Mercure Sydney Bankstown

Customer review rating (ALL Rating) 4.3/5 1,238 reviews

Mercure Sydney Bankstown - Image 1
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Description

Hotel extras

  • Access to all Sports Club restaurants, bars, gym, meeting rooms, theatre and kids playground

  • Convenient Access to Sydney Olympic Park Stadium and Entertainment venues

  • All rooms are fitted with air conditioners, kitchenettes and Chromecast TVs

  • Free and secure undercover parking

  • The hotel requires a valid ID to be presented upon check-in (rules by Bankstown Sports Club).

Our accommodation(s)

Hotel location

Mercure Sydney Bankstown

8 Greenfield Parade, Entry from 6 Mona Street
2200 BANKSTOWN
Australia

GPS:-33.92013, 151.03275

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Enjoy a buffet breakfast hosted in the Greenfields Bistro seven days per week, featuring a mix of hot and cold options, fresh pastries, tea, coffee, and healthy choices.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,238 reviews

TripAdvisor Rating  3.5/5  24 reviews

Customer review rating 1.5/5

Helen D. Solo - Confirmed reviews ALL

I was not aware that it was necessary to join the Bankstown Sports Club to be a client at Mecure. Not only was it not known beforehand, it was annoying that I had to give all my details to a club I don't want to give it too.

Customer review rating 4.5/5

Rick C. Business - Confirmed reviews ALL

The club was 9 out of ten The motel 7 out of ten

Dear Rick, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the location and found the club to be highly rated. Your comments about the motel are appreciated, and we will continue to strive for improvement. Kind Regards, James Front Office Manager

Customer review rating 2.0/5

Tony B. Business - Confirmed reviews ALL

Not Good. Glass doors were locked from the carpark, and we all had to walk out to the front to enter. The time it took to sign in to the club then check in was over 15-20 min. I understand there was a trainee on but still a long time. Room had 3 singles in it which was incorrect as my wife was staying with me. It was all just way too difficult.

Dear Tony, Thank you for taking the time in providing feedback regarding your recent stay. The carpark is operated by the sports-club so I am unsure what the glass doors were locked. I will pass on your feedback to them directly. I can see from your reservation that you booked a Standard Triple Room which defaults to 3x single beds unless arranged prior. I can see the team moved you into a twin room to make into a king room as per your request. Furthermore, on the reservation you had booked for one person. I will work with the new staff member further to ensure that every guest has a quick and smooth check-in process. Again, thank you for taking the time in providing feedback regarding your recent stay. Kind Regards, James Front Office Manager

Customer review rating 5.0/5

Guillaume F. Business - Confirmed reviews ALL

Very good hotel in Bankstown . Huge complex with very good restaurants, pokies etc and perfect for family who has kids .

Dear Guillaume, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our facilities and found them suitable for families. We strive to provide an excellent experience for all our guests. Kind Regards, James Front Office Manager

Customer review rating 5.0/5

Debora M. Friends - Confirmed reviews ALL

always welcoming and helpful staff

Dear Debora, Thank you for your kind feedback. We are delighted to hear that our location is convenient for your visits to Olympic Park concerts and that our staff has made a positive impression during your stay. We look forward to welcoming you back in the future. Kind Regards, James Front Office Manager

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Other web-users rate our hotel

  • 553 reviews 9.4/10 Location
  • 804 reviews 6.9/10 Room
  • 648 reviews 7.7/10 Service
  • 14 reviews 5.7/10 WiFi
  • 374 reviews 6.4/10 Cleanliness
  • 350 reviews 6.9/10 Amenities
  • 78 reviews 4.2/10 Breakfast
  • 16 reviews 4.2/10 Bar

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