Mercure Samarinda 4 stars

Customer review rating (ALL Rating) 4.5/5 355 reviews

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Description

Hotel extras

  • The hotel has a strategic location at the centre of the city.

  • The hotel has the biggest ballroom in Samarinda with Videotron and modern AV equipment.

  • The hotel has 10 meeting rooms with modern Audio Visual facilities.

  • Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.

  • The hotel offers direct access to City Centrum mall and the movie theatre.

Our accommodation(s)

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Hotel location

Mercure Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia

GPS:-0.503027, 117.151889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  355 reviews

Customer review rating 4.5/5

Fitri I. Business - Confirmed reviews ALL

I had a wonderful stay at this hotel. The service was excellent, and the staff were incredibly friendly and welcoming throughout my visit. The cleanliness of the room and facilities was very well maintained, which made the stay even more comfortable. The food was delicious with a good variety of options. I especially loved the bed—it was soft, ergonomic, and very comfortable, allowing me to rest well. The view from the room was beautiful and added a relaxing atmosphere to the whole experience. The hot water worked perfectly without any issues, which is always a big plus. Overall, I truly enjoyed my stay and would highly recommend this hotel to others.

Customer review rating 5.0/5

Rina S. Business - Confirmed reviews ALL

I've stayed 5 times at Mercure and enjoy every bit of it. Not flawless but overall enjoy it and always feels like home

Customer review rating 4.0/5

Henry T. Families - Confirmed reviews ALL

I had a pleasant stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout my stay, and the check-in/check-out process was smooth. A special shoutout to Ms. Amel for her outstanding service, and to the security team, who were incredibly helpful during our stay.

Customer review rating 4.5/5

Erick C. Families - Confirmed reviews ALL

What a wonderful stay, two nights with family! The staff was friendly and helpful, the rooms were clean and comfortable, and the breakfast was delicious with lots of variety. The location is also strategic, close to the city center. Highly recommended. Unfortunately the sky house was under repair (the best restaurants with great view in town) and television channels are sometimes unstable.

Customer review rating 5.0/5

Muhammad I. Families - Confirmed reviews ALL

nice hotel and hospitality.

Dear Mr. Muhammad I., Warmest regards from Mercure Samarinda, It was a pleasure to have you stay with us, At Mercure Samarinda, it is always pleasure to receive positive feedback, our team committed to provide a superior service experience for every guests. We welcome guest feedback, and this helps us to continually strive for excellence. We really appreciate your willingness to share again your memorable stay at Mercure Samarinda by clicking the link below: http://bit.ly/surveymercure Whether work or leisure, we do look forward to welcoming you back to Mercure Samarinda in the near future. If we can be of any booking assistance, please do let us know. Kind regards, Seto Marsono General manager

Other web-users rate our hotel

  • 91 reviews 8.9/10 Location
  • 340 reviews 8.4/10 Room
  • 408 reviews 9.3/10 Service
  • 20 reviews 4.8/10 WiFi
  • 224 reviews 8.9/10 Food
  • 182 reviews 8.6/10 Cleanliness
  • 119 reviews 9.3/10 Vibe
  • 108 reviews 9.2/10 Breakfast

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