Mercure Samarinda

Customer review rating (ALL Rating) 4.5/5 390 reviews

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ALLSAFE approved hotel

Hotel extras

  • The hotel has a strategic location at the centre of the city.

  • The hotel has the biggest ballroom in Samarinda and modern Audio Visual equipment.

  • The hotel has 6 meeting rooms with modern Audio Visual facilities.

  • Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.

  • The hotel offers direct access to City Centrum mall and the movie theatre.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mercure Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota

GPS:-0.503027, 117.151889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  390 reviews

TripAdvisor Rating  5.0/5  1,201 reviews

Certificate of excellence 2022

Sky house restaurant

TripAdvisor rating 5.0/5

Adenovita11 TripAdvisor review

I have a great dinner with friends here. The duck confit is recomended by the staff. The staff is nice and we have the great time here . Best services and nice staff from mr. Dede , ms. indah. Thank you for the beautiful night

Dear Mrs. Ade Novita, Thank you so much for choosing SkyHouse restaurant – Mercure Hotel Samarinda. I cannot be happier to hear that you had a wonderful night with us. Your kind words and review truly made our day. It is great to hear that you enjoyed the sumptuous dinner and the recreation offered around the Hotel, as well as the efficient service from our team. Hearing that the team had created a memorable experience for you is the most rewarding compliment for us so that you for that. We look forward to welcoming you back soon. Best regards, Riganda Togatorop General Manager

bad check in

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

i booking at all accord but reception say i not pay yet, and in fact my credit card all ready charge

I like this Hotel

TripAdvisor rating 5.0/5

Flyer32161029561 TripAdvisor review

This hotel's service is very good and polite, especially for Mr. Adam. Mr. Adam always answers my questions well and doesn't confuse me. This hotel very clean and i Like it. the toilet is clean and tidy, then the bed smells nice and clean, the wifi is also smooth

Dear Sir/Madam, Greeting from Mercure Samarinda, We thank you for the review you have shared with us online. I believed it will convince our potential customers to choose us for their upcoming stay in Samarinda. It truly delight me knowing that you were impressed by our team service and your could thoroughly enjoyed the facilities as well. I am sure that Adam will be as excited as I am hearing your feedback. At the same time, we are glad to hear you could enjoy the stay with us. We all be glad to having you back again in the nearest future. Best regards, Riganda Togatorop General Manager

Best hotel stays so far.

TripAdvisor rating 5.0/5

Navigate42477614585 TripAdvisor review

Kamarnya rapi, bersih, cantik, wangi pula. I got a room with a very good view. Makanannya juga enak-enak. Pegawainya ramah dan murah senyum. Definitely will comeback here for personal agenda later and create many more joyful staycation moments.

Dear Sir/Madam, Thank you for share your opinion of your stay with us online on TripAdvisor. What a joy to learn that you vacation could be amazing one. We strive to accommodate all our guest and their needs and I am sure our team will be exited to hear your kind comment towards us. We thank you for sharing remarks with us and look forward to welcome you back in the future. Best regards, Riganda Togatorop General Manager

Very satisfied with the service

TripAdvisor rating 5.0/5

Mobile21082507123 TripAdvisor review

We from the local government of kutai barat, east kalimantan are very satisfied with the service of the mercure samarinda team in serving our leadership meeting and SIPP launching activities. The team is sprightly an serves with a smile

Dear Sir/Madam, Thank you for entrusting your precious Business event to Mercure Samarinda. I am delighted to know that your event with us up to your expectations. Your detailed comment are truly appreciated and we can learn your set up preference from it. Your remarked has been shared to the team and they are pleased to hear your positive comment. We thank you for sharing your comment with us and we definitely look forward to welcome you back sometimes soon. Best regards, Riganda Togatorop General Manager

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Other web-users rate our hotel

  • 76 reviews 9/10 Location
  • 283 reviews 8.6/10 Room
  • 282 reviews 8.9/10 Service
  • 38 reviews 3.5/10 WiFi
  • 192 reviews 9.3/10 Food
  • 188 reviews 9.1/10 Cleanliness
  • 119 reviews 9.5/10 Breakfast
  • 85 reviews 8.9/10 Vibe

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