Novotel Malta Sliema 4 stars

Customer review rating (ALL Rating) 4.3/5 2,224 reviews

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Novotel Malta Sliema - Image 1
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Novotel Malta Sliema - Image 4
60 Sir Frederick C, Ponsomby Street, GZR 1070 GZIRA, Malta

Description

Hotel extras

  • Spacious and modern rooms

  • Family-friendly facilities

  • Underground private car park

  • 277sqm of modern meeting space

  • Panoramic infinity pool 37m long with a jacuzzi and a bar accessible from the pool.

Our accommodation(s)

Book this hotel
Room 1
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Room

Superior Room

Photo out of - Superior Room

Thanks to the modern, intuitive design of the Superior Room ideal for work and relaxation. For 2 adults with one double bed and 2 children with one sofa bed and a private bathroom with a balcony.

  • Views:

    Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Fixed showerhead

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 29 m² / 312 sq ft
  • Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)
  • Views: Courtyard View
  • Most of the accommodation: Balcony
See availabilities

Take some time to unwind in our Executive Room ideal for work and relaxation.For 2 adults with one double bed, bathroom with a balcony.

  • Views:

    City View or Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 29 m² / 312 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Take some time to unwind in our Family Rooms ideal for families and relaxation. For 2 adults with one double bed and 3 children with one sofa bed and a private bathroom with a balcony.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 42 m² / 452 sq ft

Bedding

Double bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Relax in our Accessible Room, thoughtfully designed for comfort and ease. Ideal for up to two adults, it features a comfortable double bed, a sofa bed, accessible bathroom, modern amenities, and a calm, functional layout for a seamless stay.

  • Views:

    City View

Max. number of persons
2
Area
From 36 m² / 387 sq ft

Bedding

x

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Fixed showerhead
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Suite with 2 balconies

Photo out of - Suite with 2 balconies

This bright Suite is perfect for your business trips or leisure stays with ample space, a large terrace in each room overlooking the city with a private bathroom.

  • Views:

    City View or Courtyard View

  • Most of the accommodation:

    Balcony or Dining room / area or Additional living room / area or 2 bedrooms

Max. number of persons
2
Area
From 46 m² / 495 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Fixed showerhead
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Suite

Suite Room with Double Bed and Sofa Bed

Photo out of - Suite Room with Double Bed and Sofa Bed

Room with 1 double bed and sofa Bed. Free WIFI, safe, coffee and tea making facilities, and a bathroom with a bath or shower.

  • Most of the accommodation:

    Dining room / area or Additional living room / area

Max. number of persons
2
Area
From 36 m² / 387 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Malta Sliema

60 Sir Frederick C, Ponsomby Street
GZR 1070 GZIRA
Malta

GPS:35.906667, 14.495139

Telephone
Fax +356 2264 1400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • MALTA INT. AIRPORT Additional charge
  • MLA Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 293 rooms
  • 20 rooms for people with reduced mobility
  • 10 family rooms
  • 293 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets not allowed

Catering

One Restaurant

2 Bars

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Family

Services for children

  • Board games available
  • Indoor playground for children
  • Play area
  • Tourist guide for families

Well-being

Infinity pool & Jacuzzi

  • Outside
  • On site

Pool & Spa

  • Covered
  • On site

FITNESS CENTER

  • On site
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Turkish Steambath
  • Massage

Sports and leisure

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private

  • Parking pricing: 2.50 € 2.5 EUR Per hour

Security

  • Well-lit parking

Accessibility

  • Elevators
  • Accessible parking

TRIA RESTAURANT

Photo out of - TRIA RESTAURANT

At Tria, we invite you to discover the flavours of Mediterranean living through a carefully curated menu rooted in both tradition and creativity. From seasonal soups to rich pasta dishes, every plate reflects a balance of comfort and refinement.

