Dear Nicolina M., Thank you so much for your fantastic review! We’re delighted to hear that you had such a comfortable stay and that our team made a great impression with their friendly and attentive service. It’s wonderful to know you enjoyed the amenities, especially our rooftop pool area and restaurant. Your kind words mean a lot to the whole team, and we hope to have the pleasure of welcoming you back again soon! Kind regards, Number 11 St Julian's Malta - Handwritten Collection.

Dear Romana K., Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our clean hotel, great location, swimming pool, and excellent breakfast selection. It’s especially lovely to know that our friendly and helpful team made your stay even more enjoyable, and that you appreciated the daily housekeeping service. We truly appreciate your kind words and hope to welcome you back again soon! 🌟 Best regards, Number 11 St Julian's Malta - Handwritten Collection

Dear Neil P. M., Thank you for your kind words regarding your brief stay at our hotel. We are pleased to hear that you found our location convenient and our staff friendly and helpful. We take pride in our breakfast facilities and appreciate your positive feedback. We look forward to welcoming you back. Best regards, Number 11 St Julian's Malta - Handwritten Collection

Dear Stephen H., Thank you for your kind words regarding our location and the helpfulness of our staff. We are delighted to hear that you enjoyed your stay and found our hotel to be a great base for exploring the island We appreciate your feedback and hope to have the pleasure of welcoming you back again in the future. Best regards, Number 11 St Julian's Malta - Handwritten Collection

Dear Edward D., Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff made a positive impression and that you found our facilities well-maintained. Your feedback means a lot to us and motivates our team to continue providing exceptional service. We are also very happy to hear that two of our team members made such a positive impression during your stay. Although you unfortunately don’t remember their names, we will certainly share your lovely feedback with the team, and we hope they will recognise themselves! Thank you once again for recommending us. We look forward to welcoming you back to Malta for another memorable stay. Best regards, Number 11 St Julian's Malta - Handwritten Collection

Dear Karen G., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our boutique style, convenient location, and the amenities we offer. Your feedback regarding the breakfast menu and pool area is greatly appreciated. Antoine Torpiano Operations Manager

Dear Dawid T. K., Thank you for your positive feedback regarding our location, comfortable accommodations, and the service you received during check-in. We appreciate your input about the food voucher options and will take it into consideration as we continually strive to enhance our guest experience. Best regards, Antoine Torpiano Operations Manager

Dear Maria F. Bencuchillo, Thank you for your kind words regarding our accommodating staff. We are delighted to hear that your stay was satisfying. Your feedback motivates us to maintain our high standards of service. Sincerely, Antoine Torpiano Operations Manager

Dear Avik C., Thank you for your kind feedback regarding our communication prior to your stay. We are pleased to hear that you felt satisfied with our service. Your appreciation motivates our team to continue providing excellent hospitality. We hope to welcome you back again soon! Best regards, Number 11 St Julian's Malta - Handwritten Collection

Dear Guest, Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our location, the water amenities, and our breakfast offerings. It is our aim to provide a relaxing experience for all our guests. Antoine Torpiano Operations Manager

Dear Pavel G., Thank you for sharing your feedback. We are sorry to hear that your stay did not fully meet your expectations. We regret the issues you experienced with the room condition, AC area, shower controls, and breakfast facilities. We would have been more than happy to address these concerns during your stay, as this would have given us the opportunity to resolve the issues immediately and improve your comfort. Your comments have been shared with our Housekeeping, Maintenance, and F&B teams for further attention. We appreciate your positive mention of our central location and cleanliness, and we hope to have the opportunity to welcome you back for a more enjoyable experience. Best regards, Number 11 St Julian's Malta - Handwritten Collection

Dear N A. S., Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the cleanliness issues you encountered and the inconvenience caused by the amenities. Your comments will be taken into consideration as we continuously strive to improve our services. Kind regards, Number 11 St Julian's Malta - Handwritten Collection

