Mercure Samarinda

Customer review rating (ALL Rating) 4.5/5 250 reviews

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Mercure Samarinda - Image 1
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Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, 75112 SAMARINDA, Indonesia

Description

Hotel extras

  • The hotel has a strategic location at the centre of the city.

  • The hotel has the biggest ballroom in Samarinda with Videotron and modern AV equipment.

  • The hotel has 10 meeting rooms with modern Audio Visual facilities.

  • Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.

  • The hotel offers direct access to City Centrum mall and the movie theatre.

Our accommodation(s)

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Hotel location

Mercure Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia

GPS:-0.503027, 117.151889

Telephone
Fax +62 541 526001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  250 reviews

TripAdvisor Rating  4.9/5  1,719 reviews

Nice experience on breakfast

TripAdvisor rating 5.0/5

Sightsee41346399106 TripAdvisor review

Convenient stay for business trip

Customer review rating 4.5/5

Haile Q. D. Business - Confirmed reviews ALL

Dear Mr. Haile Q. D., Thank you for sharing your feedback. We are pleased to know you enjoyed our hotel\'s convenient location, with easy access to shops, restaurants, and transportation. We also noticed your rating regarding our Wi-Fi service. We apologize for any inconvenience you may have experienced and appreciate your input. Rest assured, we are actively working on enhancing the Wi-Fi quality to provide a better experience for all our guests. We look forward to welcoming you back to Hotel Mercure Samarinda and ensuring a more seamless stay next time. Warm regards, Seto Marsono General Manager

Warm hospitality

Customer review rating 4.0/5

Yan F. A. Business - Confirmed reviews ALL

Dear Mr. Yan F. A., Warmest regards from Mercure Samarinda, It was a pleasure to have you stay with us, At Mercure Samarinda, it is always pleasure to receive positive feedback, our team committed to provide a superior service experience for every guests. We welcome guest feedback, and this helps us to continually strive for excellence. Whether work or leisure, we do look forward to welcoming you back to Mercure Samarinda in the near future. If we can be of any booking assistance, please do let us know. Kind regards, Seto Marsono General Manager

Dated, smell bad, but great staff

TripAdvisor rating 3.0/5

652bambangb Couples - TripAdvisor review

Dear Mr. Bambang B, Thank you so much for sharing your valuable feedback with us. We are delighted to hear that you found our team to be kind, friendly, and helpful. Providing exceptional service to our guests is our top priority, and it’s wonderful to know that we were able to meet your expectations in that regard. We genuinely appreciate you bringing up the points you mentioned. Please be assured that we are looking into your comments regarding the condition of the elevators and the surrounding area. Our team is committed to providing a comfortable and pleasant experience, and we will conduct a thorough review to ensure everything is in top shape. We hope to welcome you back to Mercure Hotel Samarinda soon and provide you with an even more enjoyable stay. Should you have any further concerns or suggestions, please don’t hesitate to reach out to us directly. Warm regards, Seto Marsono General Manager

fun

Customer review rating 5.0/5

Vicky Families - Confirmed reviews ALL

Bapak Vicky R. yang terhormat, Salam Hangat dari Mercure Samarinda, Terima kasih atas tanggapan positif yang diberikan terkait kunjungan terbaru Bapak di Mercure Samarinda. Kami ikut senang terkait dengan Tentu hal ini telah menjadi penyemangat kami untuk dapat terus memberikan pelayanan terbaik kepada semua tamu kami. Bapak Vicky, kami sangat berharap Bapak dapat meluangkan sedikit waktu untuk dapat menceritakan kembali pengalaman yang berkesan di Mercure Samarinda dengan meng-klik link di bawah ini: http://bit.ly/surveymercure Kami percaya tanggapan Bapak dapat sangat bermanfaat bagi traveller lainnya. Segenap tim Mercure Samarinda menanti kehadiran Bapak dan Keluarga untuk kembali lagi dengan pengalaman yang lebih menyenangkan. Salam Hangat, Seto Marsono General Manager

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Other web-users rate our hotel

  • 90 reviews 8.9/10 Location
  • 320 reviews 8.6/10 Room
  • 301 reviews 9.1/10 Service
  • 21 reviews 3.9/10 WiFi
  • 204 reviews 9/10 Food
  • 179 reviews 9.1/10 Cleanliness
  • 158 reviews 9/10 Amenities
  • 112 reviews 9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.