Cooking style
Mediterranean
Capacity
310
Accessibility
Accessible service
60 Sir Frederick C, Ponsomby Street, GZR 1070 Gzira, Malta
Telephone +356 2264 1400

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

At Tria, we invite you to discover the flavours of Mediterranean living through a carefully curated menu rooted in both tradition and creativity. From seasonal soups to rich pasta dishes, every plate reflects a balance of comfort and refinement.

SOLEIL SKYDECK AND POOL

Photo out of - SOLEIL SKYDECK AND POOL

At Soleil Skydeck and Pool, we invite you to experience the rhythm of the rooftop, where panoramic views and carefully crafted drinks come together in a setting made for relaxation and connection.

Bar Type
POOL BAR
Accessibility
Accessible service
Telephone +356 2264 1400
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Soft drinks
  • Cocktail
  • Wine by the glass available

Snacks facilities

  • Cold snacks
  • Hot snacks

At Soleil Skydeck and Pool, we invite you to experience the rhythm of the rooftop, where panoramic views and carefully crafted drinks come together in a setting made for relaxation and connection.

Start your day with a balanced breakfast featuring fresh pastries, seasonal fruit, hot dishes and a selection of cereals and breads. A calm, bright setting makes it an easy and enjoyable way to begin the morning.

The on-site pool and spa area is designed for relaxation and wellbeing. Guests can enjoy a tranquil environment suited to unwinding, combining water facilities with a calm, comfortable setting during their stay.

Carisma Spa & Wellness offers a peaceful space dedicated to relaxation and wellbeing. Guests can enjoy spa treatments and wellness services in a calm environment designed to restore balance and comfort.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,224 reviews

Customer review rating 5.0/5

Shajur A. Families - Confirmed reviews ALL

Dear Shajur A., Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you enjoyed our prime location and found our hotel to be clean and comfortable. Your appreciation means a lot to our team. Best regards, Novotel Malta Sliema

Customer review rating 4.5/5

Mcconnell C. Couples - Confirmed reviews ALL

Dear Ms. McConnell, Thank you for your kind words regarding your stay with us. We are delighted to hear that you appreciated our location, found our staff friendly, and enjoyed the comfort of our rooms and bedding. We hope to welcome you back soon for another pleasant experience. Best regards, Novotel Malta Sliema

Customer review rating 4.0/5

Valentina C. Families - Confirmed reviews ALL

Dear Valentina C., Thank you for sharing your experience regarding your recent stay at Novotel Malta Sliema. We are pleased to hear that you found our family room spacious and comfortable, and that our team provided you with exceptional service. We appreciate your feedback regarding the storage space in the room. While we strive to create a comfortable environment, we acknowledge that additional storage options can enhance the experience for our guests. Your comments will be taken into consideration for future improvements. We sincerely apologize for the inconvenience caused by the spa facilities being out of order during your visit. We understand how important these amenities are to our guests. Additionally, we appreciate your input regarding the specific time slots for children at the indoor pool. We will review our communication to ensure that such information is clearer on our website. We are delighted to hear that you enjoyed one of the best massages you have ever had during your stay. Thank you once again for your valuable feedback. Warm regards, Novotel Malta Sliema

Customer review rating 5.0/5

Maciej O. Couples - Confirmed reviews ALL

Dear Maciej O., Thank you for your kind words regarding your stay with us. We are delighted to hear that you appreciated our location, the view from your room, and the flexibility of our breakfast arrangements. Your recommendation is greatly valued. Goodbye, Novotel Malta Sliema

Customer review rating 4.5/5

Philip A. Couples - Confirmed reviews ALL

Dear Philip A., Thank you for your kind words. We are delighted to hear that you found everything to be excellent during your stay. Your positive feedback motivates our team to continue providing exceptional service. Best regards, Novotel Malta Sliema

Dear Shajur A., Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you enjoyed our prime location and found our hotel to be clean and comfortable. Your appreciation means a lot to our team. Best regards, Novotel Malta Sliema

