ibis Styles Rotterdam Ahoy 3.5 stars

Customer review rating (ALL Rating) 4.4/5 2,081 reviews

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Description

Hotel extras

  • The closest hotel to Rotterdam Ahoy convention centre and indoor arena

  • The place to be for shopping and entertainment

  • A 24/7 gym, open for your convenience

  • An in-house pizzeria with amazing views over Zuiderpark

  • Brand new hotel with rooms designed to create an relaxing oasis for our guests

Our accommodation(s)

Hotel location

ibis Styles Rotterdam Ahoy

Jacob Kleiboerweg 80
3084 BG ROTTERDAM
Netherlands

GPS:51.8840010046, 4.4915302077

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Giacobbe

Immerse yourself in the essence of Italian lifestyle within our bustling environment. Our open kitchen provides a glimpse into the world of passionate pizzaiolos crafting pizzas and preparing authentic Italian salumeria.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,081 reviews

Customer review rating 0.5/5

Alexis D. Business - Confirmed reviews ALL

Just awful, Breakfast to take away served in cardboard to pick up and eat in your room and not as "buffet", noise from dining room of the hotel till 2AM in the morning.

Dear Alexis, Thank you for sharing your feedback. We regret that the adapted breakfast concept and the noise during the evening significantly affected your stay. We understand how important rest and a comfortable breakfast experience are during a hotel stay. Your comments have been noted and will be taken into consideration in our evaluation of event periods and guest comfort. Kind regards, Dimitri Kalaitzis General Manager

Customer review rating 0.5/5

Kris G. Couples - Confirmed reviews ALL

So when we got to our room, we noticed an occasional weird sound. We quickly noticed that it was the ventilation. It became ridiculously loud when it properly turned on. First time we asked for help. No one answered the phone so we had to go downstairs. When they came up, they said they tried to fix it, but would have to come back to validate. We had to go for dinner so we allowed them to come back and check. When we came back, it was just as bad, so we called and asked for help again. It took some convincing to get someone to come up again and they again fiddled with the machine and it did nothing at this point. The staff member didn’t really know what to do and asked us. Could we live with it or should we just turn off the ventilation? Of course, neither option is proper. No solution and no offer of compensation was given even though the room at this point is defective. we didn’t have any other place to stay or any other option as we were going that night to a concert and everything was booked out. The next morning, no solution or offer of compensation was given only that it would go to management. It’s now a few days later and still nothing. Extremely dissatisfied.

Dear Kris, Thank you for taking the time to share your detailed experience. We sincerely regret to read about the disturbance caused by the ventilation system in your room and the inconvenience this created during your stay. It is clear that the issue was not resolved adequately on the spot, and we understand how frustrating this must have been, especially during a fully booked event weekend with limited alternatives. The way this situation was handled does not reflect the level of technical support and follow-up we aim to provide. We would also like to inform you that our team has since followed up with you via email regarding this matter. Your feedback has been shared internally with both our technical and management teams to ensure this is addressed appropriately and to prevent similar situations in the future. Thank you again for bringing this to our attention. Kind regards, Dimitri Kalaitzis General Manager

Customer review rating 0.5/5

Andreas R. Business - Confirmed reviews ALL

very uncomfortable stay

Dear Andreas, Thank you for your feedback. We regret to read that your stay was very uncomfortable. Your comment has been noted and will be reviewed internally. Kind regards, Dimitri Kalaitzis General Manager

Customer review rating 0.5/5

Matthew H. Business - Confirmed reviews ALL

I was in room 111, there was a rave in the lobby on a Sunday until 2am. I had business meetings and had to get up at 7am. 5hours of sleep. This was the worst hotel experience I have ever had. The room , the bed was vibrating. I didn't sign up for this. I get a hotel to sleep. There was NO indication of this happening when booking, if I knew this was happening I would never have booked this hotel. I didn't sign up for this.

Dear Matthew, I am truly sorry to read about your experience. What you describe is unacceptable, especially for a business stay where rest is essential. We clearly failed in managing expectations and in preventing disturbance, and I fully understand your frustration. This feedback is taken very seriously and will be addressed internally. Kind regards, Dimitri Kalaitzis General Manager

Customer review rating 5.0/5

Marlies S. Solo - Confirmed reviews ALL

Professioneel, gadtvrij

Beste Marlies, Wat fijn dat je de tijd hebt genomen om jouw verblijf bij ons te beoordelen. Het is fijn dat je een goede tijd bij ibis Styles Rotterdam Ahoy hebt gehad. We zijn blij dat je onze professionaliteit hebt opgemerkt en dat je verblijf algeheel positief was. We nemen je opmerking over het meubel ter harte. Tot slot waarderen we dat alles naar wens functioneerde tijdens je bezoek. Het zou ons een genoegen zijn jou in de toekomst opnieuw te ontvangen. Met vriendelijke groet, Team Giacobbe

Other web-users rate our hotel

  • 1,743 reviews 8.4/10 Location
  • 2,905 reviews 7.3/10 Room
  • 2,002 reviews 6.9/10 Service
  • 30 reviews 6.2/10 WiFi
  • 1,756 reviews 5.7/10 Breakfast
  • 1,155 reviews 7.8/10 Cleanliness
  • 748 reviews 9.3/10 Vibe
  • 720 reviews 5.6/10 Food

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