Swissôtel Büyük Efes İzmir 5 stars

Customer review rating (ALL Rating) 4.6/5 4,909 reviews

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Description

Hotel extras

  • Located at the heart of the city of Izmir

  • Discover a living, breathing gallery of more than 800 masterpieces from around the world.

  • Pürovel Spa & Sport facili,es over 5.500m² with an outdoor & indoor pool.

  • Büyük Efes Convention Center includes 19 meeting and conference rooms.

  • Three restaurants & two bars present a selection of traditional and contemporary cuisines.

Our accommodation(s)

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Hotel location

Swissôtel Büyük Efes İzmir

Gaziosmanpasa Bulvari No 1
35210 ALSANCAK
Turkey

GPS:38.4278764, 27.1339936

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,909 reviews

TripAdvisor Rating  4.5/5  3,680 reviews

Certificate of excellence 2024

From a satisfied family

TripAdvisor rating 5.0/5

Selma A TripAdvisor review

Ferhat was a splentet waiter, Always ready to help, and making sure we were allright and having a good time, and made sure we were enjoying our nice meal. With a sweet smile and welcoming body language we fellt verry comfortable and had a cozy time. -From a verry satisfied family

Scappi Italian Restaurant--- very poor service

Customer review rating 2.0/5

Mark C. Business - Confirmed reviews ALL

The Swissotel was exceptional---EXCEPT THE Scappi Italian Restaurant. The last night we stayed at the Swissotel we tried the Scappi Italian Restaurant. We were seated outside with an exceptional view, but the service provided by the staff was terrible. We ordered and after 2 hours we still had not received our food, when my colleague complained to the manager he received his food ordered. I received my appetizer, but after waiting for another 30-40 minutes my food never came. I made the decision to leave, as the wait staff appeared to not be too concerned with providing service to our table.

Dear Mark John C., Thank you for your feedback. Your comments are very important for our team who put a great effort on providing the most quality service. We are disappointed to hear that we did not meet your entire expectations during your stay. As Swissotel Büyük Efes İzmir, we aim to offer an excellent hospitality experience to all our guests and provide 100% guest satisfaction. In this regard, your comments are shared with the related departments. We would love to see you soon in our hotel and get a chance to exceed your expectations this time. Sincerely, Guest Relations

Always looking forward to coming back

TripAdvisor rating 5.0/5

Tina T TripAdvisor review

Swissotel in Izmir is my home away from home, I have been coming to this hotel since I was a little girl. It is the best value for money of any hotel in any major city, I have ever stayed in. The only complaint I have is the perfume dispensers they have every where around the hotel. The smell is too strong and is not good for you. All these perfume are just toxins you are breathing into your lungs. I have complained so many times about this horrible perfume dispensers, but no change so far. Nupelda, Ismail and Mahmut, thank you for your excellent customer service.

Dear guest, Thank you for your feedback. Your comments are very important for our team who put a great effort into providing the most quality service. It is an honor to know that we got your appreciation. We will let our colleagues know about your nice comment. Thanks to those valuable comments our team works even harder to keep our guests satisfied. We would love to see you soon in our hotel again. Sincerely Guest Relations

Amazing

TripAdvisor rating 5.0/5

Orhan G Business - TripAdvisor review

Swiss hotel one of the best hotel in Izmir location very good close by airport and shops and restaurants Lovely customer service thank you nupelda and umut was nice to see you all definitely will comeback and see you all again I will definitely comeback soon,

Dear guest, Thank you for your feedback. Your comments are very important for our team who put a great effort into providing the most quality service. It is an honor to know that we got your appreciation. We will let our colleagues know about your nice comment. Thanks to those valuable comments our team works even harder to keep our guests satisfied. We would love to see you soon in our hotel again. Sincerely Guest Relations

Good stay

Customer review rating 4.0/5

Guldal B. Business - Confirmed reviews ALL

Very welcoming staff, clean and pleasant ambiance. However needing fine tuning.

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Other web-users rate our hotel

  • 1,190 reviews 9.4/10 Location
  • 1,452 reviews 8.7/10 Room
  • 3,905 reviews 9.4/10 Service
  • 14 reviews 9.5/10 WiFi
  • 963 reviews 9.3/10 Cleanliness
  • 846 reviews 8.7/10 Food
  • 773 reviews 8.8/10 Breakfast
  • 597 reviews 8.9/10 Amenities

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