Customer review rating 4.5/5

Mcconnell C. Couples - Confirmed reviews ALL

Friendly staff Beautiful rooms Very comfortable bed and pillows

Dear Ms. McConnell, Thank you for your kind words regarding your stay with us. We are delighted to hear that you appreciated our location, found our staff friendly, and enjoyed the comfort of our rooms and bedding. We hope to welcome you back soon for another pleasant experience. Best regards, Novotel Malta Sliema

Customer review rating 4.0/5

Valentina C. Families - Confirmed reviews ALL

The hotel was very beautiful and the family room was one of the best we ever had, very spacious and comfortable. All employees were amazing, extremely kind and professional. Regarding the room I would have add more space for the clothes: there was no chest of drawer and the hanging space was pretty modest (and only few hangers were provided). What really compromised our experience was that we booked this hotel because of the spa and the indoor pool so we were very disappointed when we were told that the spa facilities (sauna, steam room etc) were out of order. In addition, kids were allowed to the indoor pool only in specific time slot which is completely understandable but should have been specified on the website. On the good side, I had one of the best relaxing massage I ever had

Dear Valentina C., Thank you for sharing your experience regarding your recent stay at Novotel Malta Sliema. We are pleased to hear that you found our family room spacious and comfortable, and that our team provided you with exceptional service. We appreciate your feedback regarding the storage space in the room. While we strive to create a comfortable environment, we acknowledge that additional storage options can enhance the experience for our guests. Your comments will be taken into consideration for future improvements. We sincerely apologize for the inconvenience caused by the spa facilities being out of order during your visit. We understand how important these amenities are to our guests. Additionally, we appreciate your input regarding the specific time slots for children at the indoor pool. We will review our communication to ensure that such information is clearer on our website. We are delighted to hear that you enjoyed one of the best massages you have ever had during your stay. Thank you once again for your valuable feedback. Warm regards, Novotel Malta Sliema

Customer review rating 5.0/5

Maciej O. Couples - Confirmed reviews ALL

Warm welcome, a room with a lovely view of Valletta and the cruise port, a flexible breakfast arrangement rather than a fixed menu everyday, and free storage space for luggage. I can recommend that hotel.

Dear Maciej O., Thank you for your kind words regarding your stay with us. We are delighted to hear that you appreciated our location, the view from your room, and the flexibility of our breakfast arrangements. Your recommendation is greatly valued. Goodbye, Novotel Malta Sliema

Customer review rating 4.5/5

Philip A. Couples - Confirmed reviews ALL

everything was excellent

Dear Philip A., Thank you for your kind words. We are delighted to hear that you found everything to be excellent during your stay. Your positive feedback motivates our team to continue providing exceptional service. Best regards, Novotel Malta Sliema

Customer review rating 3.0/5

Verena W. Families - Confirmed reviews ALL

Hotel is nice, but the breakfast is below usual Novotel Standard. The rooftop Pool seems to be operated by an Independent Company as the seats cost extra and welcome drink etc. cannot be used there. From a customer perspective this needs to be shown upfront before the booking (especially from a legal perspective).

Dear Verena W., Thank you for sharing your feedback regarding your recent experience at our hotel. We understand your concerns regarding the breakfast offerings and the additional charges for the rooftop pool. We appreciate your insights on clarity of information, and we will take them into consideration to enhance our communication with future guests. Thank you for your understanding, and we hope to welcome you again at Novotel Malta Sliema.

Customer review rating 4.0/5

Andreja C. Families - Confirmed reviews ALL

We had a wonderful stay at this hotel. The staff was incredibly friendly and welcoming, and the breakfast was great. The location is just a short walk from the main promenade, yet far enough to enjoy a peaceful and quiet evening. It is an goo choice for families. Our kids absolutely loved the pools, and the rooms were comfortable and big. We would definitely return!