Dear Ferdinando a., Thank you for your positive feedback and for highlighting our comfortable rooms, cleanliness, sound insulation, and the friendliness of our team. We appreciate your comments regarding the pool area and apologize for the inconvenience caused by the lack of blue towels and the bar being unattended at times. We will review these points with the relevant teams to improve the overall pool experience. We look forward to welcoming you back for an even better stay. Best regards, Number 11 St Julian's Malta - Handwritten Collection

Dear Erica H., Thank you for your kind words regarding our staff and your check-in experience. We are delighted to hear that our team made a positive impression during your stay. Your feedback is invaluable to us as we strive to provide excellent service. Best regards, Number 11 St Julian's Malta - Handwritten Collection

Dear Kristjan J., Thank you for your review and for highlighting the excellent location and service experienced during your stay. It is gratifying to know that you appreciated the room size, balcony amenities, and the pool area. I acknowledge your feedback regarding the comfort of the beds and pillows. We understand that sleep quality is crucial for our guests, and your comments will be taken into consideration for future enhancements. In addition, I regret to hear about the inconsistent service at the pool bar. We strive to provide timely and attentive service to all our guests, and your experience does not reflect our usual standards. Your observations will be shared with the team to ensure that we can improve in this area. We appreciate your constructive feedback and are pleased that your overall experience was positive. We hope to welcome you back for another stay in the future. Antoine Torpiano Operations Manager

Dear Rolf W., Thank you for staying with us again and for taking the time to leave your review. We're delighted to hear that you enjoyed the complimentary upgrade. We're also pleased that your check-in with Sujitha, the receptionist on duty, was a pleasant experience. Thank you for letting us know about your preference for a higher-floor room. We've made a note of it and will certainly do our best to accommodate your request on your next visit, subject to availability. Regarding the minibar, please note that we currently do not provide drinks in the minibar as part of our standard room setup. We appreciate your feedback and your understanding. We look forward to welcoming you back again soon and hope to make your next stay even more enjoyable. Kind regards, Number 11 St Julian's Malta - Handwritten Collection.

Dear Helen W., Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our location and found the beds comfortable. We're sorry that noise affected your stay. As we're located in a lively area, some external noise can be expected. We also understand your concerns regarding disturbances caused by other guests. While we cannot always control individual behaviour, our security team patrols the hotel throughout the night and intervenes whenever necessary to help minimise disruptions. We're also sorry that you were disappointed with your room's balcony and the view, as well as the nearby construction activity. While room allocation is based on availability and booking category, we always do our best to accommodate guest preferences whenever possible. We appreciate you choosing to stay with us and hope to have the opportunity to welcome you back in the future. Best regards, Number 11 St Julian's Malta - Handwritten Collection

Dear Smail K., Thank you for taking the time to share your delightful experience at Number 11 St Julian's Malta - Handwritten Collection. We are thrilled to hear that your stay was wonderful and that our team made you feel welcomed and valued from the moment you arrived. It is gratifying to know that you found the hotel to be beautiful, clean, and comfortable, as well as ideally located. Your recognition of our staff, particularly Sujitha and Asmita, highlights the dedication and professionalism we strive to maintain. We will certainly communicate your appreciation to them and the entire team, as feedback like yours serves as great motivation. We are grateful for your kind words and your recommendation to friends and family.We look forward to welcoming you back for another wonderful stay in the near future. Best regards, Number 11 St Julian's Malta - Handwritten Collection

Dear T., Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the hotel and found our staff to be friendly and helpful. Your kind comments are greatly appreciated. We are sorry that the noise from the surrounding area affected your stay. As we are located in the heart of St. Julian's, there can occasionally be external noise beyond our control, and we understand how this may impact guest comfort. Regarding the room amenities, we would like to clarify that all Superior Rooms are equipped with a third mug and glass, which are stored in the cupboard. We apologize if this was not immediately visible during your stay. We also regret the delay in providing the additional balcony chair and understand your frustration at having to request it more than once. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Kind regards, Number 11 St Julian's Malta - Handwritten Collection