel for airline people and casual travelers. The advantages for staying here: half. The price for rates. The next door Novotel permits use of pool and fitness center gratis...but don't eat there. Ibis has pleasant staff,hot water, generally reliable internet access and is close to the center of the city. Good value for money.

Dear guest, Thank you for choosing our hotel and for taking the time to write a review. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Luh Putu Wahyuni Duty Manager

Dirty bed sheet

albertgunawans2017 Business - 01/03/2017 TripAdvisor review

AC was too cold and could not be adjusted so you need to turn it off. Plus, the white bed sheets, towels and blankets were dirty. They have to change those immediately. they look bad. The breakfast menu was okay. The room was a bit small but the service was okay. lunch menu okay.

Dear Mr. Albert Gunawan, Thank you for taking the time to write this review. I am sorry to hear about your experience regarding the cleanliness and the AC facility in the room. Please be informed immediate action have been done to rectify this issue. We appreciate your sharing your concerns and we look forward to being able to serve you better in the future. Best regards, Luh Putu Wahyuni Duty Manager

Nice Hotel

saliems2016 Business - 12/04/2016 TripAdvisor review

Affordable Price, nice location , helpfull staff. The room is small , but clean. I recommended this place for business trip not for family holiday Facility like swiimming pool and gym is share with Novotel hotel beside Ibis hotel

Dear Saliems2016, We very much appreciate your comments regarding your stay at Ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Neil Gow General Manager

nice hotel

alfie_bgr Friends getaway - 12/03/2016 TripAdvisor review

The front desk service is good, room is ok, breakfast good but it would be better if there is an egg-station to get scramble eggs, etc. The employees are very helpfull and friendly. The location is good.

Dear alfie_bgr, We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Balikpapan. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. However we also noted on your suggestion regarding the egg station which actually during our buffet breakfast we already provide an offer for any choice of egg that guest would like to have, we had put the signage next to our egg counter, we are so sorry if this is not the impression that you had during your stay. I will instruct our F&B department to make this signage to be more visible to our guest. May I end by saying that it was a pleasure to serve you at Ibis Balikpapan and we look forward to welcoming you back very soon. Best Regards, I Gede Pratama Hotel Manager H7443-om@accor.com

Breakfast include or exclude ?

Usman801 Business - 29/11/2015 TripAdvisor review

My room is include breakfast, but restaurant officer always said me i must pay breakfast and 3rd day, force me to pay with give me a breakfast billing that I must sign it although I tell him before that my room include breakfast

Dear Usman801, I would like to start by thanking you for taking the time to write a review of Ibis Balikpapan on TripAdvisor. It is with much regret we read about the unfortunate circumstances of your recent stay at our hotel. The experience you described causes us deep concern. It does not represent the quality of service we strive for at our hotel. We can find no record of this incident and take such matters seriously, If you could kindly contact me directly via H7443-om@accor.com with the exact details of your stay I will attend to the matter personally. At the time being I can assure you that the appropriate actions have been taken to avoid such inconvenience On behalf of the hotel team, once again we wish to thank you for your continuous support and hope that the unpleasant incident will not in any way prevent you from availing yourself of our services in the future. Best Regards, I Gede Pratama Hotel Manager H7443-om@accor.com

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