Dear Andreja C., Thank you for sharing your positive experience at Novotel Malta Sliema. We are delighted to hear that you appreciated our prime location, friendly staff, and comfortable accommodations. It is wonderful to know that your children enjoyed the pools and that breakfast met your expectations. We look forward to welcoming you and your family back for another memorable stay in the future. Best regards, Novotel Malta Sliema

Customer review rating 2.5/5

Peter G. Couples - Confirmed reviews ALL

We were not recognised as Accor members on arrival which is a first for us at an Accor hotel. The welcome TV screen had the incorrect name (it showed Mr Maria Fuentes Zamora!!) the whole time we were there. Doors were allowed to slam shut by other guests which made the room shake, try installing some slow door stoppers. The bar (ISOLA BAR) was advertised as 24hr, even on the information on the tv in the room, but was shut at 11pm the one night we stayed up with the member of staff out the door and going home by 11:10pm. Some more relaxation areas in reception would be useful. I was stopped one day when walking through the restaurant with a banana back to my table where my wife was eating. The reason for the stop, no food was allowed to be taken out of the restaurant and I was still in the restaurant not near the exit!! After this I saw others walk out the restaurant with fruit and food in their hands and these people were not stopped!! I spoke to one member of staff about how dissapointed I was with this particular Accor hotel only to be told management strict and don't allow staff any flexability with guests. The room & shower were great as were most of the staff although we were often left with only 1 hand or bath towel and had to ask at reception for the correct towels to be sent to our room on more than one occasion. Overall not the best Accor hotel we have stayed at and one I would have trouble recommending.

Dear Peter G., Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your acknowledgment of our staff's helpfulness, and I regret that certain aspects did not meet your expectations. I understand your concerns regarding the recognition of your Accor membership upon arrival and the incorrect welcome message displayed. We strive to ensure our guests feel valued, and I apologize for the oversight. Your comments about the restaurant experience and the enforcement of our policies have been noted. While we aim to maintain a consistent approach to guest services, I acknowledge that flexibility is important in enhancing our guests' experiences. The issue with the bar hours and the noise from the doors is duly noted, and I appreciate your suggestions for improvement. Additionally, I regret that towel replenishment was not consistent during your stay; this is certainly a matter we will review internally. We value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future. Best regards, Novotel Malta Sliema

Customer review rating 4.0/5

Jan S. Friends - Confirmed reviews ALL

We loved the hotel, it was clean, nice location and great breakfast. The only thing that needed inprovement was the SPA, where there were a lot of screaming kids, no towels were avalible at our time of arrival at the spa, only one savna was working and also only one shower was working. The breakfast was a bit buisy but otherwise it was amazing.

Dear Jan S., Thank you for your positive feedback regarding your recent stay at Novotel Malta Sliema. We are delighted to hear that you enjoyed our location, amenities, and the breakfast experience. Your comments about the spa have been noted, and we appreciate your understanding regarding the busyness during your visit. We strive to maintain a relaxing environment for all our guests and we will take your suggestions into consideration for future improvements. Thank you once again for your kind words. We hope to welcome you back soon. Best regards, Novotel Malta Sliema

Customer review rating 4.5/5

Archie P. Couples - Confirmed reviews ALL

Returning guests. Despite an initial mix up with the booking this was resolved within an hour. Unfortunately the rooftop bar/restaurant is not affiliated to Accor you cannot earn reward points

Dear Archie P., Thank you for your feedback regarding your recent stay. We appreciate your understanding concerning the booking mix-up and are pleased that it was resolved promptly. We regret any disappointment regarding the rooftop bar and its affiliation with our loyalty program; your insights are valuable to us. Goodbye, Novotel Malta Sliema

Customer review rating 4.5/5

Mark C. Couples - Confirmed reviews ALL

Good location, great rooms with really decent shower . Friendly staff. overall a good experienve

