Swissôtel Resort And Spa Cesme 5 stars

Customer review rating (ALL Rating) 4.3/5 609 reviews

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Swissôtel Resort And Spa Cesme - Image 1
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Celal Bayar, 5152 Sokak, No 43, 35930 IZMIR, Turkey

Description

Hotel extras

  • All rooms have a balcony

  • All rooms are non smoking, as all rooms have balconies.

  • Luxury accommodation is provided with 2 different suites, 60 sqm and 40 sqm.

  • Hotel by the sea, private beach for guests.

Our accommodation(s)

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Hotel location

Swissôtel Resort And Spa Cesme

Celal Bayar, 5152 Sokak, No 43
35930 IZMIR
Turkey

GPS:38.3165, 26.321

Telephone
Fax +90 232 750 00 01

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  609 reviews

Outstanding Service

Customer review rating 5.0/5

Hilal Families - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay, appreciated the service, our location, the cleanliness, and the quality of our dinner offerings. We also sincerely value your feedback regarding the use of EUR pricing. As part of an international hotel group, we follow a global pricing strategy, and for consistency with many of our international guests, menu prices are often displayed in EUR. That said, we understand the importance of transparency and clarity when it comes to currency and exchange rates. Your comments have been duly noted and will be shared with our management team to explore how we can better communicate this in the future. It was a pleasure hosting you, and we hope to welcome you again for an even more seamless experience. Warm regards, Swissôtel Resort & Spa, Çeşme

Customer review rating 4.5/5

Yorgo M. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your kind feedback. We’re truly pleased to hear that you appreciated the professionalism and service-minded approach of our team. It would be our pleasure to welcome you back to Swissôtel Resort & Spa, Çeşme for another wonderful stay. Warm regards, Swissôtel Resort & Spa, Çeşme

Customer review rating 4.0/5

Şahap B. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your stay at Swissôtel Resort & Spa, Çeşme. We are pleased to hear your thoughts and truly value your opinion. We regret to learn that the climate control in our facilities did not meet your expectations, and that the breakfast area and conference waiting area were too cold. Please be assured that we have shared your comments with our relevant departments to review and improve the heating balance to ensure a more comfortable experience for our valued guests. Your feedback is incredibly important to us as we continuously strive to enhance our service. We hope to have the opportunity to welcome you back and provide you with a much more comfortable and enjoyable stay. Best regards, Swissôtel Resort & Spa, Çeşme

We like the hotel in general but the service & overall quality don’t meet the expectations

Customer review rating 3.0/5

Sutay H. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed and constructive feedback regarding your recent stay at Swissôtel Çeşme. We appreciate your positive comments about our hotel in general and are pleased to hear that Mr. Hakan Yeşiltepe, our Front Office Manager, and his team were able to meet your needs throughout your stay. We regret, however, that you found the overall quality of certain areas of our facility not to be up to your expectations. Your observations regarding the condition of the rooms and general areas, as well as the quality of some construction details, are important to us. Please be assured that we take these comments very seriously and are reviewing our maintenance and quality control procedures to ensure our facilities continue to meet the high standards we aim for. We are also sorry to learn that our food did not meet your expectations, particularly in terms of ingredient quality and taste. Your feedback has been forwarded to our culinary team so that we can address these concerns and improve our offerings. If you would be willing to share the photos you mentioned, they would be very helpful in our review process. You may send them to us at [email protected] Thank you again for your valuable insights. We are committed to continuous improvement and hope to have the opportunity to welcome you back in the future with an experience that fully reflects the high standards of Swissôtel Çeşme. Sincerely, Swissôtel Resort & Spa, Çeşme

well located

Customer review rating 5.0/5

Hosein M. Friends - Confirmed reviews ALL

Dear Sepideh Sadat F., We very much appreciate your comments regarding your stay at the Swissôtel Resort And Spa Cesme. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 116 reviews 8.3/10 Location
  • 209 reviews 7.3/10 Room
  • 347 reviews 7.8/10 Service
  • 122 reviews 7.9/10 Cleanliness
  • 121 reviews 9.1/10 Vibe
  • 81 reviews 8.7/10 Breakfast
  • 64 reviews 4.1/10 Value
  • 46 reviews 8.5/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.