The Sebel Canberra Campbell 4.5 stars

Customer review rating (ALL Rating) 4.3/5 568 reviews

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Description

Hotel extras

  • Close to the National Convention Centre Canberra and the Australian War Memorial

  • Pet Friendly hotel (no fee) with apartment style living and a kitchenette in every room

  • A short 1.1km walk to the city centre and CBD

  • 'Room Only' property with a selection of amazing cafes at your doorstep

  • Limited undercover secured car parking at $25 per night or off street parking available

Our accommodation(s)

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Hotel location

The Sebel Canberra Campbell

16 Provan Street
2612 CANBERRA
Australia

GPS:-35.28922, 149.142553

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  568 reviews

Customer review rating 4.5/5

Geoff E. Couples - Confirmed reviews ALL

Accommodation was clean, comfortable and well equipped. Served our purpose and walkable distance to Civic.

Customer review rating 3.0/5

Moira K. Business - Confirmed reviews ALL

The hotel itself is lovely. My room had everything I needed, and was clean and well appointed. The shower is especially nice, with a big shelf to store your stuff. I also appreciated that an iron and washing machine were included. The main problem came about with checking out. I had rung the hotel before booking and was told that my bags could be stowed at reception during the day. No one mentioned that this service is not available before 8am. I subsequently waited around for the staff member opening reception until almost 8:10 on the Monday morning. The gentleman, who may have been a senior manger, did not apologise and only offered as an excuse that he had been caught in the lift. I do not buy this, and was consequently angry and possibly rude. But given his attitude I believe this was warranted. I normally would have tolerated this, but I was graduating nearby and could not take my bags with me. It made an already stressful day more difficult before it even began. I would stay at this hotel again because of the facilities and location. But given Canberra is a business town the lack of official checkout before 8am is strange, at best, and a simple apology could have diffused my anger quite effectively. The absence of this was really frustrating.

Customer review rating 3.5/5

Alicia H. Friends - Confirmed reviews ALL

Staff were happy to accomodate and move our rooms when we went into our original assigned room to find a strong pet tribe smell and scratches on the door from a pet being locked in a room, all the windows open,, floor still damp and visible signs of pet stains on the floor. We were not aware this was a pet friendly accomodation and I think it would be appropriate to have a floor or number of rooms assigned for pet owners. One of us has a cat allergy so it is important to know. There was no instructions on how to use the washer/dryer and it did not seem to be functioning properly as per our googled instructions. Location, comfort and staff were great though.

Customer review rating 4.5/5

Fiona L. E. Couples - Confirmed reviews ALL

So grateful you allow dogs! And great location and comfortable accommodation. (

Customer review rating 3.5/5

Cristina D. Solo - Confirmed reviews ALL

The hotel was clean and well decorated. The kitchen was well stocked and very nice to have for an extended stay. The power outages, television continually disconnecting and air conditioning continually shutting off throughout the day were an annoyance. If you do not have a car, you cannot go to the garage with your key, even if you need to go to the basement to ride out with your friends, unless you add parking to your reservation.

Other web-users rate our hotel

  • 429 reviews 8.7/10 Location
  • 519 reviews 7.6/10 Room
  • 250 reviews 7.3/10 Service
  • 29 reviews 2.8/10 WiFi
  • 262 reviews 7.5/10 Comfort
  • 217 reviews 7.8/10 Cleanliness
  • 121 reviews 8.7/10 Vibe
  • 16 reviews 2.2/10 Breakfast

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