Dear Mark C., Thank you for your positive feedback. We are delighted to hear that you enjoyed our location, the quality of our rooms, and the friendliness of our staff. We appreciate your kind words and hope to welcome you back in the future. Best regards, Novotel Malta Sliema

Customer review rating 4.5/5

Urska L. Families - Confirmed reviews ALL

Comfortable stay, good location, nice swimming pool, good breakfast

Dear Urska L., Thank you for your positive feedback regarding your stay. We are delighted to hear that you enjoyed the comfort of our accommodations, the convenience of our location, and the amenities we offer, including the swimming pool and breakfast. Goodbye and best regards, Novotel Malta Sliema

Customer review rating 3.5/5

Annabel N. Families - Confirmed reviews ALL

We had a lovely day, hotel was in a perfect location for us with a young family. The room was lovely however when we arrived our bathroom stank of poo. We had a delayed flight so got there at 5am after being awake all night. We were so tired we went straight to sleep. When we woke up I had a look at the bathroom wall and there was poo on it. After the cleaning people came in and cleaned the bathroom fully the smell went. Second issue was we had a power cut in our room one evening and took a while for someone to come and help us out. All issues got sorted but we had to keep reminding people to help us. Other than that the stay was perfect!

Dear Annabel N., Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our prime location and found your room lovely, especially while traveling with a young family. However, we sincerely apologize for the inconvenience you encountered with the bathroom upon your arrival. Cleanliness is of utmost importance to us, and we regret that this aspect did not meet your expectations. Additionally, we understand the frustration caused by the power cut and the delay in receiving assistance. Our team strives to respond promptly to guest needs, and we appreciate your patience in these matters. Your comments are invaluable as they help us to enhance our services. We hope to have the opportunity to welcome you back in the future, providing you with a flawless experience. Best regards, Novotel Malta Sliema

Customer review rating 3.0/5

Sona K. Families - Confirmed reviews ALL

the spa sauna facilities were not working for the majority of our stay, the rooftop pool was not heated

Dear Sona K., Thank you for your feedback regarding your recent stay. We appreciate your compliments about our location and aesthetics. We regret to hear about the issues with the spa sauna and rooftop pool heating during your visit. Your comments will be taken into consideration. Goodbye and best regards, Novotel Malta Sliema

Customer review rating 4.5/5

Dimosthenis C. Couples - Confirmed reviews ALL

all good.the room was massive, the pools (outdoor and indoor) very decent. excellent location.

Dear Dimosthenis C., Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay, particularly the spacious room, our pools, and the location. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Malta Sliema

Customer review rating 3.5/5

Susan M. Couples - Confirmed reviews ALL

Although the hotel is well located and comfortable, it isn't as good as other Novotels we've stayed in. The breakfast buffet was uninspiring and eggs often cold, rubbery or watery. Breakfast also felt very overcrowded and busy, even at the so-called 'quieter times'. Housekeeping was very late - on several occasions our room wasn't cleaned until about 4-5pm. Generally it felt like the hotel wasn't really able to cope with the large number of guests.

Dear Susan M., Thank you for sharing your feedback regarding your recent stay with us at Novotel Malta Sliema. We are pleased to know that you appreciated our location and found your room comfortable. However, we regret that your experience was not entirely satisfactory. We understand that a busy atmosphere can impact your overall enjoyment, especially during breakfast and at the rooftop pool. Your observations about the breakfast buffet and the timing of housekeeping have been noted, as we continually strive to enhance our services. We recognize the importance of providing a seamless experience for our guests, even during peak periods. We appreciate your input, as it is invaluable in helping us improve our operations. Thank you once again for your comments, and we hope to have the opportunity to welcome you back in the future. Best regards, Novotel Malta Sliema

Customer review rating 3.5/5

Terzijoska N. Couples - Confirmed reviews ALL

We had an issue, they kicked us out from breakfast saying that we had only one breakfast not for both ou us, that was very rude and embarrassing. We had breakfast in the reservation (both of us) btw. The rooftop pool was amazing

