Novotel Malta Sliema 4 stars

Customer review rating (ALL Rating) 4.1/5 161 reviews

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60 Sir Frederick C, Ponsomby Street, GZR 1070 GZIRA, Malta

Description

Hotel extras

  • Spacious and modern rooms

  • Family-friendly facilities

  • Underground private car park

  • 277sqm of modern meeting space

  • Panoramic infinity pool 37m long with a jacuzzi and a bar accessible from the pool.

Our accommodation(s)

Hotel location

Novotel Malta Sliema

60 Sir Frederick C, Ponsomby Street
GZR 1070 GZIRA
Malta

GPS:35.906667, 14.495139

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TRIA RESTAURANT

At Tria, we invite you to discover the flavours of Mediterranean living through a carefully curated menu rooted in both tradition and creativity. From seasonal soups to rich pasta dishes, every plate reflects a balance of comfort and refinement.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  161 reviews

Customer review rating 4.0/5

Tamas K. Families - Confirmed reviews ALL

The staff is very kind and helpful. The breakfast is excellent and there is a wide selection. Well located and modern hotel. Negative: pools are not heated in indoor wellness, steam cabin did not work. The the carpets in the hallways are dirty.

Dear Tamas K., Thank you for your positive feedback regarding our location, breakfast, and staff service. We appreciate your comments about the indoor wellness facilities and the cleanliness of the carpets, which will be taken into account for future improvements. Best regards, Novotel Malta Sliema

Customer review rating 5.0/5

Cliff M. Couples - Confirmed reviews ALL

From start to finish we experienced first class service and hospitality. Used Accor points (as a Gold member) towards a 3 night stay. Email room request was kindly dealt with, check in very smooth (thank you Ivana) and allocated a very spacious and well presented Exec Room on 11th floor. Really impressed with the balcony areas and the location just off the main harbour front was quiet. The area is typical Maltese, full of charm and think we identified that a small hotel (now closed) in the same road near to the front, which was the one we stayed in over 43 years ago on our honeymoon. Everyone connected to the hotel provided super service with a smile. James in the bar on our first evening set the scene perfectly. Breakfast each morning was ideal with a well thought out and spacious layout of tables & buffet area. Quality food as well. The rooftop pool & bar was really impressive, although this time of year the wind brought a slight chill, but wonderful when the sun was out! Very good location with bars and restaurants aplenty and the bus stop at the top of the road enabled us to get to Valletta (and back) where they celebrate Christmas in full, such a friendly atmosphere. On the last day Nalia (many thanks) arranged a late checkout with my Accor association and really demonstrated the values of Accor & Novotel. And finally, a warm farewell at check out from Sina. As per the title of this review, 100% ideal for us. Thank you and we aim to return same time next year (or maybe before!)

Dear Cliff M., Thank you for taking the time to share your wonderful experience at Novotel Malta Sliema. We are delighted to hear that you found our hotel ideal for your stay and that our team provided first-class service throughout your visit. It is particularly gratifying to know that your room allocation, along with the amenities such as the rooftop pool and breakfast offerings, contributed positively to your overall experience. We appreciate your kind words about our staff, including Ivana, James, Nalia, and Sina, who strive to create a welcoming atmosphere for all our guests. It is heartening to learn that their efforts made your stay memorable. We take pride in our location, and it is great to hear that you enjoyed the charm of the area and the proximity to local attractions. We look forward to welcoming you back next year, or perhaps sooner, for another enjoyable stay. Best regards, Novotel Malta Sliema

Customer review rating 1.5/5

Nina H. Families - Confirmed reviews ALL

As we saw, most hotels in Malta are managed from ST properties. And this hotel shouldn't be under the Novotel brand. Is has been working for just a few months now but everything is already very dirty. When you leave the label for changing the sheets, they change them, but without the pillows and without the childrens bed :D There is a curtaint in the bathroom, that used to be white, now is yellow. Also, a lot of long black hair was seen around the bathroom, but we are all blond. I think they just never cleaned it properly. The indoor pool is so dirty, that there is dirt that you can see on the floor, I would be happy to send the picture to someone. When I checked in, the lady Emma was busy chatting with the manager and I waited 15 minutes, with only 1 group of people before me, because only a lady with an ST uniform was serving customers. The sauna door will be broken soon, because it is not well fixed and crashes every time you open it. The steam room is not working at all. There is a spa, but there is not a single hanger in the bathroom, where you can dry your bathing suit or towel. When you take a shower, you need an assistant to bring you the towel afterwards, as there is nowhere to hang it. Taking a shower is a really energizing experience, as water changes from normal to cold and then boiling every minute. They came to check that problem and just answered, that obviously it will stay that way. Everybody is very friendly, but they are not well trained, probably because of the ST "management".

Dear Nina H., Thank you for taking the time to provide your feedback regarding your stay at Novotel Malta Sliema. I sincerely regret to hear that your experience did not meet your expectations, particularly concerning the cleanliness and maintenance of our facilities. Your observations regarding the indoor pool, bathrooms, and overall housekeeping standards are concerning, and I assure you that we take such matters seriously. It is unfortunate that you encountered delays during check-in and issues with our sauna and steam room. Your comments regarding the lack of sufficient amenities in the spa area and the fluctuations in water temperature during your shower are also noted. We strive to provide a comfortable and enjoyable experience for all our guests, and your input is invaluable in helping us improve. While I appreciate your kind words about our staff's friendliness, I understand the importance of training and operational standards. We will carefully review your feedback to ensure that we enhance our service and facilities moving forward. Thank you once again for your insights, and we hope to have the opportunity to welcome you back for a more pleasant stay. Best regards, Novotel Malta Sliema

Customer review rating 1.5/5

Jose M. P. Business - Confirmed reviews ALL

Bad. No a/c. Shower will split water all over the bathroom. Went to reception twice, no help. Not coming back.

Dear Jose M. P., Thank you for sharing your concerns regarding your recent stay. I regret to learn about the issues you faced with the air conditioning and the shower. It is our aim to provide a comfortable experience, and your feedback is invaluable for our continuous improvement. Goodbye, Novotel Malta Sliema

Customer review rating 4.5/5

Amy R. Solo - Confirmed reviews ALL

It was a nice hotel just off the main road. Easy to get there from the airport bus…

Dear Amy R., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient for your travels. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, Novotel Malta Sliema

Other web-users rate our hotel

  • 200 reviews 8.5/10 Location
  • 313 reviews 6.9/10 Room
  • 250 reviews 6.9/10 Service
  • 155 reviews 9.3/10 Vibe
  • 151 reviews 5.8/10 Breakfast
  • 124 reviews 5.4/10 Cleanliness
  • 90 reviews 3.9/10 Food
  • 83 reviews 4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.