Swissôtel Resort And Spa Cesme 5 stars

Customer review rating (ALL Rating) 4.1/5 374 reviews

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Description

Hotel extras

  • All rooms have a balcony

  • All rooms are non smoking, as all rooms have balconies.

  • Luxury accommodation is provided with 2 different suites, 60 sqm and 40 sqm.

  • Hotel by the sea, private beach for guests.

Our accommodation(s)

Hotel location

Swissôtel Resort And Spa Cesme

Celal Bayar, 5152 Sokak, No 43
35930 IZMIR
Turkey

GPS:38.3165, 26.321

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  374 reviews

well located

Customer review rating 5.0/5

Hosein M. Friends - Confirmed reviews ALL

Thank you for the unique lighting of the hotel The changing room of the hotel club was messy and dirty But all the parts were beautiful and clean and tidy

Dear Sepideh Sadat F., We very much appreciate your comments regarding your stay at the Swissôtel Resort And Spa Cesme. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 5.0/5

Levent T. Business - Confirmed reviews ALL

all the staff were friendly

Dear Sabri Levent T., We very much appreciate your comments regarding your stay at the Swissôtel Resort And Spa Cesme. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean, well located, good sea sight

Customer review rating 5.0/5

Volkan Business - Confirmed reviews ALL

It was very clean hotel, near the ILICA beach. Staff was kind and foods are great.

Dear Volkan D., We very much appreciate your comments regarding your stay at the Swissôtel Resort And Spa Cesme. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

No response lost & found

Customer review rating 2.0/5

Sev Couples - Confirmed reviews ALL

Two days without hot water in the room. This was managed by the team. Thanks. I emailed about forgotten items, no response.

Dear Sebastiaan Erik Johan A., Thank you for taking the time to tell us about your experience at the Swissôtel Resort And Spa Cesme. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

İnterior and phtsical environment was great. But, because of the cost reduction plan, there were not enough employee for every part of services.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Apparently the management decided to close the hotel and when they saw that the weather was nice, they said let's keep the hotel open for another week without enough employees and without opening all the facilities. This is behavior that does not suit the name Swiss Hotel. All the staff did their best, but the number of people was so small that they could not keep up.

Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that you appreciated the interior and physical environment of the hotel. However, we deeply regret the challenges you experienced due to staffing issues. Your comments regarding the decision to keep the hotel open without enough employees or fully operating facilities are noted, and we sincerely apologize for any inconvenience this may have caused. We value your feedback and will ensure that it is shared with our management team for review. We hope to have the opportunity to welcome you back for a better experience in the future. Best regards, Swissôtel Resort & Spa, Çeşme

Other web-users rate our hotel

  • 88 reviews 8.3/10 Location
  • 150 reviews 7.2/10 Room
  • 248 reviews 7.3/10 Service
  • 93 reviews 9.4/10 Vibe
  • 83 reviews 7.3/10 Cleanliness
  • 60 reviews 8.9/10 Breakfast
  • 38 reviews 4.4/10 Value
  • 33 reviews 9.3/10 Wellness Area

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