Mercure Samarinda

Customer review rating (ALL Rating) 4.5/5 265 reviews

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Description

Hotel extras

  • The hotel has a strategic location at the centre of the city.

  • The hotel has the biggest ballroom in Samarinda with Videotron and modern AV equipment.

  • The hotel has 10 meeting rooms with modern Audio Visual facilities.

  • Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.

  • The hotel offers direct access to City Centrum mall and the movie theatre.

Our accommodation(s)

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Hotel location

Mercure Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia

GPS:-0.503027, 117.151889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  265 reviews

TripAdvisor Rating  4.9/5  1,729 reviews

Customer review rating 4.0/5

Cahyadi P. Friends - Confirmed reviews ALL

I enjoyed the location, it was easy for my morning walk and explore the surroundings. The employees from Front Office to Rooftop Lounge were all attentive, genuinely friendly, include security. The only thing I would love you to fix : room maintenance. See you again

Customer review rating 5.0/5

Philip J. K. Business - Confirmed reviews ALL

Pengalaman cek in saya sangat terwelcome oleh pak Adit dan team. Hanya untuk request2 seperti bantal dan botol air tambahan masih agak lamban. Tetapi overall saya sejak 2023 dan skrg 2025 improve nya banyak dari segi pelayanan. Semoga makin hari makin baik

Good stay

Customer review rating 5.0/5

Karlina Business - Confirmed reviews ALL

Nice

Right in The City Centre

TripAdvisor rating 5.0/5

CahyadiPakeh Friends getaway - TripAdvisor review

First time in Samarinda and my friend booked me this hotel for two nights. The location is just right in the city and it is close to Mahakam River. The staffs were all friendly and attentive, front office was able to recommend good local restaurant nearby hotel. The F&B team were also welcoming and easy to ask for help at the restaurant and skyhouse. Only room that I think it needs attention for maintenance. Overall I had good experience

Strategic location and Comfort stay

Customer review rating 5.0/5

Jefri Families - Confirmed reviews ALL

Very nice and happy to stay at Mercure hotel Samarinda, the location in the center of Samarinda City and all arround the hotel is a center of business in Samarinda, Stay in this hotel very happy and comfort because the service perfect, the hotel clean and all facility in the room is very nice.

Dear Mr. Jefri, Warmest regards from Mercure Samarinda, Thank you so much for your wonderful feedback! We are thrilled to hear that you had a comfortable and enjoyable stay with us at Mercure Hotel Samarinda. It’s great to know that our central location and the quality of our services, cleanliness, and room facilities met your expectations. Your kind words motivate our team to continue providing excellent service to all of our guests. We look forward to welcoming you back for another pleasant stay in the future. Kind regards, Seto Marsono General manager

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Other web-users rate our hotel

  • 92 reviews 9.3/10 Location
  • 325 reviews 8.4/10 Room
  • 312 reviews 9.2/10 Service
  • 20 reviews 3.2/10 WiFi
  • 213 reviews 8.6/10 Food
  • 188 reviews 9.1/10 Cleanliness
  • 165 reviews 9/10 Amenities
  • 114 reviews 9.1/10 Breakfast

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