Mercure Samarinda 4 stars

Customer review rating (ALL Rating) 4.5/5 351 reviews

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Description

Hotel extras

  • The hotel has a strategic location at the centre of the city.

  • The hotel has the biggest ballroom in Samarinda with Videotron and modern AV equipment.

  • The hotel has 10 meeting rooms with modern Audio Visual facilities.

  • Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.

  • The hotel offers direct access to City Centrum mall and the movie theatre.

Our accommodation(s)

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Hotel location

Mercure Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia

GPS:-0.503027, 117.151889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  351 reviews

Customer review rating 5.0/5

Muhammad I. Families - Confirmed reviews ALL

nice hotel and hospitality.

Dear Mr. Muhammad I., Warmest regards from Mercure Samarinda, It was a pleasure to have you stay with us, At Mercure Samarinda, it is always pleasure to receive positive feedback, our team committed to provide a superior service experience for every guests. We welcome guest feedback, and this helps us to continually strive for excellence. We really appreciate your willingness to share again your memorable stay at Mercure Samarinda by clicking the link below: http://bit.ly/surveymercure Whether work or leisure, we do look forward to welcoming you back to Mercure Samarinda in the near future. If we can be of any booking assistance, please do let us know. Kind regards, Seto Marsono General manager

Customer review rating 1.0/5

Theressia T. Couples - Confirmed reviews ALL

The bed have stains on it .. the breakfast absolutely yum.. love it.. but for the room , if you stay just for a night or short staycation it will be fine.. because the unit dirty, stain on sheets and the cup have stain too.. also have bad internet connection :(

Customer review rating 2.0/5

Guruh A. D. Business - Confirmed reviews ALL

Overall stay is okay. Had 2 issues: 1. The aircon not performing well on daylight. 2. Need to arguing with the receptionist staff regarding the price that i should pay for extend stay. Resulting i cannot pay for the room at night and cannot enter my room on the next day. Dissapointing.

Customer review rating 5.0/5

Vishal C. Business - Confirmed reviews ALL

The hotel is conveniently located beside the Mall Centrum and offers various dining experiences. The internet in the rooms is spotty and the air conditioning does not suffice in the regular rooms. Staff are friendly and hospitable.

Customer review rating 4.5/5

Rakhman M. Business - Confirmed reviews ALL

great location for business purpose, great facilities and near culinary spots

Other web-users rate our hotel

  • 92 reviews 8.9/10 Location
  • 345 reviews 8.5/10 Room
  • 419 reviews 9.2/10 Service
  • 20 reviews 4.8/10 WiFi
  • 227 reviews 8.9/10 Food
  • 181 reviews 8.8/10 Cleanliness
  • 121 reviews 9.3/10 Vibe
  • 106 reviews 9.2/10 Breakfast

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