Novotel Malta Sliema 4 stars

Customer review rating (ALL Rating) 4.1/5 152 reviews

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60 Sir Frederick C, Ponsomby Street, GZR 1070 GZIRA, Malta

Description

Hotel extras

  • Spacious and modern rooms

  • Family-friendly facilities

  • Underground private car park

  • 277sqm of modern meeting space

  • Panoramic infinity pool 37m long with a jacuzzi and a bar accessible from the pool.

Our accommodation(s)

Hotel location

Novotel Malta Sliema

60 Sir Frederick C, Ponsomby Street
GZR 1070 GZIRA
Malta

GPS:35.906667, 14.495139

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TRIA RESTAURANT

At Tria, we invite you to discover the flavours of Mediterranean living through a carefully curated menu rooted in both tradition and creativity. From seasonal soups to rich pasta dishes, every plate reflects a balance of comfort and refinement.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  152 reviews

Customer review rating 1.5/5

Nina H. Families - Confirmed reviews ALL

As we saw, most hotels in Malta are managed from ST properties. And this hotel shouldn't be under the Novotel brand. Is has been working for just a few months now but everything is already very dirty. When you leave the label for changing the sheets, they change them, but without the pillows and without the childrens bed :D There is a curtaint in the bathroom, that used to be white, now is yellow. Also, a lot of long black hair was seen around the bathroom, but we are all blond. I think they just never cleaned it properly. The indoor pool is so dirty, that there is dirt that you can see on the floor, I would be happy to send the picture to someone. When I checked in, the lady Emma was busy chatting with the manager and I waited 15 minutes, with only 1 group of people before me, because only a lady with an ST uniform was serving customers. The sauna door will be broken soon, because it is not well fixed and crashes every time you open it. The steam room is not working at all. There is a spa, but there is not a single hanger in the bathroom, where you can dry your bathing suit or towel. When you take a shower, you need an assistant to bring you the towel afterwards, as there is nowhere to hang it. Taking a shower is a really energizing experience, as water changes from normal to cold and then boiling every minute. They came to check that problem and just answered, that obviously it will stay that way. Everybody is very friendly, but they are not well trained, probably because of the ST "management".

Dear Nina H., Thank you for taking the time to provide your feedback regarding your stay at Novotel Malta Sliema. I sincerely regret to hear that your experience did not meet your expectations, particularly concerning the cleanliness and maintenance of our facilities. Your observations regarding the indoor pool, bathrooms, and overall housekeeping standards are concerning, and I assure you that we take such matters seriously. It is unfortunate that you encountered delays during check-in and issues with our sauna and steam room. Your comments regarding the lack of sufficient amenities in the spa area and the fluctuations in water temperature during your shower are also noted. We strive to provide a comfortable and enjoyable experience for all our guests, and your input is invaluable in helping us improve. While I appreciate your kind words about our staff's friendliness, I understand the importance of training and operational standards. We will carefully review your feedback to ensure that we enhance our service and facilities moving forward. Thank you once again for your insights, and we hope to have the opportunity to welcome you back for a more pleasant stay. Best regards, Novotel Malta Sliema

Customer review rating 1.5/5

Jose M. P. Business - Confirmed reviews ALL

Bad. No a/c. Shower will split water all over the bathroom. Went to reception twice, no help. Not coming back.

Dear Jose M. P., Thank you for sharing your concerns regarding your recent stay. I regret to learn about the issues you faced with the air conditioning and the shower. It is our aim to provide a comfortable experience, and your feedback is invaluable for our continuous improvement. Goodbye, Novotel Malta Sliema

Customer review rating 4.5/5

Amy R. Solo - Confirmed reviews ALL

It was a nice hotel just off the main road. Easy to get there from the airport bus…

Dear Amy R., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient for your travels. Your satisfaction is important to us, and we hope to welcome you back soon. Best regards, Novotel Malta Sliema

Customer review rating 1.5/5

Marcin K. Couples - Confirmed reviews ALL

The staff at the reception and the pool were very impolite, incompetent, and unaware of realities and European regulations.

Dear Marcin K., Thank you for sharing your feedback. I regret to learn about your experience with our staff, as we strive for high standards of service. Your comments will be reviewed with the team to enhance our guest interactions. Goodbye, Novotel Malta Sliema

Customer review rating 5.0/5

Dusan L. Friends - Confirmed reviews ALL

Nice rooms, good brakfast.

Dear Dusan L., Thank you for your kind words regarding your recent stay at Novotel Malta Sliema. We are delighted to hear that you enjoyed our accommodations and breakfast offerings. Your feedback motivates our team to maintain high standards for our guests. Goodbye and best regards, Novotel Malta Sliema

Other web-users rate our hotel

  • 188 reviews 8.4/10 Location
  • 295 reviews 6.7/10 Room
  • 239 reviews 6.8/10 Service
  • 145 reviews 9.2/10 Vibe
  • 142 reviews 5.6/10 Breakfast
  • 117 reviews 5.3/10 Cleanliness
  • 83 reviews 4/10 Food
  • 75 reviews 3.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.