Dear Terzijoska N., Thank you for your feedback. We apologize for the misunderstanding regarding your breakfast inclusion; we strive to ensure clarity in our policies. We are pleased to hear that you enjoyed the cleanliness of our hotel and the rooftop pool experience. Best regards, Novotel Malta Sliema

Customer review rating 3.5/5

Greta L. Families - Confirmed reviews ALL

Overall, the experience was quite average. The rooms were nice, the beds were very comfortable, and the location was convenient. However, the customer service felt rather passive, and whenever we had a request, the response was often a straightforward “no,” without much effort to find an alternative or offer a solution. Breakfast was also disappointing. It was very crowded, and food was frequently running out, regardless of what time we came down. The biggest disappointment was the spa, which was one of the main reasons we chose this hotel. Both the pool and jacuzzi were uncomfortably cold and overcrowded, to the point that we simply turned around and went back to our room. Overall, the hotel had some positive aspects, but the lack of attentive service and the disappointing spa experience made our stay feel very average.

Dear Greta L., Thank you for taking the time to share your experience at Novotel Malta Sliema. I am pleased to hear that you appreciated our modern accommodations and convenient location. However, I regret to learn that the service you encountered at the reception did not meet your expectations. We strive to provide attentive and responsive service, and your feedback will be taken into consideration for further training and improvement. I also understand your concerns regarding the breakfast experience. Our team endeavors to maintain a well-stocked buffet, and I apologize for any inconvenience caused by the crowds and food shortages during your visits. We appreciate your patience in this matter. Regarding the spa facilities, I am sorry to hear that they did not provide the relaxation you anticipated. We continually seek to enhance our guest experiences and will review the conditions you described. Thank you again for your insights. We hope to have the opportunity to welcome you back in the future. Best regards, Novotel Malta Sliema

Customer review rating 3.5/5

Nikola V. D. M. Business - Confirmed reviews ALL

I stayed at the hotel for one night. The room was spacious and modern. Unfortunately, the sockets were only suitable for UK plugs. The view from the room, looking out onto a winding courtyard, wasn’t great. The air conditioning was rather noisy, unfortunately. But the hotel’s location is excellent.

Dear Nikola v. d. M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated the spaciousness and modern design of your room. However, we regret that the view did not meet your expectations and that the air conditioning was disruptive. We acknowledge your concern about the electrical sockets and will take your comments into consideration. We are glad that our location was a highlight of your visit. Thank you for choosing Novotel Malta Sliema.

Customer review rating 3.5/5

Jan J. Business - Confirmed reviews ALL

Big rooms nice with balcone nice and clean, the hotel is close to the boulevard . Breakfast was soso and you cannot even take a banana out with you . never have seen a hotel where your not allowed to take a fruit out and they actively check it. Also at the swimming pool at the rooftop they warn you personally at the entrance : don't you dare to bring your own food or drinks not even water is allowed! what a joke

Dear Jan J., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the spacious rooms and our prime location. However, we regret that your experience with our breakfast offerings and food policies did not meet your expectations. Our guidelines regarding food and beverages are in place to ensure a pleasant environment for all guests, and we understand that they can be perceived as strict. Your comments have been noted, and we appreciate your understanding as we strive to maintain our standards. Thank you once again for your input. We hope to welcome you back in the future for a more satisfying experience. Best regards, Novotel Malta Sliema

Other web-users rate our hotel

  • 1,133 reviews 9.3/10 Location
  • 1,836 reviews 7.4/10 Room
  • 1,445 reviews 7.6/10 Service
  • 19 reviews 8.9/10 WiFi
  • 910 reviews 5.6/10 Breakfast
  • 817 reviews 6.1/10 Pool
  • 768 reviews 6.4/10 Cleanliness
  • 716 reviews 9.2/10 Vibe

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